I initially came to ask questions shortly before they closed on a Friday. They were kind and…read moreanswered all of my questions about tinting and the paint protection. They had an opening from a cancellation on Tuesday morning, so I took that opening, and I was able to drop my car off on Monday evening. There is a key lockbox, and the the exterior has cameras all around for security. They finished the work about 6 hours before the estimated time (I was told evening, and it was done about noon on Thursday). I picked up the car on Thursday evening when I was available with no problem. They were thorough with instructions to protect the work done. I highly recommend Blackout.

I can't believe I didn't write this review sooner! Blackout was recommended to me by a local car…read moredealership, and I'm so thankful for the referral! They helped me remove some overly dark side window tint from my used car purchase... they were friendly, thoroughly explained the options and process, were super fast with their work, and the price turned out less than I expected! Thank you!

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

very quick to respond and come do the job. fair price and good work. would recommend to anyone…read morelooking.

Fixed my car window one month ago. He did a great job showed up on time professional great price…read more Thank you for everything.

Second time using Concours for repair work. Second time a 5-star experience. Michael is great to…read morework with and his team are total pros. 2022 Honda Accord had rear door damage. While it did;t look horrible, the inner bracing was bent and cracked at the inside door seam. Micheal sourced an "as new" used door and color matched to the car and slotted me in the schedule. Took it in on a Wednesday, and it was done two days later on Friday. On pick up they asked if I had looked really closely at the repair. I said pretty close. They said look REALLY close and if there's anything you don't like we'll make it right. Lifetime warranty on the repair. For sure the "go to" shop. Can't get any better.

I was really impressed by how friendly Michael and his team were, and how eager they were to help…read more They were honest, hardworking and gave me a great deal. Really catered to customer service and satisfaction. I won't bring my car anywhere else after such an excellent experience. You will definitely be at ease and in good hands with them. The quality high f their work is top notch

Well, came in here for Emmisions testing. They don't do that here. But, this is my first time at…read morethe establishment, and it was clean, easy to enter, and the staff was attentive and friendly. Besides informing me they don't offer that service, I was redirected. So I'm here to share the tip I was given and would be a lifesaver to anybody else who's sees this. Go to www.wisconsinvip.org to actually get a list of places that emissions testing most local to you. Save yourself the headache,gas,and time trusting google to narrow it down to you to anyplace that services a car.

I won't come here again, they took a week to tell me they can't hear the noise I asked them to…read morediagnose. When I got in the car to leave, I heard the noise immediately. I also asked them to change my transmission fluid as recommended in the owners manual & they just forgot about it. When I picked up the car the guy acted like he didn't know I asked for that. I guess they only want to sell new or reman transmissions. As an engineer I know the #1 reason transmissions fail is a lack of maintenance. They told me to leave it until it fails! What a waste of time. At least they're somewhat honest & didn't charge me.