The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

Great experience. Mike was easy to schedule with and showed up on time. He even suggested a better,…read morecheaper way to replace our lights and gave us a discount when he finished our project faster than expected. Five stars all around!

We have used Michael for years. He always goes above and beyond. He's honest and trustworthy.read more

I had JSR install a new outlet, recessed light, and switch in an upstairs closet, plus a light…read morefixture at the front of my garage. Along the way they also got a retroactive permit for my EV charger squared away with the city, so everything at my house is now permitted and inspected properly. The permitting process with the city took a while to work through, and JSR stayed on it the whole time. Alecia, the office manager, sent me regular updates for weeks without me ever having to ask. When things needed a nudge, Charles, the owner and master electrician, went down to the permit office in person to keep it moving. Dani in scheduling kept the appointments and applications on track. Matt and Gage, my installers, knocked out all the work in a single day. Then Gage came back the next day and patiently waited seven hours on site for the city inspector to make sure everything passed. It passed without a single issue. Fair price too. It's hard to find a contractor that follows through like this one did. Highly recommend.

Very thorough 240 V wiring and breaker installation for electrical induction cooktop. It was…read moreexpensive but the quality of work and knowledge was well worth the fee.

I called because i had a plug not working, they came out within a few hours, they were very…read morefriendly and courteous. They diagnosed the problem and corrected it. I also had them switch out an outdoor outlet while they were here. As for pricing, it was a little more than I expected, but after checking out other options, it was not a large difference. I would use them again.

We had this company run a wire and change a breaker for our new oven. They charged us $750 and…read morelater I found out from 2 licensed companies it should have been a $450-500 job at the most. I called the company and their response was everyone has different pricing. He compared it to when you 'buy something at Walmart it is cheaper. I highly recommend getting a second quote. We learned from our mistake.

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.

We bought a home in Flower Mound and I contacted Charlie Brown for the installation of 8 tvs and…read moreseveral Sonos products. I looked at his reviews and they all seemed good from his customers so I had no doubt in hiring his company. I met Charlie and he asked for a favor if I could purchase the TV's and the Sonos from him as he can match the prices I received and it would help him with his sales. I obliged but to only find out that after purchasing them, the pricing on the tv's went down a couple weeks later (at this point they were all at his location and not installed). He gave me an attitude and said once they are purchased he couldn't match the price and I proceeded to tell him I would return them and buy them somewhere else. Finally he said he could do it. Charlie gave me a price "not to exceed a certain amount of money to install the tvs and several Sonos systems". He arrived the first day, installed the large 100" and then he left for another appointment and had his helper install the rest of the tvs upstairs . Two days later, he came back and installed the other 2 large tvs and hooked up only 2 Sonos systems. He quoted me 245/hr for 2 men. He still charged me when he left early the first day, on his Invoice he said he was here a certain day and worked 8 hours (he didn't) and that particular day my hardwood floors were being refinished and there was nobody allowed in the house. With the miscalculeted hours, the numerous cigarette breaks he took in front of my house, I learned that this guy is not about customer service, he is about getting in and getting as much money as he can from the customer and not even finishing his work. I have wires hanging down from the tvs, tvs that are not level and 2 of the tvs that have apple boxes that were suppose to be installed behind the tvs are actually hanging over the tvs at this very moment. I contacted Charlie a week ago after his shoddy work and fabricated hours for the warranty cards, the manuals for the items I purchased. Between the Sonos and the TVS alone I spent over 25K and 2 days of labor was 3400.00, so almost 30K was spent and I have not heard from Charlie since this request. Don't be fooled by this con-artist and the reviews he has on here, if anyone wants to see the pictures, the receipts of the Invoices, the emails sent to him, please reach out. I want everyone to be aware that this guy is not who he says he is. DO NOT DO BUSINESS WITH THIS COMPANY!

Very prompt and knowledgeable. Work begins Friday. We are so far very happy. I recommend Charlie…read moreBrown.

Great experience - technician was clear, patient, and walked me through everything. Quickly found a…read moreshort causing the breaker issue and fixed it. Honest, transparent, and reliable service.

Had an issue with a breaker that kept flipping randomly, so I scheduled an electrician to come out…read more The technician was great -- he walked me through everything he was testing and explained what he was looking for as he went. Super clear, patient, and easy to follow. He eventually tracked down the problem, which turned out to be a short causing the breaker to trip. Once he fixed it, everything worked perfectly again. Overall, solid service and really appreciated how transparent he was throughout the whole process.

Peter tried to help me over the phone to avoid a trip. He seems honest and trustworthy, not…read moreovercharging like big companies. He repaired a broken circuit and installed our EV car charger in our garage. I will use him for future needs.

I used Yelp to contact B&C for what I thought was a defective breaker in my electrical box. He…read moreresponded within minutes with a quote that turned out to be right on. He arrived within about an hour and, after an extensive diagnostic process determined that the problem was actually at the light pole. He suggested that I contact Oncor which I did. Oncor can out quickly and, in a matter of minutes, problem solved! Life back to normal. Well worth the cost.

Nestor did a great job. He ran late for our scheduled appointment but communicated throughout…read more He quickly diagnosed the issues with 2 ceiling fans and several switches in the kitchen. Another electrician had come out earlier to do an estimate and struggled to diagnose what took Nestor a quick look to figure out. The other electrician quoted a crazy price and we were hoping that Nestor would be reasonable. And he was. The work was done efficiently and when he walked out, everything was cleaned and worked well. We will call him in the future for all of our electrical needs.

Be careful because whoever drives service van with Texas license plate #SWH 0351 will not use…read moreblinkers and speed 50% over the speed limit even through a neighborhood.

This is a great place to find your needed used or new breakers, they ship same day at low cost or…read moreyou can pick it up. Tito and Jennifer were always so helpful! If they do not have it in stock they will find it for you and give you the best pricing possible. I will definitely keep my business with this company and recommend them to anyone looking for a breaker.

Fantastic place for used circuit breaker parts. I went here looking for my hot tub's old circuit…read morebreaker panel and breakers, which had burnt-up. They dug around in the back for awhile and came up with breaker panel that would fit and was actually better than the one that came with my hot tub. They also had all the breakers I needed for this panel. They sold me all of that for 60 bucks!! Hell of a deal!! If I had been able to find all of these as new parts it would have cost over $600.