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    Range USA Mokena

    3.2 (84 reviews)
    Open 10:00 am - 9:00 pm

    Range USA Mokena Photos

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    The product

    I had a very disappointing experience at Range USA Mokena. I ordered a Streamlight TLR-6 HL online for store pickup, and less than 24 hours after picking it up, I returned to the store because the screws were clearly defective and stripped straight out of the box. The light was never mounted or used. The manager, Matt S., acknowledged the issue but still refused to accept the return, telling me I had to go through the manufacturer. This was not a warranty issue -- this was a brand-new, defective product that was never functional to begin with. Being told to "deal with it" after less than a day is not acceptable customer service. I was polite and reasonable the entire time, and I documented everything -- the product, receipt, and all communication. Despite that, I received a message from them saying they would no longer communicate with me at all. It's unfortunate because I've supported Range USA both in-store and online in the past, but this experience has completely changed my view. If you value customer service, accountability, and peace of mind with your purchases, I'd strongly suggest going elsewhere.

    Bought my bag here, I love it!
    Jackie F.

    What a really nice store and range filled with great customer service and friendly employees. I took a class this morning here and was lucky enough to have Pat as my instructor. Very knowledgeable, kind, patient and thorough man I could not have asked for a better experience. I highly recommend this range/shop for beginners and for the more experienced shooters. They have everything you need. I will be taking my conceal & carry class here and most likely joining the women's club. So glad this place exists!

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    5 months ago

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    27 days ago

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    3 months ago

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    11 months ago

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    Range U.

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    4 months ago

    Immaculate store. Plenty of personnel to help. Knowledge on par with no one else. Reasonable pricing. Great interaction with the staff.

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    6 months ago

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    Range U.

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    1 year ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    4 years ago

    Great staff, clean facility, reasonably priced ammo + range, excellent place in Mokena to get some shooting practice in!

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    4 years ago

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    8 years ago

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    3 years ago

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    3 years ago

    Place is clean and service was great. Only issue is the fact it takes a long time to sign in.

    Business owner information

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    Range U.

    Thank you, Elias! We are working on making sign-in's faster!

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    7 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Range USA Mokena

    Review Highlights - Range USA Mokena

    I will be taking my conceal & carry class here and most likely joining the women's club.

    Mentioned in 3 reviews

    Read more highlights

    Alpha Training And Biometric Solutions - Shooting Platform

    Alpha Training And Biometric Solutions

    (5 reviews)

    Knowing nothing about conceal and carry steps, but recently having an interest, I ran across a…read moregreat Groupon deal and signed up for the 16-hour course. It was a little difficult to figure out how to use the Groupon on the website, but calling the agency a couple of times helped me resolve the issue. I registered for the two-day course online and the first day I arrived about 5 minutes before the session started. Larry, the first instructor, was kind to wait almost 20 minutes for everyone to arrive - but I would have preferred to start the class on time. The second instructor, Bill arrived later and brought all of the energy and entertainment. The instructors seemed to complement each other and both were very positive, patient and knowledgeable. My favorite part of day 1 was the simulation activity. I would have preferred fewer and shorter breaks to allow more time for additional simulation time. Day 2 started at the Eagle Sports Range to qualify for the Concealed Carry License (CCL). While the Groupon for the course was a great deal (I paid $18), they make up the low price of the class by having a long laundry list of potential expenses (e.g., renting firearm equipment, CCL application assistance, fingerprinting, etc.). Although they send an email prior to class with the list of expenses, it would be more helpful if the itemized costs were listed on their website. When you go to the website, flat fees are listed, but the Groupon does not include most of those fees. From talking to a friend about their experience with a different agency, their course offered a flat $150 fee that covered everything - which I would prefer. So if they are going to offer a Groupon, I'd prefer they include all the costs upfront. I also don't care for the extra 3% fee for using a credit card. Overall though, it was a great learning experience for me as a novice and I'd recommend it

    Great training from William and very informative! I would suggest anyone wanting to learn proper…read moretraining should definitely come here

    Eagle Sports Range

    Eagle Sports Range

    (154 reviews)

    $$

    Took a intro to handguns course. was very satisfied with the instruction by Alli. Went back and…read moretook the CCL course (Also with instructor Alli) . I had a good experience here ,really nice facility , friendly competent staff. Will be back at the shooting range soon.

    Poor customer service. My husband and I walked in and were neither greeted nor given any direction…read moreon where to check in for the range. When we asked about a membership, we were rudely told we would have to pay for multiple fees plus the membership ($114 + $50), with no clear explanation. Despite this, we decided to stay and shoot. Later, we asked another employee about the membership, and he took the time to explain it thoroughly and encouraged us to sign up. He then asked another employee to help us with the signup and refund what we had been incorrectly charged. That employee was polite and genuinely tried to help, even asking for assistance from the GM. Unfortunately, instead of being helped, another employee stepped in with an attitude and stated that the membership cost was non-negotiable and that we would still be paying essentially the same amount, minus $5.41. He spoke as if we weren't even standing there. Shortly after, another employee joined with the same dismissive attitude and offered no help. We thanked the one employee who was kind and professional but ultimately decided not to sign up for the membership. I did not appreciate the negative attitudes and unwelcoming environment created by the majority of the staff. If this is how new customers are treated, we will not be returning and will be sharing our experience with others

    Range USA Mokena - guns_and_ammo - Updated May 2026

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