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    Range USA Mokena

    3.2 (85 reviews)
    Open 10:00 am - 9:00 pm

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    The product

    I had a very disappointing experience at Range USA Mokena. I ordered a Streamlight TLR-6 HL online for store pickup, and less than 24 hours after picking it up, I returned to the store because the screws were clearly defective and stripped straight out of the box. The light was never mounted or used. The manager, Matt S., acknowledged the issue but still refused to accept the return, telling me I had to go through the manufacturer. This was not a warranty issue -- this was a brand-new, defective product that was never functional to begin with. Being told to "deal with it" after less than a day is not acceptable customer service. I was polite and reasonable the entire time, and I documented everything -- the product, receipt, and all communication. Despite that, I received a message from them saying they would no longer communicate with me at all. It's unfortunate because I've supported Range USA both in-store and online in the past, but this experience has completely changed my view. If you value customer service, accountability, and peace of mind with your purchases, I'd strongly suggest going elsewhere.

    Bought my bag here, I love it!

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    2 months ago

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    1 month ago

    They are very helpful in all departments. I inquired about older firearms and they advised

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    6 months ago

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    1 year ago

    Business owner information

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    Range U.

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    4 months ago

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    4 months ago

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    6 months ago

    Immaculate store. Plenty of personnel to help. Knowledge on par with no one else. Reasonable pricing. Great interaction with the staff.

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    7 months ago

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    Range U.

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    1 year ago

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    Range U.

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    3 years ago

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    Range U.

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    2 years ago

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    5 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    4 years ago

    Great staff, clean facility, reasonably priced ammo + range, excellent place in Mokena to get some shooting practice in!

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    3 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    3 years ago

    Place is clean and service was great. Only issue is the fact it takes a long time to sign in.

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    Range U.

    Thank you, Elias! We are working on making sign-in's faster!

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    7 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Range USA Mokena

    Review Highlights - Range USA Mokena

    I will be taking my conceal & carry class here and most likely joining the women's club.

    Mentioned in 3 reviews

    Read more highlights

    Alpha Training And Biometric Solutions

    Alpha Training And Biometric Solutions

    4.8
    (5 reviews)
    3.6 mi

    Knowing nothing about conceal and carry steps, but recently having an interest, I ran across a…read moregreat Groupon deal and signed up for the 16-hour course. It was a little difficult to figure out how to use the Groupon on the website, but calling the agency a couple of times helped me resolve the issue. I registered for the two-day course online and the first day I arrived about 5 minutes before the session started. Larry, the first instructor, was kind to wait almost 20 minutes for everyone to arrive - but I would have preferred to start the class on time. The second instructor, Bill arrived later and brought all of the energy and entertainment. The instructors seemed to complement each other and both were very positive, patient and knowledgeable. My favorite part of day 1 was the simulation activity. I would have preferred fewer and shorter breaks to allow more time for additional simulation time. Day 2 started at the Eagle Sports Range to qualify for the Concealed Carry License (CCL). While the Groupon for the course was a great deal (I paid $18), they make up the low price of the class by having a long laundry list of potential expenses (e.g., renting firearm equipment, CCL application assistance, fingerprinting, etc.). Although they send an email prior to class with the list of expenses, it would be more helpful if the itemized costs were listed on their website. When you go to the website, flat fees are listed, but the Groupon does not include most of those fees. From talking to a friend about their experience with a different agency, their course offered a flat $150 fee that covered everything - which I would prefer. So if they are going to offer a Groupon, I'd prefer they include all the costs upfront. I also don't care for the extra 3% fee for using a credit card. Overall though, it was a great learning experience for me as a novice and I'd recommend it

    Great training from William and very informative! I would suggest anyone wanting to learn proper…read moretraining should definitely come here

    Photos
    Safety Rules
    Safety Rules
    Simulation practice
    Simulation practice
    Entrance

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    Entrance
    Eagle Sports Range

    Eagle Sports Range

    3.6
    (154 reviews)
    5.3 mi
    $$

    Took a intro to handguns course. was very satisfied with the instruction by Alli. Went back and…read moretook the CCL course (Also with instructor Alli) . I had a good experience here ,really nice facility , friendly competent staff. Will be back at the shooting range soon.

    Poor customer service. My husband and I walked in and were neither greeted nor given any direction…read moreon where to check in for the range. When we asked about a membership, we were rudely told we would have to pay for multiple fees plus the membership ($114 + $50), with no clear explanation. Despite this, we decided to stay and shoot. Later, we asked another employee about the membership, and he took the time to explain it thoroughly and encouraged us to sign up. He then asked another employee to help us with the signup and refund what we had been incorrectly charged. That employee was polite and genuinely tried to help, even asking for assistance from the GM. Unfortunately, instead of being helped, another employee stepped in with an attitude and stated that the membership cost was non-negotiable and that we would still be paying essentially the same amount, minus $5.41. He spoke as if we weren't even standing there. Shortly after, another employee joined with the same dismissive attitude and offered no help. We thanked the one employee who was kind and professional but ultimately decided not to sign up for the membership. I did not appreciate the negative attitudes and unwelcoming environment created by the majority of the staff. If this is how new customers are treated, we will not be returning and will be sharing our experience with others

    Photos
    Eagle Sports Range
    Our first visit to Eagle Sports Range in Oak Forest, IL.
    Our first visit to Eagle Sports Range in Oak Forest, IL.
    State of the art facility!

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    State of the art facility!
    FIRST SHOT

    FIRST SHOT

    4.5
    (10 reviews)
    16.4 mi

    After 9 straight days of snow, it was time to do something other clean the driveway. For the last…read morefew months I have been trying to experience this. I saw a brochure at the local gun show and the description seemed rather appealing. After digging out the driveway we headed in that direction. Roads were sketchy at best and our appointment time was quickly closing. After reviewing the online schedule multiple times I knew this place stayed booked and I didn't want to infringe on someone else's time. So I reached out to J.P. To let him know we were going to be late. We were relieved and assured to know that our tardiness wasn't going to hinder the experience. We met with J.P., he gave us the tour of the place and then we got down to the brass tacks of why we came. Great place! Not knowing what to expect, I kept an open mind as to the experience J.P. Was very informative and made it appealing to absorb the detailed information not only related to the experience but also responsible second amendment responsibilities. J.P. Provided the training and offered additional training options for future endeavors. This is probably the ultimate gaming experience with real life adaptations. You are provided with an environment and an experience of threats that in real life we want to avoid. However unless you are a hermit or blind to the obvious, the risk is real every day that you are in a public arena. With this training you Know how to act and what to do when application of deadly force is required. When the train evolution is completed, you can target shoot and have some light hearted fun and or compete with friend and family popping balloons or wiping out zombies. You can host adult parties here you can also host child parties here with age restrictions. You can use Co2 recoil simulated equipment to include AR15's additional items are also available to compliment the experience.

    Do not buy Groupon for this place. They only accept groupon M-F 9-5pm which is not explained. Appt…read more are 24hour in advance even through there website offers walk-ins. They are unwilling to have a conversation with you about it and are very short when you try to talk to them. They just pawn you off back to Groupon. Customer Service at First Shot Dyer, sucks.

    Photos
    Rendering of our Interactive scenario training
    Rendering of our Interactive scenario training
    Www.firstshotdyer.com
    Www.firstshotdyer.com
    Sign up for one of our classes. We offer NRA Basic Pistol training.  We provide IL, Utah & Florida concealed carry certification.

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    Sign up for one of our classes. We offer NRA Basic Pistol training. We provide IL, Utah & Florida concealed carry certification.

    Range USA Mokena - guns_and_ammo - Updated June 2026

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