Called to get a quote for a new heat/cooling system. In the two hours the tech was here he some how…read moremanaged to mess up my working system, that I had just paid money to get fixed, and tell me that it would cost a few thousand to fix. I was told multiple times that it was never actually fixed, even though before he touched it we had heat. After feeling backed in a corner to agree to services I asked him to just fix whatever he had done, and he said he would plug it back in. He had made a call to get another person to come over and look at it but in that conversation name called my mother for being upset that he kept trying to tell us we didn't have heat, which was only true after he messed with my system. Did not feel like he listened to me at all and will not be using them or recommending them at all.

I wouldn't have The first tech said the wires got hot, lit the pilot and left, without any testing…read moredone on the heater. The pilot went out a couple hours later. I called their office, and was advised that they could not get back out for 3 more days. 2 techs came this time, they stated the burner assembly went out. I ordered the part 1 week later they put the part in. The pilot went out again in again. This was a Friday. I went to work came home. No hot water still. Of course the office was closed. They had an EMERGENCY number listed. I called it over 12 times and left messages, and 1 message at the office number just in case someone checked the messages. No reply until Monday morning. 2 more techs came out and installed another part. They did advise me there would be no charge. As soon as they were done. THEY CHARGED ME. They also had the nerve to put on the invoice, that the unit was working. The unit was not working. They tried to put the blame on the water heater company. If you want a unreliable, worthless company that will do nothing but aggravate you. This is the company for you.

Amazing men run and work for this company. They are simply the best communicators, and reasonable…read moreguys that haven't forgotten how to be decent and kind professionals in their line of work. When a disaster struck during a windstorm, they quickly swept in and repaired my electrical service at a VERY reasonable rate and saw me through all the PNM red tape with the reconnect. Only contractors I will call as a homeowner, and they quite literally do it all. If you have any remodel or addition needs, this is their specialty.

Eddie Gallegos was a pleasure to work with. He gave me a very reasonable quote, explained what he…read morewould be doing and showed up when he said and was done quickly. If I need any more work around the house, he'll be the first I'll call. I highly recommend him.

I very rarely take the time to write reviews however, I felt compelled to share my experience with…read moreDKD Residential services. From the time that I made that initial phone call and spoke to John to the completion of the project I could have not asked for better service. It helps to know that you are dealing with individuals who know their work and are not only thorough but respectful in the process. John visited my home and after a consultation of the work that needed to be done; he scheduled and sent a crew who knew the tasks at hand, were pleasant and very respectful while in my home. Thank you DKD for helping me set-up my new residence!

Pros: 1. They showed up in a timely manner. 2. They showed up using a mask. 3. They diagnosed the…read moreproblem quickly. 4. They explained the problem to me clearly. 5. They fixed the problem quickly and in the same day. Cons: None. Final analysis: I'm satisfied with the work and the way I was treated. I haven't received the bill yet...but I was told at the outset that a house call was $79.00. If it is far beyond this, well, I'll edit this review. If I don't edit it, then the price was more or less around this amount.

It seems that my experience with Hoffman's Electric was a series of misunderstandings and lack of…read morecommunication on the part of the Sears warranty folks with both Mr. Hoffman and me. He and I had a long, pleasant phone conversation today, and everything was straightened out satisfactorily. He appears to be an honest, trustworthy gentleman who was simply on vacation when I called him. I have to reiterate that his technician did outstanding work!

The main system was a spark when you would plug something in. The lights were also dimming. I had a…read morereturn wire that seemed to have been charging the entire circuit, that originated from the late 1940's, that had been spliced and diced by people over the years in order to add lighting. The main problem, when I tried to install a GFCI, it would trip when I'd turn off a light on a different circuit. Perplexing. And I was terrified as to how much that would cost me. Are they going to condemn my entire system, that was the question. I knew I was in way over my head when I called James. When I called, he was actually done for the day (as was all the other electricians that I called, expected on a long holiday weekend). But he graciously got up and came to help me within 20 minutes. The problem was a mess. It required over 8 hours of climbing around in the attic to unravel the mess in the lines, what he called an electrician killer (several wires joined together without a box, wrapped in rolls of electrical tape, and then re-rapped in ductape) I wasn't sure if it was wiring, or some sort of nest . But he got it unraveled and working up to code. He also was able to use my GFCI's which really helped my costs. Now I'm up to code and way more confident in my old electrical wiring. He was always prompt, courteous, professional, cleaned up after himself, and I had no problem leaving him alone in my property. Highly recommend this company!

Talked to Luis, he quoted me $75 for their hourly rate, set up appointment, they came today, fixed…read moremy problem within 10 minutes. Charged me $155.87! First off, this could of been done by 1 person but to charge me for 2 and not tell me he was sending 2 I feel I was totally taken advantage of. Is there any honest people out there anymore. ** The problem I have is that you say I should of called you but I did and you DID NOT tell me what you are saying in this post. All you told me is that you charge 75.00 an hour and that is all you said. You are trying to say you told me and you 100% did not say any of this to me. So don't lie to make it sound like I misunderstood something you never told me.

Just finished with a remodel in our home. We interviewed 6 electricians and by far Luis @ Cristal…read morebeat everyone on price, professionalism and quality of work. We have had previous electricians work at our home and they do not even compare to Cristal. Their knowledge, timeliness and quality of work is excellent. After the installation Luis and his son went through a check of everything they installed. I have already recommend them to several of my friends! We will only use Cristal Electric for all of our electrical.