I recently came to this location to have a comforter dry cleaned that I got for Christmas a month ago. Upon arrival a girl was in the process of training for a new job so it was understandably a little bit longer of a process, no big deal. I got my slip which stated it would be ready in two days, on a saturday. I came in a bit later on the Sunday after it was supposed to be due and approached the woman at the desk. Her response was, "you just put it in yesterday, did you expect it to be done today? It'll be in Tuesday. This was wrong, I had put it in on Thursday, but the computer stated it was put in Saturday so she would not hear me out that my slip stated otherwise. I came in late afternoon Tuesday, to the same woman I encountered on Sunday for her to tell me that again, my comforter was not back yet. I reminded her that this would be the second time I'm coming in and the second time there was a mistake and yet not once had she apologized or tried to make me feel like I could trust I'd even get my comforter back. I had a family member come to check back two days later and they warned me it is likely lost and to contact the owner and gave us a business card with the store number, not his personal number. Today, Saturday, I called and reached Randy. He continuously talked over me and proceeded to tell me it would cost more too get my comforter back. When I went in he charged me another ten dollars and handed me the wrong comforters! I could barely tell him he had the wrong comforter because he would not shut up! I still got no apology, and when I told him about the service I got from the second woman I spoke with, he strictly defended her and could not acknowledge the poor service. Now this is a big deal. I will never be back here and I recommend nobody else come here. read more