Our company has been using this firm since 2019 for our business taxes. I think they have…read moreexperienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients.

Shayne and team do a wonderful job on our taxes. Happy repeat customer and highly recommended.read more

Tiffany is great! Extremely courteous knowledgeable and professional. I highly recommend their…read moreservices! -JA

I found Sapphire from searching Yelp since my previous tax person retired. When I tell you that…read morefrom start to finish has been stress-free is an understatement. The level of care and security I received in relation to me and my personal documents were everything I wanted in a tax preparation company. A secure place to upload my documents made the entire process super easy for me. I made my appointment to review the return in person and I was in and out in less than 30 minutes! When I arrived, I was greeted by Courtney and my agent was Nicole. Experienced and knowledgeable, I'm so pleased.

I had an exceptional experience with Khristina, and I will continue to work with her in the future…read more She completed the work fast, answered all of my questions, and was very responsive. I would recommend her to anyone.

2nd year of using Kristina and her team for my taxes. Worth every penny, and since they saved me a…read morelot of those my appreciation is double. Thank you again you guys!

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

Update: Jeremy Reynolds has now placed a false review on our business page in retaliation to our…read morehonest review. I have reported it to Yelp and will now be including it in our lawsuit as it is retaliatory, misleading, damaging, false as he was never our client and defamation/slander. Further defining his horrible tactics and bullying measures and lack of accountability! We hired and paid Jeremy to file an extension, prepare, and submit our taxes by the deadline. We finalized everything on time, paid our Arizona taxes in full on 10/15 as directed, and even tipped him -- trusting the job was done. Weeks later, we got hit with over $1,000 in IRS penalties, and Arizona fined us too. After calling the IRS, we learned our return wasn't filed until well after the deadline -- with zero notice. When confronted, he deflected, blamed unrelated things, and only admitted the truth after we pushed -- still without taking responsibility. It felt like he exploited our trust and tried to spin the situation to avoid owning his failure. This wasn't just a mistake. It was a complete disregard for responsibility and professionalism. Anyone who lies by omission and shifts blame shouldn't be handling anyone's taxes. We absolutely do not recommend him. Trust is everything, and he lost ours completely.

Jeremy is hands down the best tax professional I've worked with! He made the entire process smooth,…read morestress-free, and incredibly efficient. He was thorough, knowledgeable, and took the time to explain everything clearly. On top of being great at what he does, he's also just a really cool dude--friendly, down-to-earth, and easy to talk to. I truly felt like I was in good hands from start to finish. Highly recommend!

I was impressed by the reviews so I called and left a message to set an appointment to complete my…read more2025 tax return. More than a week has passed without a call back. In the meanwhile I've completed and filed my return with an expert from Turbo Tax. Cost: $150. I recommend Turbo Tax

5 Stars - Absolutely Outstanding Tax Help!…read more I cannot recommend Robyn enough! I went to her with a nightmare situation: TurboTax had me owing $7,300 to the IRS. Robyn took one look, rolled up her sleeves, and worked tirelessly until that number dropped all the way down to $114. I left her a message on a Sunday, and by Monday at 3:30 I was sitting in her office. She stayed with me straight through until 8:30 that night, even during a monsoon storm outside, never once losing her patience or showing frustration, even though my file was a complete mess thanks to TurboTax. Yes, it cost me $850 to have her fix everything (on top of the $350 I had already wasted on TurboTax), but I would pay her fee a hundred times over before I'd ever give the IRS $7,300. Robyn is worth every penny. Her professionalism, dedication, and kindness blew me away. TurboTax will never advise you, correct you, or fight for you the way Robyn will. It was an expensive lesson, but one I'm glad I learned--because I've now found the person I trust with my taxes. I'll be filing my 2014 return with her next week, and I know I'll be in good hands. If you want someone who truly cares and goes above and beyond, call Robyn. She's a lifesaver!

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

Absolutely recommend Moon Water Bookkeeping -- they're quick to respond, communicative, and made…read morefiling my taxes the most stress-free experience I've ever had.

I moved to Scottsdale in April and didn't have a chance to do my taxes and filed for an extension…read more I read the yelp reviews on Moon Water and decided to give them a call along with a few others. Didn't receive call backs from some and other prices were extremely high. I connected with Amanda immediately. their prices are very fair. She is very understanding and patient. My taxes turned out to be a bit more complicated than i expected and Amanda was very thorough in her responses and also patient in explaining it all to me. I'm so glad I found Moon Water and Amanda. Will be using them again. Highly recommend.

We are so happy we found Charles. After 25 years with the same guy, he got out of the tax business…read more We had a disaster last year using someone else. This year we found Chuck on Yelp. He happily spent the extra time it took to fix last year's problems as well as doing this year's taxes. He isn't just doing taxes for a living. He does it because he enjoys helping people. We are very grateful and will definitely be calling him again.

I am so glad I found Charles. He was extremely helpful with maximizing my deductions and gave me…read moreideas for maximizing deductions for next year's taxes. He is very knowledgable and finished my taxes quickly. He was also gracious and helpful when I messed up on collecting all important documents. I appreciated his positivity and support. This has been the best tax experience since doing my taxes. I will be coming back to Charles next year to complete my taxes again. I highly recommend!

Unprofessional. Spoke directly to Ms Egan about my taxes and payroll before dropping all of my…read moredocuments off to have my taxes done. Spoke to her at length and it seemed a good fit. After weeks of not hearing anything from them, with quarterly payroll deadline looming I contacted them. The gal I spoke to knew nothing about the payroll portion and advised that I have someone else do it. Ms Egan was not available. Next I received an email about additional information they needed to complete my taxes. Several weeks later, after they'd had all of my documents for several months, got a call telling me pick everything up-they couldn't do it, with no explanation. Like I said, unprofessional. When I retrieved my documents there were sticky notes indicating calls, messages and emails stating that I'd never responded - complete fallacy. Worst place ever. If you are considering using these services I would advise against it.

If I could give this CPA's business' a zero that would be right on the money! Charged too much for…read moreincompetent work and the poor "customer service" that leaves a lot to be desired. For someone who claims she is an experienced CPA she made a lot of rookie mistakes on my Tax Returns. She is impossible to talk to because she gets defensive and starts name calling. People that are on the losing end of a discussion start "name calling" to distract from the topic at hand. It's embarrassing; She is ridiculous! She takes NO responsibility for her lack of knowledge and ineffectiveness in her ability to prepare Tax Returns. If you like giving away your money away, then use this CPA business. She will take your money and then some depending on how many mistakes she makes and will forward the costs of her mistakes off to you, as her customers.