So the overall look and environment is great. The preparer I had was very very knowledgeable and…read moregot me back the most money possible. He was very polite and well mannered and organized. I would defiantly come back to this location next year to get my taxes done!!!!

Aaron Coates, current CPA and CFA of Foothills Accounting, did my taxes when he was working with a…read morecompany that has since been sold. The following year I was informed by the IRS that my return contained mistakes. Aaron paid the penalty and interest for that. However, I recently, years later, received a notice from the AZ Dept of Taxation and realized that the mistakes were not corrected on my state return, and I now owe them as well. Aaron is refusing to pay the penalty and interest fees for his mistake. I don't understand why he is not taking responsibility for his mistakes. I'm guessing it's because he knows it would cost me more to file in small claims court than I'm asking him for. Bottom line, I don't recommend him as a trustworthy accountant.

Great experience! Friendly staff and everything was done in a timely manner! Would recommendread more

I hired Shelly White (shelly.white@tax.hrblock.com) to do my 2021 taxes. We traded emails numerous…read moretimes, I uploaded all of my documents into the H&R website. A week before the 4/18/22 deadline, she stopped replying to my emails. I called on H&R Block on Friday morning (3 days before the deadline) asking for a status. The receptionist told me Shelly had quit a week ago. I asked if anyone else could help, and she said would call me back later that day. My phone call was never returned. I had to spend Easter Sunday filing my own return on Turbotax.

We scheduled an appointment at 10 AM online and then find out they don't open till noon. We called…read morethem and they told us it's fine to come by at noon because they are open noon until six. I show up at 12:05 and wait 20 minutes, also calling them to no answer and nobody is in the office. I've left several messages and zero return phone calls. Ridiculous

I have never had any problems with Custom Accounting and Tax. They always worked within my…read moreschedule, where helpful to me and spent time with me to get my taxes out on time. My tax filings are quite complicated, so I appreciate that. Unfortunately Lisa is no longer there, but I have had good results from Cheryl. I will continue to use her. Her office is in Phoenix, and I am in Cave Creek, but she will come to the Cave Creek office to go over my taxes.

Worked with them a few years back. Lisa got our taxes in order for a couple years of our business,…read moreI paid over $1000 for her work and to release the info to us so we could pay up. They took the money and never sent me my paperwork. Called multiple times and was finally told Lisa no longer works there but I would be helped. I've still never been helped and am waiting for what I paid for.

We have been using Freeman Tax Service for a few years and are very pleased. Melanie is very…read moreknowledgeable. We also recommended them to friends and they are satisfies as well. Freeman Tax Services reaches out to have a mid year consult at no charge and they are very organized.

Nightmare - Stay Away…read more I worked with Kerry for years, the person who bought the business is horrible at customer service. STAY AWAY!!!! This is NO LONGER the same business. The difference is NIGHT and DAY. Even the person answering the phone is rude You DO NOT want to be dependent on these people for tax help, especially if you have a complicated return. They will NOT be there for you. It is a nightmare working with them. They Are NO help at ALL!!!! And they will make you beg to get service from them. Nightmare - Stay Away!!!

We are a small business who found Concierge Consulting and Theresa after many bad experiences with…read moreother CPAs and tax places run by old men who made me as a woman running a small business with no prior experience feel awful about my circumstances. As soon as we started to work with Theresa and her team, it was like a breath of fresh air. They are all supportive of my journey, always ready to give advice and not shame, and have turned into clients themselves. The level of support we get from them is amazing, and from our conversations, I know how ethical they run their business and approach their daily lives. I can honestly say their support has led me to be more successful in my business. Thank you, Concierge! You have a lifelong client in us!

Theresa and the team at Concierge are simply wonderful. She has been preparing our taxes for about…read more10 years. We initially met her at another firm and then of course followed her when she made the move to Concierge. If you are looking for a new accounting firm for personal or business look no further. Her team is trustworthy , knowledgeable, and efficient. Theresa also has very acute business insight and will work with you and advise you with full honesty on any business decisions that you may be needing help with.

It is quite rare that I leave an online review, but my experience here definitely warranted it…read more Unfortunately, I couldn't just record the conversation oI had with my father as I drove out of the parking lot, because that would have said all I need to say, and then some. Before coming to Cliff Bennett Tax, I had *already paid* another company, consulted with two CPAs and a standard, big box (hmm, big [HR] block) tax preparation company. The company I had already paid got me no where closer to completing my taxes than I could have done myself, and the other CPAs seemed to have no background in handling taxes for an independent consultant. The time, effort, and dedication that Cliff gave to helping me not only do my taxes but do them right, AND help me learn along the way, was BAR NONE. Cliff made the information relatable and pertinent with every example, was personable, and very clearly had ample experience. Given the amount of time he spent with me, I thought his fees were more than reasonable. It's worth writing that you may drive up to office location and think hmmm this isn't what I expected. Don't let that deter you. Come in prepared with your documents and ready to get to work and these guys will get it done! This was my first time using Bennett Tax Services and I wish I could have found them years earlier.

Great experience with Bennett Tax Service! Cliff & his staff are very knowledgeable, & have helped…read moreme immensely when filing. I think some of the reviews about OUTRAGE, concerning bringing in small kids to appointments, are really ridiculous! Just like other businesses that you generally DO NOT bring small children to, (ie. The IRS, DMV, Dentist, Doctor, or job interview, a tax appointment is no different!!! Their office is quite small, & appointments are closely scheduled back to back being TAX SEASON! Cliff & his staff need to be able to concentrate on their client's taxes as they file them, without mistakes & attention to detail. It is not the business's responsibility to expect staff there, to act like a makeshift daycare!!! As any of these disgruntled parents might be reading this, you are already aware, filing taxes can take some time, & by bringing small children to a tax appointment, you purposely delay other appointments that people have that are waiting, simply because you can't or don't want to hire a babysitter! It is not like you haven't experienced challenges with childcare before. So schedule a day when you can leave the kids with a sitter, and if you situation is one where you don't have that option, FILE YOUR TAXES YOURSELF ONLINE!!! Don't bash the business or owners for your own shortcomings! Bennett Income tax service, is an outstanding place when filing your taxes. Staff are nice & professional, & prices are more than reasonable! I will have them handle my taxes every year moving forward. Thank you. P.S. - Yes, I do have 3 grown kids & 2 grandkids. And yes, I relied on a sitter when going to the tax preparer when they were young! You can do the same!