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Randy D Posey, OD

1.0 (3 reviews)
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Services - Randy D Posey, OD

Eye exams

Eye testing and diagnosis

Retinal imaging

Randy D Posey, OD Photos

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Athens Eye Care Center

Athens Eye Care Center

4.0(4 reviews)
3.7 mi

I've worn glasses for 45 years so I've been through more than a few eye doctors. My daughter went…read morehere first and even tho she is young, they took time running tests bc of her health issues. I was very impressed so I made an appointment. When I arrived, I didn't even sit in the waiting room, they took me straight back where the technician did some tests and gathered history. She was very sweet, personable and professional and worth her weight in gold to this practice. The doctor came in and I was immediately at ease. She ran some more tests and went over everything with me. I can easily say that she is one of the best eye doctors you will ever find in your lifetime. I highly, highly recommend this practice. I am so relieved that I've found an eye doctor that I can 100% put my eye issues in her hands and be at ease. The office is laid out and decorated very nicely, it's just a very relaxing feeling. 10/10 Recommend!

I am extremely disappointed. I went for my first eye check ever. Dr. Whitaker was really nice so…read morewas the staff. However, I ended up with over $800 pair of readers. When I first picked out my glasses the lady said progressive is the way to go, etc. I gave them several weeks. My eyes couldn't adjust. I couldn't see. I went back and was like these aren't working for me. I don't even feel like the prescription is correct. Maybe I need a pair for driving and a pair for reading after all. Well, idk where the misunderstandings still is but I didn't even have a prescription for driving. I was like well why did I purchase the expensive progressive if I didn't even need glasses all the time, other than for reading. Zero prescription. The lady sold me the glasses was not there, the two times I went back....The other nice lady was like. It was the other lady that sold you the glasses. But to me they should have refunded my money on the special progressive, My intention on going back was to get two glasses one for driving and one for reading. But apparently that wasn't the case. So I got screwed with $800 pair of readers. I Won't trust them again. & to top it off My vision is still blurry. So frustrating!!

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Athens Eye Care Center
Athens Eye Care Center - Eyeglasses in our Verona Eye Care Clinic

Eyeglasses in our Verona Eye Care Clinic

Athens Eye Care Center

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EyeCare Associates

EyeCare Associates

3.9(16 reviews)
22.2 mi

They are farming out their appointment scheduling to another country. The first person was so hard…read moreto understand I just had to hang up on because he couldn't comprehend the spelling of the last name or the date of birth. I called back and got a different person who was a little easier to understand, but it took way too long to make an appointment and the appointment time I chose could not be confirmed so she had to call the local office which put her on hold I was kept on hold and ended up having to change the appointment time. Too over 20 minutes on the second attempt, to schedule an appointment for an established patient. Absolutely frustrating.

Unfortunately, from start to finish, the visit was extremely disappointing and did not meet the…read morestandard of care or professionalism I was expecting, particularly given how highly your practice had been recommended. Upon arrival, my first impression was concerning. While waiting, another patient left the office stating they had been waiting over three hours and that this was "the norm" every time they visited. Regrettably, my own appointment ultimately took approximately two hours, which appears to confirm that long wait times are a systemic issue. During my initial screening, I informed the technician that I cannot be dilated due to a medical condition. I also explained that my medical insurance has covered retinal imaging for the past three years at my previous eye care center as an alternative. I was told this would need to be checked. I was then sent back to the waiting room and, roughly 20 minutes later, brought to the imaging area. At that time, I was told there was no clear answer regarding coverage, but that the photos would be done anyway. During this interaction, Dr. Cash came in, examined my eyes, and instructed the technician to proceed with the photos. At no point during any of these conversations was I informed that I would be financially responsible for the imaging, nor was I asked for consent to proceed knowing there would be an out-of-pocket charge. Based on my prior experience and the information provided, I reasonably assumed the photos would be covered by my medical insurance as they had been in previous years. After completing my exam,which I would like to note was handled very thoroughly and professionally by Dr. Boyd,I was taken to the lobby to select glasses and check out. It was at this point that I was informed I would be charged for the imaging. When I questioned this, I spoke with the manager, Benja. Unfortunately, her response was rude, dismissive, and unwilling to explore any resolution or attempt to work with me regarding the charge, despite the lack of disclosure beforehand and the fact that the photos were ok'ed by Dr. Cash. Benja's attitude and refusal to assist were extremely disappointing and left me feeling disrespected as a patient. This interaction ultimately overshadowed the positive experiences I had with Jasmyn and Dr. Boyd, both of whom were friendly, accommodating, and thorough. This was my family's first visit to your practice, and due to this experience, we will not be returning. I have also shared this incident with family and friends who currently use or were considering your center, and they have expressed similar concerns about trust and transparency as a result. This outcome is unfortunate, especially given the strong recommendations I had received prior to scheduling my appointment. I believe patients should be clearly informed of any charges before services are performed, particularly when alternatives are discussed and prior coverage history is communicated. I hope this feedback is taken seriously and used to improve patient communication, billing transparency, and management interactions moving forward

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EyeCare Associates
EyeCare Associates
EyeCare Associates

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Randy D Posey, OD - optometrists - Updated May 2026

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