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    Randolph R. Smith, MD

    1.0 (1 review)

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    6 years ago

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    The Georgia Center

    The Georgia Center

    (2 reviews)

    Let me first off say, I'm not surprised he doesn't have more reviews because the worst doctors that…read morehave not only taken advantage of me financially but are known butchers...have tons, TONS of fake reviews. I learned the hard way, that's how they get so much clientele. I don't want to make this post about that, but considering Dr. Chen is one of the rare doctors that obviously doesn't do this, it shouldn't go unsaid. Dr. Chen has taken care of me for 2 years. he revised a botched facelift I had and I needed several tweaks after, which he refused to charge me for. His staff could not be more kind. Britani, his office manager, has talked with me and has an ability to understand his clients on an emotional level. I know his level of care is genuine and he is an honest man, I have witnessed it first hand. In the plastic surgery world, it is rare. Because his office was 3 hours away, I had to spend the night near his facility after my revision. HOWEVER, he literally came to our hotel the next day to care for me there so that I didn't have to go into the office. I would recommend him on merit alone, but he also wants to get his work right and will tweak it if necessary without making you feel like a burden and without charging you through the nose for it.

    Dr Chen and his staff are the most wonderful and compassionate people. I have been living in a…read morenightmare ever since a Charlotte surgeon completely ruined my face. I traveled to Beverly Hills desperately and all over the United STates in hopes to fix what dr Sean freeman did to my face. I lost all faith in myself and all doctors for 2 years before I could save enough money to get my nose fixed. God somehow directed a customer who came into my salon and highly recommend Dr Chen and after a thorough consult I decided on Dr Chen not only because his expertise but that he genuinely believes in customer satisfaction and if something were to go wrong he would try his best to achieve that result and not tell me the reason my nose was crooked was because my face was crooked as my previous Dr. Claimed. Dr chen and his staff were by my side throughout the whole experience not once did they leave my side and not once did they not answer my calls. It took him 4 1/2 hrs to fix the mess of a nose that I came in with and when I woke up the nurses had already helped me put back the rest of my clothing on. Unlike the last time where I was forced to stand up and dress myself still drunken with anesthesia. I will forever be a patient and I have also brought my 60 yr old mom in for a facelift by dr chen. Thank you to you and your staff!!!

    Southern Vanity

    Southern Vanity

    (6 reviews)

    Yesterday I went to Southern Vanity in order to receive my Botox shots. I was advised that the…read moreBotox was on 'back order' when the PA finally got to me in the room and if that was known to me when I first checked in, I would have waited for it to come in. So, I was giving the alternative to try jeuveau. I should have known better because of how I was asking the PA questions and she was very skeptical and hesitant with her answers that I should not have done it. But I tried it anyway thinking maybe it could be better. Afterwards, I talked to my sister who stated that it sounded really weird that Botox, of all things, would be on "backorder" and that she felt that I was pretty much bamboozled by them trying to push a new product because of the almighty dollar. As soon as she said it, I felt the same!! I was also told this was going to work faster than even the Botox. And it has done absolutely nothing!! I was able to see results within hours from Botox but not with this stuff. Nothing!! I don't suggest it. I'm 50 and only do Botox for the crease between my eyes. So, I have lost out on $165 for something that was suggested by the PA with her not even really knowing the effects of it because she even said she hasn't used it and that one's on me. Lesson learned. 3 stars bc I seriously feel now that I was nothing but a simple sale and now I'm stuck for 3 months of not being able to actually get Botox. Needless to say, the crease between my eyes seems to be more pissed off at this point. Maria, medical assistant, is awesomeness though!!! So 5 STARS for her!!! But then again, she had to know there was no Botox too.... Hmmmm.

    the best staff and facility! Prompt excellent service! I have been going here for months and…read morethere's nowhere else I would go

    Randolph R. Smith, MD - cosmeticsurgeons - Updated May 2026

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