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    Randall's Awning Svce

    1.0 (3 reviews)

    Services - Randall's Awning Svce

    Awnings

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    Window World of Rochester - Trim was too short so installer left a gap at the top.

    Window World of Rochester

    (9 reviews)

    Window World of Rochester exceeded my expectations! My newly replaced windows look great! It was a…read morepleasure doing business with them, and I highly recommend them if you're looking for high quality windows at affordable price and excellent customer service. I plan to do alot more work with them in the future. Their customer service is excellent. They are worth it.

    Still waiting on two doors that were supposedly reordered to correctly measurements back in March…read moreby Buffalo office due to Rochester office issues. No one returns calls at all. Installer missed numerous appointments through this ordeal and forced mis-measured doors into openings. Contract signed August 2925. The project began on January 19, 2026, and as of June 25, 2026, it remains incomplete. The issues experienced include, but are not limited to: -Incorrect measurements were taken for two doors on two separate occasions. Despite the measurements being wrong both times, the doors were forced into place rather than properly corrected. -One of the two windows would not open or close properly. During a March inspection by someone from Buffalo office, it was discovered that the window wrapping had not been replaced correctly. Instead of removing and replacing the existing wrap, aluminum was simply cut and nailed over the old window wrap. -Two doors were originally installed in the wrong openings, resulting in the doors swinging in the wrong direction and into the room. -Interior trim on one door was cut too short, leaving gaps that were filled with silicone. -Thresholds were not properly shimmed during installation, causing them to flex and bend when stepped on. This issue was only addressed after repeated requests. -Exterior wrapping remains incorrectly installed as of 6/25/2026. -Doors are hitting trim, and have to be forced open and closed, and some deadbolts no longer lock properly/out of alignment. -Door reveals are incorrect, and door strikes are getting stuck on the trim rather than aligning properly. -aluminum wrap covers the doorbell!!! -One deadbolt strike plate was discovered to have never been secured with screws, creating a serious quality and safety concern.

    Randall's Awning Svce - awnings - Updated July 2026

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