Love the apartment. Newly refurbished and serene . Paint and carpet are complimentary together. The…read moreflow of the layout is good too

We lived at the Overlook for three years from 2017 to 2020. While the Overlook at Fountaingrove may…read morebe one of most expensive apartments in Santa Rosa, we enjoyed every moment of our residence because of its amenities, professional management, great view, townhouse-style floor plan, and nice neighbors. Carole in the office and Ronnie, the maintenance manager are professional and courteous. The Overlook at Fountaingrove usually has a waiting list.

I'd definitely recommend The Marq if you have kids - #1 benefit is being close to Howarth Park and…read morein a family- and pet-friendly environment. Pluses: - Close to Howarth - Good deal for the money - our 2 bedroom apt is 1100sq feet with 2 patios. We looked at comparable cost apartments with less square feet. - Lots of kids around - Generally you can always find parking either within the complex or just outside on the street - People are nice, if not completely social - We have a recently remodeled apartment and it is pretty nice inside with washer, dryer, dishwasher, new fridge, clean stove - They have a small dog run area on the side - There are beautiful mature trees throughout the property - There is a pool and a newer BBQ area that is shared - In general I can't hear the neighbors through the walls, maybe just some movement Negatives - They have had some ownership/management changes but the management (as mentioned in other reviews) is still lacking. That said, I want to give a shout-out to Olivia in the leasing office. She isn't always able to help but she tries and is a genuinely nice person. - When we came to check out the apartments, my husband forgot his drivers license but I had mine. They literally would not let him into the model apartment to see it. If the location and square footage wasn't so good, I would have walked away right then. - You need a certified check for your deposit. this day and age, it's still relatively difficult to pick up a check for $4000+ unless you go to your home bank. maybe not an issue for some, but my bank is in SF and this was a huge drag - You can have your payment deducted from your bank but they charge $.99 per payment. - You get charged by the property for sewer, trash, and water at the same time you pay your rent. For a family of 3, these utilities adds app. $200/mo to your rent. The company that processes the rent and utility payments charges a mandatory $3.99/mo for this "convenience". - On a related note, though there is recycling on site, people are very unclear on the concept of what is recyclable and they generate SO MUCH TRASH. It is often overflowing and people throw out the craziest stuff. - They have a laundry area, but it's always dirty and they don't have any oversized machines for blankets, bedding. - You only get 1 parking spot as part of your rent. - Pretty sure there are rats or some kind of animals living in the walls and roof, but management doesn't seem very concerned - The wooden fences are falling down all over the property, not sure what's up with that. - People use the small gym but it has a distinct smell of mold, which has prevented my family from spending time there. - In our apartment there are no lights in the bedrooms. It looks like they used to have light fixtures, but they took them out. - The bathroom lights/fans are motion detectors, which sounds good except it gets really old, really quickly... esp. at night. We covered our up so we can actually get some sleep. - I'm kind of dreading move-out because I fear for my deposit based on other reviews. - After hour support is basically non existent. Notes for management: - Knowing that people throw away so much furniture and reusable items, what about creating a "freecycle" area for community exchange that might keep some of these items out of the trash? - There was an attempt in October, right before the fires, to do an outdoor movie night. What a fun idea! I hope they try again when it gets warmer. - There is so much (more) that the office/management team could do to foster a sense of community. There could be a facebook group for residents, a community board outside the laundry facility, happy hours, etc.

I've been a guest here for years parking in various spots onsite. Communication with the manager is…read morehorrible, management has practices with their parking assignments and marking of parking spots. Spoke with the manager regarding my car being towed, after 3 MONTHS of waiting on a response they tell me the tenants are allowed to call towing and that the apartment complex is not responsible. Spoke with to the tenant by chance one day, they tell me they have to all multiple times due to the poor signage on their reserved spot. $550 dollars later, embarrassment having to walk home at 10:30p in the middle of the night, anger from being violated my car moved unjustly and mortified to find my car missing!!!

This is for my experience TOURING the apartments ONLY. Mayra is amazing and really helpful. There…read morewas a lot of back and forth and she was so patient with me, showing me 4 different units. Ultimately, I found one I couldn't pass up with a different complex. The location of these is great across from Howarth Park and I wanted to be in one of these units that I was patiently waited two weeks for a unit to be ready. The only reason I didn't was because I found a different unit right down the street with an additional bedroom for the same price. I recommend checking these out and getting in touch with Mayra!

I want to Thank Mayra, our Community Manager for her prompt assistance in calling a plumber within…read morean hour of our call to her, and for the further assistance she gave the plumbers to get our plumbing unplugged. I am not aware of the plumbing routes to this complex, but you and Will, our maintenance person were! You both helped the plumbers figure things out. My neighbor even stepped in to help which just shows great community support! Again, Mayra, Will and our neighbor I am grateful to you for answering our request so quickly and professionally. You are truly the best!

Natasha the leasing rep was very nice and made me quickly feel at ease when visiting here…read more Thank you.

Noisy neighbors nowhere on here do I see a phone number to report noise. They are making a ruckus…read moreall night and yelling

I REGRET living here. I lived here between 05/2024 - 05/2025 on a first floor, two bedroom, two…read morebath unit with an attached garage. I loved this place when I first toured. Single mom of three (11, 8 and 5), working a full-time job here. I moved in on a promotion (2 months free, plus $1500 off) and was required to pay a month's rent for the security deposit. Now that I've moved out, I was informed all but $300 of that security deposit was turned into rent credit (over $2500! I didn't need to pay), WITHOUT MY CONSENT or knowledge. In CA, security deposits are required to be refunded within 21 days; which they didn't. I moved out on 05/16 and didn't get the statement of my $23 refund until 06/12. I will miss the location, being next to Coddingtown Mall was super convenient. My kids and I enjoyed the saltwater lap pool and hot tub, although non-residents found their way in quite often. The dryer in the unit was also amazing (the only appliance that didn't smell when I moved in and actually had legible buttons/knobs). I won't miss the outrageous utility bills, lack of natural light in the unit, fake walk-in closet, spiders, random bugs and lizards that found their way into the unit. Office staff were hit or miss throughout my time. I wouldn't rent a unit without the garage since the parking is a nightmare. Guest parking is taken by other residents leaving their extra vehicles in guest spots WEEKS at a time. Finding parking on the street during non-work hours was unusual since there are several neighboring apartment complexes. Maybe with the new management company (FPI to Graystar)/office staff things will improve? I would recommend this place to anyone that's always home, probably something on the third floor and doesn't care to have guests over. Other piece of advice, if you do choose to rent under a promo, MAKE SURE THEY APPLY THE CORRECT CREDITS; apparently people can't be trusted to do their job. I was told I could use the credits throughout my lease which is in fact false, since their system wouldn't allow me to make "excessive" rent payment that would have made the credits last. Pictures posted are from 05/2025, rent at your own risk.

I wish I could give less than 1 star -- these people are criminals. They told me I qualified and…read morethat I'd be getting a lease the next day. Fast forward 2 WEEKS and still no lease. I called every day during those two weeks and it was rare to even get anyone on the phone, let alone any relevant information. For anyone to be so cavalier about housing is truly evil. The staff is worse than incompetent, they are straight up rude. A class action lawsuit is imminent, I'd bet my life on it.

My Mother-in-law has lived here for a year and a half and it was the best decision she could have…read moremade. Not only is it conveniently located, it's a safe and secure building making it perfect for seniors and families. The staff is always friendly and helpful.

Been here for just about three months. We truly are enjoying ourselves here at this community very…read moreclean quiet and Fernando is absolutely the best at maintaining such a pristine property. Something we both truly appreciate the neighborhood is wonderful park across the street for the dog just blocks away from restaurants walking distance, which is amazing. We love our little community such a vibe down here lots going on and so fun.

Wonderful staff, beautiful grounds and units, and perfect location across the street from a…read moreshopping center! :)

First, I do want to say that I appreciate management ultimately working with us and following…read morethrough with our lease termination. We're happy with how everything worked out in the end, and I genuinely appreciate that they were willing to work with us. That said, I still wanted to leave a review because I think it's important for future tenants to know about our experience, especially since our former unit, 363, will soon be available. The apartment itself is very nice, but unfortunately, the issues we experienced during our stay ultimately led us to decide to break our lease. When we moved in, the apartment was given to us extremely dirty and required a lot of cleaning before we could really settle in. A cleaning company was eventually sent out, which we appreciated, but our frustration was that we had to bring the condition of the apartment to management's attention in the first place. Given the condition the apartment was in when we received the keys, it honestly did not seem like the unit had been properly walked through or inspected before our move-in. We also dealt with several maintenance issues throughout our stay. Management was upfront with us about being short-staffed, which I completely understood. My biggest frustration wasn't necessarily the staffing. It was the lack of communication and follow-through. There were times maintenance was scheduled and no one showed up, and we often had to reach out ourselves for updates. We also repeatedly had weed smoke coming into our apartment from a neighboring unit's balcony, even though this is a smoke-free community and smoking is not permitted on the property or on balconies. Management eventually told us they had figured out where it was coming from and dealt with it, but unfortunately, we continued smelling it afterward. By that point, we had already broken our lease and were in the process of moving, so we decided not to keep bringing it up since it felt like we were constantly nagging management at this point. Toward the end of our stay, we also noticed some slight leaking from the A/C. We didn't pursue the issue further since we were already moving out, but neighbors in our building told us that A/C leaking was a recurring issue, which is definitely something I would ask about before signing. Overall, I would encourage anyone considering renting here to look beyond the appearance of the apartment and ask questions about maintenance, communication, smoking enforcement, and any history of A/C or water issues. Just because the apartment is nice doesn't necessarily mean everything else about the living experience will be. These are things I wish we had known before signing. Again, I do appreciate management, specifically Rachelle, for working with us during our lease termination. We left with no hard feelings and really just want to give others a heads up about our experience.

About 1 month in to living at Sonoma Ranch and I am very happy with my purchase. Quiet, courteous,…read moreand relaxing. It is a good place to be relaxed and enjoy what the wine country has to offer. Deiah, Andrew and Audrey are all very quick to get back to you. Had a slight issue with the fridge not producing water. Will update as my stay extends.

I love living here! Anthony and Jon are friendly and helpful. Scott Micah & Neal are just great at…read morewhat they do. The place is well kept and just plane great!

Worst management staff I've ever encountered. Don't rush to write reviews until you receive your…read morefinal statement after moving out. Read through other reviews and stories about deposit and charges before making a decision to live here. The only decent guys here are the maintenance staff. They charged me $1000+ in addition to my whole deposit for carpet replacement, even though only a single spot was noted during two final inspections. I went to court and lost the case. I thought it was an obvious and easy case and didn't prepare for hearing but they did. I will continue to fight with them through further legal procedures. If you want to roll your dice and unexpectedly go south, let me know and I'll spit out all the hard lessons I learned from dealing with them and the lawsuit.

good morning, I just wanted to acknowledge the maintenance…read morecrew here for the work that they do. Alex- still continues to be 'ambassador' of the lane I always say as he acknowledges everyone daily by name and with pets and does the friendly greet and asks how residents are doing, plus very hard work and committed as well polite, respectful and knowledgeable with the channels of procedures if you have questions. Many of the residents speak highly of him and we are thrilled to have him as a part of the life force on the outside of office spaces. Oscar- the general consensus is that Oscar as one of the only originals since the complex opened has been outstanding and stepped up to his new role rather tremendously given all the pressures that come with a new position. Always thankful for him and his diligent work, friendliness, knowledge of operations and professionalism. Adrian- also very hard working and friendly and has great staying powers since a few have come and go. Excellent addition to the team and enjoy and appreciate his work ethics. Gifford- absolutely appreciative of him and his know how's on the job. Always prompt and enthusiastically working with great high standards. I reckon a pretty golden contribution to the maintenance crew with all of his learned experience. By far always the best working team who continually make a difference to our living experience here at Sendero. The community here thanks each and every one of them plus anyone currently in training now for making our living experience a better and safer one. M. Smith

Alexis did a fantastic job power washing my back patio and front porch. Such a nice person too, I…read morereally appreciate how the maintenance team takes care of us.