Having purchased a home, I recently moved out of Park View Apartments after residing there for over…read moreseven years. My lengthy stay at this lovely and well-maintained complex is testament to the awesome experience I enjoyed over the years. From the first time I met Rich, the owner, and toured Park View, I immediately felt I found a place that was well suited to my needs. Just strolling around the complex with its gated entrance, Tuscany-theme design containing European-style fountains and a mini piazza, along with a beautiful swimming pool and lounge area, make Park View such an inviting place to live! The apartments themselves are spacious and structurally sound with tasteful Berber carpeting, engineered wood flooring, and high-quality kitchen cabinetry and appliances. Alejandro, who oversees the maintenance of the complex, was always very quick to respond to requests I submitted, often the same day. He ensured everything was in perfect working order. He always made it a point to greet me whenever our paths crossed. I highly recommend you check out Park View Apartments before signing a lease anywhere else in the Thousand Oaks/Westlake Village area.

I lived in this apartment community for about two years. It was not a good experience, and I feel…read moredisappointed.The biggest problem was with maintenance and talking to them. I told them about it on 3 June. It took two months for them to get back to me. The issue is still not fixed.The place and the house have some good points. But I did not feel that my time there was what I wanted it to be. I hope the peo

The team here at SOFI Thousand Oaks continues to impress me. There was recently a gas leak…read morediscovered on the property, and I can't rave enough about how efficiently and effectively they handled the situation. Bianca sent out regular email updates as the situation progressed. She acknowledged our concerns and kept us well informed so we could plan accordingly. Long story short, the gas was off for less than two days. Inconvenient? Sure. But a very small price to pay to keep us safe from a much worse catastrophe, and Bianca made it entirely bearable. Sincerely, A satisfied and appreciative resident

Fast, efficient, and very considerate! The colors of my lights were slightly different and they…read moremade sure it was fine with me! It was, but how kind is that?

DO NOT Rent from here. Terribly mismanaged with apartments already showing cracks just a fews years…read moreinto being built. The gates, codes, elevators etc always having some security issues. Random people taking your parking spots. Even had night security caught smoking weed. Stay away. And the price compared to LA certainly is laughable. We even had molding fall off because it was scotch taped on And cabinet handles fall off. Laughable!!! Not to mention that also molding fell off because it was scotch taped on and kitchen drawer handles fell off! A lot of better quality and managed places for the money elsewhere.

Absolutely love my new place! It's still a fairly new property, so everything is really clean,…read morebeautiful with modern and chic designs everywhere. Special thanks to Melissa Reyes who gave me a tour of the property and all the amenities. She was so informative, answered all the questions and professional. She went above and beyond to make this move as seamless as possible. The other staff at the office (Annie and Emma) are always ready to help, courteous, and friendly too. Maintenance handles issues within an appropriate time. Couldn't ask for a better place to live. I would highly recommend this apartment for its amazing staff and overall value. You won't find a better place in Thousand Oaks to call Home.

Great place to live! New leasing manager Kalvin is incredibly accommodating, responsive, and…read moreprovides excellent customer service!

I've lived at 1710 since it opened, and it's been a letdown. Property maintenance is poor, with…read moreunresolved issues. Cleanliness has plummeted, with filthy common areas. The neighborhood feels unsafe, with drug dealing rampant at the nearby food mart and 7-11 across the street. Vagrants roam the streets at all hours, adding to the unease. The apartment is convenient but overpriced and under managed. A once-promising concept has deteriorated as it is run by owners that are low-income apartment managers trying to do luxury. Beware!

The air is so fresh and clean from all the trees. Sit on your patio and just enjoy the clean air…read more The grounds are clean. It is wonderful to see all the tenants with their dogs as they go back and forth from the on-site dog park. The application experience was streamlined, efficient, and easy! You can apply directly on the website. I really thought it would be harder during the application process, so it was nice that it was less work than I thought. Joy has this complex running efficiently. I can't see anyone else doing a better job. Brandon completes the work orders promptly. The apartment is in really good shape. Thank you

I have been extremely disappointed with the maintenance response at this apartment complex. I have…read morebeen submitting work orders since July regarding roaches in my bathroom, but no one has followed up with me or even come into my apartment to inspect the issue. What is especially concerning is that I have only seen the roaches in the bathroom, and there are large, visible gaps around the ceiling/light fixture that appear to provide access into the ceiling or wall space. As shown in my photo, the opening is significant and has not been properly addressed. I have continued placing work orders and reporting the problem, yet months have gone by without anyone coming out to investigate, seal the openings, or properly address the pest issue. I understand that maintenance issues can happen, but ignoring repeated work orders for months is unacceptable, especially when the issue involves pests entering the living space. I shouldn't have to repeatedly report the same problem and receive no response. I would strongly encourage management to improve their communication and actually follow up on maintenance requests before residents are left dealing with ongoing issues on their own. It's uncomfortable to have to shower and worry about roaches crawling from the ceiling or even being in the shower by your feet, I'm always on watch to see if there is anything

There are many aspects to selecting a place to live. Location, neighborhood, and neighbors. Avalon…read moreOak Creek apartment homes is the ideal combination of all 3 with the added benefit of a truly dedicated and conscientious administrative and maintenance staff who daily show pride in their work. I moved in late February 2020. I had to call maintenance twice, everything was back in order by the next day. Special shout out to Maintenance Supervisor Victor Gonzalez, whose professional skills will qualify him as the "Swiss Army Knife" of maintenance, was very diplomatic and kind in explaining how I got myself stuck in the handicap lift. I have secured parking plus plenty of guest parking. I have easy access to the Ventura Freeway without the noise and smog. Unlike the Los Angeles basin Agoura Hills provides fresh clean air and a sense of community with an emphasis on healthy living, education and family. My neighbors, of all age groups, reflect those values. I was originally looking into a 55+ community where I could maintain a home office and be close to my grandchildren. Then my son asked, "So Papa, what do you plan to do for the next 30 years?" As long as they are able to maintain the resort atmosphere and excellent staff, I can see myself living at Avalon Oak Creek's truly apartment homes 30 years from now.

Horrible place to live. Constant loud construction from 8am-7pm and on weekends. Ants everywhere…read more Told they were "normal" here. Maintenance team is wonderful but they are backed up and take a while to make it out. Admin isnt there regularly. They are there random days and times. Calling their office is directed to a robot operator and there is no way to directly contact someone. Just have to hope someone is in the office. At midnight when your "moisture sensor" is going off leave 10 emergency requests on the phone through the robot for an hour until someone might respond. Looks nice until you live there

I had a great experience working with Jazmine! She was incredibly helpful, patient, and…read moreknowledgeable throughout the whole process. I wasn't sure what kind of apartment I wanted at first, but she took the time to understand my needs and walked me through several great options. Thanks to her, I found the perfect place! I really appreciate how kind and supportive she was--definitely someone you want on your side when making such an important decision. Highly recommend working with Jazmine!

Couldn't be more nightmare of a move in. The unit wasn't cleaned, the master bathroom toilet wasn't…read moreseated into the ground and the master bedroom carpet REEKED of dog pee, we moved in to both a bed bug AND severe termite infestation, our A/C went out within the first week and still hasn't been repaired (it has been 7 days at this point, in the middle of a heat wave) there isn't a single piece of wood in this house that isn't warped (including the microwave, which has been hanging quite precariously on said warped wood), pink mold and mildew in the showers, and that's just naming A FEW of the issues we've had. Management has not been helpful and if anything, combative to our requests, saying our issues are "cosmetic" and "bad luck". Absolutely abysmal job from management to move people into a uninhabitable unit. Shoutouts to Jennifer and Sunny in particular for this. I would not only recommend people not to live here, but make sure wherever they move is nowhere close to arrive laurie lane.

We lived here for two years and loved it. The grounds are generally well kept and the apartments…read moreare updated and clean. Their pool area is great and there is usually next to no one there. We went on several occasions and had it to ourselves. The staff is all very friendly and helpful. Maintenance, especially Anthony, is excellent. They promptly answer requests and we were always happy with their service. I felt they went out of their way to make sure we were comfortable in our home. I would highly recommend living here and would have stayed longer if we weren't relocating to another city.

They've deleted all my other one-star reviews, but I'll keep posting! They also blocked me from…read moreposting on their Facebook page because they don't like to be exposed or called out for their lies and disrespect for their residents and their children. DO NOT LEASE AT ANY JONES AND JONES PROPERTY. The AC units cause fires which they front office will just blow off. The plumbing is AWFUL with literal FECES AND RAW SEWAGE coming up through the showers. But they will only put a band-aid fix on that so get used to that raw sewage smell! They also allow illegal parking in front of mailboxes that have been broken into and vandalised. So your mail is not safe. Also, our car port storage unit was broken into and stolen from. They only respond to emails or concerns after several follow ups or if you call them out in a public forum. But they don't like that so they delete reviews and comments and will block you from posting on their community page, a community that you live in! But the biggest issue is the thief in the front office stealing rent checks. The front office will promise you that they are "looking into it" and will follow up later that day. But I'm now over a week waiting on a response to see what happened to our rent check that someone at the front office probably stole. This whole community is a scam and these people should be ashamed for working for this company. They DO NOT care about safety concerns, they only care about getting your rent check and buying good reviews so they can save face. I regret every living here and can't wait to be out of here! WORST LIVING EXPERIENCE EVER.

Moved in 5 weeks ago, and we love living here! Our friends who lived here many years ago before…read morethey moved to buy their homes told us how much they loved living here which meant the world for us to hear. So what do we love? The management team and maintenance team respond quickly to inquiries through the Resident App for general help and also for maintenance needs. The maintenance team here is friendly, professional, communicative, and always have time to listen to what the need is. Wow! Way to go team! Another thing we love is the atmosphere here. The grounds are beautifully kept and generate a feeling of peace and relaxation. Some places in the complex are sunny while others are shady. We love the oak trees that are framed against the blue sky by day and the pink/golden sky at sunset. Speaking of peace, this is a quiet complex, well with the exception of one dog who misses his owner when he is left alone. We used to live in a noisy neighborhood, so we welcome the quiet. At night we hear Great Horned Owls call to each other. Such serenity! Lastly, we want to thank Jenny for her professionalism and also her positive attitude. Jenny is instrumental in making the transition to a new residence very smooth. She makes sure that the new residents get a "lay of the land," so to speak. She is passionate about helping others, and this is reflected in how she interacts not only with the present residents, but also with folks moving in. If you have read this all the way through, then I imagine you are thinking of moving here too. Take the step of faith and move in!

If living in a community where the front office will only communicate with you through…read moreautogenerated messages through their app and never answer the phone or will speak to you in person, then this is the community for you. Personally not me. Receiving autogenerated messages without any resolutions is not only annoying but just a pure lack of any kind of customer service. I was able at one point to see Max Valencia in the locked office and he barely open the door wide enough to let me know he and the maintenance crew were all at lunch. I never received an update. Long lunch I guess

One of the first things I notice when considering Patricia Parc was the unbelievable attention to…read moredetail. When you enter the luxury apartment I first noticed beautiful chandelier and vaulted ceilings. I was greeted by a vibrant and professional property manager Leah. She took such pride in this high tech resort complex they offered. They have a modern media room with a huge tv. When you enter the courtyard they offer a great pool, multiple Viking style Barbecues, plus a beautiful outdoor fire place and high end patio furniture to enjoy your evening. The gym offered state of the art fitness equipment, plus they offer group fitness & yoga. We toured the apartments offering a huge washer and dryers, modern appliances, beautiful cabinets with tons of space, great and a large stainless steel refrigerator, modern wood style floors, huge bathroom and high ceilings. Plus they offer free cable & Wifi. I fell in love with a 3rd floor apartment offer a beautiful view of the mountains and Simi cross. The application process was easy and fast! I later found out Leah was a former Mini Mouse for Disney. Imagine the beautiful character you would have to have to spread joys to tons kids, I mean seriously! After becoming a tenant at this great complex, Leah wold hold community events and actually was part of the live music for the residents. The complex management including the owners are kind they go out of their way to make you feel like family. The gated community is a huge plus to know my car is safe. They offer high tec locks that I can actually open my place with my Apple Watch, which I was given on my move in! If you are looking for a very clean luxury resort feel home and a kind professional management & owners, look no further. Just take a tour, it will sell itself. Truly a must see, Six stars

While I don't write many reviews I decided to let anyone renting an apartment they should give…read morePatricia Parc Apartments strong consideration . It is a fairly new apartment that is priced reasonably and both the management team and people r great.