Having purchased a home, I recently moved out of Park View Apartments after residing there for over…read moreseven years. My lengthy stay at this lovely and well-maintained complex is testament to the awesome experience I enjoyed over the years. From the first time I met Rich, the owner, and toured Park View, I immediately felt I found a place that was well suited to my needs. Just strolling around the complex with its gated entrance, Tuscany-theme design containing European-style fountains and a mini piazza, along with a beautiful swimming pool and lounge area, make Park View such an inviting place to live! The apartments themselves are spacious and structurally sound with tasteful Berber carpeting, engineered wood flooring, and high-quality kitchen cabinetry and appliances. Alejandro, who oversees the maintenance of the complex, was always very quick to respond to requests I submitted, often the same day. He ensured everything was in perfect working order. He always made it a point to greet me whenever our paths crossed. I highly recommend you check out Park View Apartments before signing a lease anywhere else in the Thousand Oaks/Westlake Village area.

I lived in this apartment community for about two years. It was not a good experience, and I feel…read moredisappointed.The biggest problem was with maintenance and talking to them. I told them about it on 3 June. It took two months for them to get back to me. The issue is still not fixed.The place and the house have some good points. But I did not feel that my time there was what I wanted it to be. I hope the peo

The team here at SOFI Thousand Oaks continues to impress me. There was recently a gas leak…read morediscovered on the property, and I can't rave enough about how efficiently and effectively they handled the situation. Bianca sent out regular email updates as the situation progressed. She acknowledged our concerns and kept us well informed so we could plan accordingly. Long story short, the gas was off for less than two days. Inconvenient? Sure. But a very small price to pay to keep us safe from a much worse catastrophe, and Bianca made it entirely bearable. Sincerely, A satisfied and appreciative resident

Fast, efficient, and very considerate! The colors of my lights were slightly different and they…read moremade sure it was fine with me! It was, but how kind is that?

DO NOT Rent from here. Terribly mismanaged with apartments already showing cracks just a fews years…read moreinto being built. The gates, codes, elevators etc always having some security issues. Random people taking your parking spots. Even had night security caught smoking weed. Stay away. And the price compared to LA certainly is laughable. We even had molding fall off because it was scotch taped on And cabinet handles fall off. Laughable!!! Not to mention that also molding fell off because it was scotch taped on and kitchen drawer handles fell off! A lot of better quality and managed places for the money elsewhere.

Absolutely love my new place! It's still a fairly new property, so everything is really clean,…read morebeautiful with modern and chic designs everywhere. Special thanks to Melissa Reyes who gave me a tour of the property and all the amenities. She was so informative, answered all the questions and professional. She went above and beyond to make this move as seamless as possible. The other staff at the office (Annie and Emma) are always ready to help, courteous, and friendly too. Maintenance handles issues within an appropriate time. Couldn't ask for a better place to live. I would highly recommend this apartment for its amazing staff and overall value. You won't find a better place in Thousand Oaks to call Home.

The air is so fresh and clean from all the trees. Sit on your patio and just enjoy the clean air…read more The grounds are clean. It is wonderful to see all the tenants with their dogs as they go back and forth from the on-site dog park. The application experience was streamlined, efficient, and easy! You can apply directly on the website. I really thought it would be harder during the application process, so it was nice that it was less work than I thought. Joy has this complex running efficiently. I can't see anyone else doing a better job. Brandon completes the work orders promptly. The apartment is in really good shape. Thank you

I have been extremely disappointed with the maintenance response at this apartment complex. I have…read morebeen submitting work orders since July regarding roaches in my bathroom, but no one has followed up with me or even come into my apartment to inspect the issue. What is especially concerning is that I have only seen the roaches in the bathroom, and there are large, visible gaps around the ceiling/light fixture that appear to provide access into the ceiling or wall space. As shown in my photo, the opening is significant and has not been properly addressed. I have continued placing work orders and reporting the problem, yet months have gone by without anyone coming out to investigate, seal the openings, or properly address the pest issue. I understand that maintenance issues can happen, but ignoring repeated work orders for months is unacceptable, especially when the issue involves pests entering the living space. I shouldn't have to repeatedly report the same problem and receive no response. I would strongly encourage management to improve their communication and actually follow up on maintenance requests before residents are left dealing with ongoing issues on their own. It's uncomfortable to have to shower and worry about roaches crawling from the ceiling or even being in the shower by your feet, I'm always on watch to see if there is anything

There are many aspects to selecting a place to live. Location, neighborhood, and neighbors. Avalon…read moreOak Creek apartment homes is the ideal combination of all 3 with the added benefit of a truly dedicated and conscientious administrative and maintenance staff who daily show pride in their work. I moved in late February 2020. I had to call maintenance twice, everything was back in order by the next day. Special shout out to Maintenance Supervisor Victor Gonzalez, whose professional skills will qualify him as the "Swiss Army Knife" of maintenance, was very diplomatic and kind in explaining how I got myself stuck in the handicap lift. I have secured parking plus plenty of guest parking. I have easy access to the Ventura Freeway without the noise and smog. Unlike the Los Angeles basin Agoura Hills provides fresh clean air and a sense of community with an emphasis on healthy living, education and family. My neighbors, of all age groups, reflect those values. I was originally looking into a 55+ community where I could maintain a home office and be close to my grandchildren. Then my son asked, "So Papa, what do you plan to do for the next 30 years?" As long as they are able to maintain the resort atmosphere and excellent staff, I can see myself living at Avalon Oak Creek's truly apartment homes 30 years from now.

Horrible place to live. Constant loud construction from 8am-7pm and on weekends. Ants everywhere…read more Told they were "normal" here. Maintenance team is wonderful but they are backed up and take a while to make it out. Admin isnt there regularly. They are there random days and times. Calling their office is directed to a robot operator and there is no way to directly contact someone. Just have to hope someone is in the office. At midnight when your "moisture sensor" is going off leave 10 emergency requests on the phone through the robot for an hour until someone might respond. Looks nice until you live there

I had a great experience working with Jazmine! She was incredibly helpful, patient, and…read moreknowledgeable throughout the whole process. I wasn't sure what kind of apartment I wanted at first, but she took the time to understand my needs and walked me through several great options. Thanks to her, I found the perfect place! I really appreciate how kind and supportive she was--definitely someone you want on your side when making such an important decision. Highly recommend working with Jazmine!

Couldn't be more nightmare of a move in. The unit wasn't cleaned, the master bathroom toilet wasn't…read moreseated into the ground and the master bedroom carpet REEKED of dog pee, we moved in to both a bed bug AND severe termite infestation, our A/C went out within the first week and still hasn't been repaired (it has been 7 days at this point, in the middle of a heat wave) there isn't a single piece of wood in this house that isn't warped (including the microwave, which has been hanging quite precariously on said warped wood), pink mold and mildew in the showers, and that's just naming A FEW of the issues we've had. Management has not been helpful and if anything, combative to our requests, saying our issues are "cosmetic" and "bad luck". Absolutely abysmal job from management to move people into a uninhabitable unit. Shoutouts to Jennifer and Sunny in particular for this. I would not only recommend people not to live here, but make sure wherever they move is nowhere close to arrive laurie lane.

We lived here for two years and loved it. The grounds are generally well kept and the apartments…read moreare updated and clean. Their pool area is great and there is usually next to no one there. We went on several occasions and had it to ourselves. The staff is all very friendly and helpful. Maintenance, especially Anthony, is excellent. They promptly answer requests and we were always happy with their service. I felt they went out of their way to make sure we were comfortable in our home. I would highly recommend living here and would have stayed longer if we weren't relocating to another city.

They've deleted all my other one-star reviews, but I'll keep posting! They also blocked me from…read moreposting on their Facebook page because they don't like to be exposed or called out for their lies and disrespect for their residents and their children. DO NOT LEASE AT ANY JONES AND JONES PROPERTY. The AC units cause fires which they front office will just blow off. The plumbing is AWFUL with literal FECES AND RAW SEWAGE coming up through the showers. But they will only put a band-aid fix on that so get used to that raw sewage smell! They also allow illegal parking in front of mailboxes that have been broken into and vandalised. So your mail is not safe. Also, our car port storage unit was broken into and stolen from. They only respond to emails or concerns after several follow ups or if you call them out in a public forum. But they don't like that so they delete reviews and comments and will block you from posting on their community page, a community that you live in! But the biggest issue is the thief in the front office stealing rent checks. The front office will promise you that they are "looking into it" and will follow up later that day. But I'm now over a week waiting on a response to see what happened to our rent check that someone at the front office probably stole. This whole community is a scam and these people should be ashamed for working for this company. They DO NOT care about safety concerns, they only care about getting your rent check and buying good reviews so they can save face. I regret every living here and can't wait to be out of here! WORST LIVING EXPERIENCE EVER.

Moved in 5 weeks ago, and we love living here! Our friends who lived here many years ago before…read morethey moved to buy their homes told us how much they loved living here which meant the world for us to hear. So what do we love? The management team and maintenance team respond quickly to inquiries through the Resident App for general help and also for maintenance needs. The maintenance team here is friendly, professional, communicative, and always have time to listen to what the need is. Wow! Way to go team! Another thing we love is the atmosphere here. The grounds are beautifully kept and generate a feeling of peace and relaxation. Some places in the complex are sunny while others are shady. We love the oak trees that are framed against the blue sky by day and the pink/golden sky at sunset. Speaking of peace, this is a quiet complex, well with the exception of one dog who misses his owner when he is left alone. We used to live in a noisy neighborhood, so we welcome the quiet. At night we hear Great Horned Owls call to each other. Such serenity! Lastly, we want to thank Jenny for her professionalism and also her positive attitude. Jenny is instrumental in making the transition to a new residence very smooth. She makes sure that the new residents get a "lay of the land," so to speak. She is passionate about helping others, and this is reflected in how she interacts not only with the present residents, but also with folks moving in. If you have read this all the way through, then I imagine you are thinking of moving here too. Take the step of faith and move in!

If living in a community where the front office will only communicate with you through…read moreautogenerated messages through their app and never answer the phone or will speak to you in person, then this is the community for you. Personally not me. Receiving autogenerated messages without any resolutions is not only annoying but just a pure lack of any kind of customer service. I was able at one point to see Max Valencia in the locked office and he barely open the door wide enough to let me know he and the maintenance crew were all at lunch. I never received an update. Long lunch I guess

While I don't write many reviews I decided to let anyone renting an apartment they should give…read morePatricia Parc Apartments strong consideration . It is a fairly new apartment that is priced reasonably and both the management team and people r great.

I don't always write reviews as I feel you never can judge a place by someone else experience!!!…read more Last October we moved into the most beautiful apartment building in Simi Valley! From the front of the building you can't even tell it's an apartment complex of 65 units, pool, with a court yard that makes you feel your on vacation. From the first day I meet with Leah ( Property Manger) she made me feel at home ! Leah spent over 3 hours taking me to different units all over the building, I couldn't make up my mind which floor , what side of building I wanted . Leah was so patient and from that day I knew this was home for my family . This past year with everything that has happened, Leah has made sure the community here stays safe and happy . Leah lives on site and it's nice to know that if I or my family ever need anything she is only a phone call away . A perfect example is I work 38 miles away from home . One day my daughter called and needed help, and I called Leah and with any hesitation Leah was in my house helping my daughter. There have been times when Leah has checked on my dogs . Like I said in the beginning you can't judge a place by a review . Come down or call and see what you and your family missing out on. Thanks, Leah, and all the other staff for making this place home!!!

OUTSTANDING!!!…read more Lexington has been my property management company now for approximately three years. I own a business in Sherman Oaks and they are absolutely unbelievable when it comes to addressing and resolving a problem thus resulting in immediate attention. I have worked directly with Hope who is the manager and Cindi both ladies are committed to excellence and we'll go beyond the scope of duty to make sure you're happy. I have rented commercial space for years and I've never run into such a stellar manager as Hope she has ALWAYS resolved my issues and is easily accessible. Look no further if you are in need of a management company that excels in customer service, Lexington is the one!!!! Teri Taylor

Fraud Warning - Extremely Unprofessional and No Transparency…read more My experience with this property management company was extremely disappointing and concerning. Communication was consistently poor--multiple emails and phone calls went unanswered, and meaningful responses were rare. After move-out, funds were deducted from our security deposit without clear justification. We repeatedly requested itemized documentation and physical evidence to support the charges, which tenants are generally entitled to receive under standard tenant-landlord practices. Despite multiple requests, this information was never provided. We were charged for items and installations that were not present at the start of our tenancy, and the deductions appeared to exceed what would typically be considered normal wear and tear. Based on what we observed, the charges seemed more consistent with property improvements or upgrades rather than tenant-caused damage. We offered photographic evidence of the unit's condition, but it was disregarded. What was most troubling was the complete lack of transparency and good-faith communication throughout this process. I interacted with two individuals named Cindy and another named Hope, and despite repeated attempts, no one took responsibility for addressing these concerns or providing proper documentation. Given our experience, tenants should proceed with extreme caution. Security deposits are meant to be handled according to clear standards and accountability, and that was not our experience here. I am in the process of reporting this matter to the appropriate consumer and housing authorities for review. If you are considering renting through this company, document everything thoroughly and think carefully before trusting them with your deposit.