**Review for Johnson Tire Service, Vancleave, Mississippi**…read more
I cannot stress enough how important it is to avoid Johnson Tire Service in Vancleave, Mississippi. My experiences with them have been incredibly frustrating and costly, and I hope my review helps others steer clear of this business.
After nearly a year of doing business with them, I failed to recognize the numerous warning signs regarding their workmanship. I initially had issues with leaking wheel seals and a radiator replacement that turned into a disaster. Just three weeks after they replaced the radiator, I had to replace it again. While the radiator itself was covered under warranty, I still had to pay for labor and service due to their installation mishaps. These were clear indicators of their poor quality of work that I regret not taking seriously.
Fast forward to a later incident involving my trailer. They replaced a tire for me, but instead of installing the 16-ply tire I specifically requested, they put on a 14-ply tire. Two weeks later, while delivering a load in Kentucky, my trailer caught fire. The cause? The lug nuts on the tire they installed were over-torqued, leading to a failure of the stud, which generated enough heat to ignite a fire. I spent over $4,500 with Johnson Tire Service, only to turn around and spend an additional $8,000 to fix my trailer, cover towing bills, and pay for hotels while sorting everything out.
After the trailer fire and getting it repaired, I was driving on the interstate in traffic when I had to brake suddenly for another vehicle that cut me off. I heard a loud pop and lost all brake pressure. Fortunately, I managed to park safely and had to tow my vehicle again to a repair facility. Upon inspection, they found that the hydro boost Johnson Tire had installed had over-torqued bolts, causing the area where the bolts fastened to crack and ultimately separate the brake booster from the hydro boost.
Additionally, some of the trailer's brakes had never worked properly before the fire, despite being told that everything was in working order after Johnson Tire performed a DOT inspection. This lack of proper inspection and maintenance left me in a dangerous situation, and I lost numerous loads and incurred multiple towing bills, leaving me out of commission for more than three weeks.
Although they initially reassured me that the hydro boost part was covered under warranty, the manufacturer determined the failure was due to installation issues, leaving me with another $3,500 bill. To add insult to injury, Johnson Tire Service refused to reimburse me for that expense as well.
In summary, Johnson Tire Service gives a bad name to the automotive service industry. They lack professionalism, integrity, and accountability, and their negligence has caused me significant financial loss and left me with dangerous situations. I urge anyone considering their services to look elsewhere. Your safety and hard-earned money deserve much better than what Johnson Tire Service has to offer. Don't make the same mistake I did--choose a reputable business that stands by its work and values its customers.
