For your real estate or estate planning needs, Diana is top notch…read more She has a high level of professionalism and expertise combined with genuine warmth and friendly humor that makes the experience a joy!

Diana was so professional, communicative, and easy to work with! Highly recommend her services for…read moreyour notary / witness needs.

Went in for passport photos and was pleased by the quick and efficient process. I was able to…read morereview my photos prior to printing, too. Had no idea that can also complete and process your passport application and/or mail it out for you (both at an additional cost). Staff were very friendly and professional.

Got films for my camera. The wife was really friendly. Nothing to complain about but will see how…read morethey do with developing my films.

I am giving them five stars because the two younger guys behind the counter had excellent customer…read moreservice. DH and I went in there to ship some stuff that we bought at Walmart and Trader Joe's back home to San Diego. We were house hunting for 10 days, and the place we were staying at didn't have pots big enough to cook rice or pasta, so I bought one at Walmart. It was a little pricey to ship this stuff home, but it was so worth it, since I didn't want to leave a brand-new stainless steel pot at an Airbnb. They were really friendly and helpful, helped me with my shipping request, and we were in and out of there in under 30 minutes. When we move up, I will likely use their services again. I also noticed that they have PO Mail Boxes, which will also come in handy. Thank you, UPS Store of Downtown Napa, you saved my day!!! :)

For the ups store on school street downtown napa. Elias really went the extra mile for me today…read moreshipped out my hat safely. Definitely will come back again.

This is very reliable service location for mailing packages. Staff is efficient, consistent and…read morealways eager to make sure your packages are in good hands. Miguel is super helpful and always so courteous. Great services and place is organized. It's quick and efficiently process in comparison to post office.

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

Monica was a huge help with all my notary needsread more

Angelica was a delight to work with! I needed to find a mobile notary to help with a time-sensitive…read morematter while I was coordinating everything from long distance. She made the entire process easy and stress-free. She was professional, consistent in her communication, and very flexible in working with our schedule. She went above and beyond to make sure everything was handled properly and on time. I highly recommend her services if you need a reliable and responsive mobile notary.

Angelica was incredibly professional, kind, and efficient. She made the entire process quick, easy,…read moreand stress-free. Communication was great, she arrived on time, and everything was handled smoothly from start to finish. Highly recommend!

My favorite place for your mailing needs and their other services…read more Such great staff and the owner is the best! Napa is a small community and it's the little things people do to make your life that much better ! Great and awesome customer service all around !!!!

Lack of knowledge and poor costumer service. The employees need more training on how to treat…read morecostumers.

Noelle was great. Very convenient, fast and easy. She met with us on a rainy Sunday. Would…read moredefinitely use her again.

I have used Noelle's services twice, when I needed notary services in very short notice. Both…read moretimes, she responded quickly and was available on the same day within a couple of hours. She is courteous and her prices are reasonable.

Elizabeth was prompt, patient, & well-informed. She came to…read moreour house & had a full kit with everything we needed (including, thoughtfully, wipes for our thumbs post-printing!). We had quite a complicated series of documents to notarize, & she was with us for the 2 hours that it took to get through them all. Though it was a very confusing undertaking for us, Elizabeth was calm & thorough the whole time. Best notary experience I've ever had!

I asked a simple question. "Will you be going to my parent's home?" I asked this because nowhere…read moredoes it state this woman is MOBILE unless you scroll all the way down her page and read the "From the business" comment. So instead of responding with courtesy, she gave some smart a** answer and said "that's what mobile notaries do, travel to you". Would I have asked if I knew?? I also find it amusing that she immediately updated her info to show Mobile. Attached is a before pic.