Hello Yelp I am giving this location ZERO STARS... so disappointing. This location is located in the Water tower building in downtown Chicago... you would think Dr. Bahu and his staff would be much more professional.
Let me share - I was referred by 1 800 dentist, I am new to Chicago from LA and I am terrified of the dentist while making my appointment she offered me wine. Because I shared I had a great dentist in LA, and now I am starting over after 25years. So apparently this dentist offers wine to calm nerves... are you kidding me, and I don't drink.... during the arrival you sign your life away, and they try to sell you on oral exams you don't need without giving you and x-ray 1st...
Next I was told you are going to have x-rays, and a cleaning before the doctor will see you. I was surprised about the cleaning before a consultation from Dr Ramy Bahu, but I decided to go for it since I needed it. Before the cleaning she took a picture of me which was crazy, i did not understand this, it was weird, then I became even more uncomfortable. After the picture was taken the staff member that checked me in came back to tell me I needed to sign the oral exam for $75.00 that the patient would be responsible for... When I refused, she looked like I had committed a crime. I turned to another staff member and said "I want you to know I am already uncomfortable and we have not started any dental services yet"
She did a minor cleaning, and started talking to me about gum disease and how loose my crown was, which is why I was there in the first place? The X-ray and cleaning lasted 1hour... In walks Dr Ramy Bahu he is not personable at all, no personality, it was strange because I was told... I would feel good, that this office has a way with new vistors , comments from 1800 dentist; if this office knows you are afraid of going to the dentist, the staff will make you feel good...not true. The only person I would give any credit to is the staff member that did my X-rays and cleaning, and I apologizes because I can not remember her name.
Next - I was placed in a room and given a bill for $11,000.00.... that's right 11,000. eleven thousand $$$$.
I want all of you to know I have great teeth I see my doctor every year however with the move her to Chicago I have not seen the dentist in over 1 year 1/2. And I new I had 2 cavities, and a loose Bridge after 8 years the bridge has became undone just in the last 3 weeks, and I also knew I needed a cleaning.
I was so out done ... when the staff member shared my total plan with me, plus my insurance, OH and my TOTAL was after my INSURANCE Coverage. I explained to her I wanted to research other doctors in CHICAGO first before I give Aesthetic Reconstructive - Dr. Ramy Bahu DDS this kind of payment. The first staff member, suggested I speak to another staff member who could help me make a plan because she did not have the authority to change my cost. Ten minutes later another staff member walks in and she explained to me she was not there to wheel and deal, and it would not be fair to her other patience if she did this..... I could not believe what I was hearing...
I wanted so much to tell her OFF, and inform her that I could pay this and more.... If I wanted TOO... However YELP Readers somethings are better left unsaid.... Be careful because of fraud your SS# and your Date of Birth is placed on the Treatment Plan they print out for you, plus this office has a picture of you, this is spooky... lets not forget you signing your life away during the first visit.... It feels like they are trying to cover themselves from law, be careful this office is not up to date with the times.
Overall this is not a good practice save your time and energy. Especially for professional people, I was
there 2 1/2 hours. just disappointing.
If anyone knows a good Dentist please inform other YELP readers... so we can avoid Dr. Ramy Bahu / The Aesthetic Reconstructive Office.
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