Helpful staff, and understands assorted issues that a variety of customers may have. We were there…read moreon two different days and received similar deals, with different details and pricing. I will assume that this is because of it being a three way balance of service, technology, and end user variables, any of which can change.

Unprofessional staff...I went into this store for simple help returning a case I bought at another…read morecorporate store waited about 20 mins for me to be told that unless I had a physical receipt I cannot return well I got it through their little app so no receipt. He tells me I MUST go to the original store. I go down the street to another t mobile towards 1604 and guess what?! They helped me return it. CLEARLY LAZINESS OR THEIR MANAGEMENT DIDNT WANT THE RETURN IN THEIR SYSTEM.

Best AT&T store that truly helped me! I needed a new screen protector and I visited four other ones…read moreand this location was able to help me! I wish I would have gotten the man's named that helped me. Thank you for your help!

Caleb was awesome , walked in and was out within 30 minutes with a new phone he was very helpful…read morewould definitely recommend him for any help! great guy

I have been with Sprint for over 15 years and there was a reason I didn't do business with T-Mobile…read moreI remember why now. I went into the store because my phone was in need of a up grade. I have always kept otter box's on my phone as well as my wife's and my sons. When I took in the phone the rep was so quick to tell me that the phone was no good because the otter box had worn off a little paint worn on the corner of the phone other that that it was like new! As soon as she looked at the phone she said she had to have her manager look at it. Remind you it was only my wife and those two in the store with out even looking at the phone the manager shook her head "no". I didn't throw a fit I just left and went to Verizon by the golden coral on 1604 and Bandera and I was taken care of by Trish.. Verizon gave me 700 for my phone and a better deal than I was paying for the last 3 yrs. Don't waste your time with these people they are not friendly in anyway and are a waste of time.

The worst service I've ever had. Please do yourself a favor and go to any other T-Mobile location…read more I've bought 2 iPhone 8 Plus, 2 Apple Watch 2 screen protector/case and also a megabox ($350) speaker from them. They gave me a wireless charger for free and come to find out that they are charging me for it without my knowledge. Corporate also did an investigation because I was given an extra phone line that I didn't need. They are so eager to sell that they would rather steal from you. My screen protectors are lifetime warranty and I've been in the store 3 times to try and get it replaced with no luck because they don't have any on hand ea. Piss poor management. Update: They are willing to do absolutely nothing to help me out with this. Don't shop at franchise stores people.

I love Spectrum! We have used them ever since they put fiber cable in Grey Forest…read more I just now took a Speed test reading from my iPhone and this the norm here (362 mbps). Hardwire your computer to them and you'll get more. Spectrum comes out to our house if something can't be fixed from their end (I do believe we pay a little extra for that- well for it). I buy my own equipment and that stopped a lot of the issues we used to have and I get a lot further coverage. Just a little more and you'll get the best WiFi around (unless there is a new company I'm not aware of). My wife pays the bill so I'm not sure what we pay but I believe it's in the $79 a month range for WiFi only. It's been a been a while but ATT called awhile back and wanted our business. They offered me a price a little lower than Spectrums BUT get this .... they were going to install Wifi that was only 4 mbps I'm not sure what runs on 4 Mbps these days so - Hopefully they have gotten fiber by now for their ATT customers! Yes, we have our problems occasionally but they get on it and it's repaired within a reasonable time according to the problem.

Buyer Beware!!! When you close your account with Spectrum in…read morethe middle of your billing cycle, the monies you have paid are gone. They will not refund you the balance of the unused service. I told the customer service rep that even with business like trash pick up if you close your account in the middle of the billing cycle, you will get back a prorated amount. The rep told me that that is not how Spectrum is setup. Unfortunately, One Star is the lowest I can rate them. I would rate them even lower than One Star if I could.

Just sold my I-phone 12 Mini and got a really good deal. I did my research before coming on what…read morethe phone might be worth, and they were right on target, and fair. I will be bringing any future phone here and no where else! Amazing customer service!

Kaleb was Very knowledgeable about the products and got me Cash Fast for my mac book and apple watchread more

Recently brought my Ipad Air 2 in for a cracked screen.. Joel assisted me with what needs to be…read morereplaced and that they had to order it... the next day, he called and said they received the new screen/lcd and that they expedited the shipping... fixed it the next day and couldnt be happier!! Prices are on par with some other shops but what made the difference is that they fixed my faulty volume-button for free and explained the whole process throughout!! Service was great!!

My son broke off his charging cord in his iPad. Sprint wouldn't fix it, Apple wanted me to buy a…read morenew iPad for $250. Staymobile fixed it in less than 5 minutes and then didn't even charge me. They are awesome. I highly recommend.