I purchased what I believed to be a "Knee Walker" but instead received a "Knee Walker Seat." While…read moreI do not believe the advertisement intended to mislead, the listing was ultimately unclear, which resulted in me ordering the wrong item (it's going to the trash now). I would be happy to update my current mixed review to a more positive one if the company updates the online advertisement to clearly differentiate the accessory from the full Knee Walker. This would prevent other customers from making the same costly mistake.

I rented a scooter for my grandmother in law. The staff wasvery friendly, it wasa good experience.read more

These people suck! They were recently acquired by another company and the customer service has…read moregone down to rock bottom!!! Really the most customer-unfriendly place with which I have the displeasure of dealing. All I wanted was a new CPAP mask. You don't NEED a prescription for them. But, for some reason, THEY do. So, they can suck the great-white clodpud! Don't know if you can tell but it really pissed me off. So, enjoy NOT doing business with me!!!

The owner has no respect for staff or customers. Products are highly over priced. Employees have no…read moreempathy for clients, especially hospice patients. There is no responsibility taken by staff when confronted with poor service. I highly suggest not using them.

Within two weeks of having van back door broke. since then:…read more- the back spoiler flew off - needed a new battery - needed new spark plugs - we learn it has a part recalled that has to do with airbags they didn't even make sure the van was safe before selling it

Stephanie Mills stated that before we get the van her mechanic would look at the van and fix all…read moreproblems. Our first time taking my brother in van the back door broke. She lied to us and sold us a van that is going to be impossible to safely use. The back door will not even shut.

Mike was very good about selling and installing an electric lift on our car for my wife's scooter…read more I much prefer this over the old non mechanical lift we had. Now I don't have to install and remove the rack. I just swing it out of the way to get into the back of the car. I've always had good service from Mike.

From the owner: Mobility Plus has provided mobility equipment to aging Americans with disabilities and disabled…read moreveterans since 2007. We aim to offer our customers the best value and most reliable mobility products. We are committed to supporting our customers' desire to stay active, mobile, and age in place in their own homes. Our services include delivery, service, repairs, and additional product support. Upgrade your mobility with our large selection of Scooters, Power Chairs, Lift Chairs and much more. We can provide Sales, Service and Rentals of all of our products. You can call us for Casino Scooter Rentals and Casino Wheelchair Rentals any time to be delivered. Go where you want to go! Hours M-F 10:00-6:00 and SS By Appointment.

I will not be using this company for ANY PRODUCTS in the future. I was given bad information at the…read morestart and when trying to talk to a supervisor about it was given the run-a-round. It started with Daisy saying my debt was cleared due to the confusion; my fault I didn't get a confirmation number. Needless to say the same bill came a month later. I then asked for and was given supervisions N. Anderson, N. Goodman and D. Stringfellow.......................I feel like they just pulled a fast one on me and my insurance company. No resolve.

Very rude, unprofessional staff. I wouldn't buy even an ace bandage from this company in the…read morefuture. You, as the consumer, have choices in where you buy/rent your medical equipment. Check your yellow pages. Ask your doctor. Check out Amazon.com. You can do better, for less money. Some companies remember: it is all about customer service. This is not one of those companies.

We have been using Kare-in-Home for about five months. My mom fell and broke her hip and her knee…read more They did hip replacement surgery and Terri (Physical Therapist) is the best. However, we just got the knee replacement and Terri is out of town, so someone else came. Since I had told him that I was wanting Terri when shc came back, he did absolutely nothing. He did not measure my mom for the CPM machine she was going to use or nothing. I am not impressed with him.

I had the worst time getting someone to come out at first it was because Kim called and said she…read morewould be out in 45 min, I asked if she had saline flushes she said no very rude I might add, as she said I will check with admin to which I said thank you. Meanwhile my drain isn't draining and has backed up and on day 3 I call again to find out through Carlos that they were told I refused service I went back and forth with these people and ended up in the hospital due to my drains not working and they refused to bring flushes well Kim did. Then finally once my surgeon's office got involved I got a call from a nurse named Gretchen. Gretchen is the best, she is responsive, she listens instead of treating me as one size fits all attitude, she cares about your comfort during these times, my surgeon has spoken with her now and is very impressed with her knowledge, preciseness, and responsiveness. If you must have these services please do yourself a favor and request Gretchen. Carlos also was very courteous and was working late on Christmas Eve so I'm betting he's a good nurse too.