I've been coming to this place for about 4 years and it's seriously the best in town. Great price, and quick service. I got a nail in my tire a couple months ago, and the employees were kind enough to fix it for free. The service truly makes this place stand out from others in Temecula. Thank you Ramona Tire!! read more

Called them to see how long of a wait and they told me no wait. I showed up and they told me an hour and half to 2 hours. I left and came back 2 hours later and they told me it was actually going to take 2.5 hours now. The front desk personnel who told me this then goes back to scrolling on his phone. Very unprofessional business of over promising and under delivering. Will not be coming back. read more

Got my AC fixed here took it in for a quote and it was a little overpriced, but I got it fixed because I didn't have the time to wait previously before this I had got quoted in about 200 bucks but I had to work that day so I wasn't able to complete it so I just went ahead and did it. They quoted me 245 for the exact same thing I do think it's a little overpriced. I would not be returning, but the quality was good and the work was done so other than that, I can't really complain and they did have good customer service read more

Always A Great Experience .. RJ and Eian are the best . Very helpful and always make sure you're satisfied . Fully recommended for your car needs . read more

I always have a great experience here and wanted to give them a shoutout. The staff was super friendly, honest, and efficient. It's hard to find a mechanic shop that makes you feel comfortable and doesn't try to upsell you on things you don't need, but that was definitely my experience here. They helped me out quickly and explained everything clearly so I understood what was going on with my car. The work was done fast and the pricing felt fair. Dakota was awesome to work with really helpful, knowledgeable, and made the whole process smooth.If you're looking for a reliable tire or mechanic shop, I'd definitely recommend stopping by! read more

They fixed my truck AC at a very reasonable price. One local shop quoted $1200.00. Ramona Tire did for $238.00 with a discount for veterans and seniors. Even though they needed to get parts for the repairs, I was back on the road in about an hour. Phil S. read more

Horrible customer service. I confronted them on the phone because they left the car with the same issue as when i took it in. They then tell me I gotta go buy a part and replace it then it'll be fixed, then they hang up. Wasted over 200 dollars for them to do absolutely nothing. read more

I went to this location because it is close to my home. I'm very glad that I choose this location. Everyone was professional and went out of their way to stay on schedule with the needed repairs. Brakes and Tires. The bonus was the Assistant Manager Nader Shahin! This man is the epitome of customer service. Very pleased and glad we came here. "5 STAR SERVICE!" read more

Manager Ian Gonzalez was able to expedite my tires after a scheduling misunderstand. The service was fast and effective.

Dont recommend. Lied and said they did an alignment. Two different tire shops said they never did it. 1300$ bye bye

I go to Ramona Tire for oil changes and new tires (as well as flat repairs.). I've been going there for years. They're always courteous and organized. I can walk home and return when my car is ready. I often get coupons in the mail that make it more affordable. I've never had a problem here. read more

I had a scary and negative experience. My experience started when I first called and made an appointment. I called to get a quote and make an appointment for my Honda civic. Please keep in mind, my Honda was having no issues whatsoever. But I just hit a mileage mark, and wanted to be proactive. So I called to get quotes on a spark plug replacement. I was told the cost would be $220. I agreed to make an appointment and bring my car in. I brought my car in on a friday. The first thing I was told by the person at the front desk was that I was quoted an incorrect price. And that the price person who told me that price made a big mistake. I was informed that the cost would actually be $372. Extremely suspect. But, I went ahead and got the work done anyway. Even though it was for $150 more than what I was originally quoted on the phone. The next day, saturday, I didn't drive my car. I stayed home all day. But sunday, I did drive my car. My car began to misfire while I was on the freeway. Extremely dangerous. My car began to shudder, lose power, jerk forward and backwards when accelerating. I thought I was going to break down on the freeway. I honestly didn't think I would make it home. When I did make it home, the car was still shuddering when idle. Extremely scary stuff! Since the place is closed on Sunday, I had to wait until today to bring it in. Today, I was informed that the car was malfunctioning because of a defective spark plug they installed. They apologized, and said that everything is covered under the warranty and that I did not have to pay anything. No joke, when they handed me back my keys, a bolt fell out! Like it probably belongs to my car. Due to this experience, I would not recommend this place and I would not come back. I'm actually afraid to drive my car. It was such a scary experience, I hope that all of the work was done correctly this time and that all of the parts are working. This was not an experience that I would want anyone else to have, so that is why I'm sharing. When you drive away from a shop you want to have confidence that the work that you paid for is done. That you have no reason to worry. You should be able to drive with confidence. Not your car acting and being in worse condition then when you brought it in. I regret bringing my Honda here and hope nothing else was damaged so that I can make it to work and my trip this weekend read more

THIS PLACE SCAMS! Took my vehicle here for a simple fix and said it would take 3 hours, then at the end of the day I had to call them only to find it it wouldn't be ready for another 2 weeks cause they had to order parts. Then they called me a week later saying they found lots of other problems. It went from a $400 job to a $2500 job. I got it done but my car broke down within a week cause they ordered wrong cheap stuff. I took it back and they made me wait another 2 weeks. I DO NOT RECOMMEND GOING THERE UNLESS YOURE A FOOL! read more

Nader Shahin was amazing. He was so helpful and knowledgeable. I highly recommend this place. Honest and personable service and tires were a great price. read more

DON'T GO HERE FOR MAINTENANCE! They said I needed a new engine for 10k when all I needed was a coil pack for $24

Without a doubt to worse experience ever. I got tires here for my Tesla. The sold me non EV tires and decreased my range by 20%. I then went in to get tires rotated. They said it would take 1.5 hours. Seems like a lot for such a simple thing, but OK. Came back 1.5 hours later and my car was not touched. I will never use again read more

WARNING ,,,Do not come here liars & thieves This place is the biggest RIP OFF very high priced ,, lady at the desk & manager of this store are both scammers , I got quoted 1170 For rear brakes the same exact parts on Amazon less then 200 dollars they got mad that I called them out on lies & price gouging I would never recommend this place worst experience & wasted time ... read more

6/7/24 update: I contacted customer support, they called me back. Saying that the front brakes were at a point of concern ( the first representative said i only had maybee 3 weeks left). Then telling me what they charge is a common retailers business practice and they would have a rim repair person call me. I never got a call back. read more

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My son took his truck in for a complimentary vehicle inspection before he drives it to college. He was called and told he needs a new rack and pinion but was not told how much it would cost. He drives a 2004 Silverado so it is not worth a lot of money anyway. He went back in to pick it up and was shocked that the bill was $1390. I feel like he was taken advantage of because he is an 18 year old kid. These repairs would not have been approved because they were probably close to more than the truck was worth. read more

We had to get new tires on my wife's car and someone recommended Ramona Tire. We went in and low and behold, they did have the cheapest tires that we had found and didn't charge an arm and leg for balancing and installation. After we dropped off the car, they called us and said they couldn't put the front tires on because of the faulty engine mount(s) and also said our right and left lower suspension is bad. All together, that cost was $2700.... when we went to pick up the car, they did in fact put the new tires on the front and not the back so we were thoroughly confused at that. We decided to get a second opinion on the engine mounts and suspension. We took it to a very reputable shop. They said the front engine mount needed replacing but that was it and the car looked great. We ended up paying $750 and the car runs great. I would recommend Ramona tire for TIRES ONLY. I'm not a big fan of shops making you do unnecessary repairs, especially in this economy. read more

They are scamming me right now! I have a carmax warranty. They filed a false claim with carmax saying they worked on the car for 6 hours when really it was 1 hour. They never asked my approval. They provided me with a falsified reciept from a previous visit where they erased the old work and put the new fraudulent work on it. They did this because that reciept had my initials and approval when this new work did not. They gave me my car back saying it was free of charge only to call me the next day demanding money. They did this because they couldn't provide me with a legitimate work order or reciept that didn't have fraudulent information on it. So they tried to get me to pay them over the phone for an amount with no work order. When I demanded the work order is when they emailed me the fraudulent reciept. This was 8-01-25.. the reciept they sent me date was 6-19-25 from my previous visit with all the new false information on it and forging my signature because I surely did not approve or sign anything this time. read more

Flat tire. Take to Ramona. Can't fix it. Nail was in center of tread. But tire was flat so must have creased side wall making in not repairable. Really?!? That's a new one. Of course the recommendation is it needs 4 new tires. Typical tire company crap. Take tire to Les Schwab. They have no problem fixing tire. What the hell is wrong with tire companies these days? Why are they driving away a loyal 15 year customer with this crap? I'll never do business with a company I can't trust and everyone I ever talk to will hear all about my experience. DO BETTER RAMONA TIRE!!!! read more

This place is a rip off. I bought a set of tires with a 50,000 mile warranty. The tires only made it 35,000 miles. The store offered me a prorated credit on a new set of tires. But even with the prorated credit, the price that Ramona tire gave me was more expensive Than a competitors 70,000 mile tire. read more

Warning: not a reliable company I made an appointment for 11 am when arrived and told them about my appointment, the very unfriendly man at the front desk responded that there are too many people ahead of me and they are very busy, it will take all day long, I didn't understand the purpose of making an appointment, they most likely take an appointment, but can't hold it, I am sure this was my first and last trip to their shop. read more

I did not have a major issue, but it was one of those annoying things. It was my tire pressure sensor that I have been putting off for about two years because it didn't make the car run worse. Finally, I decided to take it in and have it looked at. I went in a few weeks ago and they changed out the tire sensor with a generic one instead of a manufacturer one. They told me that sometimes they work, and sometimes they do not let us know if they do not. I let the car go about 100 miles and the tire sensor was still faulty. I called to make an appointment and bring it back in. I met a man named Dillon and he worked his magic and actually got it to work! I had given up on this tire sensor problem and was just going to take the car home and not worry about it, but he actually told me how he fixed it. The only reason it's not five star is because even though I had an appointment I was still sitting there for a couple hours before they even brought my car in. So just know if you're going to make an appointment try to do it on a weekday. These guys are very very busy and I can see why, because even if you wait longer than you want to they do fix it right. The shop itself is in a very prime location. So there are shopping centers and places to eat nearby if you need to go kill a few hours. read more

I used to go here a lot for my oil changes and tire rotation. I went to another shop because I needed an oil change fast and they informed me that my oil dipstick was broken, I was missing a lug nut, and one of my lug nuts were the wrong size. The only place I had been before was Ramona tire. read more

Had some tires put on. Have used them for tires a few times and always a good experience for that. This time paid $130.00 for an alignment, not a complete one just the toe per my request. After all done the steering wheel is crooked. Went in perfectly straight and came out crooked. Went back a few days later for a redo and came out again crooked. A week later went back and after 50 minutes I get a call and get some stuff about the guy that does steering sensor recalibration is off today. Well, could have told me that before I came in but guys the sensor has nothing to do with this issue. Long story short I would not use them for wheel alignments as they just do not seem to be able to get it right. Go to Precision Alignment, Les Schwab or anywhere other than Ramona Tire for alignments. read more

Ramona Tire & Service Centers - Tires Near Me - Temecula, California

All I needed was a tire patched(because of a nail). Super nice and didn't try to sell me any tires or service. My service advisor, Scott Fernald, was friendly, helpful, and very professional! The work was done right and was ready within half an hour. Best service best staff of any car-related place I've ever been to in ages of driving. Do yourself a favor and just come here for tires, oil change, etc. Thanks, guys!I definitely come back! read more

I do not recommend this business. I found them to be extremely unprofessional. I made an online appointment for a minor "Tire Repair." (There is a small screw in one of my tires and it is repairable.) This is one of the services that their website indicates is offered at this location. When I showed up for my appointment the person who checked me in could not say when the repair could be taken care of. I think his exact words were "Meeehhhh???" (As in I have no idea and I cannot be bothered to be honest with you at this time.) If this was a repair that the shop does not want to undertake how about just be straight up with your customer? I heard the two guys behind the desk talking and apparently there was a technician free (obviously the free open appointment for 4:00) but he "didn't like" doing tire repairs for they were fine with just stringing me along. This experience shows a lack of professionalism and a lack of honesty. read more

Went in for an oil change, and the next day discovered this: power steering fluid cap missing and next to it a foam insulation cover from the engine that was left wedged between the hood and coolant reservoir (good thing it was stuck there or I wouldn't have known it was missing). Now I have to order a new cap; won't be going back to this location. read more

Ramona Tire & Service Centers - Tires Near Me - Temecula, California

Brian is the new Manager. Great job Brian. They did a terrific job. Brian has just moved to the Winchester store. His staff is fast and efficient. :) read more

Left my oil cap off of my truck. Never going back again hope engine is ok. Also plenty of employees standing around vaping looking at their phones. read more

Ramona Tire & Service Centers - Tires Near Me - Temecula, California

It did take more time than they promised, but I think it worth the wait. Great friendly service. Representative Michael was very courteous and explained everything well. I'm happy and will be taking my car there from now on! read more

I didn't have a good feeling when I went in to get a quote for tires recently. So I ended up getting them from Americas Tire for less and also told about credit for the excessive wear from the manufacturer. Two of my friends recently went to Ramona. One for a brake check and the other air pressure check. Both ended up being told how immediate it was for them to change tires, shocks, struts, wiper blades, filters to the tune of over $3,000. read more

Made an appointment online. Brought my car in at the specified time and said I would wait for it to be done. I've never had an oil change anywhere else take longer than 40 minutes so I figured this wouldn't be an issue. My car waited outside for an hour before anyone touched it. Once I saw it had been moved I figured it wouldnt be too much longer. Finally got another update about my car a full hour and a half later asking if I wanted to do some work on my breaks since they had noticed the pads were getting worn. They told me it would be another 30 minutes if so and I declined already being there for over 2 hours at this point. They said they would finish it up and bring the keys back. After another 30 minutes I finally got my keys back and paid. Never coming back here, I'll gladly drive across town to not have to spend 3 hours watching motortrend tv read more

I bought my car from CarMax with warranty (MaxCare). They use RepairPal service providers, which Ramona Tire is one. I scheduled an appointment, and got validation from RepairPal, as well as an acceptance of appointment from Ramona tire. I took the car in and they claimed they didn't know about an appointment... so I took the car in the next day. The problem was with the sunroof shade; it wouldn't open correctly, it started to open then 'crinkled up' like a broken part or something off the track.. They called me 5 hours later, saying they didn't want to work on it - that I should take it to the dealer. They reprogrammed the roof (?why??) and they think it's too complicated for them. O kay.. So I went to pick it up, and got a bill for $99.99 for 'diagnosis.' I said 'you're charging me for not working on my car?' "Yes we diagnosed it." Other shops I've used would NOT charge for NOT working on my car. This is very unprofessional and petty. I never do this bad review thing, but in my opinion we consumers deserve to know how these people operate. read more

*** WARNING *** Go at your own risk. Pictures speak a thousand words. Took my vehicle in for an alignment found this after pick up. Rims and tires only 4 days old. read more

Ramona Tire & Service Centers - Tires Near Me - Temecula, California

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I requested an oil change, tire rotation and diagnostic inspection specifically for an upcoming road trip. I received a text when the car was ready. When I picked up car to pay they informed me of recommended work that needs to be done. They indicated I declined the work! That is a lie. No one contacted me to discuss these suggestions nor did I decline! Horrible customer service with the exception of Amber trying to make sense of it all. Do NOT recommend this place at all! read more

Excellent service by Dylan Richardson. This is a great place to go for any of your car needs. Recently bought 4 Kumho tires for my daughter before she leaves for college. Dylan went above and beyond for us. Thank you! read more

Recently I visited Ramona Tire on Via Rio Temecula Rd in Temecula, CA for an evaluation a SLIGHT NOISE from my right front wheel. On examination the salesman reported that I had a wheel bearing failure that needed immediate repair, which I approved. He then informed me that I also needed a front suspension strut replacement which I occourse quickly approved. He went on to recommend that ALL four struts be replaced before I experienced more and very expensive problems which I, out of desperation and fear also approved. However in a later conversation with a Toyota Certified Mechanic, familiar with my suspension system because of a very recent personal inspection, I was informed that my purchase of repairs at RAMONA excluding the ONE STRUT, BEARINGS and ALIGNMENT, was totally UNNECESSARY and that as a 78 year old man, he was certain I had been hugely taken advantage of. Needless to say, I am very disappointed of the way my need for services was presented and the four thousand dollar plus price tag which I paid. Personally, this is the very first posted complaint I have ever made concerning automotive services but I would be extremely aware of any recommendations representatives of RAMONA might make and for sure SHOP AROUND FORT JOB QUOTES prior to committing to any service from RAMONA anywhere. read more