Love this car wash! It's the only one I come to. Fast service and the work is great!!read more

When I visited them the building was completely empty, not one person or car in the parking lot…read more The door was wide open but it looked like a ghost town. I called the number on Apple Maps to see if maybe they were on a break or they were in an office. Someone picked up and I told them I was in the building needing a wash, with attitude they responded "Yeah we're in the back that's why the gate is open." The gate led to the back of the mysterious building, very weird. I got in my car and left

Best Carwash and service in town I definitely recommend this place came and check this place…read more service good cashier Matilde very nice

This place is decent, but I honestly wouldn't spend your money here. I've been a few times, and…read moreunfortunately, I've never left completely satisfied with the cleaning. They don't thoroughly vacuum under the floor mats or between the seats, and when wiping down the center console and dashboard, they seem to miss several areas. Every time I leave, I still notice dirt, dust, and spots that should have been cleaned. For the price, I expect more attention to detail. I've given this place multiple chances, but the quality just hasn't been consistent enough for me to recommend it.

Service of their team members are courteous attentive and friendly. I love going through the wash…read morewith the soapy foam scrubbers and lights This is self serve car wash so soon after I finish up with the high pressure air to whisk away dust or excess H20 then vacuum away Value: I received a special for 3mths for 23.99 unlimited with the extra drying for new customer Only downside for me here is the tire dressing shine which doesn't really go on as smoothly or completely on all tires lol and I have my washcloth to smooth it out anyways So overall love this place and I go at least 4x per week since I don't have garage....hence unlimited car wash, air and vacuuming YAY

It's an okay car wash, but a few issues keep it from earning a higher rating, some of which are…read moresignificant. On my third visit, I ended up with a completely punctured tire right after leaving the lot. I can't say for certain whether it was caused by the machinery or debris on the ground, but the timing was hard to ignore. It resulted in a tow and a replacement tire on a busy day. The staff didn't take responsibility, and it didn't feel worth the effort of pursuing further, but it's something to be aware of. On a separate visit, I experienced an unusual issue where what looked like small static discharges were forming along my sunroof during the wash (I have video of this). When I brought it up, the response from the front desk was minimal, they said they would "look at it," but didn't ask for details, review the video, or document the issue. There was no real follow-up or concern shown. I also had an issue with their membership tag not working. Instead of resolving it properly, I was given a loose tag from a sticker sheet to show at the gate. Since then, I've been questioned multiple times by staff asking where I got it and how I obtained it, as if it wasn't legitimately issued to me. This could have been avoided if the original issue was handled correctly. Overall, the customer service has been consistently disappointing. I haven't had a single interaction that felt helpful or even neutral, at times it comes across as dismissive. They also removed the kit that used to be included with the wax/polish tier, which reduces the value, especially considering the membership is around $50/month. I usually prefer resolving concerns directly with a business, but based on my experiences, I didn't feel that would be productive here. I've since canceled my membership and switched to another tunnel wash nearby, where the service, value, and overall experience have been significantly better. Given my experiences, I wouldn't recommend this location.

UPDATE: Management made contact and was very apologetic and accommodating. Everything was taken…read morecare of and was able to remedy the issue. Thank you to management.

have had good experiences here in the past, but a recent incident and management's subsequent…read moreresponse have been deeply disappointing. Nearly two weeks ago, the conveyor track caused noticeable damage to my front driver-side wheel during a wash cycle, an impact I clearly felt inside the vehicle. The on-site employee was very courteous, filed an incident report with photos, and acknowledged that the damage was not present before entering the tunnel. To keep the resolution reasonable, I did not ask for repairs to a scraped bumper lip caused during the same cycle; I only requested that the single damaged wheel to a perfect, new OEM BBS wheel to be repaired. Despite this, management has shown no initiative to resolve the issue. After having to follow up myself, I was told their cameras show nothing occurred. Accidents happen, but the refusal to take accountability and the dismissive handling of a legitimate, documented issue is unacceptable. Montclair Express management would rather save a few dollars now to fix a small issue caused on their behalf than to keep a customer who would make them more money in the long term. Not to mention, just the lack of empathy and remorse is non existent for their management

While visiting my parental units, my mom, who is in her early 70s but as strong as an ox, hinted at…read morewanting to wash her Camry. Of course the wife and I volunteered to wash her car for her. It was a Sunday morning and I looked at Yelp for some suggestions...and chose this self service car wash as the only seemingly negative comments were about the annoying owners. We figured it was Sunday morning, the owners would probably not be there to hover over us while we washed my mom's car...and they weren't. When we pulled up, there were only a couple of cars there so we drove right up to an empty stall. The equipment all worked well...the tire wash, soapy brush and the power washer. I had my wife flipping the selector switch as I washed, soaped, rinsed, waxed and applied the spot free rinse. We used all the options and it came out to $4. The vacuum cost $1 and it didn't feel like there was enough time to fully vacuum a standard sedan and there was no option to just add a quarter to extend the time. Additionally, it would've been beneficial had some shade been available by the vacuum/drying area. All in all, it wasn't a bad deal. $5 for an adequate wash...and mom was ecstatic.

Pretty upsetting to see $15 charge on my card for the self car wash. I received the same amount of…read moretime as if I had paid $5 cash into the machine ...heads up. Keep an eye on that. From here , idk who or where to ask for help.

The service is always great. The car wash attendants are always so pleasant. That's why I do a…read moremonthly purchase for car wash. So I would recommend this car wash always.

EZ clean Car Wash is a solid self wash station. It has everything you need for a good value.read more

I just moved to Upland and I recommend everyone to come down and try this place! The benefits are…read more$5 with a card and it gives you a total of 8 minutes + 2 minutes free for using your card. It is not busy at all so you don't have to worry about waiting for a long period of time until you get to wash your car. I really enjoyed coming here it was clean and the machine was very responsive. I also liked how there's more things to use then other car washes I've been too.

Overcharged. I used Apple Pay and somehow ended with a $15 charge for only 13 minutes? Expect it to…read morebe $5 for 10 minutes and then an additional $2-3 for an extra 3 minutes. Nice wash but overcharging if you use card.

I honestly have only ever used their automatic car wash when I get a free voucher after getting my…read moreHonda car maintenance service. Last time the staff gave me a handful of vouchers to make up for having to wait a long time for my car to be ready. Today I used my last voucher, which is good for the seven dollar basic car wash. The staff here aren't overly friendly, but they are efficient. Happy enough with a free car wash.

Went to the car wash this morning and absolutely the worst. No soap was dispensed during the car…read morewash because they're out of soap. So the old floppy brushes and rags that hang from the top of the car wash just use low powered water to attempt to clean your car. When I got to the end of the car wash, the drying blowers came on late just as I exited the car wash so the car was not dried at all. There was only a couple of vacuums available and no suction on them really at all. I would suggest to the owner/management at his time to update the car wash or shut down the business. As a consumer, I did not get what I paid for.

The old adage "You get what you pay for" is the perfect one for Mountain View Car Wash…read more About 3 months ago, my car was looking a little shabby inside. My daughter had spilled her melted ice cream in the back seat, I had been using my passenger side seat as a table for late night drive-thru dinners after work and taking night classes. My car looked like a wreck. Seriously, I was disgusted to have anyone get a ride from me due to how bad it looked. I took it to a car wash by work to have my car "detailed". This car wash place assured me that all the stains (grease and ice cream) would be taken out and my car would be "like new". They only charged me $100, which I thought was a great deal. Turns out, they didn't do anything more than vacuum, shampoo, and add air fresher; those stains lived on. This brings me to Mountain View. I called ahead and the nice young woman on the phone assured me the stains would come out, as she expressed confidence in her crew. I paid twice as much as the other car wash place, but guess what? The stains are GONE! Also, my car, quite literally, looks like new (again)! I was ecstatic to see my car looking so nice again! My only complaint is that they don't have those plastic liners to put over your seats after a detail. This means I had to drive home and get my clothes all wet from the detail job. If they can fix this (and, as a fellow Yelper suggested, offer an air freshener), this place would definitely be five stars.

The customer service has improved dramatically since the last time I was here. Everyone is working…read morehard to improve the ratings for Mountain View. If you had a bad experience previously, I recommend you give them another try. You'll know it right when you pull up. Alex will have a huge smile on his face and bring all the charisma while making sure you get your needs met. They're on it!

Juan was super helpful and efficient with his service! I highly recommend! I had some really tough…read morestains built over the years on my fabric seats and Juan got them out.

No bullsh*t. Best detail I've ever had…read more My boy Juan Daniel came through the pad after-hours in the HEAT to shine this turd, with a huge smile on his face. Pulled up in the window promised, money well spent. Absolutely worth the time put in & didn't leave a single crumb behind. Thx Abe for sending your A-Team! If y'all got crumb crunchers, pups or drive-thru drunks ...ya just found the GOAT for mobile service detail. 10/10