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    Ramon Ramos, MD

    2.8 (6 reviews)
    Closed • 8:30 am - 5:00 pm

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    Kids First Pediatrics of GA

    Kids First Pediatrics of GA

    1.8(14 reviews)
    12.3 mi

    Had my baby's follow-up appointment today, 6/13. The doctor saw my baby 6/11 for the initial…read moreappointment. Upon walking into the office today, the front desk asked us to sign in, and the first words she utters are "you're late". Yes, our appointment was scheduled for 11:15am. Yes, we are checking in at just after 11:30am. But if my baby is showing signs of hunger at 10:58am, you better believe I will feed my child rather than deal with Armageddon to arrive on time. Next, she refers to my child as a boy when that's incorrect, then even says "I don't know how to say this baby's name" while on the phone with billing. What could've been done is to put yourself on a moments hold and ask me "I'm sorry, but how do you pronounce your baby's name?" I don't know, but that's just customer service training, and an individual with common courtesy, would maybe do. When we're finally taken to the back, the staff and doctor are telling me to sit down to help with my postpartum swelling, telling us how baby is doing great, and even offer the nursing room towards the end of our appointment when signs of hunger are apparent. A completely different experience from our arrival. But that's not to say it was the same during our initial visit. During our initial visit, the front staff were understanding and joked with us that it's expected, especially with new parents, to run behind schedule, so we shouldn't feel stressed. Someone working the front desk today obviously missed the memo. It was a completely night and day experience.

    Our sons have only been patients for about a year. The well visits were ok but we will be finding…read moreanother pediatrician. After both children being in a roll over accident with a semi truck we were told Kids First does not do follow ups after car wrecks and if we have any concerns to take them back to the ER. Um, the ER is who said to do a follow up with you. Do your research there are better doctors for your kids around here.

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    Ramon Ramos, MD - pediatricians - Updated October 2026

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