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    3 years ago

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    Quest Diagnostics

    Quest Diagnostics

    2.2(9 reviews)
    0.3 mi

    The machine you check in w doesn't work. The tech was so…read morerude. He just hollered out to 3 of us who were waiting in line. Yelling a last name, who wasn't there. He was very unprofessional. He didn't verify my drivers license or even look at it. I had a copy of my insurance card but didn't look at it either.

    After a long run around to four different locations on my day off to find a walk-in clinic within…read moreFt Collins, CO - two of which were listed in Google Maps, but didn't actually exist & one of those 4 was a drug screen only location, which is not why I was there - I finally had to make an appointment 2 weeks out & the only times available were afternoon appointments in Longmont, are ou r the corner from my office. Ugh! Ok. Why bother stating that you offer walk-ins if you don't. I arrive at 230 pm for my appointment 2 weeks later &, after my blood draw, was handed a cup to do a urinalysis & was directed just around the corner to the scantily supplied restroom where there is a large sign on the wall instructing one on how to get a "clean" urine catch. Now, as a 53 yo woman I am no stranger in how to get a "clean" catch & was annoyed that there was not a single sanitary wipe - the "clean" in the clean catch - located within this restroom. Furthermore, there was no hand soap located within this restroom for me to wash up after using the toilet as the hand soap dispenser on the sink had been completely removed?!? WTF?! I left feeling like this lab was a complete joke & questioning if I had made the right decision entrusting a lab that doesn't align itself with basic hygiene practices. Where does my tech wash his hands?!?!? F$#%ing GROSS! I certainly will not be using Quest for labs ever again.

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    RAMMSS - laboratorytesting - Updated May 2026

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