The first honest Insurance Agent we have come across in years. He puts his customers best interest…read morebefore his own interests, which has become a lost art. He is a smart guy that knows his business and goes the extra mile for his clients. Very detailed and professional. We are so grateful to have found James Cloud. He's like finding a needle in a haystack. You undoubtedly, won't regret switching your Insurance policies over to this Agent.

james was so wonderful and amazing!!…read more he helped the whole way through with no upsales and no issues. he was so kind and direct & got the best policy for me!!!! i would recommend them four times over.

This is the second time i have take out insurance with state farm. And im always so very happy!…read more Christina and Chelsea are sweethearts and very diligent with helping every guest.

My husband and I decided to move to Texas after 22 years of military life, and buy our forever…read morehome. After many years of using the same insurance carrier we started to have some issues with the insurance company. We knew we had to look into a new Insurance carrier, but it was so scary to even think of leaving someone that we had been with for so many years. We just kept on making the large payments and dealing with what we thought was our only options. The company that we had been covered under for so many years changed their coverage structure and their customer service was on a major decline. By chance my husband and I took our son to an outdoor event where I saw a State Farm agent table. I was like, nope. I was so agitated to even walk by there, because the only thing I knew about State Farm was the commercial and other people's bad experiences. I just thought it was going to be daunting to even have the conversation with anyone, much less with a large known Insurance carrier. My son saw a booth that he wanted to go to and I had to walk by. Allison was so amazing! It felt like it was going to be too easy, which made me very nervous. Her spirit and personality just drew me in. She made me feel at ease about transitioning to a new company from all my insurance needs. She made all the necessary transactions. We did very little on what we thought was going to be an overwhelming task. Since then we have had to file a claim with State Farm due to a house issue. We were nervous wrecks, all the things that I have ever heard about filing a claim came to mind. We were so overwhelmed to even make the phone call. The first few steps that we took we knew that we were in great hands. The whole entire State Farm team was by our side the whole way. Phone calls, emails you name it. They were there. Their customer service is one of the best I've ever experienced. I know that their motto is "Like a good neighbor State Farm is there", but it should be "like family State Farm will always be there". Because they have always made us feel so amazing. They have given us nothing but empathy, kindness, patience, and understanding. Even when we had questions or concerns about our insurance coverage, they have been phenomenal. They have always made us feel at ease offering us guidance when we are questioning what we need to do next. They are definitely like the calm of the storm. I know if I call for anything I am going to be smiling and feeling like I am in great hands by the time I hang up. I recently told one of the office team members that I wish I could call them when I'm having other problems, because they make me feel so great by the time I'm off the phone. They truly are like family. Thanks State Farm family. Allison, Kelci, Lauren, Cristina, Jessica, Sam, and Gareth we appreciate you.

I recently had a wonderful experience working with Evan's, Ewan, and Brady insurance. I was…read moreshopping for a new policy for my home in Liberty Hill and had been hearing a lot of great things about them. I worked directly with Casey and she was incredibly professional, kind, and knowledgeable. She made the process as simple as possible and answered all my questions along the way without rushing me through anything. I am so happy that I chose them to work with and I would highly recommend them to anyone looking for a new agency to work with!

Very responsive and professional. I was very pleased with the fast turnaround and updates.read more

I called Travis today planning to have him locate less expensive homeowners insurance for us. He…read moreasked specific questions about our current policy and took the time to explain the calculations. He assured me that we have the best available policy and ultimately he didn't get a new customer. However, he took the time to help me think through some aspects of our current policy that I could control the cost of and that resulted in a lower premium (for this coming renewal anyway). He may not have a paying customer, but for his honest expertise he has a customer for life when and if our current insurance companies changes our policy options (ie. hail/wind deductible %). Travis, thank you for taking the time to speak with me! I will reach out in the future to no one else should I believe we may benefit from switching companies.

Travis is your guy when you're looking for an independent insurance broker…read more I hadn't reviewed my coverage for home/auto insurance for price competitiveness in over a decade and decided to review it again. Travis gave me his honest opinion that my rates were well in line with industry standard, and pointed out that I likely wouldn't retain certain grandfathered perks if I were to switch. This shows a high level of dedication and professionalism, when he could have instead steered me to another company so he could get a commission.

Dan is really easy to work with and found me a great deal on house insurance. I highly recommend…read morehim.

Can you imagine an insurance agent helping you save money on your premiums while getting the just…read morethe right amount of coverage? Well, imagine no further. Dan was A-MA-ZING and I would strongly recommend him to anyone looking for Insurance. He will be my go-to for any further insurance needs we may have... thank you Dan! You are wonderful!!!!!

I always do comparison pricing when I renew my auto insurance; this year I struck the mother-lode…read morewhen I contacted Lindsey Malek @ TX Insurance. She found a policy comparable to what I had last year but @ a $300 savings! And her service is just superior; I did everything on-line and she made it super easy. Rare to get a good deal and great service these days!

We were recent transplants from California arriving here in 2019 and long time customers of a…read moredifferent insurance company. For more than 50 years I used the same company, and planned on using them again here in Georgetown. However, the local agent was tone deaf when it came to our needs and then tried to upsell us by soliciting our business in the stock market. I had a Realtor in the same business complex as Michelle's office and so we walked across the parking lot to talk with her. So glad that we did! Michelle listened to our needs for our auto policies and signed us up. We met as strangers, but are now good friends. The only regret I have was not listening to Michelle when we bought our home owners insurance. Michelle recommended a lower deductible and I opted for the higher deductible. Bad choice on my part. Less than a year later hail completely destroyed our roof. Lesson learned! I guess you might say, we paid for an education! :) If you want someone that cares to really listen and has good advice... see Michelle McCoy!

Recent California transplant...I came to Georgetown from SoCal and needed insurance. I called…read morearound and found Michelle McCoy and I am so glad! She is very professional yet genuinely friendly and made sure she explained the coverages and why I might (or might not) need them. Usually you get the "call our 800# " routine but Michelle treats every customer life family. Michelle really knows insurance and she'll help you navigate the claim process to make sure you are getting the best treatment possible if you have a claim. I talked to a few local roofers/plumbers/contractors who told me that Farmers is the easiest insurance company to work with. They pay claims without a hassle and are always fair with their insured and vendors who make the repairs. Sooo different than the people I dealt with in SoCal who had forgotten what real customer service is all about. What a nice surprise.. Welcome to Texas!

I have used Dady for all my insurance needs; business, home, renters insurance, auto insurance, and…read morethey are always friendly and helpful. They really seem to be able to get the best policy rate as they are an independent agent and can shop from most, if not all, insurance carriers. They also have programs tailored for many different business owners and/or franchises. I would recommend the Dady team!

From the owner: Program Insurance Group, an independent insurance agency located in Bryan/College Station and…read moreGeorgetown, is dedicated to providing a broad range of insurance products and services from the finest insurance carriers. Our top priority is to exceed our customer's expectations.

This group took over my home and auto insurance when my wonderful agent retired. They raised my…read morepremium well over 50 percent and refused to shop it for me. I did my own research and changed my insurance and cancelled their policy. When I cancelled auto they failed to inform me that I would lose my multi policy discount on the other 3 policies for the one month I had left even though all were paid in full for the year. Their customer service is the worst I have encountered. So of course they billed me for the one month not on the discount on all three policies. Had they revealed that little bit of info, I would have cancelled immediately and let them send me reimbursement checks on everything. I would sooner go without insurance before using this particular agency again.