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    Ramirez Basila C Phys

    5.0 (1 review)

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    20 years ago

    DR RAMIREZ IS THE BEST, HER STAFF IS ALSO TOP NOTCH ESPECIALLY CHRIS

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    Village Medical - Dr. Scott Wilson, MD

    Village Medical - Dr. Scott Wilson, MD

    (4 reviews)

    Nothing but trouble with this practice. Ever since joining, it's never simple to see the Doctor…read more Keep in mind, I HAVE NEVER actually met with the Doctor but rather his NPs/PAs. That is fine as long as I get quality care, but it's a hassle to be seen at the office, before and after they switched to Village MD. My experiences soured starting before COVID, where I had a phantom appointment no one called me about and then received a letter for a $65 cancelation fee. After weeks of speaking with various folks, they removed the fee as a 'courtesy' and 'updated my phone number (which was correct in the first place). Now, I sit having been canceled on three times in a row including a phantom appointment. The first blowoff occurred when I appeared for an appointment listed on both my phone and work calendar - neither of which was apparently the right time. I was told 'we may have rescheduled, but we don't know'. Fine, mistakes happen. Second was a call a day before my appointment where the NP I normally see (again, never seen the MD) quit. I understand and reschedule, and get told the MD doesn't see patients and I would need to see another NP. Today, I go in for that visit only to be told 'you don't have a visit today, we canceled it yesterday'. No one called me again, and they expect me to continue this exercise? I found out they became part of the Village Medical family over the summer. Do yourself a favor and avoid this poorly run practice. I think they only want to do telehealth visits.

    Will be contacting the state medical board about the Dr and this practice. This place seems like a…read morejoke and at this point I doubt Dr Wilson even exists since we've never met him. His NP's are making medical determinations that are incorrect and harmful to patients and get aggressively rude when you ask any questions. It's not until you see someone else you realize how deep the incompetence runs.

    Lincoln Primary Care

    Lincoln Primary Care

    (41 reviews)

    4/1/23 Update Requested prescription refill via portal on…read moreThursday. They sent over the wrong prescription. Sent message via portal asking for correct one to be sent. No response. On Friday I sent a follow up message in the am. No response. I called around 3 and was told by doctors Assistant that the covering physician would send over later that night. It is now Saturday, no prescription as been sent. Guess I'll call again on Monday. 8/14/22 Update They do not answer messages on the portal. They do have a new answering system that forwards call to their doctors assistant to leave a message but still no call backs. I do not understand why communication is so difficult for this company. I would love to change my primary provider; however, initial visit wait times are close to a year for other faculties. Guess I am stuck for now. While my doctor is amazing, the office staff is outrageously rude and abhorrent. When calling for any reason expect to be on hold for 20-50 minutes. When they finally get around to answering your call they will then immediately hang up on you. When you call back, should you be so lucky to get someone on the phone, if you complain about the hold/hang up, they will rudely explain it is their automated system, not the office. They have had this "automated system" for about 4 years now. I have been complaining about it for four years. No wonder they have such low rantings. They must not care about their outdated, useless technology, or are hiring shit staff. It should not take less time to drive to my doctor's office, visit the staff, drive home, then it does call waiting

    Their phone system says "your wait time will be no longer than 4 minutes" and then transfers you to…read morethe primary care physicians assistant, who doesn't pick up either. You then leave a voicemail to have someone call you back. They may or may not ca you back that day. Then, they'll tell you to use the online portal to schedule appointments and message your doctor, of which neither functionality is available. The only appointments you can make online are for the urgent care center, which isn't helpful. Then, your primary doctor will be unavailable and you'll have to follow up with one of their physician assistants. I like my doctor, but their patient satisfaction needs some work here. Not a good place if you need long term follow up from a primary care provider.

    Ramirez Basila C Phys - physicians - Updated May 2026

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