Tried to call didn't answer so I went to his office. He came out the next day and found our…read moreseptic..Emptied the septic. No one else even bothered to get back to me. I give them 5 stars they where Friendly..nice.. and very reasonable priced. They are great.

Greg Key is my "go to guy" for all my septic system needs. He has pumped our system several times…read moreand when he leaves, my yard where the tank is located has the same appearance as when he arrived. When I called the last time for a septic cleanout, he showed me I didn't need one and then found the problem and fixed it. Not only that, he is a very nice and respectful man. As long as he is in business and I own my house, he will continue to be my "go to guy."

I am so glad I found this company. Super responsive - great communication - professional -…read moreexcellent workmanship! I will definitely use them for all my electrical and plumbing projects! Special thank you to Scott!!!

Again Robert's Plumbing to our rescue. Found out we had NO WATER on a Sunday morning with a…read morehousehold in need of water. So I called and left voice mail for Robert's since they weren't in on Sunday. Early the next morning, they called and two guys worked us in since we had no water at all. They quickly fixed our water pump switch and a bad leak under our kitchen sink with a very reasonable price.

We recently moved into a home in Wytheville, VA that was built in the late 1960s. It is well…read moreconstructed and has some issues. There was a water leak downstairs which we discovered with wet carpet. We contacted several plumbers and no one was readily available. We stopped the leak for the moment. R Plumbing Co., LLC is headquartered in Dugspur, VA. and we contacted them. They were available the next day. We were simply taking, so to speak, a shot in the dark being new to this area. We were ultimately very, very surprised with the service. He arrived on time. The plumber discovered the cause of the leak and secured the plumbing. One of us went to a local store to get a new faucet for that problem but the store did not have a correct sink drain. We had a toilet that had been turned to off. I certainly felt safer, just in case, with a plumber turning on the water. He adjusted the fill mechanism and figured that it was over filling so someone just turned off the water. He went through the house and found several other problems. Ultimately he resolved 4 different problems and took time to inspect other plumbing. He was not trying to "up-sell" us to make more money. He was very thorough and fully explained the repairs. There were a couple of things that someone suggested should be immediately replaced. The plumber said that there was no reason to replace something just to replace it. We were very happy with the cost for his service. It was very reasonable. He was likely here for nearly 2 hours. We plan on installing a new dishwasher and he said that he could install it. We will certainly ask him to do that work for us. Ultimately we had a very pleasant experience, not that we wanted to spend money. We will in the future ask R Plumbing to take care of any plumbing issues and have recommended this firm to several people.

I had a toilet that needed repairing, R Plumbing showed upon time, was very knowledgeable and…read moreefficient, friendly and professional. Highly recommend!

A tech named Erik came out earlier this week to work on our family's system and did such a…read morephenomenal job. Our air already smelled and felt cleaner and fresher before he even left. He was here for some time as he worked meticulously, but he was professional, courteous, and an incredibly respectful young man! He included us in the process, communicating everything he was doing and why, explained the entire process knowledgably and helpfully. The weather wasn't great so the lawn was wet, but Erik literally wiped his feet every single time and even wore booties to protect our floors. He cleaned up everything prior to leaving and was even kind to our (very nosy and distracting) pets! I had to come on here and brag about him and the services, because he did just a stellar job!!! Thanks to Erik and to Jay's for superb work!!!

Be careful with their maintenance plans. I signed up for a premium plan in which they would clean…read moreour unit twice a year and have priority resoonse for service. At the point of sale, I was told it would be a complete and thorough cleaning. Half way through the year, and after one cleaning, they said they found a bunch of dirt in the unit and are trying to charge me double to clean it again. They now say this cleaning was not included. Very misleading!

We contacted K&C for a repair of a shower that somewlse did . He put the shower back up and we had…read moreto wait for drywall to be installed . It was a two weeks before we was able to use our shower . The first time using after the work was done the shower had a link in the shower around the base of the shower . I reached out to Ceaser to let him know that it was linking water when showering . When I called he said he left the seal out of bc it was not fitting in the place. he came back to put silcone around my shower door . When he was done he called me bc I wasn't home due to been at a conference for my kids as school . He told me don't use it that day wait and used it on Thursday. We did that and when we used the shower it still have some water coming out . I have messages, called and left voicemails about the issue . So today no return call or yext message from about fixing the issue . We feel like he took our money for the job now don't want to make sure the job is complete for us to use our shower bc of the issue . Oh if you want me to post pictures of the linking or measages and call log I can do as well . . .

Couldn't get the bolt off my septic was here 35 mins charged 112.00 dollars for nothing.Dont use…read moreunless you like throwing your money away and getting nothing for it. Will try to do work that doesn't need to be done..add ons..beware

This is a family business that treats you like a valued customer. They came out and fixed my broken…read moremain water pipe. Worked in the dark during a cold-weather snap. Very reasonable, high quality, plumbing, and a pleasure to do business with. Fingers crossed that I don't need any more plumbing anytime soon but I sure know who to call now.

Had a leak on a Friday so I called 5 or 6 local plumbers. All either didn't respond or said it…read morewould be a week or more until they could assist. Thankfully I then contacted Ayron at Rapid Serve. He replied quickly and arrived within an hour. It was not an easy fix but Ayron made it seem so and got my water back on, staying until 10PM on a Friday night to do so. Highly recommend Rapid Serve. Don't hesitate to call if you need a plumber!