Located at the heart of downtown, this hotel is very easy for a work trip. I got a nice upgrade to…read morea corner suite. The room was big, but you can tell it is outdated. Bathroom didnt have consistent hot water, power plug hub on desk wasnt working (plugged in, just not working) and other little things that had a lot of wear and tear. The hotel doesnt have a proper breakfast spread, instead they give a $25 credit for their cafe (with status), which has coffee some yogurt and light fare. They push hard on the capital grille next door as option for breakfast, but you cant use the credit there. Credit is also valid for room service, im sure it would cover a water and maybe a slice of bread. The paid rate was super cheap compared to conrads in other cities, but the food amenities just arent there.

When I mean this is a high quality hotel, it is! From valet, to service desk, room service,…read moreamenities, and bed comfortability I couldn't have asked for a better stay. This hotel is located in the heart of downtown and in walking distance to Gainbridge (for all you Pacer and Fever fans). I always enjoy Hilton properties and when you're a Hilton Honors member the perks speak for themselves. The room was clean and spacious. *I do my own thorough checks for cleanliness* They passed the test. Ahh you'll get a fairly decent view from the room. But you are in Indiana so it will definitely not be a Chicago or NYC view. If you're in the area and need a great place to stay, look no further. Price point may be steep for some, but you'll definitely get your moneys worth. They do have a bar located within that deserves its own review!

It was such a treat to stay here at the JW Marriott Indianapolis. It was such a relaxing,…read morewonderful stay. Self-parking was $47 a night. The King bed room was $249 a night before taxes, parking, etc for a final $1,098.27 for 4days/3nights and roughly $80 of that was from food and beverage bled to the room. The service really stood out from check in to check out. Everyone from housekeeping to the front desk, was friendly and welcoming every time I passed by or needed anything it was a great encounter. It was every staff member. I chose self parking in the garage over valet. Plenty of parking and easy to access. The restaurants are good. I frequented Loaf + Vine Market quite a bit, along with Starbucks upstairs, then High Velocity, and the lobby bar. Nice to have solid options right in the hotel. The room felt luxurious with great amenities with wood accents in the foyer, floor to ceiling windows, a safe, mini fridge, full size ironing board, great bathroom, plenty of hot water (32nd floor), a nice desk area for working, and a good size TV. The workout facilities were great too with water and fresh fruit provided. No downsides during my stay. Overall, really impressed with both the service and the experience. Would definitely stay here again.

This is a wonderful hotel that just oozes luxury. Super…read moreclean, super safe, and super staff. The restaurants are also very nice. I will come back and stay at this hotel again if I am in town for a conference or for a sporting event.

It's hard to beat the location of this Hilton property, just off of the War Memorial Circle in…read morecentral Indianapolis. From here you are within walking distance to many restaurants and attractions such as the Circle Centre Mall and Artsgarden. The building itself is a renovated bank building and it has a very impressive lobby with a mezzanine surround the entry. There is a restaurant on the main level off the entrance as well. The rooms themselves are modern and comfortable with large ceilings. There's also a dinette in the room with a microwave oven, refrigerator, and a small desk. Internet provided through WiFi works very well. The one nitpick I had was with the bathroom. It too is large but our particular room was outfitted with a roll-in zero entry shower. The shower stall walls were cracked and in bad shape and the hardware was loose with a difficult to control water valve so temperatures fluctuated quite a bit. Definitely needs some work here.

My stay was lovely. Jaden, their front desk manager, was so very nice and helpful. Had a king suite…read morewith floor to ceiling windows and a nice view of the city. Thank you!

This hotel is probably the coolest hotel I've ever stayed in. The decor was amazing! The whole…read morething is a former CocaCola bottling plant. It is great! Right across the street there's a food hall called the garage. Everything you could want to eat, right there and done well! Also, the room was huge. I wasn't expecting it! The shower was great and the brand that they use for shampoo and conditioner and body wash smelled awesome! The service was really good and it has a restaurant and coffee shop built right in! If you are looking for a nice getaway in Indy, come here. I will definitely be back. I don't want to stay anywhere else.

I can understand why this hotel has been awarded a Michelin star and was ranked the best boutique…read morehotel in the country! The rooms were clean and spacious. The location could not be better, there are ample restaurants, stores, bars, and things to do within walking distance. There are also may amenities at the hotel, including a pool table, a bar, a gym, valet, and in room dining. The breakfast burger from room service was absolutely incredible. The only reason I did not give 5 starts because there is no bellhop service so we had to unload/load our luggage and haul it to and from our room on our own.

I stayed at The Alexander this weekend and the hotel itself is beautiful and well designed. The…read morerooms were clean and the location is great. Unfortunately, the stay was not very relaxing because there was active construction directly above our room every morning starting around 9am.The gym was also closed during the stay. None of this was mentioned prior to booking. Had we known there would be daily construction noise and closed amenities, we likely would have chosen another hotel for the weekend. I hope the hotel will be more transparent about construction with future guests so they can plan accordingly.

This hotel is definitely the vibe! Rooms are always super clean and spacious. Customer service is…read morealways top notch. You must try the infused water available in the lobby if you stay here! Highly recommend and would definitely stay again!

Amazing hotel!…read more Location: downtown Indy, steps away from Gainbridge Fieldhouse, bars, and dining! Street parking and valet options. Rooftop bar & restaurant inside the hotel. Rooms are spacious with a sitting area, robes, comfy beds and a luxury bathroom. We stayed for galentines and had a blast. Would definitely stay here again!

Their bar is independently owned and is the most pretentious bar I've been to in the city with…read morehorrible customer service (aside from one chick, she was cool, tiny girl wearing some kind of pendant I think). Owner was so rude and totally one of those people I would NEVER want to meet again - along with a few others who worked there and who didn't work there but were "VIP" (VIP is code for "I can say and do whatever I want even if it's at the expense of my dignity"). It was a laughable, insulting experience and would not recommend supporting a hotel that has that kind of place inside of it. Oh and be sure to note that the bar also automatically charges gratuity and I did not see that listed anywhere in the location. Expect to pay nearly $50 for two cocktails (espresso martinis, for example, which actually were good but absolutely not worth $25 a pop). #youhavebeenwarned

Great place! Parking is tricky, I highly recommend Valet, but that was also tricky on a busy…read moreweekend, there was quite the line when we arrived. Room was spacious, very accommodating and beds were very comfortable! Bathroom was roomy, lots of stocked up towels and bathroom items were fully stocked. Staff were very friendly and welcoming. Breakfast included was a great touch, a ton of options of foods and beverages.

I identified Home2 Suites by Hilton Indianapolis Downtown to stay during my weekend in Indianapolis…read morebecause of its distance from my relative, and it being near Monument Circle and the World War Memorial. Other than that, I loved that it is a Hilton hotel, and the fact that it was lower in cost by a lot once I utilized my Expedia OneKeyCash rewards. I must mention parking because it was one thing that made me selective of hotel stay in the area. At Home2 Suites, valet parking is listed at $45.00, but if you want to take a chance there are parking garages in the surrounding area which cost around the same price. I parked at the garage located within Regions Tower and paid only $50.00 overnight. And there is metered parking in the area, if you are lucky to find a spot. My experience with the receptionist working behind the counter was nothing less than professional. Since my room had already been booked through Expedia, the only thing check-in consisted of was a verification of my information, a briefing of what the hotel offers, and giving me my room key. For your information check-in starts at 3:00 PM and ends at 12:00 AM! And check-out ends at 11:00 AM! Home2 Suites, as expected, appeared immaculately beautiful! After locating and entering the room I stayed in, I said to myself "Lovely" once I took notice of the room and its kitchenet area. It came with a refrigerator, dishwasher, a sink with garbage disposal, plus cabinets with dishware and pots & pans inside. Now the furniture in the room gave the room somewhat of a homely like feel. The couch, and the carpet on the room looked like something you would see in your grandmother's house I swear, tehehe. The workspace in the room had a rollable table along with a rollable chair. And inside of the bathroom, there were liquid hygiene products inside of the shower attached to the wall. Seems like hotels are slowly doing away with the mini shampoo, bath soap, and conditioner products that make great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in-between the comfortable pillows. While utilizing the shower, I was satisfied with the water pressure of it, as well as being able to toggle with the spray patterns. Other things the room came with that I noticed were an iron, ironing board, an extra comforter, and a few lamps with electrical outlets. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Served from 6:00 AM to 9:00 AM on weekdays, and from 7:00 AM to 10:00 AM on the weekend; it was a relief to have the complimentary breakfast because I did not have to worry about finding a restaurant in the area. Using a waffle maker for the first time ever was a fun experience I must say. Overall, I was very satisfied with the quality of what was presented for the complimentary breakfast. I would surely book with Home2 Suites by Hilton Indianapolis Downtown again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of my interest in the city of Indianapolis. ~ Good vibes coming your way ~ Thomas G

Hi guys here is my review on this great establishment…read more Pros. The location is great is in the middle of downtown district Walking distance to the arena where the pacers play at Lots of food options so you won't go hungry Free breakfast that's a plus Free 24/7 coffee bar for all coffee lovers and there is hot chocolate if it's cold outside The room was great and clean no complaints The gym was great got a little workout before a convention The front desk personal is amazing so helpful and nice Cons Didn't have a business center 2 out of the 3 elevator was working Had to pay for parking but that was ok But everything I will go back and stay this is a great hotel I will suggest it if you want to be in the downtown area and a huge pacers fan

This place was right spank downtown near most of the shit one would want to do. We were in town to…read morego to a Knicks game vs the pacers so the walk to gainbridge fieldhouse was like two steps, no complaints about that. Walk to anywhere else was pretty reasonable. Just a few steps to the main monument in downtown. About 20 minutes to fountain district or the canal. Staff were very friendly. Our room was decently spacious. Nothing crazy but we were able to leave our suitcases open on the floor so that's a plus. Our room was clean and cleaned the one day we were there (2 nights). Bed was comfy no issues with that. The pillows were flat to the point that they must be fucking with me. I mean the minute you put a human head or anything with any weight on it, the shit would collapse to nothing. Does anyone like this? I had to literally fold my pillow in half to get any lift for my head. Please get new pillows. The towels were plentiful but a little rough. There was no blood or bodily fluids that I was able to detect. The shower pressure was FANTASTIC. The sink pressure however was not good and who knows if the tooth paste actually fully rinsed from the brush. The temperature was also all fucked up and had no clear relation to the position of the handle. One moment the same position would be scalding and the next, ice cold. I would like to be clear that this was for the sink faucet only. I did not hear the noise the other reviewers complain about despite facing the gainbridge fieldhouse. Not perfect. Not the four seasons but would definitely stay again.

I stayed there this past saturday night, checking in at eleven pm. It was a total disaster to say…read morethe least. To start, we got in a room and the tv did not work. I called down the room service and she tells me that she's going to send someone up, twenty minutes later I called down... and she says, come on down, we're just going to change your room. I get all the way down there, just to move 2 rooms down after packing everything up and going down eleven floors, instead of them bringing ME up a new card for a new room. That is poor customer service. Let me be clear.They were not busy. I woke up at nine a m with a paper under my door. I received a charge of $585!!!!! Now let me just tell you, i went in my room and went right to sleep, because I was exhausted for my day of travel. This letter told me that I had been smoking in the room and charged me this amount. I immediately called down a customer service and was told that they would take it off when the manager came in at eleven o'clock. I was somewhat relieved at this, so I went on with my morning and got ready and went down and waited. The manager assured me that they would not charge my card and that I had not been charged yet. They went ahead and charged my card for the room. I checked my card and I had only been charged for the room and a $50 charge for a deposit. I left and went on with my day with a receipt, feeling confident that the manager had done her job. A couple hours later, I looked at my bank account, and I saw that I was charged after all . $585!!!!!! More . 4 hours later! I don't know if she thought I wouldn't see it or what! I called and she swore to me that I was in charge.So I sent her a snapshot and called her a liar. So then she told me that it would be removed and it would take 5 to 10 days! Can you believe that? They charge my card for something.I did not do five hundred and eighty five dollars and then tell me, it's going to take five to ten days to remove it! To top it off yesterday, i opened my bank account to see another $530 charge! This hotel has charged me $125 for a room, $54 for deposit and $530 that now they are SWEARING they have not charged me and calling ME A LIAR!!!! Let me be VERY CLEAR.... LET ME BE VERY CLEAR THEY HAVE CHARGED ME $1,294 !!!!!!! Seriously!!!!! THIS HOTEL HAS COST ME $300 IN OVERDRAFT NOW. I filed with my bank so they have put a stop to it. I want everyone to know how bad they are!!!!!!

I normally don't look view on Marriott because I'm pretty consistent wherever I travel. However,…read moreyou might wanna think twice before booking this location. There's a lot of construction going on in the area so a lot of remodeling going on in and out of the hotel. Additionally, I had researched a king room, but they said there was a block of rooms that mysteriously showed up taking away my room and me and my wife had to settle for a double. I settled for some points to makeup for the "error". I'm also used to have a doorman at major city hotels of which there was none and so we had to rely on the kindness of the valet to get us a cart and helpunload all of our bags. On a plus side, the rooms were clean all the amenities worked. The bathroom set up was a little odd, however with the toilet right under and adjacthe sink so I can't say I've seen that one before. Also some standing water in the shower when in use. However, I did sleep very well. The blackout curtains were excellent then AC wasn't annoying making tons of noise. Finally, the presidential breakfast or whatever you call it area was nice as a sharply dressed, older gentleman, assisting patrons and helping keep the area clean. And also the hotel gym was pretty good with plenty of space and decent equipment. Overall, I wont book here again, but it's not a bad hotel just a little below the normal Marriott standard I'm used too.

Stayed here for a mini staycation with my wife! Great location in downtown Indy! Walking distance…read morefrom Gainbridge Fieldhouse, Lucas Oil, the Circle monument, and lots of other fun things downtown. Our suite was plenty spacious and had a fun urban/industrial vibe with exposed brick. The bed was more on the firm side, but that is my preference anyway! If you don't wanna go anywhere in the morning, they did have a complimentary breakfast, but again it is so perfectly located between tons of great restaurants. My only knock was that the customer service experience at the desk was a bit different between the night staff and the morning stuff. The young woman who is working overnight, seemed very preoccupied and slightly annoyed when I had some pretty basic questions. This was completely contrasted by the young woman who was working in the morning. I saw her going above and beyond whether it was making sure the trash left for breakfast was taken care of or checking us out. Having worked in hospitality, I understand that anybody can have a bad night, but overall our stay was great and we would definitely recommend this place for anyone coming in town from one of the major events or anyone just looking to have a fun staycation.

One of the best hotels I've stayed at in a long time, and I travel a lot for both work and…read morepersonal. I was in town for a conference, and last year I booked a hotel two months before it and my hotel was about a mile away (oddly enough, a Hampton Inn co-located with a Homewood Suites), so this time I booked in January. Customer service here was superb, from start to finish. After checking in, I received a text asking how everything was going, and during my stay I was able to send follow-up texts if I had questions or needed anything. In addition, I was able to borrow/sign out an umbrella one day when it was raining - there's a $25 fee if you don't return it that day, but it's a very nice service they offer. I realized I forgot a shower cap one day, too, and the front desk was able to provide me with one. Pros: -Huge and unique rooms. The building is from the late 1800s and has been repurposed into this hotel. I think my room was bigger than my first apartment! -Nice sitting area with a couch even though I had a king studio suite. Huge kitchen with full-size fridge and freezer, plus flatware and even cooking utensils. -Large bathroom area, although no bathtub, just a shower. -Free breakfast daily, and they even had almond milk and oat milk for cereal - I have to drink non-dairy milk exclusively and hotels rarely have it available. -Free cookies at front desk -The staff was super friendly, when I returned every day from the conference I was welcomed back Cons: -Very few from me, but: no safe in the room -Towels are small but that's normal for most hotels nowadays -Wifi was a little wonky - on my computer and work iPhone it was fine, and also fast, but on my Android/personal phone, texts were delayed. I'm going to chalk this up to my phone being weird. Overall I LOVED my stay here and would 100% stay here again. If you're in town for a convention, it's only a two-block aka five-minute walk to the convention center, too, which was great.