My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

My 75 year old copper piping had been pinholing for a few years so I finally gave in and decided to…read moreget them replaced. I contacted Brian via Yelp and he answered shortly thereafter. He was very accomodating to my schedule and came to inspect the job one evening at 7pm. After about an hour he left, and a few days later I got a quote that was reasonable to me. He estimated it to take two days to complete, as I asked for solder joints rather than clamped. About one week later he started the job, and completed it in just one day. It looks and works perfectly. He was very kind, professional, and very knowledgeable. Would definitely recommend to anyone and will use again if needed. Thanks!

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

Excellent service from Goodman Plumbing. Mike was…read moreprofessional, fixed an unexpected pipe issue, installed faucets and left everything spotless. I highly recommend -again.

Very pleased with their service, pricing and repair recommendations regarding several issues…read more Highly recommend!

Joe was very responsive, and came to my house to evaluate the issue. He told me what it would look…read morelike if I wanted to fix it myself, then offered me a good price to bring everything I needed and do it for me. My sink works great now and I appreciate his help! Thanks Joe!

My basement would flood on occasion every time it rained and I also had a few shut off valves under…read morethe kitchen sink and bath that would leak once in a while. So I decided to get in contact with yelp before it got any worse. Out of all of the plumbers sent to me It seemed that Joe from Joe Newton plumbing was the only one that responded to my inquiry, due to the urgency of the situation i hired him for the job. I wasn't aware of this at the time but uppon further investigation we leaned that the water was coming in from a split under the cast iron elbow pipe in the wall connected to the drainage outback also he saw that the water meters couplings were leaking as well, so he suggested to get that fix too and to add another shut-off valve in case of an emergency. Ths cost was a bit high but Joe was nice enough discount the job a bit for me. Yet, totally with it to resolve an issue suck as a flooded basement that would cost thousands if not taken care of. We schedule a time and day and he ​replaced the split pipe and installed a new PVC 90°connection aside from the ugly cement work on the wall at least it doesn't leak any more, he installed the three new shot off valves i requested and fixed the water meters issue. Hopfully it won't leaking againg out of the blue. I recommend Joe Newton plumbing to anyone who's in need of some plumbing issue.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.

It was nothing but God that sent me in my basement to see my boiler was flaming from underneath…read more Usually there's a glow but this was different the flames were coming outside of the boiler, the parts and chute was covered in soot. I immediately called the gas company and they came and shut off the gas line. It's the dead of the winter and now I have no heat. I didn't know where to begin. I checked the internet but nothing jumped out at me. I went on yelp and began reading reviews and I ran across Lawrence heating & air. I called spoke to a woman who was very pleasant and told me a tech could come out to assess the boiler to see if it was still usable. Joe came and he looked at it and said it it's a hazard. With all the rust and corrosion and not to mention whatever was on fire. He said it needed replacing. He talked to me about the options and stated I would get an email from the owner of my options. 30 mins later the email was there and everything was included. All the info I needed to know about the unit, specs, warranty, parts/tubing for replacement, price. It was a proposal. I reached out to Lawrence with my questions and he answered right away. I also stated my elderly dad lives with me and elderly need service as soon as possible. That was no problem. He sent me payment options as well. Once I accepted the proposal and date was locked in and they techs came the next day on time. Randy showed up first, then Joe & Chaly. They immediately put down floor draping and loaded all of the supplies , pipes , boiler, etc. They opened all the radiators starting at the top. All of them were pleasant and very Knowledgeable about their job. Any questions I asked Randy explained. They cleaned up behind themselves and made sure everything was put back in place. Once they were done Randy told me about my new unit and what was removed and put in. This company made the entire stressful event so much more easier, like a weight had been lifted. My house is warm and cozy thanks to everyone involved .. Great teamwork ! I would definitely recommend !!! Thank you so much to everyone that played a part in getting me back up in running !!

Needed my radiator fixed and requested someone to come out Monday. Quick easy scheduling process…read moreand the technician fixed the issue that day.

Kit is amazing. HIGHLY recommend. We have used him 4x now. Once at a rental property we owned to…read morefix a leak under a sink. 3x at another home - installed a new sink/faucet; fixed 2 toilets; and most recently came out on a Sunday in less then 2 hours to unthaw a frozen pipe due to artic blast in Feb. He is nice, polite, knowledgeable, practical and really fair pricing. Easy to pay/Venmo, etc.

Kit is very thorough and polite. He contacted me to fix my garbage disposal. He gave a flat rate of…read more$350 to replace and he came in and fixed it with that rate. He didn't ask for more money and he did his work quietly and very carefully. He told me to take a photo of the product so I can register it for warranty. Kit is great and I strongly recommend hiring him!