I have given this massage center numerous chances over the years, and have always felt like the service fell short. My boyfriend and I just moved back to town, and I was excited when my sister in law bought a couple gift certificates for us. We finally got settled and called ahead of time a couple weeks ago to book. We knew they changed prices and wanted to ensure everything with the gift cards was handled correctly and fairly. We ended up downgrading our massages and let the massage therapists keep the remaining as part of their tip. We even asked if we needed to show early for paperwork, and were told we were all set. We arrived to our appointments with a couple minutes to spare, and was immediately greeted by Lisa and Ana at the front desk. Lisa was immediately rude about not showing up early for paperwork and "didn't want to waste time." Just a really snarky attitude. She carried that same attitude into our gift card redemptions. Claimed one was already claimed a year prior, when there was a typo in one of our certificate numbers. She was rude and curt the entire time handling this situation and wasted a portion of OUR massage because she didn't want to take a couple extra seconds to treat us decently. Obviously I'm coming to your facility for a relaxing experience, and being greeted with hostility right away is not anyway to set up a relaxing massage. I was THRILLED to know she wasn't scheduled to be my therapist but felt terrible for my boyfriend. He did not have a good experience and his massage was not relaxing at all. Ana was the saving grace to what should be a 1 star review. She was the one who interjected Lisa's reign of terror, and figured out the entire situation. She also provided a really enjoyable massage for me, making me forget all about Lisa. I won't be returning if this is how your clients get treated. read more

Wow! Just wow. Thank you Mark! I came in, in a lot of pain (thank you to the front desk for getting me in immediately). Mark got to work helping me feel better. I left in much better shape than I came in. He heard my problems and worked on all of them. I'm grateful to have come in and realized I need to add this into my healing routine. Thank you Mark and I plan to be back in soon! read more

This business and professional staff have gone above and beyond to keeping their clients safe. The facility is very clean. They are requiring masks. I had to wait outside until my therapist texted. I didn't see anyone else besides my therapist during my visit since the stagger the appointment times as an extra precaution. Also, their new online booking system was easy to use. I'm a very loyal client of several years. Mia and the other therapists are all fantastic. I get the 90 minute therapeutic massage every month to keep my body pain free and happy. read more

Ralston Massage Center - "Healing our world, one massage at a time." - Massage Therapy Near Me - Reno, Nevada

It was easy to schedule an appointment and the environment is quiet and calming. I booked a therapeutic massage with Bill at the recommendation of my chiropractor. I wanted work on a shoulder that is often sore from an old injury and sitting at a computer all day. Bill was wonderful. I do not usually enjoy massages because they are either too boring or too painful, but he worked slowly and methodically on the area. He explained his techniques and tips for what I could do at home to improve my neck and hip health. I would take the simple dedication to wellness that I found at Ralston Massage Center over a fancy spa any day. read more

Warning: this will be another one of my famous gushing reviews! Lol. Seriously though, I've been coming to Ralston for so many years now I've lost count. I had a previous massage therapist who was nice but wasn't helping me. So I went searching for another. Ralston had been around for years so I decided to try it. Karen answered the phone the first time I called, and I tell ya, I'm forever grateful she did. She is the absolute perfect therapist for my needs and my complex medical issues. She's so smart. She always knows what's wrong and fixes it. She listens to my million questions and has helped me immensely with my pain, with exercises to fix what hurts (and correct bad habits), if I were to list everything she's done for me I'd be here for days. (She's even listened and offered Kleenex when life has me in a puddle of tears.) I have specialized PT in CA, Karen knows what my PT does and her care aligns perfectly with it. I have improved so much over the years of seeing her it's amazing. And she knows me so well, when I get down in the dumps (because healing is so slow for me), she knows exactly what to say and do to bring me up again. To say I'd be lost without her is not an exaggeration. She's phenomenal. My hubby has been seeing her for awhile too and loves her. My son has back issues because of his height (6'5"), and he's started going to Karen to keep him feeling well. It's become a family affair! Bob was amazing, I truly miss his smiles, hugs and expertise. Bill Silvershield is pretty awesome too, he's offered advice too for my care. Heck, the whole place is incredible. Very professional, kind and caring. It's a wonderful healing atmosphere. It's just too bad Yelp only allows 5 star ratings as Ralston deserves at least 10. Thank you, Karen, and the entire beautiful staff at Ralston for keeping me and my family relaxed and pain free. We love all of you. read more

Best massage of my life from Mark Kisrschenman just now, I could cry. I've spent years in pain going to chiropractors and orthopedic doctors and even having an mri and hearing nothing is wrong with me. Mark was able to identify exactly what has been causing me so much pain and was able to relieve years of built up tension and honestly agony in my hip area. I will never go anywhere else I am mind blown. read more

Jennifer was so professional, polite, friendly and really tried to understand my requests before we got started. I was traveling from out of state and knew that I wanted to find time for a massage. I scheduled my appointment online one week in advance. I asked for a deeper, firmer pressure and Jennifer had no problem accommodating my request. Masks are worn the entire time for the safety of clients and therapists. What a wonderful way to start my day! Highly recommend. read more

Surprised my husband with a massage for his birthday. Paid for 90 minute massage. Dropped him off at 1:00 to do paperwork for his 1:15pm massage. He text me at 2:29pm standing outside he was done. He looked at phone when done and it was 2:23pm. There's no way he got his paperwork done, undressed, 90 min massage, redressed and outside at 2:29pm if he got his full massage. I'm pretty disappointed in that part. read more

This place was amazing! They were so professional and I felt very safe. The massage was amazing and so relaxing I forgot my mask was on! It was so nice to relax and be able to relieve stress now a days. I will absolutely be returning! The location was so clean and inviting! read more

Great experience- I highly recommend this place. They are very knowledgeable, friendly, and also went out of their way to advise me on a number of personalized stretches I can do to better my tension headaches while traveling. read more

On a recent vacation to the Reno/Tahoe area I booked a rather expensive massage in Truckee to start the trip and a much less expensive (and LONGER) massage with Ana at the Ralston Massage center for my last day. The first one was fine and included some luxury frills I wouldn't have thought to ask for, but my experience at Ralston Massage Center with Ana was simply much better. I had spent an epic 11 hours on a truly challenging hike the day before, that I really had no business attempting, and I was pretty wobbly and achey--really feeling my 54 years. I've never been really comfortable with my body and getting a massage can be ironically stressful for me, but not here, with Ana. Even though I was "just passing through" and wasn't likely to become a regular, Ana listened very carefully to everything I said about various aches and pains, and her touch was intuitively perfect, rejuvenating, and healing. The few times I did request a change in pressure or something, she consistently immediately recalibrated to something "just right"; it was kind of amazing. I felt wonderfully cared for from the time I came in the door until the time I left, and the afterglow of truly excellent care stayed with me for hours afterward. Frankly, I am likely to find reasons to be "just passing through" again and again in the future. Thank you, Ana! read more

My first professional massage today and found this place for my mom and I. Very easy to make a reservation online and even had appointments on sundays!! We both felt very comfy and Carol did a great job attending to my needs. She has very soft and gentle hands. They were great priced and accommodated our wish for a 30 min massage. I will be coming back for more read more

Ralston Massage Center - Ralston massage - Massage Therapy Near Me - Reno, Nevada

I have been going here for maybe 15yrs. Which according to Google is half my life! Alan is my go-to massage therapist. He is amazing! I go there with tight shoulders and leave feeling that he released my knots and stress stored in my back. I really should visit him more often since he makes such a noticeable difference. Ralston center has several different therapists that you can schedule appointments with either by calling or online. It's more of a destination location for me since it's not super close to home...but, so worth it! Alan is the best!! read more

I landed in Reno for a conference and was looking for a good massage. I have some back issues and was looking to work with an experienced therapist. I found Ralston from the Yelp reviews and decided to make an appointment with Eileen. It was a great choice. Eileen was excellent and the massage center was calming and quiet. If I ever find myself back in Reno, I will definitely make another appointment. read more

On a whim,my boyfriend & I decided to get a massage in Reno.I called from the Bay Area and was called back within minutes by one of the owner's ,Bob,who easily made our appointments.The place was located just a few blocks off Virginia St.The place was spotless.Although Ralston offers a variety of different kind of massages from chair massage to,sports injury,we chose deep tissue.Inside the room I was asked what kind of oil I wanted.There was pleasant mood music.A few moments later I was lulled into relaxation by the skillful hands of my masseuse.Years of stress seemed to blow off my body like paper in the wind.She did an eclectic style of massage that felt seamless,intuitive,and healing.When it was over I returned to the waiting room to see my boyfriend who looked completely different.Relaxed for the very first time.When I asked him if he made small talk with his masseuse he said no."I just layed there like a big lump of clay,"He said. Later that evening we felt so revived we enjoyed dinner & the sights around town.We both loved our experience at Ralston Massage Center.A few days later we received a lovely note & coupon by mail for our next visit.Nice touch.This is not only the best money spent in Reno ,my boyfriend & I both felt our massages were the best we have had anywhere!Can't wait to go back! read more

I visited Ralston Massage Center based on all the great Yelp reviews and I'm glad that I wasn't steered in the wrong direction! I just received a fabulous massage from Sarah. She was kind and informative, answering all my questions and concerns before, after and during the massage. The center is also clean and has a peaceful aura. Plus, their prices are perfect for a person on a budget (like me). I left feeling a thousand times better than before and without any lower back pain. I would recommend RMC to anyone looking for an affordable massage- and I'm definitely going back! read more

I am glad yelpers did not disappoint! I was looking for a massage deal for the bf and I- first result with 5stars by distance from Silver Legacy was this place. I called around noon and set up apptmnt for 4:30- (10/15/13 Our 8yr anniversary) Very reasonable price. While on the phone-Arleen ( my masseuse) probed more on what kind of massage the bf and I would want. she patiently explained what is which..etc. Got there 5 mins early as requested by them- filled out a form- very basic. Next minute i am being walked to my massage room. undress to your level of comfort lavender lotion = whole foods product me = happy camper the massage then started a whole 75 mins proffessional massage with techniques that leaves you so relaxed that bf and i agreed that we shouldve gotten atleast 2hrs ツ Bf's rating on his massage (we always get separate rooms when we go to one) = "if we get our iterinary done early tomorrow should we go again?" haha i dont think i need to explain more on how he loved the massage. =) His masseuse was Sarah btw. They are both excellent! will i go back to this place again? YES!!! read more

Def 4 stars in my appointment book. I made an appointment online on their website. Very easy to navigate and received a confirmation email as a reminder. Showed up a few minutes early . Pleasantly greeted by Debra, the wife of the owner and handed me a one page form to fill out. The therapist I picked, Valerie, greeted me and brought me back to a clean room with relaxing music playing softly. "So what brings you here today". I began sharing with Valerie about my recent injuries so I just wanted to loosen some sore muscles. She left the room so I could arrange myself on the draped sheeted massage table. Valerie returned to begin her magic to restore me back to feeling better. Valerie was considerate to ease off on deep pressure during my massage. Overall, my experience was wonderful Ralston Massage Center first opened in 1999. So you know they have been in business for many years. They use to have a school, but closed it for some reason. The location is easy to get to and parking is ample as well. The 45 minute session went by quick. But I walked out of the room to pay my session and felt even better than when I first walked in to the center. I will definitely return again. read more

Just stopped in for a 20 minute chair massage, based on a friend's recommendation. Absolutely great. I don't usually like long massages as I tend to fall asleep a half hour in. The shorter focused neck and shoulder massage is just the ticket for me. Eileen was great, asked where I wanted to focus and got right to it. I definitely felt more relaxed and ready to tackle the rest of the afternoon. I plan to come back whenever I'm feeling a bit too tense. She went above and beyond to address my specific requests. The prices are more reasonable than others I've tried, and the online scheduling is fantastic. My schedule always varies, so being able to go online and make a same-day appointment an hour or two in advance is really convenient. Definitely recommended! read more

I LOVE Eileen. I have got many massages, but Eileen is the best. She is attentive and truly listens to you when you say "go softer" or "more firm". I appreciate not having to interrupt my relaxing time to reiterate my needs! read more

I had recently had chronic back pain on the left side the came down and up my leg and killing me! I had a massage by Jennifer Lee and she paid special attention to my leg area that hurt looking for sources of the pain and did it work wonders! She did a amzing job and I will definitely be back. Not to mention the prices are amazing! read more

Enjoyed my visit with Jennifer! She took her time and made me feel so relaxed. Thank you for working your magic Until next time!

It's been a while since I was last there but my wife goes often. I was having a severe knot between my shoulder blades and decided to give them a try. I was amazed at well just a short chair massage worked to loosen the muscles and remove the knot. It's time to take better care of myself and schedule a quality massage back at Ralston. read more

This is my go-to place in Reno for a massage. It was recommended to me by my chiropractor, because they accept walk-ins. The day it was recommended to me, my chiro had determined that a massage could potentially help me get rid of a nagging migraine. I could have walked in, but I called instead, and was booked almost immediately with Karen. She was nothing short of fantastic - she asked good questions, and really knows her stuff. Since then I've also seen Debra and Lisa, also excellent. I love that this place is no frills. It's super clean, comforting, and no nonsense. Everyone there that I've met so far have been professional, kind, and gentle. They also give you several different choices for massage. Sports, therapeutic, deep tissue, Swedish. They also offer chair massages. What I really like is that I can book a 45 minute massage. Sometimes 30 mins isn't enough, but 60 mins would be too much - so 45 is juuuuust right. Check them out and feel the tension drain out of you. You'll feel brand new! read more

This is my favorite massage place in town, I have been a client over 10 years. It is clean and pleasant and most of the staff have been here a long time. Eileen is who I prefer to see though I have never had anything but a great, attentive massage here. Eileen is also very approachable and asks questions. She will chat with you or let you rest and enjoy. You can book online if you like and see the schedule. The have promotions and will send them to you via email. Very affordable pricing, this is a simple go in get a massage place and not a place where you have a spa too, but you aren't paying for that here... you are paying for a good massage! read more

Ralston Massage is the best and most therapeutic place to get a massage. Debra and Bob are awesome. Their techniques work without pain. They release the tension and it stays loose. I have had tension in my shoulders, where my shoulders are pushed forward from sitting at a desk or driving for long periods of time. After a massage, the shoulders are back in line and they stay that way. I highly recommend Ralston Massage to anyone looking to improve their health through massage or just for a bit of relaxation...They will treat you right. read more

It's so hard to find someone who does a good massage with a smile on their face, but Sarah did it so well! She was so bubbly beforehand, but didn't talk or do anything but great work during the massage! I received a coupon for my next massage in the mail, as well. Economical and effective! read more

Just had an excellent massage here! We decided to come here instead of the Peppermill where we're staying based on the reviews, and were not let down. Both the wifey and I got great massages. Sarah definitely knows what she's doing and was very responsive to what my muscles needed. The atmosphere isn't what it would be at the Peppermill spa, but the massage quality was excellent. read more

I have always been happy with Ralston massage center, but this last time was amazing! Bill S. Gave me a massage and used a tuning fork to help release my trouble spots. I suffer from fibromyalgia, and this massage has helped me immensely!!! read more

What can I say, these guys are the best. Though I usually see Sarah or Bill, but the whole crew is awesome! So many times I go in feeling like a soggy poop sandwich, and leave feeling like I got perfect credit. It's not the cookie cutter massage you get from the club massage places, Ralston guys and gals isolate the key areas that hurt and actually change your body and how you feel. And with so many different packages available, they fit any budget or schedule. read more

Jennifer was amazing it was my second massage from her she's very sweet and makes you feel very comfortable. I will continue to use ralston and definitely recommend it. read more

The best massage ever! Karen was so thorough from head to toe. You will not be disappointed! She even have me tips to help with some of my tension spots. We will definitely be back. read more

I have to first say that my massage therapist was extremely nice and very professional. But I went to the Ralston massage to get relief from a back injury. Which I certainly did not receive due to my poor massage. I have had great success in the past with sports massages to relieve pain. Unfortunately this massage consisted of the therapist applying lotion to my skin and VERY LIGHTLY rubbing my body. I specifically asked for a "deep tissue sports massage". I was looking for deep tissue work in my lower back and muscle release in my hips. I was in serious need a "real" massage and the therapist was totally unable to deliver anything that slightly resembled a sports massage! Although the therapist was nice it doesn't change the fact that this massage was total waste of time and money! read more

I stumbled on this place while trying the sushi restaurant nearby and I'm so glad I did!! This is a great clinic with a strong focus on healing and pain relief. I've been seeing Karen and she's very careful of my injuries with techniques to help relax the muscles and relieve pain without aggravating the injury site. Bob looked at my X-rays and spent more time explaining things to me than my surgeon. I was looking for a new massage clinic and Ralston Massage Center is definitely the one. read more

I can say you first hand that Jennifer is absolutely wonderful!!! I am also a massage therapist and she addressed every muscle that needed care. She not only provided a very therapeutic massage but also relaxing. She is very attentive to her clients needs. I went in to her with severe neck pain and headache yesterday and feel great today. She's very passionate about what she does and that's obvious throughout her massage. read more

Ralston massage center is great! The gal on the phone was friendly, thorough and knowledgeable! They got me in same day! I got there and the place was very clean and the staff was friendly! My massage was amazing, Eileen was very sweet, asked me what I needed (what places I needed work on most), explained what she'd be doing! She was great, really addressed all the tense areas on my body! I'll be looking forward to more massages there, I highly recommend this place! read more

Pre-Visit: My #1 favorite thing about this place is that they take walk-ins!!! Very few massage centers do that. I am a weightlifter and an athlete. I never know when I'm going to be sore; so scheduling massages in advance doesn't work for me. Setting up your appointment is a breeze with the on-line scheduler. I decided to do a walk-in today at 1130 and saw (through the on-line scheduler) that Bill Silvershield had a 90 min sports massage available at 1215. I called in to schedule b/c it was so close to the appointment time. Visit: I arrived a little bit early to fill out the pw. There was only one page I needed to fill out. So...quick, easy and painless. I was offered water upon arrival and shown to the latrine. Then Bill was ready for me. What a fantastic massage therapist! He didn't do the normal "deep tissue/sports" massage. He added in several other techniques that I'd never seen, felt, or heard of. He spent extra time on the problem areas I identified, and was constantly asking me for feedback. He was very attuned to muscle re-alignment and tendon-tension relief. (Some of it was very painful as I am very tight and don't stretch enough!). He also made sure to balance me out and work through the whole body. A+ for time management. He worked through most of my major problem areas in 90 min. Total cost for 90 min sports massage: $105.00. Overall: LOVE the walk-in availability. Very knowledgeable and attune massage therapist, Mr. Bill Silvershield. Average price. Priceless relief and relaxation. read more

Jill is amazing!!!! She worked my friend and I in during a snow storm. Great relaxing massage in a calming environment. I will be back.

Been going to Jennifer at Ralston for years. I referred my clients to Jennifer when I owned my gym and a lot of them still go there as well. She rocks. read more

My husband and I both had wonderful massages today..we both have chronic pain and really needed to find some relief..Lisa and Eileen did awesome massages and we are both feeling less pain and are more relaxed..we will be back. read more