Definitely a deep tissue message!! Did the 90 min couple message $200, was not bad. Have to pay upfront and they prefer cash. The room was chilly and the beds were not heated either. There is no place to store your belongings so I was nervous when they kept opening the door especially when you're half naked. I wish they spent more time messaging my hands and feet though. Walk ins welcome and appointments are available anytime. read more

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They do a really wonderful job here and listen to your needs unlike many other massage places I've been to in Reno. They prefer cash but take credit cards. read more

Very attentive. Quiet. Excellent 60 minute massage. They take credit cards. They are easy to work with. And very friendly read more

I threw my back out climbing on ladders yesterday and I really needed some therapeutic work done and I went to excellent massage. Lily is very skilled and respectful good quality massage. They really live up to their name so I recommend them highly. read more

Just left less than a minute ago and I already feel like a new person thanks to Miss Emma's incredible care. As a nurse, self-care is everything and this place absolutely delivered. Excellent Massage might not be flashy or fancy, but the genuine service, compassion, and attention to detail go way beyond the surface. Miss Emma gave me a top-tier, deeply thoughtful massage that reminded me how important it is to pour back into ourselves. If you're into self-care like I am, you've got to give this place a try. Truly grateful! read more

The massage was very good. However, I paid in advance for a 90 minute massage, but from the time I walked through the front door until I walked out the front door, it was only 75 minutes. read more

Decent massage for the price. Actual theraputic massage. Paid for 90 minutes, barely got 70 and then the masseuse was somewhat pushy for a tip which was paid in advance. Not used to paying prior to service.. not a bad spot in a pinch.. read more

beware....they are not certified in cupping. was left in the room unattended for over an hour and a half. my back has puss all over. i ended up in the emergency room. was charged for the service. do not recommend. ended up with a costly hospital bill. was never contaced by the company for compensation. read more

Yuki was excellent. Professional. Clean. Excellent place. I booked a service for the following day I loved it so much!

Relaxing full body massage. Various styles to create a unique experience. Including hot stones, Stretching and full pressure massage

Angela's attention to detail from the top of my head to the bottom of my feet was phenomenal. She was just amazing.

It was 200 for the 90 minute couples and it was ok. I'm happy they stayed open past there time but. The lady massaging me started in my weak side of my scoliosis which kinda bothered me then they were so loud out in the hall and at one point two of the staff were fighting so that was lame. For some reason they skipped the stones on my other and even though I did tip 10 extra to each they hassled me for more on the way out which I declined uncomfortably awkward read more

I only had 30 minutes to get a quick chair massage--Jack took good care of me; I feel much better!

Wow just wow! Randomly wanted to get a massage with the hubby. Absolutely wonderful massage, so relaxing and left feeling years younger! read more

Emma was amazing! Highly recommended! She hit all the deep spots that needed it! She even walked on my back which was amazing

Made a same day appointment for my friend and me in the same room. Very good deep tissue massage for the price. My massage therapist Lisa listened when I requested more pressure on my shoulders and upper back. I liked the hot stones and warm towels. The room was simple and clean. The restroom was clean. read more

Excellent Massage - Massage Therapy Near Me - Reno, Nevada

I really wanted to give more stars but... I have two criteria for ever leaving a ONE star. 1. Was it awkward even though I communicated well. Yes, this was awkward. 2. Did I sense the business cares more about money then it's own product or customer experience. In this case I believe they did. I'm careful when leaving other minority owed businesses negative reviews because sometimes it's a culture difference or a miscommunication, or it could be they just don't get our culture at all but I'm a mixed Asian myself and really tried to be thoughtful. My massage was $100 plus tip 90 minutes. The massage sucked. The kicker is she was trying hard but with no experience on her end, the experience can be miserable on my end. You get what you pay for. For me the worst part was, I asked them specifically I needed to be worked below the knees, like calves and feet. I stand all day for my job on concrete and it would have been nice to work out the knots. After I was dressed and in the lobby, I was asked how it was, I told them gently how I was really put off by not getting the work done that I asked for. The massage person stormed off when she saw I put away about half the tip I wanted to leave. If she spoke any English I would have told her while in the room. But only the gentleman at the counter spoke English and then relayed the message to her. I hope this place understands that in order to massage you need to listen to the customer's needs as long as they are reasonable. It really set me back because I figured with such a large shop they would be better. read more

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I went here for the first time yesterday with my boyfriend. We did a deep tissue 90 minute couples massage. First, I'd like to say the massage was five star. Yuki was my therapist and she did a great job getting the knots out of my neck and back. I was feeling very banged up after lots of travel, stress, and a bad snowboarding fall over the weekend. She offered cupping as an additional service and this seems to be helping as well. I woke up feeling so much better this morning than I did yesterday. I will definitely be back. Some of the negative reviews for ambience are accurate. The doorbell does buzz whenever somebody comes in and out, and that can be disruptive to a peaceful massage. The neck cradle on the table is not very comfortable. It's a table with a hole and a pillow around it. There was also just paper towel acting as a shield between the pillow and my face. Paper towel is rough and not a great barrier. Spending just a tiny bit of money on proper pillowcases would be a pretty big upgrade. It is a little bit weird to pay upfront, but I'm OK with that. I paid for the massage when we walked in, but I did not tip until after the massage. The price was appropriate. The massage was excellent and the ambience was more of a 3.5 star. Overall, I'm OK with paying a good for a great massage and not overpaying for a spa experience. read more

Went for a couples massage with a Groupon - although the Groupon wasn't necessary. They asked for payment first, which ok. I gave them a 5% tip and they questioned me about it - hey you haven't even given me a massage yet, how am I supposed to know what to tip? My massage was given by a lady, she didn't speak English but was able to communicate as much as was needed. With permission, she walked all over me with ceiling support - incredible. At it was a full body massage, did a great job. My partners massage was by the office manager, he didn't do as good of a job, and skipped over some areas that I received like hands & feet. If they were being more honest, they'd rename as Average Massage read more

Emma and Lily were great! My husband and I are visiting from California and stopped in for 60 min foot massage. We just might have to come back again tomorrow before going back home! read more

Good place to get a massage. Friendly at the door. Decent prices. Very good at a deep tissue massage. Good atmosphere.

Nice massage! Hot stones and oil.Was low drama quick and easy to get in . First time but will be back.

Walked in. Told it was a 10 minute wait. Waited 25-30 minutes and then was told they're too busy and appointment only. Several couples walked in and were not greeted and walked out after waiting 5-10 minutes. Will not be back and would not recommend. read more

We went for a couples massage and it's was phenomenal! The music was calming, the whole place was super clean and the vibe was great. They did a full body massage and used a hot towel to clear off the oil which was nice! The hot stones were great! I definitely recommend this place and will definitely have to come back! read more

Just stopped by as a walk in, my partner and I wanted a 30min foot massage. They brought us both back and we started to soak our feet. She then came in and asked if we were paying cash or card- I answered card and she asked me to pay before the service started. I already had my socks and shoes off soaking in the water and was questioning why I needed to pay first before the service started. She kept saying the owner is asking for us to pay first. She said she would just take my card to the front to pay, I refused that option because I didn't feel comfortable. She then brought in someone's old raggedy flip flops and told me to slip those on and get up and pay. My partner and I then put our shoes back on and left without getting anything done because of how we were treated. Would never recommend this place. read more

We got a couples massage here, 60min and it did not disappoint. The ladies were nice and adjusted as needed to our pressure needs. Definitely would come back here. read more

Jack was FANTASTIC. The front office and room was very clean and cozy. Jack was friendly, very professional. I had a wonderful and relaxing full body massage! I will definitely be back to add on cupping and a facial massage as well. read more

This was the worst message I ever had. He only rubbed on top of the blanket. He did not rub my neck or head. He never rubbed my feet or legs. That was not a body message it was the worst back rub ever. I would not recommend this place. Go somewhere else. Then they try to sting arm you into tipping more than you did. read more

My husband and I had a 60-minute full body massage. Yuki was a great masseuse and relaxed my tightened back. Highly recommend.would definitely come back again. read more

Great service! Took us immediately as walk ins! Will be back soon! Came with my sister and got full body massages! read more

Excellent Massage - Lucky frog! - Massage Therapy Near Me - Reno, Nevada

Excellent massage I was staying at the Peppermill in Reno while snowboarding at Squaw. While I'm sure the hotel's spa would have been luxurious, my boyfriend and I didn't want to spend a small fortune to relieve our aching muscles before flying back to LA in the morning. Enter "Excellent Massage," a place around the corner from where we were staying. To be honest, it looked a little suspect from the outside, but after reading the reviews, we decided to give it a chance and booked a couples' massage for that evening. The room was simple and clean and I have to say this: I've had all kinds of massages in Los Angeles, from luxury spas to Korean spas to physical therapy professional massage. This was probably the BEST one either he or I have ever received. We upgraded to the $70 hot stone package, so it was $140 for both of us. They asked us to pay up front, so we decided we would tip after receiving the massages. Two women came into our room and began by applying pressure on the back through a small sheet, but after, they use their hands and massage your back, arms, legs, hands, and feet (for which I appreciated she used gloves, though bf didn't even notice because they still use the lotion). The hot stones and warm towels were so relaxing and most importantly, it was probably also the most thorough massage we've ever had. . They gave us each a bottle of water on the way out and our achy muscles were so happy. Please don't judge this little strip mall spot; true, it's not a pampering "spa" massage, but it's soooooo worth the low cost. One suggestion: bring your own wireless earbuds, because there was no relaxing music playing, They also has an iPhone alarm that seemed to go off every 15 or so minutes (likely to keep track of time), which initially startled me but then I forgot it and zoned into my massage and I could hear my bf receiving his massage right next to me, which wasn't a big deal, but I guess I've been spoiled by meditative music. Try it out! read more

Found this business on Yelp, my friends and I were on a girls trip and wanted reflexology in the spur of the moment. I called and we booked an immediate appointment. Upon arrival, we paid in advance and were provided a 3 person room which was very nice because we thought we would be separated, so that was a pleasant surprise! I received the 60min combo reflexology and back massage. It was relaxing and what I needed mid trip. I will come again when in the area. read more

We've been here before and it was great. This last time, we were charged for "special massage oil" without consent and was charged. In addition the therapist took it up herself to keep the chnage as a tip without asking. The time before this, we prepaid then were accused of not paying, after resolving this a tip was also "demanded" very heavily, we told them we left tips in the room and was walked backed to assure a tip was left. Unfortunately we are done using this massage service. read more

I've had quite a few reflexology foot massages and this is not the place. Very uncomfortable vibe. My husband I got the 30 minute foot reflexology massage. The lady who did mine clearly did not know what she was doing. Only rubbed the arches of my feet over and over- to the point of them feeling raw. I looked over to see my husband's masseuse doing a wide variety of techniques typically expected during reflexology. However, his only lasted 20 minutes. Mine was 25. Then they asked for tips at the end and acted surprised when we said no. Will not be recommending. Would give 0 stars if I could. *this is my first yelp review read more

Wonderful massage! Highly recommend! I got right in without an appointment. Jake was Great!

If I could give this place a zero star review I would. My husband and I called to make an appointment and asked for a specific massage person. A man answered the phone and said yes she is there and to come in. So we arrived and they demand payment up front. We chose 90 min massage front and back, with hot stones and added facial massage. They focused the majority of the time on the back, we did not get arms, legs, feet nothing...and they DID NOT do the hot stone on us. The facial massage ended up being a facial with serums that burnt our faces and skin. It was not worth the extra money. Upon leaving we tipped them and the lady went back to get the other lady none of which spoke a lick of english and told us you tip us more. Well we left a good tip for the service we received. They were spewing rude comments and acted like it was not good enough. They did not provide a full 90 min of services, did not honor the package we purchased with hot stones and both sides and extremeties. DONT WASTE YOUR MONEY HERE! BEWARE they only care about money not the customers. And do not even bother leaving a generic reply like you care about us as customers and not the money, and how you're going to make changes bleh bleh bleh. Don't care now. read more

I came in after booking a same day reservation, I did the combo massage (30 mins foot reflex. and 30 min. Massage) It was amazing!! I really appreciate the service here :) read more

Ann was able to loosen up the knots from my back that I've had for a long time. Thanks to her her I have to say that I'll be visiting this place again when I'm in the Reno area. The place is clean and simple. The workers make the place. read more

lili did good job best in town book any time you come to Reno best prices around I came and got a full body massage and it was worth the whole hour read more

This place is a great value. Doma (Emma) was very professional and communicative. She knew just what I needed and checked in often. I got the 90min combo for $90 and would come back here when I am passing through. read more