Just wanted to say think you so much for being open on Christmas Eve. Also, the team that was working tonight was awesome! I drove from Los Osos because of the power outage and they were totally killing it with their skeleton staff. Also, to the front end manager who was wearing the awesome dinosaur sweater (I didn't catch your name): sorry I was unprepared with my payment. I felt like such an idiot and thank you for your patience. I really hope the rest of the evening went smoothly. Thank you again so much for being such rockstars! Merry Christmas! read more

Update for 2026: The store's muzak has not improved, only seems to have gotten louder and still unintelligible. Not only are the songs bad, the speaker channel settings are all messed up. Why not just turn it off? Today, I witnessed a riding dog in a shopping cart for the first time in this store. The employees didn't seem to mind. This is a red flag for the health department. Otherwise, the store is clean and employees helpful and friendly. read more

Store was dirty disorganized nothing was stocked produce was awful. Worst grocery store I've ever been to in my life will never come back again. read more

Pretty good grocery location. We were charging our car nearby and we needed some food so this was the place nearby. They hit the spot and had a variety of good selection of foods. I would say their deli probably needs a bit more, but still good overall. If you need a snack or some groceries in the area, this place will hit the spot, but be wary of the homeless people camped out in front. read more

Don't call to ask if they have anything, they will tell you to 'just come in & look.' Super odd. Super rude.

Ralphs & other markets in our area are a good reflection on how mankind [AKA humankind], is dealing, or not dealing with reality. People & even products can reveal what really is going on. From what shelves are full, empty, or discounted, you can tell the shifting fads & needs of people. I thank heavens that I already took Yelp Pics of the past numerous empty or part empty shelves eons ago in the Pandemic Hoarding Era. Since the beginning of the Rump, the Pandemic, & now the War, every week seems like a year, and every year seems like an eternity. Just a few months ago, what was missing from most shelves at most markets did appear heavily discounted at other local stores. All things Baking....from Flour to Yeast appeared in Grocery Outlet in huge numbers at great prices...so we took up baking way past the peak manic period. $10 bottles of hand-sanitizer went from non-existent, to pallets of them, discounted down to only 10 cents each at some of the Office Supply stores...and that was between Delta & Omicron....so yes, I have cases of the stuff, since the virus will never stop mutating. It is a good thing that I have a heavy science background and often gets ahead of the curve or predict repeats...which is not that hard in this case. Of course, nowhere does it hit you as when you check out, since there can be tabloids there that claim that the ultimate "Check Out" is near...and then you have the choice of an impulse Chocolate buy right before you are hit with the inflation bill. People, in general, seem to have the attention span of a gnat, so while I still observe some social distancing on the line, I had a check-out clerk ask me if I was in line or waiting for someone. The floor markers have long since disappeared in most, if not all places. Mask wearing is chaotic & inconsistent at best, but I try to wear them for the comfort & health of others. Oddly, it seems it seems that mask-wearing in this Ralphs is not as dismal as in the so-called "North County" of SLO County, but is lower than Whole Paycheck. The best mask-wearing seems to be at nearby Sprouts. I used to love looking at the soon-to-expire or expired/discontinued items at this Ralphs, but the choices seem to be more modest now and are no longer called "Woohoo!" for some odd reason. Oddly again, I favor the return to "Woohoo!" than "Reduced Price". Since I can then again jump up & down and scream WOOHOO right before the End of the World, World War 3, another VOC, Murder Hornets, Jumping Japanese Spiders, Huge Fires, an Asteroid hit, or an errant mini--Black Hole encounter ...whichever comes first. In any case, I will likely be at Ralphs for some of my basic needs near the bitter end of humankind regardless, since I really want heavy cream in my last morning coffee. I recommend always having a backup quality real cream creamer for that last guilty pleasure at the end of time. As if, Cholesterol really mattered to a Black Hole, Hypersonic Nuke, or a deadly viral encounter. After all, some milk products do have Vitamin D, all have some vitamins A, D, E, K, Calcium, Phosphorus, which will not do much for Nukes nor holes but could help a bit with general health. Just watch out for radioactive Strontium from potential fallout. We do need to keep California Happy Cows happily employed regardless. Why should they suffer the same fate as idiot humans? A message to all my many followers.....REPENT....and buy Heavy Cream from Happy California Cows! Thanks & please do not sweat the Hypersonic Nukes. Due to the "wisdom" of MAD, Mutual Assured Destruction, both sides have many thousands of warheads, either deployed for handy use or as backup, so most will be sent on sub-sonic missiles anyway. Neither side really has much of a significant anti-ballistic system anyway. Some of you are likely too young to recall the "Star Wars" anti-nuke proposal back in the days of Reagan, but we do not have the tech of particle beam weapons nor lasers to shoot down much of anything...except maybe some errant birds. Either way, does one really want to know that in 5 minutes you will be nuked, or in zero minutes...if either matters then review what some of us practiced in grade school...that is duck & cover....or just review any number of Sci-Fi movies that cover this... Dr. Strangelove is a classic [& the Nazi overtones are really spot on...and are strangely analogous to some of Putin's rants...or those of Q-people]....but a much less well-known movie "Fail-Safe" is an amazing drama, without the dark humor. https://en.wikipedia.org/wiki/Fail_Safe_(1964_film) https://en.wikipedia.org/wiki/List_of_films_about_nuclear_issues https://www.theatlantic.com/national/archive/2011/01/the-unexpected-return-of-duck-and-cover/68776/ https://sitn.hms.harvard.edu/flash/2021/radioactive-contamination-still-detected-in-chernobyl-crops/ And Heavy Cream & dairy links: https://www.sfgate.com/business/article/Happy-Cows-cheese-ads-called-a-sad-tale-2844218.php Thee End... read more

Ralphs - Grocery Near Me - San Luis Obispo, California

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Quincy gave me really great service at the deli. A nice hardworking guy with a great attitude!

So I have a buddy that's in the Astronomy club with me and was giving me a lift somewhere and we just have to be by Ralph's in slo. And he said hey I gotta try that coleslaw that you've been raving about. So we went in there and we both got a pound of coleslaw each. I guess he was hungry because when we got out to his van, he said he had to try it. He opened it up and he had a fork and he left to be served man. Oh man this stuff is good thank you for telling me about it. read more

There is essentially no customer service, people there simply can't be bothered. Aside from being annoyed by questions, such as where an item may be located (they don't really know), they could also not care less that there are no carts available in which to place your shopping. I'd say at least half my visits I've found no carts and was forced to rummage the parking lot for one. This last time, I told someone at the front desk (again) and was met with indifference. I expect to be paid if I'm forced to do the job someone there has been presumably hired to do. This time I walked out and shopped where I don't have to perform services for the store for free. read more

I love going to Ralph's, but our experience there with an employee was horrible. We arrived at 9PM, walked around, grabbed a few items, and realized we needed to use the restroom. We went to the front and asked an employee (woman, maybe in her 50's, shoulder length frizzy hair), for the bathroom code. She rudely told us they don't give out the code and that no one was available to go put in the code so we'd have to wait until someone was back from their lunch. We decided not to purchase anything and left the store. Went to the nearby McDonalds which was very nice inside and was able to use their clean restrooms. Whenever I've gone to a Ralph's, the employees have always kindly provided the code so I was shocked to hear they wouldn't provide it. read more

Terrible customer service!! Went to grab a cart and my sweater got snagged and ripped a hole in it. Cart had a rusty sharp edge. Went to speak to the manager about it and she never apologized. In fact I felt like she thought I was crazy for even complaining about it. I told her at the very least. Maybe she should take it out of the rotation, so it doesn't happen to anybody else. She followed me out and did attempt to take the cart out of rotation, but again never apologized. I know it wasn't her fault but it honestly isn't that her job to be the customer service representative for Ralph's? Even a tiny apology would've gone a long way!! read more

I feel like a 3-year old in this store needing to say, "MOMMY, I NEED TO GO POTTY!" The bathrooms are locked and you must find an employee who is free and NEVER near by to unlock the bathroom for you. I am a grandparent and this Ralph's has lost a customer! read more

They charge me $9 for 6 cucumber very bad customer service they were very rude. They have one or two employees for the whole store. read more

Ralphs - Grocery Near Me - San Luis Obispo, California

I come to this Ralph's to fill up my water jugs and decided to pop in and see what they got. The staff is super friendly and the place is very clean. It's a HUGE grocery store, big building. This Ralph's doesn't do it for me because I eat organic and low carb (most of the time haha) and although the store has some options, they are not as budget friendly as other stores ie. Costco, Trader Joe's & Grocery Outlet. If you could care less about health food, this is a great place to shop, as the size of the store offers a tremendous amount of normal foods. read more

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This Ralph's review is based on my personal experiences. I understand other Yelper's frustration at perhaps not receiving the very best in customer service, but as a former manager in the retail foods industry...it is important to point out that it is extremely difficult to control "the attitude" of every associate on the sales floor! The goal is to provide "Superior Customer Service" to EVERY customer at all times, but realistically Yelpers...it that the REALITY? I can tell you, it is not. Customer service IS part of the Star Rating consideration for this review...my personal interactions with the Store Manager, Helen (Customer Service Manager), Mark (Produce Dept. Manager), as well as various clerks from the Deli dept. to checkout, have all been very professional and amiable. Thank-you to those mentioned above. As ALWAYS (the theme in most of my reviews) my main concern is "value" received for my hard earned money...and I can honestly say, IT'S HERE! (See "shopping cart" pic) The "reduced" price offerings are incredible. The store itself is clean, well organized (the major departments, all part of "the cake walk" around the circumference of the store) are kept "fresh and appealing". Since I shop here, at Ralph's, for the bargains ONLY...I can not and will not speak to the prices on general grocery items. The offerings do include some specialty items I cannot purchase at my regular discount grocery store (that makes me happy) and I have found items here (especially in the Produce Dept.) that for the same item (example: Moon Drop Grapes) I would pay much more for at Whole Foods! All in all, in this Yelper's opinion, Ralphs (SLO) you have earned this "highly recommend" review! read more

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Nice Ralphs store location we stopped at here visiting a friend. Right up pretty much on the beach. Nice decorated store with the best produce and deli area. I stopped in and got some groceries for our party we were having. Reasonably priced foods in the deli area. Store is well stocked and clean. Everyone seem to be happy working here in customer service. This will be my go to store anytime i am in the neighborhood. read more

When you walk in you can almost always smell the moldy produce. Then you can walk around to confirm. The oranges, berries, and onions are almost always moldy. There are always expired items throughout the store so you have to be extra careful to check all expiration dates. No one ever walks around the store to check things. They will have one cashier working on busy days but three working when there is no one in the store. The people who work there are nice, it just seems there is a lack of leadership or direction. read more

I'm not a sushi eater but hubby loves it. He had tuna sashimi and tuna rolls for dinner. Said it was fresh and some of the best he's ever had. And he's had it all over the world including Japan and Hawaii. Reasonably priced too. read more

I'm writing this review right outside of Ralph's! Produce is fresh, meat is fresh, and the grocery clerks are nice! In particular, every time I've picked up groceries from here, Jeff has been incredibly friendly, helpful, and communicative. He called me a few times to let me know that my order was ready in case I wanted an earlier pick up time. Thank you, Jeff, you da best! I use to go to Trader Joe's but this is my grocery spot now. Thanks Ralphs! read more

The Vons in the Marigold center run circles around these guys. This grocery store is embarrassing. There's never fresh fruit cut, and if there is, there's barely any to choose from and it looks like a 5 year old cut it, all of the chicken options in the deli are ALL fried, even the suppose "oven roasted" chicken, which the employee serving had no problem admitting! if you're looking for a healthier option then isn't necessarily healthier. There's never any sanitizer wipes when you walk into the store and the attitude of all the workers is depressing, they don't like their job and it shows. It sucks when you have to drive all the way across town because its that much better read more

Always come here pretty late since it's one of the few grocery stores open late. It has a good selection of items and I always find pretty much everything I need. Staff is usually pretty nice, checking out is quick and easy. Pretty good selection of alcohol and they have good prices. It's got clean floors and I've never really seen any dirty spots there. Overall definitely would recommend shopping here. read more

Service was excellent at the flower department ~ the clerk was quick, efficient and creative with our balloon bouquet

They need to update their hours on both Yelp and on their website. I like grocery shopping late at night and I went to shop here at 12 am because both yelp and the website state the store closes at 1 am. The employee said they are closed and that they close at midnight on Sundays. It would be nice to not waste my time next time by providing accurate business hours. Worst of all Yelp said they updated their hours a month ago... read more

We came here to shop for our SLO vacation. It was clean, and not crowded. The produce section was fully-stocked. I thought it was interesting that the strawberries were from San Diego, because I live in Southern California. It was fun to come here with the family and just pick fun, vacation food. read more

So today, when my sister and I were checking out, a cashier named Karen was really rude. When my sister had separated two different checkouts, Karen seemed to have a problem that she was using her EBT card, and also proceeded to basically toss the food items into the bagging area out of frustration towards us-for no reason. She was also giving my sister a hard time about buying an Amazon gift card, and assumed that she was trying to steal it when in reality her scanner just wasn't working. Her attitude towards us was very unacceptable, and she wasn't apologetic at all whatsoever. Another nice cashier assisted us, and we were able to finish the transaction thankfully. But the bottom line is, Karen was blatantly being rude towards us when we were simply trying to buy food and a gift card tonight. read more

Products are generally alright--I like their clearance section and how they have a wider variety of items and brands. HOWEVER. Everyone at the cash registers are the absolute WORST. Two weeks ago, I decided to buy ten water bottles that were $10 for 10, kept nine in my reusable bag, and gave one bottle to and let the cashier know that there are ten of them in my bag because, figuratively, it would have been a lot of work for her to scan all ten water bottles. I thought it was considerate, but apparently not. She rolled her eyes, raised then furrowed her brows a little, and then got my transaction over with without reciprocating when I said "Have a nice day!" I understand what it's like working long shifts at a register--it's exhausting as hell and it's not the funnest job--but at least be polite. Too bad, everyone at Sprouts is a million times nicer and their products are even better. read more

Great selection of produce. And the prices are wonderful. My wife & I were able to buy massive lemons at an insane price. Where we live in LA, they're usually priced per pound. Here they were priced at each! I love stumbling upon things like that. Customer service was also lovely as always. That's always my favorite part about shopping at Ralph's. They just seem to care more about their job than other branches. This will from here on out be the go to supermarket when my wife & I take our weekend trips at the Central Coast. read more

I used to shop here a lot when I lived in San Luis. But not so much now. I tend to prefer Lassens or Trader Joe's. That's being said this is a nice store and well stocked. It's typically clean though it can get very busy and the lines can be quite long at checkout during peak times. The deli is nice and the fried chicken is good. The beer and wine selection (and even the booze) is great. The produce selection is nice though not totally abundant. They have a bank here and a florist too. There's nothing wrong with this place it just doesn't have any of the more niche brands I prefer now. But for general shopping for most this place is great. read more

I was reminded today why I never come here. I'm in SLO fairly often and usually go to the competition down the road for groceries. I had just driven 3 hours and took the wrong turn and ended up here. Figured why not. So I go to get what I came for and checked out in the express line. Right off the bat I got a bad vibe. I inserted my card and the chip reader didn't read it. I took it out then inserted again. Still no dice. So I swiped it and of course it didn't work. The cashier, Shellie M proceeded to tell me "with the chip card you need to keep inserting it." So I did for the 3rd time and it finally worked. So I'm thinking my visit is finally over and I can go about my business. I walk over to get my stuff and I hear Shellie say to the next customer "there's always someone who doesn't know what they're doing." I would otherwise let it slide, but she said it with such a rude tone. And if you're wondering why I didn't say anything to her directly, it's because I had just driven over 3 hours and had no desire to argue with someone. So friendly reminder to your staff - don't be such bitches to your customers. I most likely will never come back here. Vons down the street has FAR better employees who appreciate their customers. Or if you're going to talk shit at least wait until you're sure the customer is far from your earshot. read more

I do Ralph's pick up orders pretty much exclusively. There is a woman who brings the groceries out who is just so so nice. I wish I caught her name, but her customer service is phenomenal. She puts a huge smile on my face consistently. The pick up department is so efficient and accommodating, which does not feel like a big box store at all. Highly recommend! read more

We happened to stop in here on our way home even though this isn't our regular grocery store. I'm familiar with shopping later at night (I prefer going after my kids are in bed) so I know that's typically restocking time and generally when stores clean, so things are moved around. But tonight at this Ralph's it was a complete mess! The whole store is super dirty. There is dust on boxed items on the shelves and spider webs hanging off the top shelf. The produce section had a giant hose running all the way through it so I couldn't even push my cart around; not that it mattered because once I got over to actually choose our veggies, they weren't even there! I don't know if this was out of the ordinary or how things regularly go at night... but whoa. Ralph's has some work to do! Checkout staff was nice, so that helped the rating. read more

Ralphs - HUGE spider webs around the candy aisle. - Grocery Near Me - San Luis Obispo, California

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This is honestly the biggest Ralph's I have ever been too. I came in just to get some ginger tea & came out with so much food lol. Very well cleaned & organized, was a bit overwhelmed on where everything was but the staff here are very helpful & friendly. read more

I'm a bit surprised that I was able to find a 5 spice seasoning here. When I was at a Safeway up north, there wasn't any 5 spice there so I didn't expect it here... but yay! This place is fairly large with lots of bakery options aside from groceries, toiletries and etc. I'm usually use to going to Safeway since I don't think I know of a Ralph's up north but I'd like this place just as much. They have their card for gas and sales. When there's a holiday, they have a table set up with items that are related to the holiday (the Valentine's Day table had chocolates, a necklace and 50 Shades of Grey stuff). Final Thoughts: Prices are fair, staff are friendly. It's a decent grocery store but don't forget to bring your own bags. read more

BEST PRICES in the area; BEST DEALS! My favorite grocery store in SLO. I have been a patron of this grocery store for the past seven years despite living a lot closer to other stores. -The staff is always friendly and helpful. -The aisles are wide and the store is spacious. -The shelves are always well-stocked with diverse items and new sales. Excellent, excellent store that I cannot say enough good things about. Open until midnight daily. read more

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Very clean and organized. Friendly staff. Great ambiance. Fair prices and in a great location off the freeway.

I am very disappointed in the customer service. Today, I just witnessed what started out innocent to a very disturbed employee. A gentleman (customer), was in the self check out the kiosk and had an issue, which led to the employee assisting him and resolved the issue fairly quick. Immediately, the customer turned and thanked the employee, saying "Thank you Sir," and the employee with an attitude corrected the customer and said, "It's Ma'am!" With no hesitation, the customer apologized and the employee was still aggravated and continued to run his mouth. Accusing the customer of being insensitive to the employees' gender; threatening to call the police on the customer. The customer questioned him, on what law he broke to make a call to the police for them to come out, the customer then requested for the employee to get the manager, who denied the request and asked him to leave the store. Again, the customer said, "I'm sorry I had no idea", and the employee stated "well then you will know better next time, and again was asked to leave the store. The customer was obviously embarrassed and left the store. There were a few other customer who witnessed this encounter and appeared disturbed by your employee's handling of the situation. I personally feel very sad for this customer and how he was treated. He truly meant no harm! read more

Loving this place for EVERYTHING cold and flu related! Even some self soothing items!

I like this store because it never seems to be very busy, and most of the staff are really nice. Once there was a manager who was very rude to her employee and I regret not taking her name and complaining. I also enjoy this store because they have good deals on items in store and if you have the online app and sign up you can download free item coupons every Friday. We load up at least three weeks of free Friday downloads before going in and collecting them. It's great! The app also shows the aisle that the item can be found in. So easy and convenient. This store can be kinda pricey compared to other stores so anyone with a smartphone that likes free stuff should definitely get this. read more

Went through the self checkout and it had been a really good experience throughout the whole shopping trip, everyone was helpful. Accidentally grabbed two different brands of the same item so I asked the gal to help me void it off. Holy cow, I thought she was killing me with the daggers in her eyes. She should be happy that she doesn't rely on tips... read more

I come here weekly to buy groceries and usually the staff are really nice and helpful. This last time i went i was unloading my groceries to check out and the cashier was talking with another employee. When i finished unloading all of my groceries, she was still just chatting away as i was just standing there waiting for her to ring me up. I waited about 30 seconds for her to start scanning my groceries. And once she started scanning them, she looked at me in disgust like i was a burden to her to interrupt her conversation by choosing her checkout line. It was ridiculous. It was very rude and bad service. read more