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    Ralphs

    2.6 (160 reviews)
    ModerateGrocery
    Open 6:00 am - 1:00 AM (Next day)
    Updated 2 months ago

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    This man doesn't like to be bothered.

    The worst, most insulting customer service I've ever had. I was shopping at Ralph's after church when I had an immediate need to use the bathroom. That happens when you're a 70+ year old guy. I found the bathroom in the back corner near the pharmacy, but it had a combination lock, which makes sense these days. I asked the Pharmacist for the combination but he refused to give it to me, and sent me to the front of the store to get it from a manager. The produce guy took pity on me and gave me the combo, just in time! When I finished attending to my needs I exited the bathroom, and seeing the Pharmacist in his cage asked him why he wouldn't give me the combo. Having just come from church I was dressed in my Sunday finest and I was pushing a cart of Ralph's finest I was planning on cooking for a big Sunday dinner. "We don't like to be bothered" was his response.

    Paul told cashier that I might peel off the Reduced label and return the 4 bags to get $80 barcode full price refund.
    Julia G.

    This one star review is only for my experience on Fri Nov 18, 2022, with employee named Paul, short guy with short dark brown hair . I found four 1.6 lb bags of shelled pistachios on the clearance rack for $9 a bag. I know the cheapest pistachios where you pay for the shells cost $5.99 on sale at Sprouts, usual sale price is $6.99. Costco's shelled pistachios are $18.99 for 1.5 oz. This clearance label does not say like the other clearance labels say, what the "WAS" price was. Employee was adding a cartful of clearance bakery items to the rack, so I asked her what the regular price was of the bag of pistachios marked down to $9.00. She said to take it to the cashier up front and they will tell me. When I asked Paul, who was at the self serve cash registers to help me find out what the original price was, he put up a wall of an unwilling attitude and said it could not be done. When I told him that his co worker stocking the clearance rack told me the cashier's would be able to tell me, he said that his cash registers in the self serve were "too sensitive" and he did not want to subject them to my request. When Paul saw me starting to peel back the clearance sticker from the original barcode, he said what I was doing was "illegal". I got in a female cashier's line. She peeled back the rest of the Clearance sticker, that I had started, and scanned the original barcode. It said $19.95 was the original price. Wow, I told her. I am going back to get the other two bags I left on the Clearance shelf, cos not knowing what the regular price was, I only brought two of the 4 bags to the cashier just to find out how much the discount was. When I told my cashier to charge me for 4 bags, Paul told the cashier in front of me and the customer behind me "make sure you write this down, because she may return the next day, after I peeled off the Clearance label, in order to return the 4 bags and get $100 refund at regular price.". I was shocked. I thought Paul's conduct was so unprofessional that I am going to tell the store manager what Paul said and give this Ralphs a 1 star review about my experiences v--- - with Paul. His whole demeanor from the time I asked if he could to me the original price, will last in my memory everytime I come to this Ralphs. I see this Ralphs has more 1 star negative reviews than any other star rating.

    This is from a recent visit.
    David K.

    The people who work here are nice. The place is fairly clean. That's all that's positive to say here. The shelves at this store are typically empty of basic items. It's so frustrating to be unable to complete your shopping. Every time I've spoken with management they blame "the supply chain." But the Ralph's just north on Ramon does not have the same problem. This place is so bad I've stopped going here even though it's two minutes from my house.

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    No matter how slow or busy... they'll have insufficient staffing and you'll wait in line ten minutes. No exceptions.

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    3 years ago

    What's up with the Deli and always having to wait forever because there's only one person. Terrible service. Should have gone to Staters

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    Page 1 of 4

    Ask the Community - Ralphs

    Review Highlights - Ralphs

    Gotta love the friendly staff in the Deli dept.

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    Trader Joe's - Smells exactly like a fresh tomato leaf. Might be an acquired scent...

    Trader Joe's

    4.1(168 reviews)
    3.3 mi
    $$

    It was probably the wrong time to come when it was Mother's Day weekend....lol... of course I…read moreneeded the essentials as well as my weekly flowers arrangement. Um, it was pretty raided. They did have a good selections but what was left when I got there was pretty slim picking. Everyone picking something up which is great. Fast forward to Tuesday morning. The rush is over and everything is back in stock. The flowers are ready for picking. All the orchids plants are fully stocked, loads of the peonies on full display. Get them while you can as they are seasonal and only available during certain months. Besides picking up the flowers, they alway have everything I come for and then some. The isle and shelves are alway neat and clean. The staffs are alway so friendly and welcoming. I've seen some even help people take their groceries out to their cars for them. Service is alway great and the shelves are always stocked. One of the nice stores.

    Absolutely a fan of this TJs, helps to be one of very few in the CV, La Quinta and Palm Desert…read morebeing the others. If you're in need of any Trader Joe's thing, then you must stop in at this one in Cathedral City. Located off Palm Canyon in the shopping center with Target, El Pollo Loco and lots of familiar spots, but next door to Boomers - National Amusement Center which keeps this parking lot extra lit. The layout is pretty easy and classic to the ways of Traders locations. I'm usually only in town for a weekend here or there and when coming up to visit friends and or/stay this is one of my main go to places for snacks, small groceries, and wine. The service here is great and even when it's very busy I still feel like everything runs so smoothly. Awesome produce, nuts, hummus, dips, chips and veggie friendly finds. Impossible nuggets in the frozen section? Yes, please! A bottle of French rosé... It's a yah! Good prices and quality everything. Whether your local, passing through as a traveler or just visiting. This Trader Joe's will be good to you. And yes like any places they may run low or out of popular items or even discontinue things, however you'll be surprised when you discover new ones. Open 8 AM to 9 PM daily. Holidays pending.

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    Trader Joe's
    Trader Joe's
    Trader Joe's

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    Jensen's Foods

    Jensen's Foods

    3.4(211 reviews)
    1.3 mi
    $$$

    Classy joint. Other…read morestores I couldn't find anchovy paste. Here. 4 choices. Like a kid in a candy store. Good vanilla Invites in the back. I picked up some Brie. Double cream. And some great butter crackers.

    I was denied the Senior discount offered @ Jensen's on Mondays, I was told we got to inform the…read morecashier before they start the registration of the products. I've been going to this store since the 6 months I've been living in PS . Besides all the employees have been very helpful and caring due to my Senior status. I was unlucky to get the employees who gave me the wrong order and overpriced my previous order. I'm senior and I felt disrespected having to unsuccessfully argue holding the line and giving up paying the excesses of price of the order, holding the previous order on my hands. The indifference of the cashier and on top of that being denied a senior discount which I'm in title of... was quite offensive. But we're on the holiday season and I'm not need this kind of situation. I paid and I'm now inform other citizens to be aware of this inconvenient policy. We old people need to be respected and to be handled with understanding. Please ASK us our age before start the registration of products. And be aware our order online are to be checked and give to us as written on the order. PS: Bellow it's the answer I got from your management: Hi carlos, Thank you for your email. First off, I want to apologize for your experience here at Jensen's. I am so sorry this happened to you on Thanksgiving; this is not what we want for our customers. We wanted you to have an amazing experience, and we fell short of that. And regarding the Senior Monday discount you have to ask for the discount upon checking out this is policy. Next time you are in, please ask for me, Mike Henderson. Again, I am truly sorry. Call me if you have any questions or concerns 760-325-8282 All the Best and Happy Holidays, Mike THANK YOU FOR YOUR ORDER! ORDER #32337 PICKUP DATE: Monday, November 24th PICKUP LOCATION: Jensen's Foods Palm Springs 2465 East Palm Canyon Palm Springs, CA 92264 (760) 325-8282 YOUR ORDER: item price qty total Yukon Gold Mashed Potatoes $6.99 1 $6.99 Old Fashioned Cranberry Walnut Relish $9.99 1 $9.99 Boar's Head Sweet Slice Boneless Smoked Ham $10.99 1 $10.99 Fresh Baked Dinner Rolls (Dozen or Half Dozen) - Product Options: Plain , Product Options: Dozen ($5.59) $5.59 1 $5.59 Homemade Stuffing $8.99 1 $8.99 Jensen's Own Green Beans $8.99 1 $8.99 Brussel Sprouts with Bacon $9.99 1 $9.99 Fresh Baked Pumpkin Pie (9 INCH WHOLE) - Product Options: Half ($9.99) $9.99 1 $9.99 Fresh Baked Butterflake Rolls (Dozen or Half Dozen) - Product Options: Half Dozen ($4.99) $4.99 1 $4.99 Secret Recipe Turkey Gravy (32 oz.) $10.99 1 $10.99 Mom's Famous Candied Yams $9.99 1 $9.99 Estimated Total: $97.49 Deposit Paid: $0.00 SPECIAL INSTRUCTIONS: If you need to contact us about your order, please contact us at hello@mg.jensensfoods.com Thanks, Jensen's Foods THANK YOU FOR YOUR ORDER! ORDER #32337 PICKUP DATE: Monday, November 24th PICKUP LOCATION: Jensen's Foods Palm Springs 2465 East Palm Canyon Palm Springs, CA 92264 (760) 325-8282 YOUR ORDER: item price qty total Yukon Gold Mashed Potatoes $6.99 1 $6.99 Old Fashioned Cranberry Walnut Relish $9.99 1 $9.99 Boar's Head Sweet Slice Boneless Smoked Ham $10.99 1 $10.99 Fresh Baked Dinner Rolls (Dozen or Half Dozen) - Product Options: Plain , Product Options: Dozen ($5.59) $5.59 1 $5.59 Homemade Stuffing $8.99 1 $8.99 Jensen's Own Green Beans $8.99 1 $8.99 Brussel Sprouts with Bacon $9.99 1 $9.99 Fresh Baked Pumpkin Pie (9 INCH WHOLE) - Product Options: Half ($9.99) $9.99 1 $9.99 Fresh Baked Butterflake Rolls (Dozen or Half Dozen) - Product Options: Half Dozen ($4.99) $4.99 1 $4.99 Secret Recipe Turkey Gravy (32 oz.) $10.99 1 $10.99 Mom's Famous Candied Yams $9.99 1 $9.99 Estimated Total: $97.49 Deposit Paid: $0.00 SPECIAL INSTRUCTIONS: If you need to contact us about your order, please contact us at hello@mg.jensensfoods.com Thanks, Jensen's Foods jensensfoods.com To ensure emails from Jensen's are delivered to your inbox please be sure to add hello@mg.jensensfoods.com to your email address book or contact list. This message was intended for costaweber@me.com © Copyright 2025 Jensen's Foods

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    Jensen's Foods - The floral arrangement I ordered from Lidia!

    The floral arrangement I ordered from Lidia!

    Jensen's Foods - The Bob Hope Classic sandwich, macaroni salad, pickle

    The Bob Hope Classic sandwich, macaroni salad, pickle

    Jensen's Foods - Outdoor seating for a nice break.

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    Outdoor seating for a nice break.

    Walmart Supercenter

    Walmart Supercenter

    1.8(327 reviews)
    2.5 mi
    $

    I see the fascination with this place. I see what it's all about now. I've been to the usual…read moreWalmart here and there but this super center, it's totally a one stop shop. I don't know how they pick and choose location to add one compared to the normal. I've only been to the one in Orlando and now this location in the desert. Of course you have to have a massive parking lot to accommodate the loads of shoppers and wanderer's. Three entrances on either end of the store and garden center. There's a fast food place inside, you have the deli section and bakery. Of course the frozen section with quite some nice decent items. It's basically a grocery store on one side of the place. Even a decent isle for the international goods. There's a fairly decent section/department where the alcohol is located. So you have one side that's groceries and the other is basically everything else. Home goods, technology, clothing and so on. There's even a pretty decent size garden center that is pretty massive but it was a little sparse with what they offered. Some patio furniture, mainly soil and the usual pots and some plants. They also have a department for delivery and pickup. It's quite interesting for me...lol... Of course you have the option of self checkout or with someone. Bags are additional fee as we all know. What I didn't understand is, some of the items you would need to pay before hand if you want them. There's the beauty department where you have to leave your basket outside and pay for what you need before returning to it. And some other items in the store where you have to do the same or they can leave it at the customer service counter until you're finished. I had to do that with a measuring tape. We were still shopping and asked if it was ok. The staff seemed a bit annoyed with the request but took it to customer service anyways. Besides that concept, it a pretty good place for your one stop shop.

    While visiting Palm Springs for a few weeks, I went to the Walmart on 5601 Ramon Rd. I ran into an…read moreissue with two VISA gift cards that would not go through. Fortunately, I was helped by ANEL at the Front End Customer Service desk, and I can honestly say it was some of the most exceptional customer service I've ever experienced. It took about 20 minutes to resolve the issue, and throughout the entire time her patience and professionalism never wavered. In fact, she thanked me for my patience -- when truly it was her patience that carried us through the situation without a single harsh word or hint of attitude. Outstanding service like this deserves to be recognized. Thank you, Anel.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Aj Market - Varieties of cold drinks : coconut, boba,salted eggs "pink" , eggs  Tofu, frozen meats , Longanisa, vegetables

    Aj Market

    4.8(55 reviews)
    2.0 mi
    $

    This Filipino Market is off Williams Rd & E. Ramon Rd…read more Upon entering I was greeted with good afternoon, so friendly! I noticed how super clean it was & highly organized with attention to details . This Filipino market has all essential for making delicious home cooked meals I can find so many ingredients here I was beyond thrilled ! They gave so many options too, whether it's vegetables, sauces , delicious bread, chips, seasoning, noodles, frozen things, refrigerated things, desserts and cookware. Not only do they have just Filipino things here they have a variety of Korean, Japanese, Vietnamese, Chinese , a bit of all the Asian countries! The staff are all so super friendly and super down to earth! I felt so warm & comfortable here. I had some trouble looking for some Calamansi ( which is a Filipino lime ), Judie saw I was having trouble looking for something she quickly helped me . I was so thrilled to find them. I think their price points are amazing! Especially for the great quality & Freshness of groceries here! Judie was so kind, caring sweet, she was super polite, down to earth! She has this upbeat positive vibe about herself that really radiates! She is your rarest of Diamond, her shine will never fade! I did also talk to a young man there he was super sweet & kind, so a big shout out to him! So I bought today: 3 Bin bin rice cakes 4 melon spring wrapper Lucy Ginger Brew Salabat 7 bags of Kit Kats 1 maggi seasoning sauce 4 mama Sitas Tinola Ginger soup base 3 fresh Calamansi 2 ginger candy 1 Ginger I would like the thank AJ Filipino Market for a wonderful & amazing visit! I would Love to Thank Judie for making my visit so memorable!! I'll Definitely be back again!! I'll tell all my family & friends to visit here! Please be kind & courteous to these hard workers!

    Ever since moving to Coachella Valley, I have been coming here to supply my pantry with all my…read moreFilipino essentials. Patis, Datu Puti Soy Sauce and Vinegar, Alamang, Bagoong, Sinigang and Kare Kare powders, jufran banana ketchup, and Ox and Palm corned beef. They have all the essentials. They even sell some Valerios bakery goodies at the front near the check out. The vegetable selection is also pretty decent: ampalaya, okra, talong, a wide selection of pechay and root crops. It's honestly a life saver and a gem for the Filipino community of the desert. The store is very small and can feel crammed at times, but I am so happy this place exists. The employees are very helpful and kind. I love this place!

    Photos
    Aj Market - Ginger brew Salabat

    Ginger brew Salabat

    Aj Market - Ginger

    Ginger

    Aj Market - Desserts : popsicles ice creams , mochis, ice cream fish sandwich

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    Desserts : popsicles ice creams , mochis, ice cream fish sandwich

    Ralphs - grocery - Updated May 2026

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