This review is specifically for the pharmacy department!! This is the second time I've gone in with no insurance for prescription and they have applied coupons that beat my goodrx coupons and honestly it means the world to know I am not gonna hemmorage more money after being seen by a provider without insurance. They are also super quick. read more

Dirtiest Ralphs I've ever been in. Only one full service check out open at a time. Deli counter closes at 5 p.m. why even bother having one.

I really do not like the self checkout and this store really wants me to use them. Even on the weekends and holiday shopping they have only one or two cashier lines open. Big long lines for these SHOULD trigger the manager to open more lines! Manager l, please open more cashier lines. I'm a good customer. Those self check out machines are awful and annoying. read more

Ralph's is my go to local grocery store, it meets all my basic needs. It's not mind blowing, but it does the trick for being a few miles from home. The selection here is descent, but the produce leaves a lot to be desired. I much prefer Sprouts for quality and selection for produce but it's too far away. Ralph's is good for basic shopping and staple items and they have some good gluten free eats as well. Prices aren't super great and it's not a place I do a big shopping trip since it is more expensive. It's always appropriately staffed and everyone is courteous. I don't wait in line for too long so they do that well. Check it out if you need to and don't forget to pick up some halo top ice cream! read more

They had no frosting. it was out of stock. I asked the lady if they had frosting and she said yea, but she lied! how you gonna tell me you have frosting when you dont! Worst grocery store on earth! How you gonna be a grocery store with ZERO FROSTING IN STOCK???? NEVER COMING HERE AGAIN read more

I will admit that I like a few aspects of this market. I prefer the produce here over the nearby Vons, Albertsons, and Stater Brothers. The produce section is well-stocked, there's a little section of Asian veggies, and it has a bigger organic section than Sprouts. Yea, I really just said that. They have a great alternative milk section in the cold case, including Silk Nut Milk with pea protein. They have a decent line of organic foods all around the store. The sushi is pretty darn good, and it's made on the spot. Oh and this store carries Chuao chocolate now! I don't shop alcohol, meat or seafood counters, bakery, flowers, the pharmacy... I skip most dry groceries, such as the breads and tortillas for the crap ingredient lists. Trader Joe's does that better. I don't care much for the deli; I don't trust the ingredient lists like I do at Frazier. If this place had bulk bins, I'd love it! P.S.- I don't know prices to compare. I just buy what looks fresh. Pros: - produce section - sushi - lots of parking - huge frozen section Cons: - unimpressive deli - a lot of dry groceries have crap ingredients read more

Is there a way the customer can check the produce, before buying it? Not sure if this is sanitary, other than that the raspberries are tasty. read more

Ralphs - Grocery Near Me - Oceanside, California

Every time I go here, I get great customer service from bagging personal, cashiers and pharmacy. They really go out of their way to help you. read more

I went to your Ralphs on old Grove today and use the self check out. Like a numbskull I put the wrong phone number in so my Digital Coupons did not register. I did not notice until I got home, and when I returned the cashier, her name is Blanca recognized me And took care of my credit. I have had other encounters with Blanca and she is always so friendly and courteous. Another member who is always everywhere it seems is Jim I think he's a store manager he always knows where everything is and is friendly as can be. Thank you for making the chore of shopping less painful. read more

Apparently this is the only RALPHS Deli that Refuses to make fresh family subs upon request. Short old Hispanic lady that works in deli is lazy & rude. I hv never had such a horrible experience at any supermarket. This was not the first time either, I've had multiple bad experiences with this deli. Hope management takes the deli reviews into consideration & get better staff. read more

Okay, let me preface this review by saying that I wouldn't have thought about Yelping a grocery store until today! I just recently started to frequent this location due to a recent job change.So, let's break down why this place is so great! First, the place is always clean - I mean it not only looks good, but it smells good too! I've been in stores (Whole Foods and Trader Joe's) where this isn't always the case! But this location looks like a niche type grocery store and not necessarily a chain! My bank is inside the store - UBOC! This is very convenient for me! Usually, I see Wells Fargo, Chase, etc., but to have UBOC right there makes this place another star up! I went in today at lunch time to order a cake for a special work event tomorrow. Normally, there is a 24 hour time frame (I needed the cake tomorrow morning at 0900), but the bakery person who took my order was SUPER sweet (no pun intended)! She nailed what I needed and was pleasant about it, no attitude, no "well you're past the 24 hour cut off", just we'll take care of it for you! With a smile! Then I decided to get a sandwich. The deli lady was great. The lettuce didn't meet "her" standards, so she went back and brought out a whole new batch! It was great!! She was so personable and actually cared about what she was doing! What a change, she looked like what she was doing was more than just a job! Definitely a great place to shop! read more

Where to start. Very disappointed in this location. Whether your needed items are in stock is always a gamble. I purchase Kroger microwave popcorn, Abound canned dog food (beef grain free) and Gardien breakfast bowls each trip, or try too. They are out of all three when I went yesterday and had only 2 lines open with checkers. Took 25 minutes to check-out after 15 minutes of shopping. It gets worse. Today I decide to go back to see if the dog food is stocked and to get a sandwich. I wait in line at the deli for 20 minutes (I'm 3rd in line and 2 people are already being helped). The two people slicing meats and cheeses could not be slower, but it's cool I'll wait for my sandwich. I see Tonya return and think "yes"! I'll get a great sandwich today (she's the best). No luck she's stuck pulling chickens out of the oven. My turn, and the lady says " we aren't making sandwiches". WTF not I think, just watched you and your co-worker slice three packets of meat and cheese for the last 20 minutes. To shocked to retort with a smart-ass comment I leave to retrieve the dog food. But it's still out. See the manager hanging out and ask him how long the deli will be closed and it would be nice if maybe they put up a sign or something since you can't tell they aren't making sandwiches when standing in line watching people slic meat and cheese, which BTW goes in a sandwich! He replied " well with the holidays, staffing and COVID we aren't making them". I let him know a sign on the display case would be nice since I just wasted 30 minutes of my time waiting and driving down. Time to step it up Old Grove Ralphs. The only bright spots here are the cashiers and Tonya in the deli. read more

After at least 6 weeks of notifying bakery dept. of the small flies in there self-serve, enclosed bakery box, they are still there. I told a bakery attendee again but was told to tell the manager. It seems that after 6 weeks they would do something to get rid of the small flies in there. Go look for yourself, but be cautious about buying anything that they are drilling in to. read more

One of my favorite stores to shop in. Well kept clean and organized. Employees there are amazing. Especially Patty, she is a great help. She was very helpful when I was looking for a particular bottle of wine. Unfortunately the did not have it. Patty saved the day by recommending a bottle close to what I was looking for. Honestly I think I'll be shopping for the one she recommended rather than the one I originally bought Lol. Overall great store and amazing staff read more

Lately I've been dreading going grocery shopping because my 6 month old always seems to get fussy at checkout. The cashiers are wonderful and the sweetest for always telling me that I'm doing a good job as a mom plus they always offer to help me to my car so I can comfort my fussy baby :D Customer service here is great! read more

I live 5 minutes away so this marketplace is very convenient for me to go to! The staff are super nice and helpful!!! I haven't came across anyone who is rude or not willing to help! Although two different times they forgot to put some merchandise in my bag so I make sure before I leave the parking lot if I have everything in my trunk. It is kind of a pain but you don't want to have to drive back to pick up whatever they forgot. read more

interesting - i used to manage a high end grocery store so i know what i'm talking about i just asked an employee who was walking by the baking aisle i was in, a question. i could not find the baking soda at all. i asked her if she knew where it was and she said "on the aisle your on- you have to look up and down". omg ! what a helpful person! am i bothering you ? i'm so sorry !! deli guy helped me and he said it's on the opposite side you would think - and was actually nice so not all of their employees are rude !! read more

Ralph's is doing their clientele on instacart dirty.... they are posting favorite items as available, as bait for your order, then at the last minute, after you have ordered.... your toilet paper is Unavailable. There are several BAIT items beware read more

My go to grocers until a huge, very obvious change in customer service. If there was a change in management, the change is dragging the business down to the grave. Ralphs / Kroger is a top grocer brand and who ever is managing this specific store in Old Grove, OCEANSIDE right now needs to be replaced ASAP! For now, Target, Walmart, Aldi are the top. read more

6:30 on a Friday night, and they have one register open. The line is crazy long, and no one has called for help. You can provide better customer service than this. read more

Ralphs - Grocery Near Me - Oceanside, California

Great Valentine presentation Mrs. Lila G. It is not a wonder to understand why this Ralph's Florist is "Top Rated" among other stores; same or the competition. Keep doing amazing arrangements. With a staff boasting the likes of (Front End-Maggie, Javi, Stephanie, Nina x2, Katey, Alyssa, Jazzmine),(Produce- George, Bob & Erica), and (Deli & Bakery- Cristina, Tonya, Kaitlyn, Francis) makes for happy customers in my opinion. read more

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I frequent a lot of grocery stores in the area and I have to say I look forward to coming to this Ralph's. Everyone is always friendly and helpful. The aisles are easy to navigate, the store is always clean, and they do well at ensuring quality items. Life isn't perfect and I think some of the negative reviews come from people with unreachable expectations. read more

David, manager, not helpful at all. Won't return because of him. However, Michele, the cashier that assisted me, was extremely sweet. She is the only reason for not giving this place one star. read more

I only go here if absolutely necessary. Selection in general is just OK. Wine prices are high, selection is marginal. Focused more on revenue than client. read more

What a mess! Water leaks everywhere, so many items out of stock, employees are giving up, bums scavenging overflowing trash, no carts, no baskets! What is happening with Ralphs leadership? Even regional leaders must be ignoring this store! I talked to the general manager, he has no ideas on how to fix these items! No answers to questions! Ralphs must be in serious trouble since they closed a store 3 miles away too! read more

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2 stars for a nice clean store, even though it is over merchandised. I came to a grocery store and I can't get through the aisle because of patio swing sets and tons of other, non food related junk. I was blown away by the high prices. I will never grocery shop here again. Way too expensive compared to other stores in town. read more

I stop here mostly for the deli choices and sushi (yes sushi, it's great for a grocery store and is a perfect option if you need a quick lunch but don't have any time). The produce selection is top notch - good prices and a wide selection. The staff have always been helpful and I like the layout of the store compared to other locations. read more

While the produce area seems smaller compared to others, I really enjoy coming here. I love the variety of milks, coffee creamers, and cold brew they have. I come here for the gluten free, dairy free, locally based, options. Their rewards system seems pretty decent too. Maybe not to the extend of Stater Bros, but I love the food choices available here. Meat selection is awesome too -- there's an actual seafood selection here and the turkey variety is too top notch!! The cherry on top is the vast bakery selection, deli, and sushi area! read more

A lot of employees act and looked pissed off all the time. The bakery and service deli suck. no more custom sanwiches in the deli, employees fighting with each other and if you ask the guy a question in the bakery, the male employee gets all mad says he dont know and thats not his department in a mean agrassive voice. bathrooms are dirty. tortillas are out of code. read more

I waited at the deli for almost 20 minutes....please staff your departments as necessary.

I shop here on a regular basis. Usually OK. Recently starting to see a decline in product availability and service. Today was one of those days. There was a sale on Jennie-O turkey burgers (front page sale item). I get to the meat area, no turkey burgers. The store manager was behind the meat case talking to a meat associate. He asks if I need help. I say I was looking for the sale item. He asks the clerk to go check. Clerk comes back and says "all out" and walks away. Manager goes to another customer. Well, crap. A simple "we're sorry" or "can we offer a rain check" would seem appropriate. Nope, just take my business for granted. Well, only for so long. So long!!! read more

Great employees and people! My fiance forgot to get her $20 cash back when she used self checkout, got home to tell me the whole debacle, she called in and an employee with MASSIVE amounts of integrity turned it in. Speaks volumes on their staff, I was sure someone just pocketed it.. especially since she came all the way home. Cheers!! And hats off to the staff at the Old Grove Ralph's Marketplace read more

Ralph's completely missed an opportunity to right a wrong here... I purchased a pack of Field Roast brand veggie sausage, not realizing it was expired until after my husband, in agonizing pain, asked if the sausages were expired. I should have checked the label because this isn't the first time I've purchased something expired from this store. But at the same time, I don't expect to enter an establishment to do someone else's job. I went the following morning with the receipt, the package, and the two remaining sausages for a refund. As an experiment, I went to the vegetarian/vegan section first to check other expiration dates. I was completely appalled. The entire stock of the sausages I had purchased had expired on 9/2/18 (made purchase on 9/5), and One was expired as of 8/26. Their entire stock of Miyoko vegan cheese was expired as of 8/1, and most terrifyingly, the Field Roast brand little mini roasts had expired 7/29. I showed the results of my experiment to the manager on duty, Shirley, and she promptly settled my refund and assured me she would have her staff clear the remaining expired goods as well as talk with the vendor that stocks their veg meat section. She asked for my contact info so she could call me later that day (I went early, around 9:00am). I never received a phone call back. My husband was writhing in pain, and doing what you don't want to imagine in the bathroom most of the evening and well into the next morning. Im not looking for free groceries for a year or anything, but something a little more than my $4.79 back and an empty promise of a follow up call. If you're going to sell vegan and vegetarian items (which is great! please keep doing it!), have some plan in place so that YOU are checking dates. It's "Ralph's" on the store front that we see, and "Ralph's" on our receipts. Don't play this strange game of pass-the-buck-to-the-company-who-isn't-here to save face. And for eff's sake, own up! I had called the same night of the purchase and the gal who answered the phone (clearly not management) had the audacity to cite the large quantity of items in the store as a reason they don't clear out the expired stuff! Kind of terrifying. So, the moral here: if you go to this Ralph's, expect to do the important job of making sure the products THEY are selling to YOU aren't expired, and if you happen to miss one, don't expect much more than a refund and "sorry, not our fault" followed by empty promises. read more

Great store! Beautiful, clean and well organized! Great selections of literally everything found at a grocery stores. It's a really great looking store from the floors to the displays. Flowers, deli, bakery, bank etc they have it all! Prices are fair. Located in the Lowes parking lot off the 76. read more

I'm glad that I live close to this particular Ralphs location! Employees are attentive, aisles/produce are always stocked and the lines move pretty fast compared to other competitors. If you come in through the entrance to the left side you'll see a selection of sushi freshly made to buy. Pretty convenient if you're looking for a healthy lunch or snack. Overall, the store has a nice setup. It can get to be crowded during peak hours but not too crowded to where lines back up into aisles. read more

ABOUT CUSTOMER SERVICE I had an issue with fuel credits - a Ralph's offering. So, I called "Customer Service", a number at their website. The first representative I talked with was ok but denied my legitimate request. I asked for a supervisor. I talked to one who told me he'd do nothing about my request and told me that any coupon you use at Ralphs has to be downloaded to your account at the Ralph's Website. I'm sure this is not required every time you use a Ralph Coupon. I see hundreds at the cash register every time I go. Also, he gave me no respect and was more or less rude. So, my call frustrated me to the point that I thought I'd do a Yelp Review on their Customer Service. And, if this is read by Ralph's administrators, you gained so little by not helping a customer and got bad PR out of it. read more

Meh... It's a grocery store. What's to say? All they need to do is sell the stuff I want and have it in stock when I want it. Only problem is they tend to fail in both areas. I find myself heading up the 76 to VONS more than I like. These guys need to get their act together. Seriously! How are you going to be out of my Home Pride wheat bread and ground beef and frozen French toast sticks on the same visit!?!?!? read more

Ralphs - Entrance - Grocery Near Me - Oceanside, California

Wish Ralph's had a better craft beer selection, but overall this is a quite adequate grocery with plenty of the core supplies. Their wine blends section is second to none, which is great for us "whinos". And being very close to our home in Oceanside, I particularly appreciate that they are not super busy most times that I visit ;) read more

Great staff, very friendly. They have self check out which is very convenient when you want to grab something quickly. I was assisted by a lovely young lady named Rachel in the deli department, she was very friendly and made the interaction great! The pharmacist Kathy is wonderful and very helpful. Alyssa a cashier is very friendly and always has a positive attitude. The entire staff is always willing to help. read more

The girl in the deli named Breeanne flirts with all the guys that come in. Waited 10 minutes for help as she proceeded to talk to the guy about meeting up later for drinks. Didn't even say I will be with you shortly. They were chatting he wasn't even purchasing anything. She Ignores customers that are females. The other girl Jennifer had to come over to help after assisting another customer. and guy in bakery is very helpful too. She needs to go somewhere else maybe in the cooler to cool off. read more