Purchased a vehicle from Raleigh Imports recently and had a good experience. AJ was straight forward and had excellent customer service. read more

raleigh imports - 2011 Hyundai Elantra Touring - Used Car Dealers Near Me - Raleigh, North Carolina

Great experience with this company. Knowledgeable salesman (John) and easy process to deliver car back to my home. Hoping the car is going to be a great ride for a long time! Pricing was competitive. read more

We bought a car from here and after 2 months it's been great, no surprises. I'm hopeful it will be good for years to come.

I pay for a car and after paying for the car, not even a month after. My car was giving me problems and end up being a engine temperature sensor then after that the whole car just started breaking down and I only had it for 11 months. It's about to be a year next month but I will be taking them to court do not buy from this company. They are shitty and they don't care about you. They just want your money. read more

My son purchased a car from here 3/27 on 3/28 he had to take it back due to over heating they said they fixed it a sent him home. The next day he was in way to work an car begins to over heat again we call Raleigh important they send someone to pick up car on 3/30 today is 4/10 and my son has not has his car with him for more than 24 hours and they been "fixing it" for a week now we constantly having to call for updates and now we have to wait another week and he is due to make his first payment in 2 weeks an hasn't had the car for more then a day. I don't know about anyone else but this is not good business at all and when you call them seem bothered and have an attitude. My next step is reporting this to better business bureau and the news I think everyone should know what's going on here so they know what they getting into before going here shop around. This has never happened to me before but I know for sure this is not how you do business. Hoping they get this issue fixed a possibly refund a month for his upcoming car payment because this is just not ok on many levels. Next step is to send the news to investigate waiting for them to contact me cause I don't know if all there cars have issues. I'll be back with an update on how they fix this issue. Good luck to everyone dealing with similar issues. read more

My recent experience with both a salesperson, AJ, as well as the owner, was extremely frustrating & disappointing. These folks were deceptive, poor communicators, and unprofessional. My attempts to address my concerns about how situations were being handled resulted in blame shifting and lack of accountability. As a result, I chose not to give them my business & would not recommend this business to others. read more

stay far, far away from this business. zero communication, didn't hold up their end of the buyers agreement and constantly had me on the run around. stay far away! read more

No no no and no. If you wanna be assaulted and mistreated and sold lemons then go ahead. Save your time and go elsewhere. 28weeks pregnant and sold a lemon and mistreated more than I ever have been. Cars are rigged up can't pass inspection. They start fights to trespassing you so you have to sue. Advice stay calm and just sue these people. Scammers and crooks. Punks at that. Poor black man in recon needs a new job. 2 months later can't drive the car and still no tags. They only care about robbing you of your money. If you have any sense to yourself they get mad. I was recording this because the first time I came they pulled some ambush attack on me. They were mad that I brought my boyfriend with me. I just can't believe this really happened to me. I needed that $6K for a lawyer for my child and Kyle knew that but still sold me a lemon. Bought my boyfriend up here with me because after 2 months still no tags and still can't drive the car. I was hoping to either sell it back to them or get help with all millions of issues with the car. They kept asking what car what year and classified me not as a person but another fucked up car they stole my money with. I couldn't believe it. They called us all out our names. Stuck up they stinky middle finger told us to shut up all kind of insults. It got pretty ugly. But Mono can I get that $40 that u offered me to sue you now because I'm gonna do just that. Know your rights people. read more

raleigh imports - Kyle and my the owner and assuming his wife running down to attack my boyfriend - Used Car Dealers Near Me - Raleigh, North Carolina

please, please, please!!!! if you value your hard earned money, do not & i repeat, do not buy anything from raleigh imports! i bought a 1999 chevy suburban, 4 days after the purchase the starter went out. i took it back and their mechanic rigged it up just enough to run for a few days until the rear end fell out!!! i had to pay for that!!! shortly after that the gear shiter broke as i was shifting to park, i had to replace the whole steering column!! i had to pay for all of the repairs myself, kyle lying ass acted as if he didn't know who i was. i am replacing the engine now, it over heated after all those repairs! kyle is a lying ass little man! the owner ain't shit either! i'm not even giving them 1 star! this damn post is making me give them a rating! they don't deserve nothing! lerone moore read more

Bought a car from them, they were not honest with me and a week after buying it I had to take it to a mechanic. The mechanic said there were so many problems to fix! The repair cost me about the same price as the car!!! I do not recommend buying from here!!! Also do not buy the warranty they offer it will NOT cover anything, they will claim that the problem was a standing problem when you bought the car!! Horrible business do not go here. read more

Stay away! I needed an old, small pickup to do community service work. They has a 2001 S-10 that appeared to be in reasonable shape with a good Carfax. The office is full of love, respect, caring signs but this dealership doesn't subscribe to these principles. I bought at asking price because it included a 90 day warranty and I was told by AJ that I could take the truck to any mechanic to get repairs done. I had a rear end problem and an indicator light problem and AJ offered to have his mechanic look at it. They kept the truck for a week and failed to fix the issue. I took it my mechanic and diagnosed a differential replacement problem. The warranty refused to help with paying for the repair, leaving me with a $900 bill. Do not deal with Raleigh Import or Protective warranty programs. read more

Very disrespectful and poor customer service purchased a car from here that was a pure lemon. I will never return.

4 minutes ago DO NOT BUY FROM HERE. Keep in mind anyone can post theses reviews. Even shop owners. So be careful with all of the positive ones. Bought a BMW 335i 2009 that I had for not even 2 weeks and immediately required repairs totaling up to $5,166 dollars. When asking the shop about this they responded with. "Try somewhere else it will be $200" Little did they know this was my 3rd shop that diagnosed the same issue's as the previous 2. They will sell you these cars with a smile on their face and tell you how great they are. Please be careful. Not to mention I was told they would mail me registration check since I was an out of state buyer and I have yet to see anything. Extremely rude and kept telling me to call back with no answers. Will continue to update. read more

So these guys lead me on for 2 weeks , got rude with my fiancé AJ and Johnny where the worst they never returned phone calls or anything they are sexist even after they made my girl sign as a co-signer she's self employed so that asked her for her proof of in come which she provided and AJ still sold the car from under Us , they also would claim to not be at the shop at the time but just a tactic to not speak with you, he even gave my his personal # and said if we had any questions to hit him up. Well I did just that to not get a response be side "sir please stop texting my phon this is a personal Line " but your the finance guy supposed to be helping me , but they are a very bad business I would not recommend them to anyone and will reporting them to the BBB and Angies list this is a very poorly ran business and I Blame AJ And Johnny all the positive reviews are from owners and employees Please do not trust these guys at all I will be posting this multiple times on multiple sites cause this is not the American way of doing things and I'll be dammed if I continue to let these people screw over hard working people and putting them in bad vehicles and practicing bad business in the great state of North Carolina read more

raleigh imports - Used Car Dealers Near Me - Raleigh, North Carolina

Fire N. E.Robinson, he doesn't care about customer other than make sale, he doesn't provide true information and, I am concern about personal information provided for personal application and I am monitoring my credit for it and, I don't true him. I both a vehicle with thousand problems that I can even explain, my worst experience in buying car. They send me to their unexperienced mechanic it was a hell, the problem still there. The owner is another late business personel with 1960 mentality. I believe the only person that understand business may be his son other that that I wouldn't recommend that place. read more

Stay away from this establishment. My sister a single mother and disabled veteran purchased a Range Rover from this lot, had a blown head gasket several check engine light codes that had been cut off with scanner. Management was very nonchalant about the situation at hand and did nothing to help. This all was found out the day after car was purchased. Would give zero stars if that was an auction. Very disrespectful to women. I repeat stay away the cars our priced low for a reason. read more

KEEP YOUR MONEY!! Don't even waste your time look elsewhere they sell u a car that is no good and will not fix the issues of the car that you payed for keep it pushing read more

The car was in need of major repairs. They pulled the car around as if was road ready, & it left me with the impression that's normal business for them. I say stay away. no deals here. There is no customer service. read more

These guys were great. Very honest and upfront about any defects, answerved all of my questions and had a great time doing it. We drove two and a half hours from Greenville to purchase a Camry, and I will do it again read more

When I talked to them yesterday morning, they emphasized that they don't hold cars for anyone, and that their policy is "first come, first serve". I said fine, and started to make arrangements to get a pre-purchase inspection done at a local mechanic. That's when they started to try to stall. He told me that he would call me back yesterday before they closed. Never heard back, so I called this morning, and he tells me that he DID call me back yesterday, and had a conversation with me telling me that he had a guy coming to buy the car on Friday (this call/conversation never happened...I don't know what he's imagining. He did tell me on our initial call that he had someone else interested, but that's it.) Anyways, even if he did make that call to me yesterday evening, what happened to "We don't hold cars for anyone."?? I'm not even trying to negotiate price on this car, I'm ready to pay their sticker price, and I can have the money to them today, as soon as a PPI inspection gets done. But no, they want to wait on this guy that's saying he wants to come buy the car on Friday. Very shady business practices here, extremely disappointed. read more

I made a clean purchase (no financing-paid cash) on a car over a month. I do not care for non caring fast talking places. They do not return calls and give you the run around when trying to conduct business transactions. Sadly, they have nice cars but not worth the headache and unprofessionalism. THEY ARE ONLY THERE TO TAKE YOUR MONEY. Before buying, you have to do your research when purchasing from them. They sale cars that have NO information about. They make you think you have a deal when you truly don't. I also had to return after my first 30-day tags to get additional 30-days tags because they are giving me the run around about the title as well. The salesman even used Good Friday for an excuse to why he couldn't make it to the DMV which was 9 days past my 30-day expiration. I have purchased several cars in my past and NEVER have I dealt with such crap. KEEP YOUR MONEY! read more

Very unprofessional and disrespectful. Worse car buying experience in my life! Acting as if they were too good for my money .

The owner is the shadiest, rudest, most hateful owner we've ever had dealings with. They don't even clean their cars unless they are taking pictures for them. Between the four of us (one works on cars for a living, one has bought cars for all four of his kids, and my husband and I have bought three cars a piece for ourselves), we have bought hundreds of cars, and were looking to buy two of them on the lot. He lies in his ads, if you have questions be prepared for a short answers without any explanations, and when you try to drive down a price because of one of the lies (saying it has cruise control when the control panel had been ripped from the wheel) be prepared for him to say "sorry you have no money" in the most broken accent you've ever heard, and be prepared for him to be disrespectful. He has no knowledge of customer service, and hardly has any knowledge of cars. Being nice to this guy doesn't work. Also, ps to the owner, we had 10,000 dollars in cash today, we just weren't willing to spend 4500 dollars on a 2001 modeled car that was missing major features, had been on the lot for months, had clear transmission problems, and was over 125,000 miles. Remember that when you tell someone they have no money. ;) We bought a bigger, much cleaner, nicer SUV in Clayton with a brand new transmission AND CRUISE CONTROL. Please, for your own good, DO NOT BUY FROM THIS GUY. There are SOOO many other places to go. ESPECIALLY on Capital Boulevard. read more