My ENT office is here, so I come in every six months or so. It's a very well-run facility, great…read moreparking, and fast elevators. I've rarely had to wait more than five minutes for my appointments.

I go to Dr. Isaac. She answers ALL questions and concerns,…read moreShe is compassionate, a great listener, professional, thorough, and a warm caring doctor. She takes her time and solves your health issues. My care is exemplary and my health has improved greatly because of her care. I am very grateful for her being part of the Duke system.

Thorough, professional, exceptional staff. My cataract surgery was a fantastic success.read more

I had a great appointment with Michael Mendsen, OD. He gave me the most thorough eye exam I've…read moreexperienced, dating back to my earliest eye doctor appointment that I can remember, circa 1992. Dr. Mendsen was highly recommended to me by my wife who also works in eye and vision care. It was hard to get an appointment with this guy! He, and I believe UNC Kittner Eye Center in general, is very busy. Dr. Mendsen told me he sees 17 patients a day, nine in the morning and eight in the afternoon. As a new patient, the earliest I could see him was seven weeks out. Based on my wife's strong recommendation and Dr. Mendsen's stellar reviews online, I thought the wait would be worth it - and it was. So, if you'd like to see Dr. Mendsen as a new patient, be prepared to wait at least several weeks, if not, months. If you can afford to wait, I think it's worth it. Once you're in, though, I think it gets easier to schedule an appointment with him. I went in for a routine eye exam, to get current prescriptions for glasses and contacts, and I wanted a good check of my eye health because I'm higher-risk for glaucoma due to my myopia (nearsightedness) and family history. As a new patient who was getting to know Dr. Mendsen for the first time, my entire visit lasted almost two hours. This time included my check-in time, time with the ophthalmic technician Megan, time with Dr. Mendsen, time alone while the dilating eye drops took effect, and time with Kelly Atkins, the contact lens lady. All staff I interacted with, from the COVID-19 protocols lady at the entrance to Dr. Mendsen's team, were terrific. I was seen promptly by Megan at my 1:00pm appointment time. I was told that 1:00pm is a good appointment time to get because it's the first appointment of the afternoon. However, I'm actually not sure that I'll book this appointment slot again because of how badly my vision was affected from the dilation. When I returned home from my appointment, I couldn't work. I couldn't read my phone screen and I really struggled to read the text on my computer screens. I ended up having to take the rest of my workday off sick, which fortunately wasn't a big deal. For my next appointment, I'll probably ask to book the last or a later appointment in the day so my workday is less affected. I was told that Kittner does a "full" dilation. I don't know exactly what that means, but I know I've never been affected from a dilation as much as the one I got from here. Not only were screens super blurry for me, but I was also quite light-sensitive. I really hadn't experienced that until now. In fact, Dr. Mendsen put some roll-up sunglasses underneath my regular glasses before I left so I could leave the office and drive home safely. When I got home, I had to close the blinds in my office, which I normally have wide open. That's how much light was affecting me. I even left the roll-up sunglasses on while I attempted to work on the computer. The blurriness left me feeling a bit nauseated. I think most of the dilation had subsided by around 6:00-7:00pm. I was mostly back to normal by then. Dr. Mendsen used two sets of eye drops to dilate me. The first set of drops burned. The second set of drops did not. He also used another set of drops on me for a different purpose: to see my tear dispersion / how dry my eyes were. This set of drops was a yellow dye. If I recall correctly, after these drops, he looked closely at my eyes as I blinked to see how fast my tears dispersed. My tears had a dispersion time of about five seconds when normally it should be 10. Therefore, I had dry eye. Dr. Mendsen was the first eye doctor to ever tell me this. Maybe it's a recent development. I hadn't noticed my eyes being dry. I understood Dr. Mendsen telling me that my dry eye condition wasn't a big problem and that we could treat the symptoms with lubricating eye drops. My wife regularly uses drops for her dry eye, but I still haven't found the need to use them (my eyes feel fine). Along with the usual reading letters off a screen through different lenses ("one or two?"), sticking my face in at least a couple different pieces of equipment, looking in pretty much every single direction and having lights shined into every part of my eyeballs, Dr. Mendsen also carefully inspected both sets of my upper and lower inner eyelids. When he flipped open the uppers, it was uncomfortable. I think my small eyelids are harder to work with. By the time it was all over, not gonna lie, my eyes felt beaten-up and fatigued. However, I really appreciated Dr. Mendsen's thoroughness and I'm happy to do it every year for my long-term eye health and vision preservation. Thank you, Dr. Mendsen! I also have to mention that before Dr. Mendsen saw me, Megan read my eye pressure, a.k.a. interocular pressure (IOP), with a device that looked like a gun. It was way better than what I was used to - those big, clunky, air-puff machines. I was told the new IOP measuring devices are significantly better.

DO NOT GO THERE!!!!! I went for an exam. A tech did the exam. Dr. Soleimani came in after…read moreeverything was done and said, "OK, This looks good, any questions?" THAT was the extent of his concern. I left feeling uneasy about the visit. In early April, I went to the Duke Eye Denter and to my surprise, found out I have significant cataracts in both eyes and Age-Related Macular Degeneration. Both of these would have been apparent 5 years ago, much less 2 years ago when I saw this doctor. This was the first time I'd heard about either one. The Duke Eye Center tested me for my first visit on no less than 5 machines and did a thorough and comprehensive eye exam. I was there for 1 hour and 45 minutes and had the best treatment and care. My cataract surgeries will be in mid-May and mid-June. Stay away from Kittner: The front desk staff is abysmal and nonchalant, and I simply have no words for the medical staff there that I can print on this review. Now you know.

Dr. Bryan and his surgical team performed cataract surgery on my eyes some years ago. They were…read morekind, extremely knowledgeable, very professional and genuinely concerned and friendly! I highly recommend them!!

I've been a patient at Carolina Ophthalmology for the last several years (see my separate review of…read moretheir office). And I've been a glasses-wearer since, well, third grade. Growing up, I stubbornly refused to sport them and would only put them on when trying to read the clock -- or the chalkboard. (It's a wonder I graduated, really.) I was finally able to get contacts in high school (oh, happy day that was). But the worry of losing one in gym or remembering to pack eye solution for vacation and so on was always an annoyance. I wanted to have LASIK but it just really wasn't a financial reality until recently. Even better, the office was running a special that came to $1,000 off or so. I know you may be thinking: discount eye surgery? Eep! I've always been a patient of Dr. Scroggs and so when I had my initial consultation, it was my first meeting with Dr. Bryan -- the LASIK surgeon. I felt like I was in very good hands the whole time. Pam first talked to me about the procedure and then showed me a video. I had my eyes examined and a cornea scan done, plus a sit-down Q&A with the doctor, and was declared a good candidate for the procedure. The worst part of the whole thing has to be a tie between being forced to wear my old-prescription eye glasses for a month leading up to the surgery (not a vanity thing, but a practical thing -- I haven't kickboxed since March!) and having slips of paper put in my eyes for five minutes to test tear reaction. Yes, it's as uncomfortable as it sounds. Anyway, the good news is since :that's: the worst part -- the day-of is really easy, breezy! Be ready for some final eye scans, a shower cap and some Valium. Yes, you'll be awake in the OR (but it's only 40 seconds each eye. And was basically painless. Dr. Bryan talked to me the entire time, let me know what was coming next and encouraged me through the parts that might have been a little scary otherwise. Plus they give you a stuffed animal to squeeze! -- I remember in my valium-ed state being very disappointed that I didn't get to keep that 'gator). But I did get thorough post-op instructions and a travel kit full of eye drops. The doctor called me at 5pm the same day to check on how I was doing. And though it's only been 24 hours since, I can see better than I ever have. Had a follow-up today, and still no stuffed gator, but I did get a tee that reads: Guess what I'm not wearing? How cute -- and dare I say... yelpy. ps) I have some $200 coupons for LASIK that are good through the end of June. PM me if you're interested. If you've ever thought about having the surgery done, I swear, you won't be disappointed!

Incredibly friendly and helpful with a glasses repair on short notice. I'm very glad they are open…read moreon Saturdays!

Upchurch Optical Ctr in Sutton Sq. (adjoining Woodcroft subdiv.) truly practices their motto of…read more"providing ... the very best in customer service." For the 2nd time, I recently walked in with a pair of broken Rx. glasses that they quickly fixed... without ever charging me! And they did it with a smile & welcoming attitude. For me, it's a throwback to decades ago when customer service truly meant something.

Regarding Doctor Terry Kim: First visit I was left in a room for 45 minutes before Doctor Kim came…read morein. He said they were short staffed and didn't apologize for keeping me waiting. Second visit, I walked out two hours after my appointment time. Here's the thing. They know they're short staffed but they book patients anyway. Dr. Kim is maximizing his practice's revenue at his patients' expense. My scathing review could have been ameliorated had someone bothered to manage my expectations. How about communicating timelines to patients? Dr. Kim's speciality seems to be patients with nothing better to do than wonder if he ever came to work that day. We all deserve better.

The worst place to go. Please avoid if u can or be prepared for at least 2 hour wait followed by…read moresub par care. Not even worth the specialist copay They just pile up patients for just 5-10 of dr visit which is really subpar. Optometrist can do better job at Costco

I was way overdue for a full eye exam and it was getting harder and harder for me to see at night…read more I did not have an eye doctor here so I made an appt with Dr. Wood, a referral from a co worker. I was very happy with the entire process. The staff was friendly, and Dr. Wood was very thorough. The people in the glasses section were great in helping me find glasses that were stylish and looked good. While I was there I saw a Botox special, I went to a dermatologist the first time and had it done by a tech, and it was less expensive here by a doctor. I made an appt for a couple weeks out and am overjoyed with the Botox results!! It was really quick and relatively painless.

Terrible! Dr. Wood was condescending, dismissive, and downright cold. He got irritated to explain…read moremy condition or answer questions. Staff was also rude, rough with the eyes during testing and the visit felt uncomfortable from start to finish. I left without clear answers. Complete waste of time and money. Go elsewhere if you want respectful care and basic communication.