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    Raks Building Supply

    2.5 (4 reviews)

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    9 years ago

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    6 years ago

    Always willing to help and answer questions, slightly limited supply but that is to be expected in a small town.

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    7 years ago

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    8 years ago

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    R & K Enterprises

    R & K Enterprises

    (2 reviews)

    $$

    Great to have this store in this small town. They have always had everything I have needed for home…read morerepairs, gardening and even for holidays. Shopping there is pretty quick because the minute you walk in, someone is there to help you find what you need. This is good because, for a smallish store - it has a lot packed into it. They also have a really nice selection of plants in the spring and summer - not just the everyday things - but some nice oddities!

    Well here we are my sister and I in the small town of Socorro for a family reunion, and right next…read moreto the motel where we are staying is an Ace Hardware. Well being a fellow hardware retailer we just had to check the place out, this is where my daughter said "see you later mom"! After she rolled her eyes! Kids these days! Anyway we decided to have fun without her. You would think for a small town inside the place would be a little haphazard and the inventory a little lacking. But boy was I surprised. This place is well stocked and very organized, and the staff extremely nice and helpful! My favorite part had to be the nursery though! When I walked out there butterfly's were flying around! It's a family owned business and that means a lot to me. Everywhere you have these big box stores moving in and putting places like this out of business, so it was so nice to see the staff interact with customers they have known and helped for years. It was a pleasure to visit your store!!

    Raks Building Supply- Los Lunas

    Raks Building Supply- Los Lunas

    (7 reviews)

    The staff is so friendly and always willing to help! Not to mention they are all dog lovers, so you…read moreknow they are good people! So glad to have a local store to help with our home improvements.

    How does walking in to have keys copied end up with an employee screaming at a customer to, "get…read moreout of her store?" How does a store go from eliciting words of praise one day to the worst customer service experience of the year? I went to Raks to have some keys made. Simple, right? If only that were true. I presented three keys for duplication. The rep, Josh, advised that he may not have a blank for one of the keys, to which I responded, "leave it out, I have copies of that one." Unfortunately, Josh was new and fixated on making all three keys. Once again, I asked that they leave out the difficult key. As a customer, I have a right to decide what I want or don't want to buy. I was irritated, but polite. Fast forward to checkout. The price was more than expected for a couple sets of keys and a length of chain. I asked the cashier to double check. She told me that the difficult keys were $4.99 each to which I replied, "I told them to leave that key out." The next thing I know, the cashier, 'Louise,' is repeatedly screaming at me to, "get out of her store." UNACCEPTABLE. It's not her store. If it were, she wouldn't be in business very long screaming at customers at and chasing them out of the store. I've spoken to management. I've contacted Do-it-Best. I am hopeful that Raks will make this right. How, you may ask? I would like a personal apology from Louise. Anybody who so freely and openly verbally abuses another human being in the course of business should, be held accountable to face that person in apologetic remorse. In this case, I'll settle for feigned remorse. Review will be updated upon resolution.

    Raks Building Supply - gardening - Updated May 2026

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