Outstanding job getting my irrigation system installed. Aaron gave a very fair price and did…read moreexcellent work! Most highly recommended!

Arron was very professional and provided a clear estimate with options as requested. We are…read moreevaluating options and wll make a decision soon.

Richmond Irrigation makes their profits through two dishonest methods one the $75 job evaluation…read morefee and two, large unnecessary upscale repairs for simple issues. They'll spring one or two dishonest methods on you that kind of run the same path. They already have you for $75 so they enlarge the complexity of the job in the hopes that you're naïve enough to take it, but if you're smart enough to decline it, they still got your $75. The amount of up charging with this company is insane. Simple fixes become these exorbitant outrageously large jobs. They claim to be honest, but it's clearly dishonest business practices. They do not have your best interest in mind. Is 100% better to find a smaller company that's willing to do a good job without trying to drain your bank account.

BUYER BEWARE! I would absolutely not recommend Richmond Irrigation. If you do decide to do business…read morewith them, please be sure to ask every single question that you can possibly think of. They did fix my problem by diverting water from my home, but caused a whole new problem which resulted in a retaining wall failing. I was presented with two solutions but at no time was I told that choosing the less expensive one would result in my wall failing to the tune of $10,000! I am not a structural engineer and was relying on the expertise of Richmond Irrigation. My wall failed 2 years after they did the work which diverted the water from my home and against my retaining wall. They have many reasons why it isn't their fault, but in the end I felt mislead and cheated. BUYER BEWARE!

I requested lawn service from this company. This is the second time they've been here. I wasn't…read morehappy either time. There are very sloppy missed all the weeds. They don't listen to what I want done I've tried complaining to the owner and who just ignores my messages so I will take my business elsewhere. It's like they never did lawn service before. Terrible experience.!

I have completed 1 year of full yard maintenance with The Ground Guys. They contracted to cut the…read moregrass, maintain the mulch beds, trim the edges, pick up debris, remove leaves, prune bushes, overseed and aerate in the fall, activate and winterize my irrigation system. I also engaged them to install mulch and prep the beds as an added fee. They subcontract the irrigation services, and that company was very good, identifying where previously the system had damage that was not identified by my previous service company (extra fee for the repairs). They worked with me as well to adjust the watering setup to preserve new plantings. The GG's services were delivered like clockwork. They are very efficient and complete in all they do. When blowing debris for clean up, my wife was especially pleased that they blew leaves off of our back deck! That was a plus! Since I work from home, I was aware of their comings and goings and the work was always done well. When I had questions, the crew was very responsive to me and contacted the main office when there was some confusion about a schedule that was worked out very nicely. I see the cost of this service as very similar to and competitive with regular HOA costs for "full service" condo or townhouse subdivisions, but this is performed on my 1/4 acre lot. I find great value in this service from The Ground Guys and plan to renew my contract.

Great customer service and experience! Quality job as well! They were able to spruce up our yard…read moreand were very communicative. Prices are fair - Don't hesitate to reach out to these guys!

Caleb and Ben with Switch Grass RVA did a great job on my yard, mowing and edging. They're helping…read moreme come up with a plan to improve my curb appeal while also helping me stick to my budget. They're helpful and kind and their equipment is electric so not disruptive at all while I work from home.

Very responsive and helpful. The last company we had installed a system and plugged it into an…read moreoutlet that wasn't working. The system they replaced was hard wired as it should have been. I can only surmise that they didn't know what they were doing and didn't care. Obviously they never tested the system. Carter came out and replaced their junk with a working system properly wired. They have been very responsive with maintenance.

Have had the worst customer service from you guys this year. It's like you guys try to top off the…read morelast bad experience on top each time you're out here. This is unacceptable to leave our garage shelf this way. We will not be renewing service with you all after the term is complete. We have had so many issues and never notified of them. The lazy technician comes out and I specifically asked him to knock on my door and let me know when he's finished, so I can double check his work (yes, it has come to that). And he refuses to let us know when he leaves. He just places a bill in the mailbox. Do not use this company. Very unorganized and a nightmare to work with.

Truly AMAZING company. They are the most customer service oriented landscape company I've ever…read moreworked with. Communication is great, work is top notch and detailed. And so friendly! When I walked around everyone on the work team said, "Good Morning!" - it made my day! Plus, they are very reasonably priced.

Just a horrible experience and an inferior product with absolutely no accountability. I ordered 4…read moreyards of topsoil to fill a culvert and they were super prompt and easy to deal with. We had purchased river rock in the past and try to stay as local as possible to our house for these things. The four yards of topsoil arrive and seem ok although I mention it seems like it's more clay than topsoil. It was workable and going into a culvert so it wasn't the end of the world. I ordered 12 more yards to be delivered and I wasn't there for the 2nd delivery, but was there for the 3rd and finally stopped the rest of the order. The loads were so compacted at this point I couldn't work the "topsoil" with a shovel. The clumping and color got redder and it was apparent I'm either getting fill dirt, even the driver referenced "that's what we got" and was clearly not trying to defend this was a quality product. When I called the nice lady at the desk she said that people come from all over for their topsoil and she was sorry and would let the owner know. Told her to cancel the last 4 yards and they said they would give me a store credit. I didn't want a store credit but more importantly, what are you going to do about basically delivering fill dirt? A couple of days go by and now Victoria the account is engaged and she apologizes and says the owners have contacted the supplier and chew them out. Super, what are you doing for me? They did issue a refund for the last four yards AND deducted a 3% fee (I assume the fee credit cards charge them). BTW, no one has come out or asked for pictures until I mention again there's a bigger issue, what are you doing about the product you delivered. The response was all sales are final. Wow, no adjustment on the costs between topsoil and clay or fill? Seems like a perfect business model to never take ownership of your mistakes. I get it, someone provided you an inferior product. So go after them. So I fully expect the owner to come in with a response that somehow covers them (see other reviews on Google), but I'll let you judge with the pictures that I will post. I went and got topsoil from another supplier and it is night and day difference in quality, texture, etc. Literally, you'll see a photo of red clay dirt (theirs) being cover by black topsoil as I would have expected from them. The last picture is just one of three buckets (tractor that is) full of clumps so big of clay you would have to cut or break them up somehow. The right answer is to come to inspect the situation, realize the mistake, adjust the bill to fill dirt pricing, and apologize. Mistakes happen, but you either take ownership or you compound them.

We had an excellent experience with 4 Seasons Landscaping. They gave me a quote and came out in…read moreless than a week to clean the house gutters and lay down a lot of mulch. Nice work fellas.

I have no complaints with the service or work done. Prompt, courteous. Highly recommended.read more