Tony our server was fantastic. My little girl was so delighted as it was her first time here in Gurnee. Attentive server! They made it so special. Loved the themed part of the restaurant . read more

We had great service and the Amazon burger was excellent! Very tasty. Very kid friendly

The food was really good until the cheesecake. That "cheesecake" was NOT the New York cheesecake that I know. I waited more than 15 minutes to get this "cheesecake" when the restaurant was empty but, it was very sour, had a green tint everything was just off. I asked them to switch it out because I thought they gave me key lime pie but no, they said that was their cheesecake and there is nothing they can do about it... Its very disappointing that they couldn't just switch it out for a different slice, at least they took it off of the bill. To add.. when we left, the person working in the store part of the restaurant was EXTREMELY rude.. rolling her eyes, ignoring me AND giving me attitude. I wont ever come here again. read more

OMG!!! Really I puke do one star but ..Where shall we start well the waiter let's just say he couldn't stand still he was all over the place moving ( basically like he was on something) I asked for a knife and 10 mins later he brings a knife after we saw him by the front with boxes. My steak is over cooked suppose to be medium. He never comes to check on us . I had to stop a buster and get my ranch . We have never had yucky service at one of these and man this is the first. Would I come back maybe to one somewhere else. We are Landry members so we like to eat at this place. When we out of town In this time we out of state . I think I would eat here only if that guy wasn't working he is really on something. Well on the plus the manager Christopher took care of us read more

I love everything about this place. The food, the service, and the atmosphere! Hasn't changed since I was a kid so it's nostalgic at the same time. One of the only chain restaurants in my opinion that hasn't gone downhill over the years. read more

Talked to the employee in the elephant and was quoted 30 minutes. didn't see many tables taken in the restaurant but maybe understaffing. got our text and went in hungry only to be greeted by the most fowl and utterly disgusting smelling host. ended up losing my appetite and regrettably ordered the taste of the islands and ate three bites because of the lingering stench in my nose. ordered a volcano for my family and was greeted by a manager who screamed "VOLCANO" in my face and was obviously intoxicated. they were slurring words and smelt like alcohol. Eventually got home and ended up throwing up after the barrage of smells and bad food from my visit. I wish I could've rated 0.5 stars but 1 is the lowest. DO NOT TAKE YOUR FAMILY HERE. read more

I just celebrated my birthday here, I was super excited to have dinner here with my family because I love the atmosphere. Our reservation was at 6 pm, we didn't receive our food until about 730pm. I have a coconut allergy, which I told the waiter and asked for a substitute. Not only did I not receive the substitute, but a plate of coconut shrimp was sat in front of me. When I tried to call the server back, she had an attitude like she was too busy to deal with me. But then the manager came out to say they take food allergies very seriously. Really!!!. I will say they did comp my dinner, but then we had to wait almost 30mins just to get our checks to leave. Probably won't be back. read more

I think this is the only rainforest cafe still open in the Chicagoland area. Stopped in on a Saturday night since we were in the mall. The food was ok, service was a little slow, but the atmosphere was fun for my 9 year old. read more

Service was horrible. Poor alcohol selection, wanted to hear more thunder and we had to wait forever for our food. Balloon guy did not approach our table and we were served tap water. What an absolute disgrace. Steak was cooked terribly bad had to be refunded. I am disgusted for a first time customer. read more

Rainforest Cafe - American Near Me - Gurnee, Illinois

Great place for dinner....good food...friendly service....SO fun to watch the animal sounds and movement every few minutes. A wonderful place to take selfies with the animals!!! read more

Best rainforest cafe I've been to--splitting the 3 stars it gets as a restaurant with the 5 stars it gets as a Rainforest Cafe.

Don't waste your money!! Atmosphere looks very nice, but that is it. Food is absolutely terrible. My husband and I ordered cheese sticks, taste of island and chicken fajitas. When should of just got up and left after the cheese sticks. Next time I try a new place I'll be checking the reviews not just the photos!! read more

Yummy fish tacos the experience was great they have wonderful lights and service is as good as it gets wait time was said to be 2 hours took the chance got in only after an hour of walking around the mall totally worth it read more

Rainforest Cafe - Yummy Fish - American Near Me - Gurnee, Illinois

Horrible service and overpriced mediocre food, they pretend they have no tables open when 80% were open! Horrible experience

I'm sad to see some of the reviews. I get it, but they don't take into account the state of the world at the moment. Anyway...back to the review. We stayed at Great Wolf Lodge and needed another spot to eat. I had no idea there were still Rainforest Cafe's open so we were thrilled! It is really such a fun spot. So much for the kids to do and see. The kids menu is awesome too. A lot of options and even some healthier options available which is really nice to see. The main menu was scaled down a TON, which is fine. Sometimes big menus are overwhelming. I ordered my go-to (my BFF worked at Rainforest in high school so I frequented it a lot:)) The China Island Chicken salad, which I was obsessed with. I swear it is even better now! It seems healthier, less dressing, more grilled chicken. It was so good! My husband had the chicken sandwich with avocado and it was awesome too! CJ was our server and he was so kind and great with the kids. They are very short staffed and we really didn't feel like it. These people are working their butts off right now, so I think we need to give everyone a little grace:) We had a great experience there and it was cheaper than GWL ;) read more

We go for the atmosphere with the kids. It's kind of pricey. Today we had the nicest most attentive server. She was wonderful. Unfortunately I don't remember her name. I appreciate a great server very much. read more

Me and my friends always go here, and we always have a GREAT time. However, during our most recent visit, we had the pleasure of being served by Dina. Dina was amazing, incredibly friendly, and truly made our day. She was a breath of fresh air, and I will definitely be requesting her again. We got the Awesome Appetizer which truly lived up to its name! Try the coconut(?) sauce and honey mustard!! We had a fantastic time and will be going again ASAP!!! read more

Fall shopping this weekend and why not Gurnee Mills, right? Rainforest is right along a main corridor (cant miss it!). All the shopping make me hungry and in need for a cocktail. Headed to Rainforest Cafe before the drive back to Milwaukee, and a need for bit of atmosphere. Great for kids, as witness plenty of "little people" wander in and and exhausted Moms feel right at home with the many tanks filled with air bubbles and glowing lights. In the past there were plenty varieties of fish and a miniature shark or two, but maybe its cleaning time. Drinks: Apple Mule and Mai Tai Food: Guac and Tri color chips Guac was a bit bland however pico and lots of onion helped a bit, chips were ok. Apple Mule was tasty with just the right balance of Ginger Beer and Vodka with lots of ice...bbbrrr. Mai had a great amount of Caribbean Rum. Friendly and helpful staff, checked on us often. Snack stop - mission accomplished! Enjoy! read more

Rainforest Cafe - Snack after fall shopping - American Near Me - Gurnee, Illinois

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Amazing food recommendation from the server AJ! I had the pastalaya and it was phenomenal. AJ was an amazing server and attentive to throughout my time I was there. Ambiance was good as with any rainforest location. read more

It's always a mixed bag when we eat at a Rainforest Cafe, and this was no exception. The service was great, the ambiance is always good - especially for my grandson, as this was his first time. He loved the thunderstorm and watching the animals move. Our alcoholic drinks were excellent and the combo appetizer platter - for the four of us - was very good as well. However, two of the adults at our table -including me - ordered the chef's special meatloaf, mashed potatoes and green beans. It was supposed to be a bacon wrapped meatloaf with a stuffed center and a tangy glaze. What we received was a big ball of meat - over done, chewy, nothing stuffed inside, and no taste. We couldn't even cut it with a fork and knife. We had to "saw" our knife back and forth just to get a bite sized piece out of it. The potatoes were fine, but man, that meat. My other adult son had a cheeseburger, and that was fine as well - nothing to write home about - just okay. I really, really wish this place had good quality food, but that hasn't been the case for us no matter where we visited - Gurnee, Animal Kingdom in Florida, and there used to be one in Schaumburg, IL. I would save your money - go in and get a drink or a snack to experience the vibe - then eat someplace else. read more

I sat at the bar, and CJ was an absolute delight. I was so happy just to see a rainforest café, so I stopped in even though I wasn't even hungry. He made my stay well worth while. :) also the best Caesar salad and mojito ever! read more

Rainforest Cafe - American Near Me - Gurnee, Illinois

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Service was awesome. Celebrated two birthdays and Father's Day. The food was delicious. Definitely recommend and great for children birthday celebrations. read more

Rainforest Cafe has always been a fun-themed restaurant for my friends and me to head to. With my last visit, it still had a sense of fun but some things are changing. The place is clean, the service is exceptional, but the food is bland. First cleanliness. The cleanliness of Rainforest Cafe is excellent. Diners can observe the waiters and waitresses sweeping the floor and washing tables. The food was properly cooked and the silverware did appear to be washed. My Rating for this Category: 5/5 Second, service. With my most recent visit, the service was great. Our waitress was extremely friendly and inviting. She seemed to show a sense of urgency with her job. The food came out quickly with no issue. My Rating for this Category: 5/5 Finally, food. Unfortunately, this has to be a downside. Over the years it seems that the food here is losing its pop. The burger that I ordered barely had any flavor. I asked my tablemates and they all said the same thing about their orders. My Rating for this Category: 2/5 I would like to chime in one more thing which is the prices. To start things off with this section is when they removed the fish, it was because they were too expensive to maintain. Even with that removal prices seemed to rise and not go down. I would recommend a family of four to bring at least $115 for a dinner. The reason why I did not give it a three is that the restaurant is still fun and exciting for all ages. Make sure to keep in mind the prices if you do come here. Would I recommend this place? For the experience yes but for good food no. read more

We loved the food and theme. Very different and reminiscent of Brazil and Africa. Appetizer tray was fantastic! Four happy campers for sure. Great fish and shrimp. Attentive service. Cute kids in abundance. read more

Always loved this place. Servers are nice, fun experience, and I don't remember much about the food but the dessert is amazing. I don't know why the reviews are so bad, it's always been great!! read more

The food is ridiculously priced for what you get... the kids nuggets are basically frozen Dino nuggets you get get at your local grocery store. Also I had a taco salad and the meat was dry and tasted old. Really weird taste. I could not eat it. My kids enjoyed themselves which is inevitable given the entertainment. You would think the environment would make you feel better about paying so much... However the space is beat up and dirty looking. Thankfully for them the dim lights cover some of it up. If we go again we will try the downtown location. read more

This is the perfect birthday celebration location especially for 10 and under. Surprisingly, the kids menu price was not as steep as anticipated. There are also a great amount of choices that would make any kiddo happy. The drinks were great along with the souvenir cups. Our appetizer and meals came out piping hot. Would highly recommend going during late lunch! read more

The restaurant wasn't busy and it took an hour to get our food. My family was so hungry, it was terrible service. The food was mediocre and so expensive. We'll never go back! read more

Oh Rainforest Cafe... where do I begin... hmmmm.... well for starters this is one of the few times in my life I have ever walked out of a restaurant. My girlfriend and I attempted to go here for a drink on Monday 12/10/18 around 7 in the evening. There were probably 6 people in the entire place and we decided to sit at the bar area. After we sat ourselves, we legit waited 13 minutes (yes I checked) and nobody was there. I mean the bartender was gone, vanished, somewhere else. Don't worry though, there were 3 servers and a manager sitting there on their phones and talking. I actually asked a couple of times if someone could help us and each time I was turned away. Finally we decided to just leave and take our business elsewhere. As we left I told an employee we were leaving and they said oh well and walked away. I really don't like writing negative reviews, but this place is BAD!!!! I mean really, really bad. I would legit rather get Taco Bell take out and a quarter draft from a college bar than ever consider going back here again. The best thing for this place would be to either close its doors or get a whole new staff and management. Either way what they are doing isn't working and needs to be fixed. Stay far away from this place. I'd head to Buffalo Wild Wings, Chili's or anywhere else in the area. TERRIBLE place. read more

We took our grandson to lunch at this locations today. The food is average but the atmosphere is terrific. Our 2 year old Luca had a great time and loved the animals. If you go, ask for Marco as your waiter. He is patient and very good. He did not rush us and was very informative. read more

It's fun for kids with all of the foresty and fishy décor. Other than that, it's pretty ridiculous. The food is WAY overpriced and just average stuff on the menu. The bathrooms were pretty nasty when I was there, too. The outfits are pretty horrible. It seems they could be doing a lot more with the theme or do some refreshing of ideas every few years. Do something with features, LED lighting, video screens, interactive little things, I don't know! Something! This is the kind of place that was outdated years ago but the owners can't fathom making little tweaks and upgrades. Probably stuffy old men. I'd rather eat at a fast food counter, really. read more

The problem with kids is that they know things that adults don't know or have forgotten. You know, their brains are more pliable so they're filled with the names of the characters from every Pixar movie or every type of dinosaur. In the case of my nephews, their brains are filled with animals and their habitats. It's cool information... but it kind of kills the joy of the place like Rainforest Café when the six year old is listing all of the factually incorrect animals displayed. Service was mediocre, at best. We saw more of our server when she thought there was still a chance of an upsell to some points program that none of us wanted. After we turned that down, she had other things to do, I suppose. The food is overpriced. My tropical chicken salad was $17. For a plate of lettuce with a grilled chicken breast and chopped strawberries, mangoes, and grapes, that was excessive. All of the entrees range from $18-24 and, as far as I can tell, you're actually paying for animatronic elephants (not a rainforest animal) and tigers (not a rainforest animal). The highlight was, in the midst of pointing out the inconsistency in theme, my six year old nephew said, "This isn't right. There aren't tables in the rainforest." There you have it. read more

It's a theme restaurant for kids and they do a nice job pulling it off. It's a one in a very blue moon kind of a place. You been there once and you never really need to go back unless little kids pester you enough. My daughter and her friends went there for dinner last night and they each ordered a chicken dish. This morning she wakes up vomiting. Maybe the flu? She calls her friends to see how they are and all 3 of them are throwing up. My daughter calls the restaurant to let them know that there is a possibility that they need to look into this as other customers might be at risk. Manager tells her is must have been what she had for breakfast then hangs up on her. Really? The diagnosis of food poisoning is usually made only presumptively, based on the patient's symptoms and the circumstances...granted. All three of them from different homes having different meals prior to last nights dinner and having no breakfast this morning are all throwing up at the same time. Only common thread between the 3 of them is the fact that they all had chicken last night at Rain Forest Cafe. It happens I guess but they get 0 stars for the food poisoning, rudeness and lack of consideration for other patrons. 3 stars for kid friendly clean sort of cool atmosphere. That's 1 1/2 stars. Math tells me to round up but I would otherwise give them 1 star. Sorry. read more

Rainforest Cafe is by far one of my favorite restaurants. Not only do they have a great theme and yummy food, their customer service and willingness to meet the customer's needs is 2nd to none. When I asked them if I could blend my brother food as he has CP and is on a puréed diet, they not only said yes but offered to blend his food for us. Then the manager came to check on us and make sure we were happy with the service. I have visited rainforest cafe numerous times and they are always amazing. I'm just sad the one in Downtown Chicago closed down! read more

The food portions were small for the price. The service was bad, the check-in and the food service after ordering was very slow. The ambiance was loud and very dusty. read more

service was ok for price at best. We knew the food was overpriced and we are ok with it because of the unique restaurant. We got scammed last year saying that if we signed up for a membership we would get $25 off our meal. We said sure. When the check came we got a bill with an extra $25 on it and no $25 off. The manager informed us that they couldn't remove this and we would get the $25 back at our next meal with them. We live over 2 hours away in Wisconsin. Today we go back in and inform them that we intend to use our card and get the $25 off and they said no problem. Our bill come at $106 and some change and they inform us that the card has to be registered first and then they can give us a discount. Bet so we do this even though it said nothing about this when we sign up for it last year. Then the manager said sorry we can't give you the $25 off because it takes 24 hours to load on your account. We ask for the bill to be credited $25 and we will give the membership back and call it even. Nope we can't take money off the bill it's not allowed. I'm a District Manager for the company I work for and if my manager did something like this they would be fired. How does a chain like this scam people and think it's ok? I would be embarrassed if I work behind a manager with these ethics. read more

One of my favorites in Gurnee. Usually stop for a bite to eat after shopping. Great atmosphere, great food. Lots of entertainment for the kids. It's a very unique experience. I definitely recommend it! read more

Rainforest Cafe - Very cool - American Near Me - Gurnee, Illinois

Went there for my daughters birthday because I remember this place being super fun and exciting. We arrived and we were so excited to see the fish in the aquarium it's basically why we chose this place because my daughter loves the fishes and the aquarium was completely empty no fish at all just water. Food was not that good honestly not sure what I even ordered the taste was all over the place.. not good. Not worth the almost hour drive to this place. Waitress was kind and attentive though that's the only good thing. read more

We enjoyed our visit, it was not over crowded for a Friday night but then again it's a pricey place to eat. I got a salmon on a wooden plank with rice and veggies - it was 19.99 and the salad was extra at 3.99. As if they couldn't throw the salad in for free. The animated animals are fun but scared my little man (19 Months) a little. He also did not like the thunderstorms. I love the fish tanks and try to sit near them whenever we go (which is only once every few years). I also happen to agree with one of the other writers that it was once a much better place to eat at. But today's servers were fake, the floor was disgusting, and the darkness of the place is probably how they try to "hide" the mess. The menu has not changed much and they say that the kids menu is all about healthy but then you read it and it is NOT - it's just the same stuff you can find on any kids menu - high sodium mac and cheese, grilled cheese, nuggets... pizza... just nothing good. So he shared my rice and beans and salad with me instead.. and my salmon which was in fact very delicious and well cooked. At least the portions are of a good size. My hubby even had to bring some of his ribs home (I loved the sauce they were in). If you go here - go for the atmosphere, sit next to a fish tank and enjoy! read more

if you must go, go to the one downtown for quality of service alone. The Gurnee location has basically the same food, ambiance, etc, but the quality of service is lacking. The gal we had did not know how much items cost, how much drinks cost, etc. One of our boys knocked over his lemonade, we contained the spill with napkins. We notified our waitress of the mess. A seperate staff member brought extra napkins and commented that we had a mess, but did nothing to clean it up or remove it. Unforgivable in my book. My wife finally cleaned up the mess so that the boys space was free again. Our tip reflected this. If you have been here before then you know what to expect price-wise. If it is your first time, be prepared to pay twice what you would normally pay for food. Note to cafe members, Landrys Restaurants now own them, so the old cafe member cards are no longer good. Although to credit this location, they honored our old card this one last time. You need to switch over to the Landry loyalty program. Have not done so yet so no more details to provide. read more