What an outstanding practice. I am lucky enough to see Dr. Poonam - she is truly amazing. She…read morehelps so much with anxiety and manages anything that might be painful so well. There is a depth of dedication and expertise in this practice - it's so wonderful and hard to find! Adrienne and Anita have been so incredibly helpful. The office is pristine, the facilities are truly modern, the pain management is just such a relief to me. Thank you, too, to the front office - so kind! ! Dr. Poonam!

I've been going to Monokian in Haddonfield ever since they opened their office there. I currently…read morelive in Philadelphia but still travel to Haddonfield because the entire staff of doctors, hygienists and office personnel are awesome. They have every piece of the latest equipment and the expertise to get the most out of it. I've had experience with three of the doctors and they always explain everything completely and concisely. I always have some questions that aren't really important, but they get answered in the same, professional way. Vanessa, my hygienist is top notch, thorough, and very pleasant. The office staff are always helpful and easy to interact with. Overall, it would never occur to me to even think of going elsewhere.

dr kessler is very rough & not gentle handed, he did not wear a mask.very costly.not able2handle…read moreemergencies.form of communication is not honored& very difficult. no funny joking or light hearted or welcoming.seems 2 care about$only

I switched here from another local dentist that My family and I have been going to for many years…read more I am so glad I did. Not only did they uncover areas of concern that the precious dentist did not, they are so thorough in their cleanings, exams, etc . They speak to you like you are family . I feel comfortable asking questions as I did not at the previous dentist. I would HIGHLY recommend this practice !!

I was a patient at their old Lansdowne location with Dr. B and then went to the new Aldan location…read moreONCE in 2021 before transferring to another practice. In 2023 (2 years after service) I started receiving the same bill through the mail and via text for that ONE TIME I came to this location for routine service that should have been covered by insurance. After calling several times I've gotten inconsistent explanations or lack of explanations of why it was supposedly denied by my insurance, then this year someone at some point said it wasn't submitted correctly and they'd try again. After that I started getting mail from my dental insurance company at the time of service stating that this dental practice failed to file the claim in time (90 days), which is why it was denied. Then I started getting mail and texts from this practice that my outstanding balance was adjusted and INCREASED even though no additional services were rendered. This negative review is 100% a reflection of their administrative staff and unprofessional billing practices rather than the dentist I saw. They have not been able to give me an explanation or acknowledge that they have made multiple mistakes along the way. It is now the end of 2024 and this is still not resolved 3 years later. Stay away from this practice!

I hate the dentist but this place is always fun to go to staff is funny to talk too and the dental…read morework course I'm pleased with as well

I travel to Dr. Melman's for the superb treatment from Dr. Alexander and his assistant, Shannon…read more Very caring and professional. Jane is the best. She takes the time to explain the bill in an easy to understand way. Rita and Dennis always greet you with a smile. I love the hand treatment. It helps relax you as you are having your work done.

My experience at this dental office has been a masterclass in billing confusion and a complete…read moreabsence of accountability. It began with my two deep cleaning visits. At the first appointment, only my left side was treated. Yet somehow, the billing code submitted reflected treatment on the right side. When I pointed this out, I was casually told it was "fine" since I'd be returning to complete the other side anyway. Apparently, documentation accuracy is optional here. Two months later, I noticed a $225 charge on my credit card that I never authorized nor was notified about. This included an additional $200 for my first deep cleaning visit (on top of the $300 I had already paid) and $25 for initial films they had "forgotten" to charge me for earlier. What was characterized as a "minor" error by the office wasn't minor at all. Because they submitted the wrong films (a direct result of their incorrect documentation), my insurance claim was denied, leaving me responsible for the majority of the visit cost. No one from the office contacted me to explain the issue. My card was simply charged. After multiple calls over three months and repeated promises to "look into it," nothing has been resolved. The error may have been theirs, but the burden was mine: time, phone calls, and weeks of unnecessary back-and-forth. At my most recent visit, I proactively confirmed with my insurance that I was eligible for a covered routine cleaning. I walked in confident. I was immediately told I owed $68. After questioning it, I was informed this was actually for a prior follow-up visit that was never collected at the time. Interesting how these forgotten balances only seem to surface long after the fact, and always in their favor. After my cleaning, I was presented with a total of $113: $68 for "periodontal maintenance" and $45 for an "optional" mouth rinse. This rinse was applied without explanation, discussion of cost, or the minor detail of my consent. Not only was I never told my visit would be coded as periodontal maintenance instead of a routine cleaning, but when I called my insurance, they confirmed the copay should have been $50, not $68. So even the surprise charges were inflated. As a healthcare provider myself, I find this particularly concerning. I ensure that I document the correct laterality before amputating a limb. I obtain consent before initiating procedures. I discuss options. I answer questions patiently. I make sure my patients understand what they are receiving and what they are being billed for. That's called standard of care. At this point, the pattern of incorrect documentation, unauthorized credit card charges, creative coding, and inconsistent copays feels less like oversight and more like strategy. The front desk staff also appear visibly irritated when asked basic billing questions, as though transparency is an unreasonable request. Patients should not have to audit their dental office after every visit. I cannot recommend this practice and will absolutely not be returning.

We had to go to another dentist for a bit due to my work dental plan,…read moreWe were able to come back and we could not have been happier. We were always looking for a Dentist who would be on a level with Dr. Cetel, but it was like trying to find the gold at the end of the rainbow. After a while we did find that gold, at Dr. Cetels office in Washington Township.

I made a same day emergency appointment here and had a wonderful experience. They got me in within…read morea couple of hours. I was in so much pain and very nervous and the staff were all so warm and caring. Dr. Cetel was very kind and gentle and put me at ease. I would definitely go back here. Really wonderful staff.

I have been going here for years ever since an emergency appt and they have always taken care of…read moreme, been very personable and take the time to explain everything to you including costs! oh and FAST!

I was on vacation and on the last day before me heading back home I developed a massive infection…read morewhich my face doubled in size. I was so scared because I did not want to go to a place where I was and praying I can make it back home to get this locked and treated immediately. I was also worried about how soon I can get an appointment. I called Sunday night and they booked me for a 9AM the next day! Dr, Yafim and staff were gentle, empathetic and made me feel like it was all going to be ok even Though I was emotionally devastated. They guided me through every action and he even waived the emergency visit fee. Which was greatly appreciated because I don't have dental insurance. They handled me with care and he does have soft hands when administering the injection to numb my then Big head to endure the 2 extractions I needed. Welp now they are going to be my dental family because we are in this new journey now of getting me right with a good smile!!!! He is a no nonsense dentist pulling no punches and I loved that! Thank you to all there. Oh yeah and they are just 5 minutes from my house perfect for this dental journey we will walk together. I left feeling hopeful and of course in less pain. See ya soon!

Very kind and professional staff. I had my implants done there by Dr. Shah and I absolutely love…read morethem. Yola is excellent as well she greets everyone coming in the door. I recently had a cracked tooth and Dr. Brar extracted it for me, she was wonderful. Everyone on the staff tries to make you comfortable. I appreciate everything you have done for me. Rita

I had been seeing Drexel Hill Smiles since I moved here nearly 3 yeas ago with no issues…read more Apparently my regular dentist left and they moved me over to a new one - not a big deal as I trusted the practice so far. This dentist clearly didn't bother to read the background on me or skim my file at all because I got lectured like a 5 year old about timing my teeth brushing and flossing more, when I am literally recovering from active chemotherapy that wreaked HAVOC on my mouth. I'm doing the best I can each time and to get dressed down like a child who can't turn down hard candies was dehumanizing. This messed up oral biome is what I'm dealing with and a soupcon of empathy would have gone a long way. I will be looking for another dentist before my next cleaning.

"What a fabulous family owned business! From the moment you walk in you are greeted and treated…read morelike family. My son was always nervous when visiting the dentist, but when we found Dr. Sweeney, that changed completely! She is caring, gentle and compassionate. The entire staff goes above and beyond with their services and making appointments are a breeze." -Angela H

Overall great experience at Village Dental Care. Friendly and welcoming staff, everything was…read moreclean, and received amazing care. Definitely would recommend to anyone!