I found Serenity for my Mom through Yelp. So I wanted to leave a review to help others. Yenny, the…read moreAdministrator, her Mom, sister, and caregiver Estelle are amazingly caring people. The home is kept clean, linens and clothing are always clean, and my Mom always loved the food. They made my Mom feel like family while she was there. They treated her professionally and expertly but very lovingly too. My Mom also enjoyed the companionship of the other residents as well. I would recommend Serenity to anyone!!! With much appreciation and gratitude !

for the last year of my mother's life we had her at Serenity. I wish we had moved her there…read moresooner. They were so nice and cared for my mom as if she were their own family. It is a small property in a nice, quite neighborhood with a well kept backyard that my mom enjoyed when the weather was right. I can't recommend Serenity high enough. We were blessed to have received their services even though it was for a short time.

We moved my Father in March 2025. From day one, we knew he would have great care here. The staff…read morefrom the very beginning was so welcoming, warm and friendly. My Father took to this place immediately . He really felt at home here. He was there a little over a year before he passed away 4-16-26. I can't say enough about the amazing staff there. From the top of management to all the staff . Kathy at the front desk to greet you to all the caregivers , med techs, house cleaning and all the staff. I wish I could name all of them but I would feel bad if I left anyone out. Thank you all for being my extended family and giving so much love and care to my father. We all felt the love and if you need someone to care for your elderly loved one. This is in my opinion the absolute best place for care!

If your dumping your love ones I guess this is the place. I…read morewould never do this to my parents, I would take care of them in there own home , but when you have a sister who doesn't love the mom What can I say , nice place , food looks good , well secured . Good luck.

Great care for my grandma who needed care around the clock…read more That they gave our loved one the utmost care and comfort that we could ever ask for. My father said "after visiting and responding to dozens of care facilities, as a professional firefighter, I would rate this one at the top". They have visiting hours every day, they provide food for their residents, help them bathe, get them dressed. Our loved ones could have their own room or share a room with another resident. They have the living room area where our loved ones can socialize. They had a lady over 100 years old in their care and she seemed very happy. All of the residents are friendly to the visitors that come. When my grandma was nearing the end of her life, her caregiver Matthew was so gentle and kind. He notified us every moment regarding her status and let us know that it was time to visit. If he didn't take the extra step, I may not have been able to say goodbye. She passed peacefully in their care. The actual facility is a house on a quiet little street. It's quaint and the residents in this home get to know each other and become friends.

I love how it's a family business how the owners come down to great you and show you the facility…read moreand answer any questions you might have

Took a tour with my grandson and I loved it. Very pleasant and nice people. Very clean smelling…read more Staff was very friendly and well informed about the facility.

Wonderful and caring assisted living. It just has a warm feeling the minute you walk in. Every…read morestaff member truly cares for the residents and treats them as if they were their own family. They do an excellent job meeting all of their needs. If there are any concerns with my loving aunt. it gets addressed right away and I am informed immediately. The activities program is like no other. My aunt is always laughing and is always participating in something. The food is good and the community is absolutely gorgeous. Not to mention it has a pool, Pickleball court, a theater and three libraries. Although she doesn't use all of the amenities she would like to think she does. Most of the time doing arts and crafts with the other ladies or playing bingo. For my family and I Westmont Riverside has been a real blessing.

When we most needed it, Parkview Assisted Living was there for our families need. Parkview is a…read morefantastic facility for Board and Care. Bianca and her staff are top notch when it comes to care of the residents. The house has a very homey feel and is in excellent condition. When you need Board and Care for your loved ones, I would highly recommend this facility.

I had looked at five other assisted living facilities before deciding on Parkview for my 92…read moreyear-old mother who had dementia, Bianca and her family we're so caring and helpful up till the day MOM passed. I would highly recommend the Parkview facility.

I would like to offer my assessment of Sunrise Senior Living here in Riverside. I speak with a good…read moreamount of experience since over the years Sunrise has provided care to, not one, not two, but three of my family members: father, mother and sister. The first was my father, who was admitted shortly after suffering a TIA. When Amy came out to the skilled nursing facility where he was recovering to interview him, he was understandably apprehensive but her professional presentation helped calm his fears. The registration and orientation process with Mary went smoothly and all our questions were addressed clearly. On his arrival at Sunrise, he was greeted at the door by three of the most compassionate caregivers you could imagine, and they patiently helped my father transition to his new accommodations. Throughout his stay, approximately one year till his passing, he was always afforded the attention he needed. I recall on one occasion when he needed a meeting with a couple of his old business associates, Sunrise reserved a private room for their use, complete with refreshments. It was a small gesture of respect but one that was appreciated. The scheduled physical activities sessions were great and my participation was encouraged. On the night my father suddenly took a turn for the worse and was taken to the hospital for the last time, the staff on duty helped me through the decision to call 911. In the case of my mother, she actually had two stays, once when she was recovering from a broken wrist after a fall at home and secondly when she was recovering from two shattered legs suffered due to negligence at, of all places, a skilled nursing facility here in Riverside, from which she never recovered. During her relatively short stay till her passing, Sunrise provided the upgraded level of care she required. In the case of my sister, she too was admitted to Sunrise, around the same time as my mother, for her own health issues which resulted in her passing 14 months after her mother. In fact, for a while, Sunrise accommodated both mother and sister in the same room at my request. The nurses on site always afforded my sister with an extra level of care, especially since she suffered from Multiple Sclerosis and other comorbidities. As with my parents, they were always available to me for consultations and recommendations. In addition, since my sister had frequent need of off-site medical appointments, the caregivers were always ready to aid in her preparation prior to her transport. Many of the same caregivers, nurses and staff who had worked with my father during his stay and were still there a few years later and so felt a certain special bond with my mother and sister as well. To this day I still maintain contact with some of them. The staff at Sunrise had always provided exemplary support for my family at critical times for which I am forever grateful. It's hard to imagine how I could have managed without them.

On the whole, I have found Sunrise to be excellent for a friend who has been there for almost two…read moreyears, but I have never needed them before--and that is where Sunrise falls short. My friend recently went to the hospital. I received a call from the Case Worker from Kaiser who said she had tried twice to call Sunrise but the phone just rang and rang. She asked me if the number was correct. I checked my phone, and it was. This morning I had to call Sunrise myself. The phone rang about 15 times and no one answered. I called back a few minutes later, and Mary answered. I complained that no one had answered the phone, and she said she had just arrived for her workday. I asked who answered the phone when she wasn't there since the website says that Sunrise is available 24 hours per day. She didn't know. I would give Sunrise a one star for this egregious practice. I only haven't because of the good things it does.

I've had the opportunity to walk the facility and speak with the owner and staff prior to them…read moreopening! The facility is immaculate and very cozy! I felt like I was in my own home! As a nurse I was also able to speak with the staff who is excited to be a part of this new facility and very knowledgable!! That is refreshing, as I typically see the the worst in assisted living facilities! I would recommend this home to my own parents and I believe all those who choose to live there, will be very happy they did!

From the owner: Senior Assisted Living Facility in a home environment located in beautiful Riverside CA.read more

If I could give more than five stars, I would give at least triple. I can't say enough about…read moreRosemont Villa. In my opinion, they are the Gold Standard in residential care homes. My childhood friend was a victim of the Eaton fire in Pasadena and had to be relocated to other assisted living facilities. Her alternative accommodation was a large institutional type of facility. She wasn't at all happy about the overall care and responsiveness, and wanted to be relocated elsewhere, preferably to her hometown of Riverside, CA. I explored several options for her checking with friends' recommendations and using my own experience with three family members. I found Rosemont Villa to be perfect placement situation for her. It is not a "nursing home institutional" model. It is a lovely warm, welcoming home environment, smaller and much more personal in nature. My friend has mobility issues but is still able to articulate and assess her level of care. She is very happy here. She is impressed that the care givers are so attentive to the different needs of their various patients/residents. I highly recommend Rosemont Villa for their loved ones. You can't go wrong.

My brother who is now nearly 88 years old has been at Rosemont Villa for nearly nine years. He is…read morecompletely bedridden except for when he is in his wheelchair. From the very beginning he and our family have felt that he is getting the best possible care 24/7. I wholeheartedly recommend Rosemont Villa and would consider it for myself should my needs require this type of care and treatment in the future.

I have only visited my brother 1 time, so this might change, however, he was moved there because…read morehis prior care facility was not able to keep up with his needs and he was being repeatedly hospitalized, and the others that lived there would steal anything nice we would buy for him. He's been at CalOaks for a short time and I already see the difference. He is happy, he really likes it there, the staff is nice, food is good and he hasn't had a single thing come up missing. We visited on a holiday and we had a hard time getting onto the property, but I'm taking that as a good sign that it will keep any riff raff off of the property as well. Overall, I'm impressed with the care my brother is getting and I look forward to continuing the relationship.

This place is like a communist facility. leaving elders in their own urine until that Mental…read morepatients asks for help. Amy is hostile and rude and listens to your phone calls with your loved ones, which is illegal. Elder people have rights as well, but Amy placed my mom in her office when I was speaking to my mom. Mom entered with a cell phone as did her husband and both are "Missing". Then just yesterday a cockroach walked up the door and into my moms room, it so discusting. Cal Oaks Senior Living is the worst place, if you love your family member, do NOT TAKE THEM HERE. Not just that they put a married couple in a SINGLES ROOM, and are taking money from both. When I tried to talk to AMY all she does is yell and it is only a matter of time before they are shut down, from ELDER ADULT abuse, to cockroaches to neglect. If I could leave ZERO STARS, I would. This place and staff are just a building with rooms and they do not care about the person only the persons money. RUN is my advice

Honestly this place improved a lot since are new ed Patrick came new he has a lot of care for the…read moreresidents and his employees I am Honestly super happy working here ! I want to thank Patrick for everything he has done to make this place better !!

This facility is a mess. We will be moving my mother in law from this facility as soon as we can…read more Not only has the rent continuously increased at a rapid rate over the last couple of years but now we're being told it will increase again in January because the new company is focusing on medi-cal qualifying residents because the state is willing to pay any price, leaving those who do no qualify to pay the higher prices or get out. I'd love to tell you how much the increase will be this time but after 7 calls, nobody can give us an answer. And that's just my first issue. My mother in law fell twice on October 31st and had to be transported to Kaiser. My husband and I had no clue any of this had happened until at 10:16pm when we received a call from the surgeon letting us know the surgery was a success. Nobody at the facility bothered to call us to let us know she was taken to the hospital around 9am. Shouldn't this be something that happens automatically? Or at least included with the level 1 care for $800 per month? Now, it's December and rent is due again and nobody has bothered to adjust for the $800 level 1 care my mother in law has not needed since she's been at a rehab center all month and still doesn't have a return date. How can you charge for something someone isn't using? Level 1 care includes medication management, not being used since the doctors at the rehab are doing this and housekeeping which is also not being done since she's not there. We also didn't appreciate my mother in laws bed (that she purchased with her own money) being thrown out because of a bed bug infestation of her roommate who has her own bedroom on the other side of the shared living room. It was replaced with a smaller bed from who knows where. The staff worker confirmed there were no bed bugs in her bed but he was still directed to remove her bed. I will say, my mother in law has had nothing but nice things to say about the floor staff. Clearly management is the problem. You can change your name and rebrand as many times as you want but at the end of the day this place will still be a mess.