If you're looking for rehab, this place is excellent. The only true five star in the region.read more

Everything. From day 1 with my wife to the very last day. All staff was great! Some patients need…read moreto mind their own business but other than that....AWESOME WORK, Valencia Gardens!

Very good the staff is extremely professional quality of care is very good. I have nothing bad to…read moresay about them. Everyone is extremely professional and they are extremely kind 10 out of 10.

Both of my parents have been here. I've had great experiences with Stephanie and the team. It's…read morenever easy when this happens. I always found Stephanie, the doctors and the nurses highly responsive. My dad is now in assisted living and still tells me how great Palm Terrace was for him. He still says their Bingo is better.

I can only give this place a five star review because of the nursing staff. When my uncle was…read morethere, the charge nurses were so great and attentive, Joy- charge nurse and Melissa- unit manager were the two nurses I saw the most and dealt with the most, and they were so helpful. When I had any questions, even if either of them were so busy, they would stop what they were doing to keep me well informed, when Joy was my uncles nurse, she would call me and inform me of all the updates, and I couldn't ask for better. I was always coming to visit my uncle and there wasn't one day where the quality of care was negative, thank you Arlington Gardens!

Everything. Poor attention to patients. Poor respond times…read morein need Bad food Short on staffing

Woodcrest Acute Rehabilitation Facility is easily accessed off the 91 Freeway by taking the Adams…read more(Auto Center Dr) exit and head North on Adams about 1/4 mile to Magnolia Ave. make a right to the first available u-turn location, make a u-turn now heading West on Magnolia Ave. travel about .1 mile to the facility on the right There is parking on Magnolia and also in the back of he facility which also has several handi-cap stalls. My wife was in need of a rehabilitation facility and we were sent by our insurance (Kaiser) to Woodcrest. I called over to the facility to obtain the information on my wife's whereabouts and talked to Leigh Ann the Director of Marketing who one of the sweetest directors I have ever met. She explained everything to me about my wife's check in and made sure all my questions were answered. So for the visit, I have visited family many a times in rehabilitation facilities in my lifetime so being aware of how they can be, I was prepping myself. On the outside the facility looks average with a little wear. When I first entered the lobby in the rear I was immediately hit with a very, very pleasant odor which shocked me as I had prepped for lets say a different odor! The lobby was very inviting and pleasant to the eye with a balloon tower, plants, nice seating area and lighting. There was a reception desk which I discovered later is occupied by a staff person however, due to my arrival being later in the evening around 6pm there was no one there so I sat thinking someone would come out. I witnessed several other folks entering and signing in and going on in so I figured out it was self registration, a nice help would be to have a sign at the desk stating to sign in. As I made my way to my wife's room the hallway was very clean and uncluttered. Again the odor was very pleasant and the wooden floors were that like a basketball court, with my sneakers screeching as I walked, as I later met Jose who is very proud of his work and polishes those floors to an immaculate shine! One way I can determine if a business is true to cleanliness is the customer bathrooms! When I entered the coded door restroom, WOW I thought I was at a high end hotel! It was immaculate, very well decorated and super clean. So on to the rooms. There was 3 beds in my wife's room with privacy curtains around all 3, Her's was the first bed. Everything and I mean everything, was clean, she had a nice TV that is on an arm to maneuver around as needed for comfort. She had a nice 2 drawer nightstand and a double wide closet. There were folding chairs for visitors to sit on, room for her wheelchair and a rolling tray table. I first met Beatrice the nurses assistant who was a super sweet person and she asked if we needed anything and to let her know if we did. Now I was expecting this somewhat for the first time but as time went on I soon discovered that this positive and pleasant attitude is the norm for all their staff! I have interfaced with 3 of my wife's nurses Diamond who is truly a gem, Mary who is the sweetest ever and awesome Daniel! They have always supplied me any and all information I am in need of like her medical treatments, medications and health statuses. They have relayed all of my medical requests to her onsite doctor for determination. My wife will tell you the same story every one is very positive and pleasant, "ALL THE TIME!" All the staff's response time is very quick which truly amazes me! The food is great however it is a set menu for all. I have sampled the food several times myself, even as my wife is on a Renal diet. She will sometimes tell you otherwise because she really wants to come home however she can't until she is totally rehabilitated. I am allowed to bring in food and snacks for her that are meeting her diet needs. Sometimes the meals come in cold due to all the delivers they have to make but here again they will reheat her food up for her every time she needs it, if she asks. There are a lot of very cool activities throughout the month which she/we have participated in, so it keeps the patients busy if they so choose and if they need assistance to get into a wheelchair and be taken to the activity room, here again the help is immediate and willing. There is an outside patio area for visiting and a spot for a patient to take in some warm sun rays. For taking your loved one to a doctors appointment or just out to visit or out to eat, the check out/in process is very easy with previous communications to the nurse or case manager. Now I know you might be a little reluctant to believe all the above, it does sound too good to be true. However after 4 weeks there we have not experienced any deviations to what I have written. So if you want proof drop by and see for yourself, you will not be disappointed and your loved one will thank you for such a nice place to rehabilitate at.

My experience with Pamela Telesford, the Director of Nursing, has been extremely negative. In my…read moreexperience, her leadership style is disrespectful, unprofessional, and damaging to staff morale. A Director of Nursing is supposed to lead by example, support employees, communicate professionally, and make staff feel respected. Unfortunately, that has not been my experience. I have personally felt belittled and disrespected, and I have witnessed behavior that I believe is completely inappropriate for someone in a leadership position. What concerns me most are the things I have experienced and observed regarding how staff are treated. There have been situations where employees have felt uncomfortable, intimidated, or afraid to speak honestly. I have also witnessed what I perceive as favoritism and unequal treatment. I believe concerns about discriminatory treatment deserve to be taken seriously and investigated rather than dismissed. Another major concern is the lack of professionalism I have experienced. Talking about employees behind their backs, creating division among staff, and making employees feel small are not examples of effective leadership. You cannot expect staff to respect leadership when leadership does not consistently show respect to staff. Healthcare workers already deal with an incredibly demanding job. The last thing employees need is to come to work feeling that their own leadership is another source of stress. This is not about expecting a Director of Nursing to be perfect. It is about expecting basic professionalism, fairness, accountability, and respect. I strongly believe these concerns should be investigated by upper management and HR. Staff deserve to be heard, and leadership should be held accountable for the workplace environment they create. A position of authority does not give anyone the right to demean, intimidate, or disrespect the people working under them. Employees deserve better.!!!!!!

My step-dad was in this nursing home for almost two months. His name was Steve M. The staff are so…read moresweet and helpful. Knowing families are going threw tough times they try to make things as smooth as possible. Case management is very organized. The nurses are just amazing. Im so great full for their help and definitely recommend. Your loved one will be well cared for. In a careing, even fun, environment. 5 stars. I would give more if I could . Thank you Villa nursing home

After a left shoulder cupp replacxement at Parkview Hospital, I was transferred to Villa for rest…read moreand care. My bed was too small and when I rang the bell for help to the restroom, it took over twenty (20) minutes for an attendant to come to my assistance. Their care was so bad and unresponsive that I had my husband take me home for care the next morning. I went out of my way not to cause problems with their attendants, but that didn't change anything. They were more interested in filling an empty bed than issuing the necessary care needed. Their care was consistently non-attentive. Very disappointing. Anna Apodaca, 83 years years old.

I had a relative stay here and was impressed from top to bottom. Very attentive, and so much better…read morethan the other places I checked out. Newer building, clean and just a good experience, in a bad situation.

My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

My husband received the best care. When he first arrived to the facility he could not walk or…read morestand. 6 weeks later on discharge day he walked to the car Thank you PT therapist. I want to thank Marlene who made the transfer stress free. Marlene has the biggest heart and a true Gem. The Nurses and CNA are amazing and truely care. Your search is over. This place is all you need. Give them a call.

My care there was excellent. The staff were exceptionally friendly and helpful to me. The physical…read moretherapy guys (and lady) are superb and so positive which helped me with my healing process mentally as well as physically. I'll be back to see you guys but not as a patient gonna bring you some good food from my daughter's food truck " DYNAMITE DISHES " ... Ms Kim Walker

I have been in and out of recovery programs for the past 2 years. I have been stuck in a…read morefrustrating cycle of relapse and recovery. I finally came to a realization that I was going to lose the relationships that I most valued in my life due to my addiction. I needed to change my life. I had to humble myself to the fact I needed support to develop a strong program of recovery. I sought an outpatient treatment program and I was fortunate enough to be referred to Solid Ground Wellness in Recovery through a friend in my collegiate recovery program. Solid Ground has been exactly what I needed at this early point in my recovery. The staff at Solid Ground are exceptional! I look forward to each of our meetings. Solid Ground is invested in setting me up for success. The recovery exercises we do are very engaging and give me important tools to safeguard my recovery. The staff at Solid Ground are so kind and generous with their time and expertise. This treatment center truly goes above and beyond to treat you as a whole person. For instance, I am blown away by the level of support I receive. If I need extra support I am encouraged to reach out to my counselor any time. Their responses are prompt, courteous, and oh-so helpful. Additionally, I expressed a desire to improve my fitness and overall health and to my plesant surprise Solid Ground had me covered. They set me up with a personal fitness consultant that can help me to reach my fitness goals. I feel so seen and cared for by this out patient treatment program. It is truly a special experience to be a client of Solid Ground Wellness in Recovery. I encourage you to consider making Solid Ground a part of your wellness and recovery journey.

They are a great group of people kind an caring getting an appointment easy i knew on the phone…read morethis was the place for me it's a nice environment to get help with caring people so glad i found this place intake was also so easy an stress free this place.

What a kick butt PT place wow. Been to several, highly…read morerecommend this well oiled piece of machinery, if you are in need or hurting. Very professional, very well staffed. These are the places you tell others about. I'm impressed.

D. Matthew Russel Reyes was incredible. He was exceptional with my first physical therapy…read moreappointment and accommodated me to feel safe and comfortable since I am pregnant. He is very knowledgeable and provided me with printed sheets of exercises that are safe with pregnancy. Very happy with my services!

August 26,2026 Good…read moremorning, Administrator Jason, Thank you for your assistance. The way you handled and resolved my patient's issue was impeccable. Your willingness to go above and beyond, even personally replacing items, accidentally discarded, was greatly appreciated and did not go unnoticed. May God continue to bless you and guide the vision He has given you for CCRC. You, your staff, and your family remain in my thoughts and prayers. God bless, and hats off to you! Lynn Edwards Patterson

Wife was released recently and now I'm getting a better picture, she's been telling me that the…read morefacility was giving her stool softeners with her IBS was causing diarrhea & left in wheelchair for longer periods necessary which she was complaining about the cold she had a sweat shirt in her closet. My personal complaint is that they would not listen to us that she needed to get on her feet with a walker instead of that wheelchair practice that was her routine at home & turn over from shifts to shifts was 0% no communication???