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Rainbow Sound

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

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Services - Rainbow Sound

Equipment rental

Party equipment rental

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Rental Avenue

Rental Avenue

(61 reviews)

North Hollywood

Late delivery + communication issues, but the delivery crew was great…read more I used Rental Avenue for furniture rentals for an event and spent around $7,000. Unfortunately, the experience was incredibly stressful due to logistics and communication. The delivery showed up about 6 hours late, which completely threw off our setup timeline. Because they were so behind, I ended up having to stay at the property until 10:00 PM just to get everything placed and ready. To make matters worse, communication with the office was really difficult -- at one point, we had to have the delivery guys call the office repeatedly just to get someone on the phone and get direction/answers. That should never be on the customer (or the crew) to chase down. I'll say this: the delivery guys were honestly great. They were professional, kind, and clearly doing their best under the circumstances. We also ran into an issue with the table/chair heights. I ordered tall chairs, but I had selected shorter cocktail tables. They did help fix the issue, which I appreciate -- but the way it was handled made me feel like I was being scolded for it. When you're spending thousands and already dealing with a massively late delivery, the last thing you need is attitude. A simple "no worries, we'll get it sorted" would have gone a long way. Overall: great delivery crew, but the late delivery, hard-to-reach office, and the tone when resolving the setup issue made this a frustrating experience. I really wanted this to be a smooth, professional rental process, but it wasn't. I would not recommend.

First-time client of Rental Avenue, and definitely not my last! Everyone at Rental Avenue was so…read morekind and made the entire process seamless. Their attention to detail and willingness to accommodate last-minute requests truly made a difference. My event turned out beautifully, and I couldn't be happier with the results!

Rainbow Sound - partyequipmentrentals - Updated May 2026

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