Late delivery + communication issues, but the delivery crew was great I used Rental Avenue for furniture rentals for an event and spent around $7,000. Unfortunately, the experience was incredibly stressful due to logistics and communication. The delivery showed up about 6 hours late, which completely threw off our setup timeline. Because they were so behind, I ended up having to stay at the property until 10:00 PM just to get everything placed and ready. To make matters worse, communication with the office was really difficult -- at one point, we had to have the delivery guys call the office repeatedly just to get someone on the phone and get direction/answers. That should never be on the customer (or the crew) to chase down. I'll say this: the delivery guys were honestly great. They were professional, kind, and clearly doing their best under the circumstances. We also ran into an issue with the table/chair heights. I ordered tall chairs, but I had selected shorter cocktail tables. They did help fix the issue, which I appreciate -- but the way it was handled made me feel like I was being scolded for it. When you're spending thousands and already dealing with a massively late delivery, the last thing you need is attitude. A simple "no worries, we'll get it sorted" would have gone a long way. Overall: great delivery crew, but the late delivery, hard-to-reach office, and the tone when resolving the setup issue made this a frustrating experience. I really wanted this to be a smooth, professional rental process, but it wasn't. I would not recommend. read more

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First-time client of Rental Avenue, and definitely not my last! Everyone at Rental Avenue was so kind and made the entire process seamless. Their attention to detail and willingness to accommodate last-minute requests truly made a difference. My event turned out beautifully, and I couldn't be happier with the results! read more

10 stars ! John, the owner is Fantastic. He went out of his way for me. Did the most elaborate beautiful perfectly planned party? I could've asked for everything was in order clean. Our friends loved the party and they loved the decor. Very organized. I highly recommend this business they're fantastic the best.!!! Marisa Rose La Tuna Canyon read more

Rental Avenue isn't just a business--it's where events transform. Those gold mirror tables? They didn't just hold my sister's cake; they made the entire venue glow like Gatsby's parlor. But here's the magic: Ano and Nono treat your vision like their own--I arrived with Pinterest screenshots and left with a better design than I'd imagined. Unexpected Perks: Their "linen library" includes fabrics even high-end planners don't carry Genius space-saving tricks for small venues (ask about their folding chiavari chairs) Flexible last-minute changes--because weddings always have surprises 5-Star Why? When I panicked over mismatched napkins two days pre-wedding, Nono delivered hand-hemmed replacements that night--with a handwritten note. That's not service; that's kinship. Pro Tip: Book their "Bridal Morning Package"--includes a champagne cart rental for getting-ready photos. Pure gold. read more

I have been a client of Rental Avenue for a long time. Any occasion I have just one phone call they will make it happen. Nona thank you for you great service. Ano, no words to say, she even answered my text message when she was out of the country on vacation, Marina thank you for your great service. Not only the their best service, the quality of their rental items, and always clean . Thank you for the great service read more

We used the Rental Avenue for an event and everything went smoothly. The delivery people were amazing and efficient and so very nice. The drop-off guys did the set up on a hot day, the pick up was easy and fast, and the materials were all great. The dishes and everything were in pretty good condition (though we ordered some extra of everything to have the option to not use a chipped one), and the white chairs had scuffs, but when laid out no one could see them. The team responds extremely quickly with requests to update the quote and they're very flexible. It's a reliable company and the delivery people were careful and excellent making the event a success. read more

Where do I begin. They have been my go to place from the smallest kids birthday to the biggest and most important events. Matt is my guy. Has been the most accommodating, informed, and responsive rep ever. Working with them is a breeze no matter what event. Besides being amazing at what they do, they have the competitive prices to match. Love working with them and will never even consider another place. Thank you guys. read more

Rental Avenue - From the smallest events to the big ones, they're my go to people! - Party Equipment Rentals Near Me - Burbank, California

My experience at Rental Avenue was fantastic, these are very nice and caring people. Rental Avenue is a family run business with great values and a personal touch. They cared about my event as much as I did, really warm people and great service. Thank you Rental Avenue! read more

Amazing service! I always rent from them. They have great choices and are always on trend. I would recommend them!

Good service great selection very happy to use them. Ima repeat customer. Highly recommend to everyone. Easy location and a pay showroom.

The best service and beautiful rentals. I never do reviews but had to for them. I went to their office, hand picked plates that would work with my own linens. They were so helpful. read more

Been looking around for quite a while for items for my gender reveal party. Ended up renting from here. VERY fair prices, top customer service and an incredible selection of items. One stop shop I'm definitely coming back again! read more

I rented chairs from them for Christmas and the chairs were beautiful! I ordered the gold chiavari chairs - wish I took pictures but unfortunately forgot - they were in good condition and helped us fit 30 people into a pretty small dining area comfortably. The pickup and return process was simple as well! read more

My wife and I rented chargers from Rental Avenue at the last minute for our wedding. They were easy to work with and flexible. It was easy to pick up and drop off at their side parking lot. 5/5 would rent again. read more

We were all so impressed with their fantastic customer service. We rented tables, linens, goblets, and dinnerware for my daughter's 100th day celebration. We had a hiccup on the dinnerware and sent an email late the night before the event regarding our concerns. By 10am the next morning, they had called me directly to coordinate a drop off replacements for us. Replacements delivered to my door within an hour. Stuff happens but what we really appreciated was their quick response and desire to make things right. They even accommodated our request to pick up of all the items the next day! I'll definitely be supporting this small business for all future events! read more

Rental Avenue - Chairs, tablecloth, goblets, and dinner/salad plates all rented from Rental Avenue! Fantastic experience. - Party Equipment Rentals Near Me - Burbank, California

I had a fabulous experience renting with Rental Avenue. Their prices are unbeatable compared to other companies I had researched. Communication is fast & they are helpful with suggestions. Highly recommend for anyone throwing a larger event in the LA area! read more

Rental Avenue - Party Equipment Rentals Near Me - Burbank, California

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I am a procrastinator and decided 4 day before my birthday that I want to celebrate my 30th! I'm so grateful I went to rental avenue, they were able to get me everything I wanted in a short period of time. Since I planned everything so fast I changed my mind several times. The staff was patient, and willing to accommodate. After all that they were nice enough to give me a discount and wave some of the fees. The staff that set everything up was on time, fast, and very professional. I'm really pleased I went to rental Avenue, I will definitely recommend them to anyone in need of rentals! Thank you for all your assistance!! read more

Rental Avenue - Party Equipment Rentals Near Me - Burbank, California

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I needed a few tables and linens for a party. They were responsive, affordable and everything was great. A couple of hiccups during the pick up were addressed immediately. So happy with Rental Avenue, I will be using them again. read more

My favorite rental company to work with! They always have an updated selection of rentals to choose with, always professional and on top of their work. Ano always helps me out when I come into the showroom, she is the sweetest! Always makes sure to get me exactly what I want! If you're looking for a rental company I highly recommend rental avenue! read more

Cant find enough words to describe my horrible experience with Rental ave. Trusting their IG profile, I decided to hire the company to make my wedding day special. First I want to start off how disorganized this company is. I have called and asked them to do the delivery on Thursday since their residential deliveries are Wednesdays & Thursdays and instead of that they call me same week of my wedding, on Tuesday, telling me the delivery is on Wednesday between 11-4pm. I got everything in order and my expectation was them delivering the product on Thursday since I requested off from work. Anything I tried to do to make things right the team was not so helpful. They kept telling me that the delivery is going to be only on Wednesday and if im not happy with it they can cancel the order but keeping the deposit. I was stuck with the situation and asked Mariam to do the delivery at least between 5-6pm and put my order as of last delivery. Sure ensure it will happen but yet it didn't. Next day delivery guy calls at 3:30pm and tells me he will be at my place at 4pm. I started stressing out because there was no one at home. I asked my family to go home and welcome them since I was at work. My dad got home and went outside to show them the entrance and instead saw them leaving the property. I called them back and found out that they went for another delivery since my dad was late for 5 mins. Such a big deal. Everyone left their work to be home so we can make things right instead we had to work with delivery team schedule even tho there was a request to do my delivery last. No one cared. They ended up coming back at 5pm and did horrible job. Please check the pictures of expectation vs reality. I called the office and complained about the way the set up everything. The guys were like " sorry we had to leave" and they left. I asked the office to send them back on Thursday. Mariam again said she will send them between 1-5pm on Thursday. My wedding is on Saturday and I had so many things to be taken care of instead I was home and waiting for them. Guess what. Its was 5:30pm and there was no calls no show situation. I called the office no one picked up. I called the girl on her cell and she didnt pick up either. Instead she texted me" hun you are calling me on my cell". Really you think i didnt know that. I told her that if someone from office would pick up the phone I would not text her. Instead she said the office was closed. To say I was disappointed its understatement. She said she will check up with the driver and get back to me. Instead the driver called and said they will be back on Friday at 8am. I said fine. It's Friday my friends and there is no one at that time. I called them at 8:30am and the driver was like "on my way". He arrived all alone at 8:55pm. Im like why are you alone cuz you need to make changes by moving things around instead he told me that his boss asked him to cover only the holes and scratches on the flower wall and thats it. Im like get your manager on the line. He got some dude and i started asking him why he sent only one person. He goes like cuz he is the only person i have either you work with him or figure it out yourself. Omggggg I lost myself and started arguing with him and instead of calming me down he asked the guy to leave my house. I had to call Mariam again and tell her the situation. I asked to speak to owner or manager but got no one to speak to. So unprofessional. After a while she sent me another guy and they started asking me how I want things to be. I was so heart broken with the situation. My dad started helping them out so they can make things nice. Yet they didnt please check the pics. Also, they scratched my floor and made a hole on my wall. I told about this to office again no reaction. When they left unfinished the office didnt even bother to call me to ask me how I feel and whether or not the set up is the way I wanted. My family ended up coming out of their skins to fix everything so it will be ready for next day. Can you imagine what I went through because of them. Its not like they are cheap company and nothing was done for free. Everything was paid on time. I was really excited to hire them instead I was really disappointed, and sad about the outcome. I hope my experience is worth to believe and second guess the company before hiring them. read more

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Absolutely love Rental Avenue! Their rentals will bring the wow factor to your event. They are very attentive, responsive, and customer service oriented. I love working with Ano and Nono. The only rental company I trust with my luxe events read more

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We contracted with the Rental Avenue to supply tables/chairs/dance floor/etc for our 2020 wedding. Covid-19 impacted our plans greatly, but the Rental Avenue was extremely easy to work with, prior to Covid-19 and after. They accommodated all of my requests (multiple changes to my order) and were extremely easy-going and helpful. We have ended up indefinitely postponing and they were gracious and kind about returning our deposit. I definitely will use them if I ever throw an event in the future! Thank you to the Rental Avenue team for making the stress of wedding planning less / easier!!! read more

they're pretty fricken awesome here! I made about 7 revisions and not one complaint from them. I was so embarrassed to call each time to revise my order in fear they would complain, but NOT ONE complaint. They were very accommodating. I was having my street paved the day they were going to deliver but I asked if they could bring it a day before and without hesitation, they were totally fine with it at NO extra charge. They made my event easy breezy! I will be back! thank you so much for the awesome customer service! read more

I can't believe the amazing and beautiful selection of chairs and plates, silverware and furniture these guys have! I'm a caterer and have used at least 15 rental companies in LA. I wish I had known about Rental Avenue years ago! Their prices are so good, and seriously their selection of beautiful chairs is unmatched. Add to that their prices are at least half of other super high end rental companies. The quality of the linens, plates and glassware I rented was excellent. I can't wait to use them again! read more

I am sorry to give you your first 1-star review. I was scouring Yelp for a party rental place to rent equipment for our son's first birthday party and was very excited because of all the 5-star reviews for this place. Today afternoon, my husband and I got to the office and saw that the women working here were busy with their other clients. We waited for 15 minutes before we left - No one greeted us, no one took a few seconds to tell us that they will be with us soon, no acknowledgement of any sort, just ignored by the people who work here. Yes, you have a busy day in the office but you just don't ignore someone who comes to your office and is interested in hiring your business. A little customer courtesy goes a long way. So we ended up going to our second choice and are very happy with them that we will be using their business instead. read more

I have never dealt with a more professional, accommodating, exceptional party rental company in the years we have hosted parties! I am as demanding a customer as anyone could ever deal with, yet, at every step of the process, Rental Avenue did not just meet my expectations, they exceeded it. I live in Northern California, but was in SoCal to host a small, but very special 30th birthday dinner for one of my children, I sourced-out party rental companies on Yelp and found my way to Rental Avenue. Matt handled my order in the most engaging manner I have ever experienced. I described the aesthetic we wanted for the event and he offered to have a special table cloth and napkins made to match our desired design theme. Everything I ordered was delivered ahead of schedule and they included one extra item in every category just to make sure there were no problems. My only regret is that I live in Northern California , and I cannot use them for parties there. But, for those of you in SoCal, please take my advice: you will never find a more professional, accommodating, exceptional party rental resource than Rental Avenue. And, I'm sure the rest of the staff is great, but, Matt exceeded my expectations, so ask for him to help you if you want to remove any uncertainty! read more

A wonderful selection and great customer service to match. The rentals were in great condition and Miriam was incredibly helpful. Overall a great resource for event rentals that I will use again and again. read more

Great service, eclectic products, reasonable prices! Loved working with both And and Nono when planning my baby's first birthday. As an Interior Designer, I am always looking for ways to make my vision come to life, but also keeping my budget under control. They really helped me achieve my vision and I couldn't be happier with how everything turned out. I highly recommend Rental Avenue and looking forward to my next party so that I can work with them again! read more

This is probably the MOST unorganized rental company I've ever come across. Absolutely nothing was clearly communicated. I had to call them multiple times to ask when rentals would be delivered and picked up. My baby shower was on Saturday and I got no phone call or any form of communication days before my event on when rentals would be delivered. Pick up was no better...I didn't hear from them so I called them on Monday to ask when they'd be picking up their stuff and was told FOR SURE "today" within the next 1.5 hrs since they were in the area. No one showed up and it was already 6pm. I called them multiple times and no one picked up so I couldn't get a hold of anyone. Next day I had a doctors appointment at 2:15pm they showed up to my house around 2:10. Just BEYONDDDDD ridiculous. I'm so disappointed in their service. I will NOT be giving them business. Ever. Please consider hiring more organized and competent employees because clearly no one knows how to do their job. read more

This is my first time using this company and I am now a convert. The customer service is fantastic and they respond to emails very quickly. I love their products, prices, delivery... everything is top notch. I have always used another local company (JC party rental) but they made it seem like they were doing me a favor even though I spent thousands of dollars there over the years. Rental Ave treated my small order the same as if it were a huge one. I am very happy so far... highly recommend. read more

The only rental company I trust thus far. I love the girls here. They are all so helpful and great to work with. Whether it's an event at a venue or a simple dinner at home, I know I can count on Rental Avenue to supply me with everything I need. I mean they have everything you can think of and they even do custom orders. There prices are affordable which is a big plus! Thank you guys for always taking care of me! read more

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Where do I begin?!! Rental avenue is the place to be for all your event planning!!! They have all your wants and needs in one vicinity. Mary helped me plan my sisters birthday party this past weekend, while Nona and Anahit helped me with all my draping, tables, chairs and whatever else I needed. Mary is a gem!!! She had got to be one of the most creative, exquisite and detail oriented person I've ever met. And with all that, so down to earth, helpful and easy to talk to. I would literally call, email and text her at any time of the day she and she would respond immediately. Her attention to detail is just so impressive. She thinks of things that I never could. One the day of the party we didn't have to worry about anything. Everyone was prompt and on time. They set up everything and then came back and removed everything. We didn't have to worry about a thing!!! Loved everyone and everything about this place. Will definitely go back! read more

I got married at the end of last month in Beverly Hills. Out of all 14 vendors I hired for my wedding, Rental Avenue was the EASIEST and most hassle free company I dealt with. Communication was fast, easy, and very clear. Their website has all their inventory and price list. If I had any questions regarding the dimensions of their inventory or colors, they were quick to reply. Not only that, their pricing is very fair compared to other rental companies out there. They were on time delivering my items and also picking up my items. I checked the weekend before my event to confirm everything was set and was assured my rental were confirmed and ready. Their products are of amazing high quality and I received nothing but compliments. Thank you Rental Avenue team!! read more

Truly the best rental company ever. They have been so accommodating and helpful. Not to mention the staff is so kind, they go the extra mile for their customers! I can't rave about them enough. 11/10 recommend. read more

Love all the girls at Rental Avenue! Always informative and extremely talented. They sure know what they're doing, the girls have been in this business for over 15 years so I always trust them with their suggestions on rentals and decor. The absolute best rental company with the best service in this industry. read more

I had used Rental Avenue this passed weekend for my son's first birthday and was so happy with my experience. They have great quality product for reasonable prices. I will definitely use them again for future rentals. read more

Rental Avenue - Party Equipment Rentals Near Me - Burbank, California

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I found Rental Avenue On instagram. They are very responsive & professional. I rented pink elegant chairs for my 30th Birthday Gala Dinner. All my guest loved the chairs. They are even more beautiful in person. Well worth the money spent. I definitely will be using their services again for all my future events. Thank you ladies. read more

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Great rental spot and reasonably priced. Friendly staff to help you in the process and answer any questions you may have for your event. I will definitely be using them again in the future! read more

Rental Avenue did a beautiful job on my engagement party. From tenting and draping, to table and silverware, everything looked amazing. Nono and Ano were great to work with and executed my vision perfectly! I highly recommend their services! read more

Rental Avenue went WAY BEYOND any other business I've experienced with customer service. When I had to plan for my Mom's memorial service, I ordered her favorite shade of pink for table cloths. I went to pick them up but they were the wrong color. The shade I ordered had not come back into stock. These Ladies jumped through hoops to make amends. They asked me to come back the next morning (the day of the service). I was completely surprised as I learned they actually bought a roll of fabric and completed sewing all new pink table cloths that same day. Amazing, caring, company! read more