Tom at Better Service is very good at what he does and has competitive pricing. He is punctual and…read moreprompt. Couldn't ask for a better service man.

Tom was Prompt, Competent and Friendly We called at 9:00 AM…read more Prompt callback. Arrived here in Lake County within 2 hours. Purged, recharged and finally injected a sealer in the freezer which is back maintaining the desired -4º temperature. The price was competitive.

They do great work if you own a brand they sell. However, they do not seem as interested in…read moremaintenance, repairs, or parts for brands they do not sell. When I am on vacation at the cabin in Lake Nebagamon, I don't want to burn up much time with the chores. I think they have an opportunity if they would stock a few of the basic parts for high volume brands such as Craftsman and if they would enthusiastically help people with all their yard equipment needs.

Came out to my house prepared to take my snowblower to his shop, but was able to solve the problem…read moreat my place. He took his time to explain the problem and what I can do to get longer more efficient use of my snowblower. Price was reasonable and I am ready for the winter.

Scott needs to have Tom and Scotty clean up their appearance. When I see them I feel like I'm in a…read moreTwilight Zone episode.

Do NOT use Daugherty Appliance. They do not honor warranty work. Technician told me the ice maker…read morethey installed was under warranty. He ordered new ice maker and installed. Because he installed the new ice maker after warranty expired they would not honor the warranty. Will never use them again!!!!!!!!!! Bill R

The manager and owner acknowledge their repairman is arrogant and rude. They also have full…read moreknowledge the repairman misdiagnosed my washer, recommending me to purchase a new washer due to $600+ repair. I replaced the common part that caused my issue in 30 minutes for less than $15. No refund of diagnostic charges or apologies. just excuses. The known poor customer service definitely fits this compan.

It's really time for them to close up shop. After giving the repairman $84.95 and told our…read moreLiebherr refrigerator needed a new sensor for the freezer and that would cost $495.00, I never heard back. I called every single day after a couple of weeks and was told they were waiting for tracking on the part. I gave up after 5 weeks, called Liebherr's "after sales service" and was guided thru fixing my freezer, using my cell phone as a camera, amazing! It did not need a sensor. This appliance service is where Johnson Mertz in Duluth sends you. Shame on them!

Could swear we were told we only needed an installer for our stove because it's gas. If we took…read moredown the microwave and took out the dishwasher they'd hook them up. They dropped off our new suite of appliances and nope, they don't do that.... Oh boy.

Unacceptable customer support. I called for service on my oven and received an appointment for…read moreeight days later and was told to call that morning for an appointment time. I called the morning of the appointment and was told they had to reschedule and offered a date another eight days later. They offered no other options. I'm going to find another company that will actually provide customer service.

Unlike most of our past technicians, Virgil is reliable, experienced, and knowledgeable…read more We always hope he is the one "assigned" to us when we have an issue with our washer and dryer.

If I could leave a zero star review I would! Not only did our repairman reschedule us three times!…read moreHe also didn't show up twice! They refuse to give us a refund to buy a new fridge and keep promising that they'll fix it! Get it together Sears!

Johnny on the spot to come check out your appliance. He will charge you for a part he never puts…read morein. Wonder where he is and your part is??? Try calling the number 20 times. They won't answer even once. Try writing an email. Won't get a single response there. Tells me I'll get a refund. That didn't happen either. Very shady buisiness practices. Don't use this company!!!!!

I was looking for repair for my washing machine, and made an online booking with Central Minnesota…read moreAppliance Repair via housecallpro.com. They arranged an appointment and two men showed up. They looked at the machine for about 15 minutes together and said they would need to order a part. They asked for a down payment. I gave them a check, as they claimed. "we take check or cash, as their credit card machine is down. We do take zelle also. Most banks use it." The two men left with the check and several days later I did not get any updates. I called Central Minnesota Appliance Repair. They would not answer and their phone goes straight to voicemail. My check has been cashed, but I cannot get any response from the company. They are Bean irresponsible enough that I suspect this is a fraudulent transaction. I am out $441!!!! The Better Business Bureau suspects they are bankrupt - AVOID!