Never Again!!!! this is lengthy,but it needs to be told…read more On thursday 10/16/28,I went to Dunham Tires @ 6137 Dunham Rd to get my front passenger tire checked out.I was told there was a leak around the rim,and they can seal it and it'll be $25 + $2.00 for debit card.I paid and was On my way! Later that evening tire pressure light came back on so I put air in the tire,light went off,but I noticed that the valve cap that I had on the tire was not the same cap.My caps were BMW caps(see illustration)I took my car back on Friday morning,told a whole different crew about the tire and the cap.They then removed the tire and did the l OK soap & water test,in which they didn't do on thursday.I was told by the owner there was a small hole in the tire and it'll cost me $25!! I said "had they did it right yesterday they would've known this,so why do I have to pay again"? This man got irate and said"do you want it done or not"? I said "yeah,I want it done, but why should I have to pay again,and how are they going to compensate for the valve cap"? he said"ok! I'll charge you $15" I said "I'm not paying again "! this disrespectful fool became aggressive called me a slave,a bitch and then put his finger in my face and balled his fist like he was going to hit me! I told him I was calling the police and he said"get the fuck outta here" and I said," I'm not going no damn where until the police get here,mutha fucka'! oh yeah I'm at the height of my pisstivity at this level and I had my 89 yr old dear Mother with me and she became so scared I thought she was going to have a heart attack or stroke out!! The police finally came about 20 minutes later,and I told the officer my side and how he threatened me and he asked" do I want to file a report "of course! Another officer spoke with him and he said he didn't put his finger in my face or ball his fist in a threatening manner.The officer said he will look at the camera,but after coming from inside I was told the camera or the TV wasn't working at that time.Go figure,right? He told the officer he would plug the tire " as a favor,but he doesn't want me to come back " as though I would ever go back anyway.I told the officer I didn't trust him and he said he will stay until he had finished.He did a half ass & subpar plug job with red stuff sticking out of the plug.When he finished I even thanked this rude and disrespectful person.He said "ok" and proceeded to tell the officer some BS about "this wasn't personal"but I was getting in my car because I was so upset and pissed and thought I may have to go to ER for my blood pressure,in which I just started taking medication for in September.I'm going today to file the report,because I'm sure this is not the first time he has disrespected a black woman like this,and I still don't have my BMW valve cap. -- feeling angry.

Blew out a tire last week on the highway leaving work. I called these guys since they were the only…read moreones open after 6 and they said if you can be here by 6:15 we can get you in. Got there just in time, and they replaced my tire in less than TEN minutes... crazy fast, very nice guys. My tire had a 1-inch gash in the sidewall so no repairing it. Would definitely come here again if I got a flat!

Like most opportunistic auto body shops they tell you a price before then start coming up with…read morebullshit as they work on your car that steadily bumps up the price when it's nothing you need nor asked for. This shit it sad honestly everyone on the same ground level exploiting each other for some money that will be gone tomorrow....leaving everyone still at that same ground level. I can only blame myself though for giving them the time of day.

The tire in back was bubbled and core showing.... needed immediate attention and the team at Lee…read moreTires were great.....pricing, service and attention to details. Highly recommended.

I came all the way from Rochester, NY to Ohio on 4/4/2020 during the Corona Virus crisis to buy a…read morenew car after totaling mine a week earlier. All car lots were closed in NY, but not in Ohio, hence the road trip. While on a test drive, I randomly stopped in with a three year old Lexus RX 350, no appointment, and no call ahead. These gentleman were so amazing, helpful, and friendly. I explained I am an out of town Emergency Nurse who does home visits and desperately needed a reliable vehicle in a hurry. Redd's was first class in my book, as they immediately did a complete once over and checked the SUV out bumper to bumper, under the hood, and even the undercarriage for hidden damage/collision work. I felt so confident in their assessment, that I returned to the dealer and bought the car immediately. Thanks guys! You saved this gal a lot of aggravation and time searching around. Stay well and healthy my friends! . You're all amazing and I'm forever grateful. Christina

If you need tires, I seriously recommend Redd's Used and New Tires in Maple Heights. First, two…read morelike new tires only cost me $80 total for the install and everything. And they are super fast and efficient. But get ready for the best part............ On my way in, I stopped on the freeway for a couple and their child trying to waive down a car for help. Mind you, it was super hot and they just went shopping. They had a hole in their tire and were trying to put on the spare but did not have the right tool. Neither did I. Luckily, they were about two miles from the tire shop I was going to. I told the owner, Redd, about the family and their dilemma. He got in to his car with his own tools and went and changed the couples tire free of charge. Just out of the kindness of his own heart. In a world so ugly, we need more people like Redd and more businesses like his! If you need tires, new or used, support this business!

Very professional and helpful and answering any questions. They keep on asking for more characters…read moresmiley face. They really aren't characters but very helpful to get things done properly.

Nearly perfect under the previous ownership, it's now a small shop with not much knowledge about…read morecar repairs. Your phone calls are not returned, and neither are the website inquiries. When my car stalled at a red light, this shop couldn't diagnose a bad Mass Air Flow sensor.... enough said. These are the basics! Free emissions test is about the only good thing about this shop. I would stay away and can't recommend. P.S. It is not located in Beachwood but rather in Warrensville Heights.

Recently moved to cuyahoga county and needed to pass an echeck which I knew nothing about went to a…read morecouple places and got outrageous quotes. These guys fixed my problems and changed my oil for less and were so nice. They explained everything and my car is great. Will be getting all my service done here from now on.

I have been taking my Nissan Juke, to Bedford Auto repair for 3 years now. Moe and his staff always…read morekeep my car in tip top shape. I recommend this repair shop to all friends and family!! Best place ever and at affordable prices!! The only place I will ever take my car. Thanks Bedford Auto Repair !!!

This location used to be great. Our recent visit was not so good…read more We needed a tire replacement...oil change...and possibly a new battery. We requested that they test the battery to see if we needed a new one. Our appointment was at 4pm. They didn't even take our car until 5pm. They closed at 6:00. They fixed the tire...but it doesn't have a valve cap...it had one before. I'm not sure that they even did a oil change because there is no sticker in the window and the system wasn't reset. They don't do the battery because they thought we didn't want it. The car had to be jumped to get it into the shop. No communication about the status or what was actually done. We had to tell them to please put new battery in. The shop had closed but it needed to be done. They said we needed to come back. They finally did it. We won't be coming back to this location

Zero stars. I made an appt. to go in on my lunch break. I was assured that buying and installing a…read morenew tire would only take 20 minutes. I'm literally 5 minutes away. Got there at 12:05. By 12:45, my car is still on lift, no tire. I inform the associate at the desk that I needed to leave, to put my old tire back on, I'm no longer interested in giving them my business. At 12:50, my car is still on lift, tireless, no one's even NEAR my car. I tell her again, put MY OLD tire back on and let me go. I get back to work 7 minutes late on a day that was crucial for me to be back on time. 1.5 hours later I get a call stating that I failed to pay for my new tire!!!!! Huh? I told you to put my tire back on! I demanded that Jaime put the female sales associate on speaker phone. She tried to lie when I asked why she didn't tell me they were putting the new tire on as opposed to putting my old one back on. She said it would have taken longer to put it back on the rim so she decided to be deceitful. Howwwww did you think you were going to get money from me if I drove off thinking that I was driving off with my own tire?!?! How ridiculous!

Had to get a new blower motor with resistor. They took my car in right away !! I was amazed how…read morefast they were !! You guys are all very friendly and have good teamwork !!! No complaints here !!!! I know this is a very stressful job and I want to thank you Dave & RJ for everything you did and keeping me updated !!

Scammer alert. A disheveled youngish man told me they could fix my audio and that it's usually…read more$1000, but they had the used part "just right now" and so it would "only be $500" long story short; I said no, waited until my friend could look at. He fixed my audio for $6, it was a blown fuse, that's it. The northfield tire "pro" told me my entire audio system computer needed replaced. I saved between $494-994. These people are either completely incompetent or blatantly scamming their customers out of hundreds to thousands of dollars. Do not under any circumstances go here. Ever. The only star is for Mike, he adjusted the price after the team working on my tire and trying to charge me, without ever confirming it with me, let alone discussing price. I wouldn't trust these folks babysitting a rock. Better luck, literally anywhere else.

Such great customer service. Great prices and more important trustworthy mechanics who take care of…read moreyou and your vehicle. There is a waiting area if you are getting some quick work done with coffee for customers. They offer a wide variety of services for your car.

Fair and honest service. Work completed on time also they don't try to oversell. Dave and his…read moreteam are great to work with. J.T.

This Firestone is my go to for auto maintenance, Jeremy at the front desk is patient, professional…read moreand considerate of the nightmares we face when our cars take a dump unexpectedly. The price is reasonable and the workmanship is quality. I tried getting a mobile mechanic from another company and all I can say is, Never again lol. I'll only be going to this Firestone from now on.

I had my car serviced by Firestone. After ordering parts, it took a total of 14 days before my car…read morewas complete. At some point during the time when my car was there, someone rambled through my center console. The things from my center console were thrown in the back seat of my car. I didn't notice this until the next day after I picked my car up. Of course I did not leave anything of value in my car during that time, however, I called to complain about it to both the local location and the corporate office. I still have yet to get a call back from the store manager to discuss the matter. I had to call there several times during the time that my car was up there for the 14 days to get an update. You would think that they would have called me to give me updates about my vehicle.

Doesnt deserve the star I put on there. The reason they have groupons is because they need the…read morebusiness and the reason they dont have business is because simply they do not do their job well, so they have no repeat customers! I took my car in for an oil change and wheel alignment. When i recieved the vehicle back it had 4 lights on (that were never on before) and the mechanic informed me that i would need another wheel alignment because there was some prior damage to part of my car. If you knew that this would make the problem worse why would you follow through with the service? The mechanic replied to me, well you needed one anyway. the manager John is particularly bad at his job mentioned he said it was a "coincidence" that 4 lights came on after leaving his shop, so if you are not a fan of coinceidences like these, where they give you a corporate number that doesnt allow you to speak with anyone go here.

The number I received from the store manager gave me was incorrect? Also For the past two days, I…read morehave spent an hour on hold each day, without speaking to anyone or being given the option to leave a message. --is There any intention of assisting the situation or to have me run around until i no longer post?