My daughter has been attending U-Gro for about a year. We have been absolutely blown away by the…read moreteachers and directors at U-Gro. My daughter has grown by leaps and bounds during the past year. We get such a kick out of the things she learns at school. Out of nowhere, she will start using a totally new word or singing a new song and then she'll tell us she learned it at school. As she has grown, the curriculum has grown with her! Can't wait to see what more she learns in the future! The facility is always clean. We love the cameras and I find myself checking in to see what cool thing she's doing many times a day. Thanks U-Gro!

Amazing staff and professional. Truly care about your kids and the grounds are very secure. Have…read morehad no issues dropping our little one off.

Just Fabulous! My daughter loves it, so many activities. Not just day care they teach too. New…read moreDirector is great! So happy I found this place.

We love Celebree! My daughter is about a year and a half and is doing amazing at Celebree! She…read moreknows not only the teachers' names but the directors and the owner's name too. She is always so excited to see all the adults working there. Their care and communication is fantastic! I would highly recommend this daycare! Thank you celebree for loving my girl and helping her grow!

our experience here was less than unsatisfactory. We experienced the loss of two of their most…read moretalented employees in a moment's notice. When we asked the reason, we were told that one of them "just crashed out". We experienced hand foot and mouth twice in 3 months. We experienced lice twice in 3 months. We lost wages over this. When I asked they cleaning procedures, they explained that they only clean the room they found it in; however, every staff member is in contact with almost every child in the building at some point. My grandson got a large scratch right next to his eye. When we asked what happened, no one knew. We were told "a friend must have accidentAlly scratched him". When I watched a 3 year attempt to punch my grandson and left the building with him, I was not asked by the director who was standing right there why I was upset. She ignored me and allowed me to leave angry and upset. There is a child in the 2 year old room that is clearly not 2 years old. I watched her punch a little boy in the side of his head for no reason. I watched a staff member help a calm little girl with a baby doll rather than help to console my crying granddaughter during drop off. They will not remove my account from their payment portal and it us set up in such a way that you do not have control of your own money. They take whatever payment they want in spite of their contract and offer to pay your overdraft fees as consolation. They have a 30 day notice period. If you do not give a 30 day notice, they inform you that they are turning you into collections if you don't pay even if your children aren't there. They have no regard for complaints or concerns about safety. They only care about money.

Truely an amazing day care. All 3 of my kids go there and I have had nothing but good experiences…read moreall around. They enjoy going there, doing the activities, learning, and even made friends they see outside of school. The facilit is nice, the food is good (that is made there), and the staff are friendly. WSPT is highly recommended for anyone looking for childcare. Thank you for all that you do for the children there.

Best Daycare i ever had my daughter to . staff and mr Bill and mrs judy are very respectful and…read morethey do alot for the children . mr bill makes the best food around ! my child is very picky with food but always eats at daycare . homemade meals and snacks .

on Tuesday October 28th I witnessed BABIES outside in the cold in a stroller, no socks no jackets,…read moreno hats, none of them are dressed properly to be outside in the SHADE in 40 degree weather, and two women with them are just sitting there on their phones while these babies are screaming and red, tilting up the stroller and bouncing it hard on the ground, when these babies don't even look like they're a year old. absolutely disgusting how little they care about the children

I loved small steps so much when I was a child, that I send my son there now. The owners are…read morewonderful and the manager, Mrs. Sweeney goes above and beyond!

Our new Director and Assistant Director are both very hands-on in every way possible, from teaching…read morein the classrooms to passing out snacks. Both are very easy to talk to about any issues that you may have or just chitchat about anything. They take the time to train the teachers the correct way. Whether you are dropping off or picking up one of them is always here. The Assistant Director has been with the company for over 10 years at another location. Love the new hours, open until 6 pm daily. YAY

Sent my two boys here for a span of 3 months and do not have a single positive thing to say. The…read more"teachers" are all in it for a paycheck. In all the times I dropped off and picked up I never once saw a single one who ever seemed genuinely happy while interacting with a child. One teacher in my oldest sons room would actually borderline yell at some of the kids, I personally observed this on multiple occasions. One day during drop off she snapped a very rude remark in a much louder and harsher tone than normal conversation at my son because he attempted to get out some toys which they had already apparently cleaned up prior to his arrival. As he was supposed to know this? Through all the hot August days I would pick them up off the playground and they would be hot and sweated with no water bottles. The water bottle I packed would be empty back inside their cubbies in their rooms. I commented on it one day and a teacher replied "we'd be going back and forth to the bathroom constantly if everyone had water bottles". Apparently taking already potty trained kids to the bathroom is too much to ask? The icing on the cake which led to immediately withdrawing from the center was when my oldest son came home with a hand print on his arm. He was 4 and no longer napped, however the 4-5 year old classroom had a 2 hour nap time each afternoon where they expected him to sit and play quietly on a cot. For 2 whole hours. He struggled with this, as I'm sure most 4 year old boys would and they didn't want to put the effort into finding a solution. One day he came home and told me about how the teacher that day was mad at him for not being quiet during nap time so she grabbed his arm very hard and made him sit in a time out chair in the corner. When questioned she said she gently led him to another area. Gentle enough to leave a handprint, I guess..... We paid almost $1000/month for him to attend UGRO and they actually asked me to pack him a bag of quiet things to do during nap time so he wouldn't disrupt the other kids. Total lack of desire to foster kids development and growth. Do NOT waste your time looking at this facility. The director is kind and sweet and you will think it's a great place but do not be fooled. The staff are absolutely terrible and could care less about your child.

My husband was a student at the war college and I enrolled my children here halfway through the…read moreacademic year. The director Kristin and assistant director Demi communicated very well and were very helpful with assisting my children transition to a new environment. Any issues that arose were communicated with me and they addressed any concerns I may have had. The teachers here are very caring, nurturing and provide a great learning environment. A mobile application is used to upload pictures and communicate messages. I throughly enjoyed all of the pictures and videos I would receive daily. My child still talks about Ms. Jess and Ms. Olivia. Ms. Britney is also a true gem there as well. If you're considering kindercare, your children will be in good hands.

We switched to U-Gro BC several months ago and it has been a great fit for our family! They really…read moreworked with us to make sure it was a smooth transition. Our girls are thriving there! The staff and teachers are knowledgeable, friendly, and supportive!

I would like to start our review experience with the Bent Creek U-Gro facility by giving a little…read morebackground information about our family. My wife and I are foster parents and have been on and off for a very long time. In the fall, just before the pandemic started, my wife and I were asked to come back into foster care for a family of 4 siblings. This is where we meet M. M is rather large for her age, a ball of fire, and that is being subtle, I think. As the pandemic set in, and my wife and I needed to continue working, we were in need of childcare. U-Gro welcomed us and our little girl that was placed in our care, with open arms. When we first met M, she couldn't verbally communicate at all! Look at where she is now--you can hardly get a word in edgewise at times. There is so much our little girl has been able to learn and accomplish in a very short period of time, and during a pandemic all at the same time. My wife and I attribute so much of her growth to the U-Gro team and your determination to help our little girl grow up. As with every child that we have ever had in our house, our little one has experienced trauma in her life. I am certain that there are children in your care every day that have experienced different levels of trauma in their short lives also. In an effort to limit the effect of M's past trauma, we surrounded her with support systems: family, daycare "family," speech therapist, play therapist, CASA, caseworkers, etc.  This is the point where my wife and I find ourselves completely dumbfounded and completely canceled by the U-Gro Team! Why someone would completely ignore all of their training and go outside of M's support system and play God with her life is almost unforgivable. At the time I write this the U-Gro Team has removed the two strongest supporters M has in her life,family and U-Gro, and has managed to remove all our trust in the staff there. We all have worked so hard to protect her from ever having to experience another traumatic situation, but that is exactly what has been thrust upon us by someone on the U-Gro team.   When working with families in the future, staff should meet the families of the children they work with, outside of pickup/dropoff. They should also take the time to learn more about the histories and backgrounds of the children, asking for input on behavior/discipline issues from their parents and therapist (if applicable). They would be better informed, and know how to handle situations as they arise. My wife and I were such fans of U-Gro and the work you do day in and day out only to have it squandered by someone's lack of training and knowledge of the children you work with and inspire everyday.   I want to thank you for taking the time to read our review/letter.  Sincerely  Jeff and Tammy Martin