Truely an amazing day care. All 3 of my kids go there and I have had nothing but good experiences…read moreall around. They enjoy going there, doing the activities, learning, and even made friends they see outside of school. The facilit is nice, the food is good (that is made there), and the staff are friendly. WSPT is highly recommended for anyone looking for childcare. Thank you for all that you do for the children there.

Best Daycare i ever had my daughter to . staff and mr Bill and mrs judy are very respectful and…read morethey do alot for the children . mr bill makes the best food around ! my child is very picky with food but always eats at daycare . homemade meals and snacks .

My daughter participated in the Summer Camp, on a part time basis! She loved it, i loved it! From…read morethe projects and baking and walks to the library, i love the skill sets they were focusing on! The application and registration were an easy process and the staff always seemed attentive for any of my questions! Definitely a great center conveniently located in town!

My son went here for kindergarten. There were a lot of positives, clean space, nice staff, good…read morelocation. He learned a lot. He enjoyed it. I liked the director. She was friendly and cared for the kids. But I found her to lack organization. Communication was all over the place. Sometimes it was timely, Other times it was nearly after the fact. On one occasion, my son was released to a relative without their ID being checked. This immediately made me lack confidence in them. The director seemingly handled it well, and the issue did not occur again.

When we first enrolled our son at this daycare, we truly believed we had found a safe, caring, and…read morestructured environment for him. This daycare has a strong reputation at other locations, and in the beginning, things seemed promising. Unfortunately over time, this specific location became a complete nightmare for our family. Our son is 3 years old. Like any toddler, he loves to play, have fun, and be around other kids. He is loving, energetic & curious. Toddlers misbehave sometimes & that is normal. That is why classrooms are supposed to have structure, supervision & teachers who know how to redirect behavior appropriately. Instead once our son began copying another child's negative behavior, he was quickly labeled as "the bad kid." We repeatedly explained that he was being influenced by another student, but the situation was never handled properly. They also were aware & knew this!!!! We were told certain children could not be separated because one child's mother worked there as a teacher & had another child enrolled in a different classroom. Rather than correcting the environment or helping the children succeed, we were constantly being called to pick our son up early when no other parents were being called! We felt as though at this point our son was being targeted. Why continue to pay for him every week when he was spending less than an hour a day in school. We tried working with the director & offered suggestions that could help improve the situation, but our concerns were dismissed. We were repeatedly told adjustments would be made but nothing ever changed. We even had a behavioral therapist come out to the site and observe & assess our son! Nothing was wrong with him! Again a typical 3 year old following what everyone else was doing because of 1 or more specific classmates misbehaving. One of the most concerning parts was what we personally observed on the cameras. Multiple teachers were sitting down on their phones instead of actively supervising the children. We witnessed moments where children were not being properly attended to at all. At one point, our son eloped from the classroom & the assistant director was heard telling a teacher, "Run after him, this is your classroom." The fact that we even had to screenshot so many incidents says enough on its own. What truly pushed us over the edge were the serious safety concerns. An autistic child was reportedly left outside alone for around 10 minutes. Another child was also left alone on a separate occasion for another 10 minutes! How does that happen in a daycare setting? Who is doing headcounts? Why are children not being accounted for properly? These are not small mistakes. These are serious failures in supervision and safety. There also seems to be a major lack of structure & support within the facility itself. The teachers appear overwhelmed & unsupported, which ultimately affects the children. We even offered to volunteer our own time to help because we genuinely wanted things to improve. We were met with promises & nice words but no real action. Over time, we noticed a very high turnover rate not just with children leaving, but with teachers and administration as well. After withdrawing our son & researching other daycare options, we met former teachers from this location who immediately recognized us & asked what happened. Some directors from other facilities even had former students from this daycare enrolled with them. Hearing multiple people reassure us that we made the right decision to remove our son confirmed what we already felt in our hearts, our child was no longer safe there. At the end of the day this is simply our family's experience. Other families may have different experiences but we strongly encourage parents to do their research, ask questions, observe carefully, & trust their instincts. A daycare can have a great name but that does not guarantee every location operates the same way. Children deserve patience, protection, structure, & care. Parents deserve honesty & peace of mind. Unfortunately, we no longer found either here.

We've been part of this daycare community since their very first day open and I can't say enough…read morewonderful things about our experience having our daughter there daily. She's now 2 years old and absolutely loves going to school every day. From the minute we walk through the door, she's excited to see her teachers and friends, which says everything to me as a parent. The teachers, owners, and the rest of the staff are incredible--truly caring, attentive, and always going above and beyond to support her growth and happiness. She has learned so much during her time here, from social skills to early learning milestones, and it's been amazing to watch her confidence and curiosity grow. She's built friendships, and the parent community has been just as kind and welcoming. We've always felt supported and connected, and the environment is both nurturing and fun. From open house events to spirit weeks with different themes every day to toddler parades and "trunk or treats" - there have been so many fun activities for the kids and parents. I'm so grateful to have found a place that feels like a second home for her. If you're looking for a daycare where your child is safe, loved, given opportunities to learn, and treated like family, this is it. We looked at so many other schools in the area and this was far and beyond the best one we toured.

I know this is long, but if you are looking for childcare for your children I would take the time…read moreto read it. Our boys were enrolled in Best Friends for three weeks and I am beyond relieved to have them removed and in another daycare. Prior to becoming an educator, I worked in an excellent childcare facility for ten years. I believe that a parent who has no experience in childcare may not notice issues or know any better, or may think some things are "normal" that are not. First, let me start by speaking to what I feel is the integrity of the child care director. After reading on their website that they have been given five stars in Great Start to Quality, and are the "highest ranked" program in Oakland County, I looked them up on the site to find they do not have any stars. After contacting GSTQ to ask why, I found that her in home daycare had been given five stars but her center has not been rated yet. Using her in home rating in order to get more parents into her child care center, which is currently not rated, is dishonest. They updated their site to state they were in their new location so certainly they could have edited the information about their star rating at the same time. If you browse the Google reviews of this childcare facility, you will see that, in response to a poor review, the director Tori violates parent/caregiver privacy by publicly stating discipline issues with the parent's child. This is highly unprofessional and demonstrates a lack of respect for the privacy of past clients. Publicly sharing discipline issues also violates FERPA which i believe extends to state licensed child care facilities. I would expect a professional to remain respectful of a child's privacy even when they receive a negative review, particularly on a public forum. The program director, Tori, is expected to facilitate learning for young people, particularly those in early literacy. However, when students are doing activities with directions on the white board, words are often misspelled and in speaking, poor grammar skills are used. This is an issue in parent communications as well, which concerns me when my children are learning how to speak properly from the adults they are around all day. In our three weeks at the facility, the daycare closed on several occasions. Two were the result of snow days, which I understood completely. However, two were due to it being cold outside. The director stated that the building furnace was unable to keep the building warm. This is not a weather issue, it is a building issue that needs to be remedied as we live in Michigan and it gets cold. However, she still charged parents for those days as if it were a weather issue or "act of god." Parents still have to work when it is cold, so buildings need to be capable of staying warm. If the building can not stay warm then the onus should fall on the director to bear the financial responsibility of closing. The infant room, where my two year old was, was very damp and smelled strongly of something like wet paint. Every day at pickup the smell would hit me as soon as I opened the door to that room. Also, I was told that they would assist my son in potty training by taking him to the bathroom every 15 minutes. This did not happen. My four year old was in the big kids room. The activities seemed developmentally appropriate for the younger kids; however I told them when we registered that my son was working on reading and kindergarten prep. They told me they would work with him and instead had him doing activities that were not scaffolded to his current ability level and were therefore too easy. The culmination of our frustration was in our final week there, when I arrived to find my son and another child standing in separate corners facing the wall, with their backs to their peers, apparently because they were not cleaning up. This consequence is not only archaic but also highly inappropriate. It shames the child, confines them and excludes them from the learning activities being completed. It is punishment, not a consequence, and I would expect individuals who are trained in child development to know how incredibly inappropriate this is. We began looking for new childcare immediately when this happened, but then were given a termination notice without reason. This, again, demonstrates the lack of professionalism of the owner, as a good program director would sit down with a parent to explain their reasoning. They would not just leave an envelope up front and hide from the parent at pickup. When I asked via email for her reason, she deflected and would not provide one. I suspect that her reason has to do with the fact that I know enough about daycare to know that they are not good at their jobs, whereas a typical parent may not know any better. I was fine with the termination as we were leaving anyway, but the lack of professionalism in how it was done is very unfortunate and indicative of how this facility is run.

My experience with tori was very stressful. I was going through a divorce and at the time my ex and…read moreI used tori as childcare. Ms. Tori was very biased towards my ex wife that, although my ex wife registered my son I, his legal/biological father am supposed to have full access to any and everything that is relative to my child. Ms. Tori refused me access to these documents stating that they belonged to my ex wife. I was consulting an attorney about this behavior by Ms. Tori and only because I snapped on this lady during pick up of my child, she covered herself by deleting/kicking my child out of her daycare. If I could give Ms. Tori negative numbers I would. VERY BIASED AND VERY ARROGANT. I just wanted to make sure people know what and who they're dealing with when you select this business. This is my repost!!!

The Goddard School is an ideal childcare solution for working parents! We love that Goddard truly…read moreis a *school,* not just a daycare facility. Our daughter spends her day in a caring, safe, and learning-filled environment. She adores her teachers and friends. We also love the emails we receive throughout the day with photos, and the detailed Daily Report emails that cover everything from what she learned, to what she ate, to her bathroom business. We are so grateful for all of the staff, and how it's so apparent that they truly cherish the children they care for!

FYI.....no longer Magic Years.....now officially Kindercare!!! same company...different name…read moreStaff there is amazing.....so far a Star 1 rating with Keystone stars and on there way quickly to a star 2!!! Turnover rate is very low.....1 teacher has been at that center since it opened in 1980....another 6 years and another 4 years.....most of the rest of the staff has been there for 1-2 years so far......i know first hand that a few of the teachers are continuing their education specifically in Early Childhood Education.....not Elementary Ed or other fields. This center is definitly a great learning opportunity and has lower rates than other area centers....it's definitly not a DAYCARE center.....it is a LEARNING center!!!

Out of daycares in Lancaster this one came off less overwhelming than others. I enrolled my so n at…read more4 months old and he is already mastering sign language 1.5 months in! One thing I could say that needs work is teachers being more open to talking to parents/ sharing details about the kids day at the end of the day when being picked up. Seems to be lack of face to face sharing in that case. But we are giving updates through out the day which kinda make up for that!

We have been very happy with our experience at Chesterbrook. Our child has attended the Harrisburg…read morePike location for the last 3 years & is currently in the kindergarten class there. The teachers are incredibly kind & caring! We greatly appreciate the time & attention the teachers give now more than ever! The facility is clean & cheerfully decorated in whatever season or theme that is happening. Through the years our child has been delighted with the art & craft activities, science projects, songs, books etc. The days are always fun & educational!

My daughter has been attending U-Gro for about a year. We have been absolutely blown away by the…read moreteachers and directors at U-Gro. My daughter has grown by leaps and bounds during the past year. We get such a kick out of the things she learns at school. Out of nowhere, she will start using a totally new word or singing a new song and then she'll tell us she learned it at school. As she has grown, the curriculum has grown with her! Can't wait to see what more she learns in the future! The facility is always clean. We love the cameras and I find myself checking in to see what cool thing she's doing many times a day. Thanks U-Gro!

Amazing staff and professional. Truly care about your kids and the grounds are very secure. Have…read morehad no issues dropping our little one off.