Took me about one hour to get my two necklaces fixed. Service was friendly and quick! Didn't pay…read moremuch for the repair. I'm really satisfied with my repair!

Been in here about 3-4x. Only had one notable good customer experience seeing things in the cases…read more The stars I am giving it are for uniqueness in inventory but otherwise service is mid and prices are beyond high. You can find almost all the same items on Etsy, 14k gold for half the price.

It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

Perfect business , I felt like I was going to a wealthy friends home looking through their jewelry…read moresection of their closet , Rudy is the owner and not even once have I seen him while in the neighborhood has he not made time to give me a hug and ask me How I been (not even mentioning any watch repair or business related anything ) They have immaculate customer service here that's very personal , I had 2 Rolex repairs and watch battery replacements and never once did I have any issues , they did polishing complimentary and it's a paid service everywhere else . It looked like I was wearing a new piece of jewelry . Highly regarded , highly recommended , same day service ‍

Kevin is an amazing human and jeweler. He is the only one I trust to leave my jewelry with if I…read moreneed a repair or sizing. He is kind, fair and does a great job. He has many years of experience and is very knowledgeable. If you want to create a new piece, Kevin is the guy to see.

Amazing service he put stones back in a ring for me a few weeks ago.Great prices, speedy service…read moreand he's very knowledgeable

Great small shop with wonderful service. Needed my wedding ring resized and thought I'd have to…read moreleave it for a while. They did the job in one hour and the ring looks like new. I now have a favorite place for jewelery and watch repairs.

Went in looking for a watch and after seeing one we wanted to potentially buy we asked if the man…read morecould grab it out of the shelf for us and his was response was basically "eat shit and leave". He said " look...I have so many clocks I can't get to that, it would take me 30 minutes to grab it for you" we sort of stood there in shock and said "oh..okay" and he responded " you see all the clocks!? I can't." What a sure way to NOT make a sale... I'm honestly still in shock from this interaction. I would give zero stars I would. Service, quality, and value could definitely improve.

Nani is Super sweet and interactive with customer. She has beautiful pieces. She helps with design…read moreand and give you suggestions

Nani is absolutely spectacular! She has the most incredible personality and sharp business mind…read more Not only does she carry amazing pieces of jewelry, she can explain in detail the inclusive components of the entire piece. I have purchased lovely pieces for myself and wonderful gifts for others that I hold dear to my heart. Also, I have utilized her service for certified appraisals. The precise certifications are perfect for personal use as well as for insurance purposes. Her repair service is great too. From battery replacement to fixing broken items. Everything is always perfect. I highly recommend Nani Jewelry for all of your jewelry needs.

Had to have my wedding ring resized. Went after work close to when they were closing. Instead of…read morehaving me return the next day, they took care of it for me right on the spot... which I appreciated! Great customer service! Thank you Joe & James!

It's a pleasure to walk into Ozel's and talk to Joe and James (owners) about jewelry, watches, and…read morelife. You immediately feel at ease and welcomed. They take their time to get to know you. They listen. There is no pressure to purchase anything. It's as if they treat each individual like a family member. We've enjoyed the various purchases through the recent years (Rolex & Cartier watches, & earrings) and we continue to return. We highly recommend these professionals for your jewelry needs. They can customize to your needs and preferences. You will not be disappointed. Looking forward to our next visit. Thank you, Kathleen and Michael.

I called and they gave perfect directions and they were very nice , i took my husbands watch in and…read moreit was fixed in twenty min and I was happy with the service and you will be also. Thank you Nancy V

Called ahead, asked what the cost of battery change for my watch. They asked what brand watch, I…read moresaid Cartier...they said $50. I thought, ok, fine. Drove to the mall. Get their, the tech takes my watch, looks at it and say, $120!, I am like, wait I called in and was told $50. Tech said, he does not set the prices, owner does, owner has already left. Discuss it more, he wont budge. I watched a YouTube Video...did it my self in under 10 minutes.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Julie at Leeds & Son is absolutely fantastic. Walking into a luxury authorized dealer can sometimes…read morefeel intimidating, but she made the environment incredibly welcoming. She really took a genuine interest in helping me navigate the availability of a Datejust, along with some other Oyster Perpetual models. Her transparency and lack of pressure were so refreshing. She is a true professional who clearly loves what she does. Highly recommend stopping by the El Paseo boutique and asking for her!

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

Thank you Rick for adjusting the sizing on our wedding rings. Conveniently located in Palm Desert…read morethis is the place to go for jewelry repair/restoration. Rick is highly qualified and runs a family business complete w/dog.

Mr. Fix-It I bought a bracelet on vacation but the clasp was…read moretoo small for my fingers. They replaced it with a beautiful, proper sized clasp in minutes and for a very reasonable price, right then & there. DONE.