My son started July 2025 , it hasn't even been a year and it's been nothing but disrespect and inaccurate information, I was paying $300 yet my copay was $92 , that being said I was told by director that I was over paying and once they know the correct amount they'll let me know when I'll have to pay. I assumed since I paid around 800 something I was covered for some months. Last Thursday I was unable to pick my son up due to me working and his father working so his grandfather picked him up for me , (they don't respect privacy this is not the first time the give important information/ documents to someone else other than me and my sons father) they handed my sons grandfather a document stating that I owed the daycare $1,104.00 , the paper stated I haven't paid since June of 2025. They had no type of documentation or records that I paid any time of money whatsoever they had dates wrong my son started daycare July 2025 not June. So my mother reached out I sent the Zelle payments that I paid and they started I only owed $120 with the month of may. Today 5/14/2026 I received a call from rainbow daycare Ana Molina called me with no apology that they had incorrect information, called me and told me that I owed $212 and I needed to make a payment Monday 5/18/26 or my son was getting put back on waitlist. They have no sympathy no empathy for the parents, EVERYTIME I've had an interaction with any of the staff it's always disrespect they speak to you like your garbage. My son had only missed a week of daycare due to them telling me I had to pay 1,104 my son was dropped a week due to inaccuracies they provided. Another thing they lack is professionalism 3/23/2026 @8:19pm I was told there was no school due to city temporarily closing school down. When my son started daycare I was told the latest I could pick my son up was 5:30pm in which I signed documents with that schedule. They've turned around months later stating my son needed to be picked up @4pm if not I was charged a late fee. They don't have enough teachers after a certain time they mix the age groups together. This daycare is not the same daycare it use to be. I went to this daycare as a child. Me and all my sibling went here , when my son first started there was no problems , the workers actually cared. read more