I've been bringing my daughter to Rainbow Children's Clinic for years because of the amazing care we've always received from Dr. Christina Smith -- she is thorough, kind, and truly listens. Unfortunately, our recent visit with a different doctor was the complete opposite and left me extremely disappointed. From the beginning, the doctor dismissed my concerns without properly examining my daughter. She was rough with her during the visit and initially insisted nothing was wrong. I clearly explained what was going on, and it wasn't until after she finally decided to check my daughter's leg that she acknowledged there was a knot there. Her recommendation? Epsom salt. Then she asked if I even knew what that was -- incredibly condescending and unprofessional. This kind of care is unacceptable, and I no longer feel comfortable bringing my child here unless it's with Dr. Smith. Because of this experience, we won't be returning. read more

They treat people like shit. They have they little click and if you don't fall in the click your fuck. The girls in the front end they don't know what they doing. The lead there make mistakes and blame everyone else. read more

My son was sick on Saturday I called 20 minutes before they were closing and they took me in right away provider was really nice to work him in as a last minute walk in patient. Everyone was nice and my son received very good care. read more

I took my six and ten year old daughters. This was our first appointment. We were seen by Dr. Smith and I loved her! She asked me questions and I really felt like she cared. (Our last PCP of literally ten years would come in and say hi in Spanish and then ask if all was well and walk out within five minutes) Here, they had concerns the other dr never even mentioned and I really felt like she cared. So far so good and I am so happy I changed our PCP to rainbow clinic. Also really happy with the fully female staff being that my little baby is turning into a little preteen, she felt more comfortable. read more

Las muchachas que trabajan son muy amables y atentas. Muy recomendado y siempre excelente servicio.

My child has been going to this clinic sense she was a baby. Dr Tan is the best! Always a good experience.

This place along with all of their other locations are a JOKE! It's actually sad to see how bad the clinic operations have worsened over the years. The inept girls they have working the entire office are beyond lazy and ignorant. read more

Reviewed a lot of the higher ratings and discovered the profiles are of employees or affiliates of the clinic to balance out the overall rating. read more

This clinic is the worst place on earth! The office staff is rude, ignorant and very disrespectful! Processing of checking in changes from day to day and they act as if you are to know the changes each time. I have been to this clinic 2 times within the last 2 weeks for the same exact thing. Instead of telling me vital information on the first visit, they decided to schedule another appointment just to tell me the same things they could've said in the first visit. As a concerned parent with questions, each question being asked, Jennifer Parrish continuously cut me off and when I asked her why she keep doing that she said I can go somewhere else! Now this being a doctor we trust our kids with, it's very unacceptable and unappreciated. We will never visit here again and I will continue to tell everyone I know that this place is hell on wheels! read more

Rainbow Children's Clinic Mayfield - Pediatricians Near Me - Arlington, Texas

I've been going here for the last 14 years I have 2 older boys and i recently had a baby, long story short this office has gone down hill. I made an appointment today for my sick child, I get here after everything I had to reschedule and do just to make it here for them to tell me Dr. Darden is no longer here and I need to change the provider for her to be seen. Not that bad ok but today is MLK day it's not opened! So why they couldn't just tell me this over the phone? Getting yourself and a baby ready getting them in/out the car is not easy. So today was just a waste of time thanks to RAINBOW CLINIC. read more

Worst service ever, they do not communicate at all they tell you your appointment is at one time and when you make it to the office they tell you that you missed it that was earlier and do not want to see your kid when you just drive 45 minutes to the office, this clinic have the potential to be better to do so they will need a entire new staff for it,when they do see you kid they just heartless it like they don't know how to treat and approach kids, if you really want your kids to be treated fairly and with care GO SOMEWHERE ELSE! read more

This is the most unprofessional clinic I have ever been to. I went to the Mayfield location. The front desk assistants are incredibly rude and do not know what they are doing. Most doctor's visits do require a long wait time and that is normal however this place will make you wait for over an hour until they tell you that they need to reschedule your appointment because of something they messed up on their end. They have zero regard for people's time and their own personal life. I will NEVER return to this place. And I will never recommend this place, not even to my worst enemy. This clinic doesn't deserve not a single star, however Yelp required at least one. So I obliged just so that I could write this review and warn other families. read more

I'm giving a 5 star because Jocelyn and Mrs Lori!! Helped me out! Jocelyn went above and helped me with my daughters vaccine. I learned more today that it's not the the nurses or Dr fault for the front girls doing! I get it it's busy however these calls really need to be screened! Receptionist are not educating the called about shot shortage or whatever the case maybe. This review is for Jocelyn and The dr other girls again calls need to screen. read more

I'm highly disappointed in the service. My daughter had a different doctor every single visit, wait time is ridiculous, and overall not a professional establishment. They lost documents that was never scanned in and they just made something up to complete the form. I will never return again. read more

Don't bother with appts they take you as they want. We arrived before appt checked in and I ask "How many in front of us" because they always overbook. I was told 3 I looked into waiting room and 2 people left so we sat down. Ok waiting room filled up to around 10 more patients. they kept calling kids back and we waited , now we are the only ones left again in waiting room and of course we were the only caucasian s in there. We left went to emergency room and she was seen right away because of high fever 103 Which I told Rainbow staff but it didn't matter she was the wrong race read more

Back in May, my daughter had a check up with bloodwork done. I never got a call for an explanation of her blood work. I had to send them a message through the patient portal and I got a call back. we rescheduled the blood work for today August 4 For a clearer bloodwork. My daughters insurance changed into mine which I didn't know was an HMO. On their website it says they accept Private health insurances, Chip and Medicaid Well I no longer live in Arlington or close by , I was willing to keep them as her doctor and drive the distance. Well when I get there they tell me they don't accept HMO only PPO insurances. I lost 2 hours of my day off, which I havent had a day off in 3 weeks. Now to find another provider who will accept HMO insurance. read more

This place has a lot of incompetent and lazy employees, both receptionists and nurses alike. They have no sense of time management and they never seem to care about anything. Not to mention the place looks dingy. Do not bring your child here. read more

Pesimo servicio para hacer citas siempre me dejan esperando y luego cuelgan se batalla mucho para conseguir una cita , y menos el mismo día siempre es al siguiente día oh mas definitivamente no lo recomiendo para nada. read more

I wish I can give this place 0 stars,this place is run by incompetent,idiotic people who can't speak English, nor do they understand. I took my 3 kids there for well checkup and I was self pay was told to get done bunch of test (which btw weren't necessary after we found out) and I PAID for everything still month after month I kept getting charge from lab when I had paid for those lab work and when I called them to fix issue they said we will fix this issue,3 months down still getting bill for labs,rainbow didn't take care of anything,and now my bill is at collect agency ruining my credit,we are the people who always pay for things and have great credit thanks to this disaster we r in collection agency system. Second they messed up my kids name combined 2 of my kids first name as one kid and completely wrote wrong name for 3 kid. I called and mentioned that too but ofcourse since they arent very smart people didn't grasp any concept. Save urself months of headache and take ur kids elsewhere. read more

I have been coming to this office for 10 years before they moved here from another location too. As of my child's last visit, I am no longer coming to this childrens office. My kids were literally there for only a lab and when i checked in, one of the girls told me to sit and they'll call me after i signed in. I was told when o scheduled it and before i sat down it wouldn't take long only 15-20 mins for the appt itself. I'm sitting and I'm seeing people who came before and after me leave already. An hour wait wait and i go up to ask what's going on and they asked if i checked in and i said yes. Then told me okay i only signed one child in. First of all i signed both in, i don't know what they did with their sign in sticker stuff but why would i write one child's name in if i had two appts. To even blame that i didn't sign both in are you serious. Then they told me to sit back down and waited like 10 more mins and been told a kid passed out from labs and it's would be another 30mins to 45. I'm on my lunch break. Who the hell has time for this. This has consistently been a problem but then it got better and not it's back to worst. Even all the good doctors i had left. Now i know why. read more

I have been coming here for years with my children for the last two years when I have taken my children to there yearly check up, I end up spending 2 1/2 hours at the clinic it seems as though they are double booking and they move you from one waiting room to another just so they can make it seems like the haven't forgotten about you however it seems as though they are not considerate of our time. read more

A few reasons why I give 1 star.... They take forever! My appointment was scheduled for 3pm. I'm in the waiting room... waiting. I finally get called to the window (they have more than one) I can't tell which one is calling me because all the windows have a line so there I am like a dummy checking which window. 1st window "I didn't call you, she did at the next window". So there I go to the next one. They get me into a room. I ask if they forgot about us because we've been waiting for an hour. The doctor walks in at 4:23pm. Rushed the visit, the doctor lasted 5 min in the room if that. This is a pediatric office so kids get impatient quick. They have no books or toys for them to read/play with so come prepared. read more

Horrible service! They never give you a call for follow up with results. Expect a long wait, unprofessional customer service, and seems like one person always toss their job to another person. Their staff needs more training on customer service and professionalism. DO NOT RECOMMEND!!!! read more

Super unprofessional. My daughter had about 5 different doctors every time I went so they could never keep up with my daughter or get my daughter familiar with them. Super long waits ! All they make you do it questionnaires not really caring about actual concerns. They never answer the phones or call back after leaving multiple voicemails. I've been trying to set appointments for about 2 months now because I've had multiple serious concerns for my daughter who is 1 years old. My daughter had rsv and her doctors didn't answer I had to go to emergency room it's just straight up ridiculous. and I've been told I can't make any appointments on patient portal. Ridiculous!! Horrible staff horrible healthcare. This place needs to be shutdown. How are you going to be a children's doctor and not give a fuck about children. read more

This is the worst children clinic I ever been in my life!! They make it so difficult!! Taking my son there for last 3 months, prescribes 6 different medicine but my son allergy hasn't go away!! Call them for help but they don't seem to care!!!!worst worst worst worst!!! If there is a place where I can call and report on them I sure Will report them!! Especially nurse department and referring department!!! I going to switch to different clinic!! They seriously don't deserve one star read more

Most unprofessional unorganized group of pedestrians they phones never work they call you tell lies like they are going to do things knowing they are not when you call back the phones never work very frustrating dealing with this company!!! read more

Can NEVER GET ANYONE ON THE PHONE!!!!!! This place has gone down since my kids were babies. Ur on hold 4EVER read more

My daughter has been coming here since she was born and we loved this place at first. But the service has gotten worse. Theirs a whole new set of faces and a practitioner was in for 3 min. We had been waiting for an hour and 40min! only for the practitioner to be in for 3min? And then the ginger haired nurse that came in with the shots hardly said anything and left without a word as soon as she gave my daughter her shots. Total of (2 min) I know it's a Saturday, but seriously? That much of a wait for that little time and with both? I used to love bringing my daughter here because the nurses were so nice and caring. I work for a school and this is not how you treat little kids especially just going in and out of a room. I am very disappointed in my daughters doctors visit today. I hope this is just for the weekend staff. But if this is the type of service they offer on a Saturday maybe they shouldn't take patients on Saturday's. For the weekdays staff I have no complaints. But as a parent I'm not sure if this is the place for my daughter anymore. Also to mention I had to leave the room after the nurse left because she DIDNT EVEN PUT THE BANDAID OVER THE SHOT. And my daughters leg was still bleeding :/. read more

The doctor was informative and very kind. Fast and friendly! I would bring my child here again!

Sadly i absolutely love Dr. Saleem but they staff is horrible!! My 3 girls were seeing her but it takes months now to get in just for a wellness visit. I have private insurance and have been told that i have options if i didn't like the wait time. Well clearly i have options so i found a new pediatrician who can see my daughter's when i need her too instead of waiting 3-6 months just to get in!!! I truly miss Dr. Capino but i understand she retired i just wish she had giving her practice to a better network of doctors...this clinic is inefficient, way to long to answer the phone, staff is rude and time to see Dr is too long. If you need a good, efficient office i strongly advise to look elsewhere!! read more

Today Health care Lori who served us. She was such rude unprofessional person and of course in rush while you spend one hour waiting outside then another hour inside the room..my child wasn't sick it just check up visit... she didn't talk if she like her weight or high.. i came in with one Concern which my two years old not talking yet only three words and not even clear.. what the upset thing she would say next really shock me... she asked me if I answer the questions honestyWTF...and I continue to ask het why would i lie about my child health to get Speech therapy... am i look happy saying my child still not talk ... no of course i feel Guilty where did i Messed up.. Ignore people going to Medical school just to be rich... I would advise her to read more to be an education citizen... NOT RECOMMENDED LORI AND DID REQUEST SHE WOULD NOT SEE ANY OF MY THREE KIDS... NOT Deserve my money or TRUST read more

Horrible, rude, unprofessional, and no sense of time management!!! Just moved from out of state this is the doctor Medicaid chose and I hate it. If I could give negative stars I would. Every time I make an appointment my children are not brought in the back until 30 to 45 min after. They let back someone before me who arrived after me and had the nerve to get an attitude when I asked why and how long it would take because my children were missing school! I will be finding another doctor ASAP!! read more

To make along story short my kids went out the Arlington location Mayfield and New York today I took my son and I gave her a 100 bill she tells me she doesn't have change and asked me to go across the street to go get some change. I told her to go get if she needed it. Then she asked if I wanted to reschedule my sons appointment. I told her to f herself . I said I watched Five people give you 20s and you tell me you Don't have change and she looks like she seen a ghost. I grabbed my 100 and told her thanks for wasting my time and messing with my sleep not to.mention they lose files they list files three months after they opened Never Again In Life read more

I did a drive thru appointment it was scheduled for 2:00 pm still here after 3:30 I'm starting to think there racist like why is everybody behind me getting service I have three children in my car lord knows how frustrating this can be read more

Worst place ever I seriously hate this clinic they take forever been waiting for over an hour and still waiting ....

This place is the worst ! Why is it I wait for an hour or more every time I bring my kids here ? What's the point of making an appointments ? Or being on time for that matter ? Further more I brought my child in for the same reoccurring illness for the past 7 months and it wasn't until they finally diagnosed my child with asthma and and gave him a treatment plan ! I kept asking if theirs was asthma or allergies and they kept treating him for both soooooo how are we going to know which one is it ? And what to avoid or implement to avoid this from happening? Do not come here, they have no respect for people's time at all ! read more

I rate them a negative 10. They charge for everything. If you are late they will not see you. They will cancel you appointment. You can come in as a walk in but will sit there for hours and won't be seen. I took my kids in for a sick visit and they added a well check to it. My kids couldn't get shot cause was sick. Now I need to get shot records they want $5 per copy. So BEWARE OF THIS PLACE read more

The staff is very friendly I'm very pleased with my newborn baby girls' doctor she is super nice Dr. Quanica

If you care for your child never come here! I went to Arlington clinic and was a mistake, we schedule an appointment for the vaccines of my 2 month old in that time and the day of the appointment they didn't have all the vaccines, then when we get back for the missed vaccines they told us didn't have them again (after almost 1 month) at the end they DID have the vaccine just didn't told us that our insurance didn't cover that vaccine, they could have told us that at the beginning! Was only 10 dls for the vaccine!, and they almost put all the vaccines twice, they don't have control. Never came back. read more

Clinic is very convenient because it has the pharmacy next door. Wait times vary but most of the time you have to wait quite some time. Dr Peña best provider in this clinic! read more