Amazing customer service. Justin (the owner) arrived on time and did such a great job. I've been…read morehaving an issue for around 6 months and no one could give me an answer that wasn't going to cost 5,000$ or more to fix. Justin came in and I didn't feel like I was getting ripped off. He broke down the price of everything and explained everything on why it had to be done this way or that. I will be using him for all my handyman/plumbing needs from now on. You couldn't get a better hardworking hound man!

these guy where quick to get out to my house when my toilet was broke, they fixed it fast and the…read morebill was low priced. highly recommend

The Bluegrass pros met my needs and did even better than I expected. They fixed my porch and even…read moresuggested painting it. They're experts. I didn't realize a paint job could make my home look better, but it did! Thanks, Bluegrass handyman pros! They're honest, skilled, and great value!

My fence was completely damaged in the storm, I called and got a couple quotes from other company…read morebut theirs were the best and let me tell you. They came out and did not disappoint. Very hard working professional reliable workers! Thank you Bluegrass Pro's!

Great communication, quick fix and friendly. He did a thorough job working on my fridge and left…read morewith things running beautifully.

I needed a non-working built-in dishwasher replaced. Jason was available 2 days after I contacted…read morehim. He arrived on time. The old one was difficult to remove and the new one was equally hard to install. Jason worked diligently and without complaint until he got it done. Despite it taking longer than he anticipated, his fee was very reasonable. He was considerate to take care of our kitchen, causing no damage at all. I will highly recommend him to people I know.

First they lied about the billing. Then they showed up an hour late to the appointment. When I…read moretalked to the owner about these issues, he just told me they expect full payment and said " conversation over". Poor customer service. Update: Here is the owner's response to my review "William we are just your home warranty service provider, and your claim was not approved. You are required to pay your service call fee in accordance with your Home Warranty provider. We did tell you to contact your warranty provider and discuss. But you knew you owed the service call fee and when we arrived to assess the claim you jumped into your truck and left us at the house, to avoid paying. Now you want to provide a poor review against our company." Choice home warranty does not require the customer to pay the service fee up front. If they dad I would never have chosen them because of horrible contractors like Home Pro Elite. I called Home Pro Elite and told them that and I was told not to pay until ACTUAL WORK was performed. I got in my truck and left because the person there said they were done and no work was performed. I also did that because the servicemen was an hour late. The only response the owner about this tardiness was "Conversation Over".

I wouldn't let these people touch anything of mine ever again! I am currently speaking with legal…read morecounsel! They we're supposed to unclog my toilet and fix a leaky water spout in the shower! Originally he said he was going to pull the toilet and had to cut the bolts on the bottom, replace those and a gasket when he unclogged the commode! And fix the leak In the shower! He came was here maybe a total of an hour said everything was fixed and took 285 dollars. I come home from work the toilet is still stopped up and hasn't been taken up and cleaned of debris! The shower was leak free for a day! I contacted them to get a refund because what he said in his quote wasn't done and nothing was fixed! He then tried to solicit me for another 125 to do the original quoted repair! He won't give me my money back, he didn't do what he said he was going to do and I still have to hire a someine else. After I made him mad he then said I had leaky this and that and was trying to help me out by offering to do what he already got paid for! I wouldn't have given any stars but it wouldn't allow me to post until i did